单选题
单选题
  • A.State your problem to the head waiter.
  • B.Demand a discount on the dishes ordered.
  • C.Ask to see the manager politely but firmly.
  • D.Ask the name of the person waiting on you.
【正确答案】 C
【答案解析】
单选题
  • A.You problem may not be understood correctly.
  • B.You don't know if you are complaining at the right time.
  • C.Your complaint may not reach the person in charge.
  • D.You can't tell how the person on the line is reacting.
【正确答案】 D
【答案解析】
单选题
  • A.Demand a prompt response.
  • B.Provide all the details.
  • C.Send it by express mail.
  • D.Stick to the point.
【正确答案】 D
【答案解析】