When in the college, I did a part-time job in a fast food restaurant as a waitress. I remembered that one day two customers began to quarrel when they were in the queue. The quarrel disturbed the atmosphere of the restaurant. It was difficult to calm them down. So I ask two security officers to pull them apart. I asked other customers around them about the issues in time. I found it was a misunderstanding. So I explained to the two customers separately to avoid a worse situation.

在大学期间，我曾经在快餐店做过兼职，当服务生，那天的情况是这样的，有两名顾客在排队时领餐时争吵起来，这造成当时的场面很混乱，一时难以控制，我 就请两名治安人员把顾客给拉开，我向周围的人及时了解情况后知道原来是误 会，就分别向两名顾客解释，后来事情得到了和解，避免了更坏结果的发生。