单选题 Customer: Excuse me, we ordered a coke without ice instead of this iced coke.
Waiter: I"m sorry. ______
【正确答案】 C
【答案解析】[解析] 顾客和服务员间的对话,发生在餐馆,此句应对顾客更换饮料的要求,最适当的应对句应是C项。A项、B项不符合上下文语意;D项语气过于强硬。