【正确答案】Sample A
I'm apologising but I cannot help you to writeyour report.
I know one person who could be interested onyour work because he had experience on German market. The name is Lorenzo Maio Phone 0349027451
Gaia
Band 3
The first content point is not covered, as thecandidate does not give a reason why he/she cannot help Marina Walker with her report.
Sample B
Dear Marina,
I am writing to inform you that I'm not able to help you with the report you mentioned because I am preparing a meeting at the moment. Please ask Chris, the German student for help.
Kind regards
Maja
Band 5