单选题 Questions 196-200 refer to the following policy and letter.
TPI Corporate training programs
BUSINESS SKILLS TRAINING

Leadership Skills for Senior Managers-3 days

Further details available on reqest.

$900

Presentation Skills-I day

Includes:confidence building,using your voice,body language,

active listening,dealing with questions etc.

$400

Effective Meetings-1.5 hours

Includes:how to prepare for meetings,how to behave in meetings

how to lead meetings,etc.

$160

Creating Lasting Relationships-1.5 hours

Further details available on request.
$160
COMPUTER SKILLS TRAINING-all 3 hours
Word processing
$85
Databases
$90
Spreadsheets
$85

Notes

All prices are per participant

Maximum group size=18

Minimum group size=8

10% discount for groups of over 10 people

All computer training courses take place at our offices

Dear Ms. Norman,
I am writing to inquire about your corporate training programs. I am the new Training Coordinator at TechnoHome in Washington, D. C., and I am now assessing our employees" training needs for the next quarter. We hope to improve our efficiency by better training our staff. For training, staff will be divided into groups of at least twelve employees.
My initial assessment suggests that our employees need better computer skills. Many of our employees need to be better trained to use spreadsheet and word processing software. I read in a recent edition of Corporate Training Weekly that your company specializes in computer skills training, so we are particularly interested in working with you on this. As well as computer training, our employees would benefit from training in presentation skills, relationship building and meetings skills. Could you let me know if you offer courses in these areas? Finally, please note that we need all the training courses to take place at our offices in downtown Washington, D. C. I hope this won't be a problem for you.
I look forward to receiving more information about your programs.
Sincerely,
Sarah Lamy
单选题 According to the letter, why did Ms. Lamy choose to contact Ms. Norman?
  • A. Ms. Norman's company is close to Washington, D.C.
  • B. Ms. Norman requested information from Ms. Lamy.
  • C. Ms. Norman's company was featured in a magazine.
  • D. Ms. Norman is an acquaintance of Ms. Lamy.
【正确答案】 C
【答案解析】
单选题 Why does TechnoHome require training for its staff?
  • A. It attempts to increase efficiency.
  • B. It plans to hire more experienced people.
  • C. It wants to assess the competence of the staff.
  • D. It tries to develop a customer service mindset.
【正确答案】 A
【答案解析】
单选题 What programs will TechnoHome staff most likely take?
  • A. Word Processing, Spreadsheets, and leadership Skills for Senior Managers
  • B. Presentation Skills, Word processing and Databases
  • C. Word Processing and Spreadsheets
  • D. Presentation Skills, effective Meetings and Creating Lasting Relationships
【正确答案】 D
【答案解析】
单选题 What is NOT stated by Ms. Lamy?
  • A. TechnoHome is located downtown.
  • B. Technol-bme estimates its performance outcome.
  • C. TechnoHome seeks for courses regarding interpersonal skills.
  • D. TechnoHome expects the training to be held at its own workplace.
【正确答案】 C
【答案解析】
单选题 What will Ms. Norman most likely offer Ms. Lamy?
  • A. Extra staff
  • B. Assessment procedures
  • C. Outstanding trainers
  • D. A discount
【正确答案】 A
【答案解析】