单选题
.
Questions refer to the following card
39.
What is James Lott main complaint?______
A、
The airline lost his bags.
B、
The employee was rude.
C、
He had to wait a long time.
D、
No one would help him find his bags.
【正确答案】
B
【答案解析】
选项A错误,行李丢失是事实,但这不是投诉的要点。选项B正确。选项C相较于工作人员的无礼是次要的。选项D不符合事实,航空公司一直在帮他寻找丢失的行李。
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