单选题
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093
When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.
Kubota Prince office and home office copier
Kubota Sparrow2 Fax
CUSTOMER SATISFACTION SURVEY
Power Savers Inc.
Name: Li Mei Fong
E-mail/Phone: Imf973@hypernet.co.uk/(782)472-8093
When completed, please turn this form in at any customer service desk. Customers completing surveys will receive ￡ 25 in coupons for use on any item in Power Savers stores. Thank you for your time.
From: Terrance Hartley, Vice-president
To: Charles West, Senior Marketing Manager
Date: Friday, August 24, 09:28
Subject: Inventory
Dear Mr. Hartley,
I would like to suggest that we increase our stock of Kubota products this coming holiday season and decrease our SpacerX inventory. Based on our research, we project holiday sales of Kubota products could be over 45% higher than SpacerX products even though the goods are often considered comparable in quality and SpacerX is actually much lower in price.
I was e-mailed yesterday by Ivana Krsycewski, who offered us additional wholesale discounts on SpacerX products. These discounts do indeed make the SpacerX attractive from a price perspective. She also reminded us that SpacerX won several awards at the Berlin Electronics Show last year.
Nevertheless, based on our projections above we believe we would still earn more income from Kubota than SpacerX. That being the case, I was thinking of adding these products to our current store product line.
Kubota Prince office and home office copier Kubota Sparrow2 Fax
单选题
How many Power Savers items did Li Mei Fong purchase?
A. 2
B. 3
C. 4
D. 5
A. 2
B. 3
C. 4
D. 5
【正确答案】
C
【答案解析】这道题问的是“数量”，所以我们应该仔细看看调查表。由调查表可以了解一些“Power Savers”和“Li Mei Fong”的相关信息。由开头可以得知，“Power Savers”是商店的名字，“Li Mei Fong”是商品的购买者。调查表中记录了“Li Mei Fong”购买的三种商品。此外，在“Other”一栏中还写着“I also bought another item”，所以加起来一共是4件。因此是(C)。
单选题
How can completed forms be returned?
A. By post
B. By e-mail
C. In person
D. Through faxes
A. By post
B. By e-mail
C. In person
D. Through faxes
【正确答案】
C
【答案解析】这道题问的是“交回调查表的方式”，这类信息属于“注意事项”或“附加信息”，所以一般都会出现在文章的最后(或表格之外)。在调查表的最后有这样一句：“When completed，please turn this form inat any customer sewice desk”，因此是(C)。这里的“inperson”是“亲自、当面”的意思，说的是调查表要自己亲手交给客服人员。
单选题
Why does Charles West prefer Kubota over SpacerX?
A. It is expected to create more profit.
B. It is supported by a better warranty.
C. It is sold in more Power Savers stores.
D. It is much lower in price.
A. It is expected to create more profit.
B. It is supported by a better warranty.
C. It is sold in more Power Savers stores.
D. It is much lower in price.
【正确答案】
A
【答案解析】因为“Chades West”出现在电子邮件的“From”里面，所以我们可以推断他是发件人。“Charles喜欢Kubota的原因”则可以由邮件的第一段“we project holiday sales of Kubota products could be over45% higher than SpacerX products”，以及第三段的“we would stilleam more income from Kubota than SpacerX”得知，喜欢Kubota是因为它能够提高收益。
单选题
Who most likely is Ivana Krsycewski?
A. A retail store owner
B. A corporate salesperson
C. A loyal customer
D. An award presenter
A. A retail store owner
B. A corporate salesperson
C. A loyal customer
D. An award presenter
【正确答案】
B
【答案解析】我们在文中搜索一下关键词“Ivana Krsycewski”，可以发现这个名字出现在邮件的第二段。这里提到“Ivana Krsycewski，who offeredus additional wholesale discounts on SpacerX products”，由此可知这个人提供了更多的商品折扣，因此是(B)。我们只要从这句话中推断出这个人是公司的销售人员即可。对于这类题目，我们需要迅速在文中找出人名所在之处，这是至关重要的。
单选题
What does Charles West suggest doing?
A. Asking for discounts
B. Expanding selection
C. Delaying a purchase
D. Changing delivery schedules
A. Asking for discounts
B. Expanding selection
C. Delaying a purchase
D. Changing delivery schedules
【正确答案】
B
【答案解析】这道题需要我们从文中找出Charles West的主张。答案其实就藏在第三段的“I was thinking of adding these products to our current storeproduct line”这一句中。(B)“Expanding selection”是对“addingthese products”进行的同义转述，因此(B)就是。实际上，在解这道题时，如果我们一看到邮件中所罗列的“Kubota”产品，就能发觉到这些产品似乎与题目有关联，那么也就能很快解出这道题了。所以在做题时，我们不妨偶尔也调动一下第六感，或许会帮我们提高答题效率呢。