填空题Li Shan: Hello! Can I help you?Foreigner: Yes. I want to visit the Tian'anmen Square, the History Museum, do some shop-ping and go to see a theatre.Li Shan: (56) ?Foreigner: Just one day.Li Shan: Well, you can go shopping in Wangfujing street in the morning.Foreigner: How can I get there?Li Shan: (57) Foreigner: Are there any restaurants in Wangfujing street?Li Shah: Yes, there are lots. You can have lunch there, and in the afternoon, (58) Foreigner: I want to go to a theatre in the evening.Li Shan: Well, (59) Foreigner: Wonderful. Thanks for your help.Li Shan: You're welcome. (60)

填空题 [A] Refuse Gimmicks [B] Be Wary of Price Levels [C] Say No to Useless Things [D] Never Pay List Price [E] Stand up to Temptations [F] Switch — or Threaten to [G] Don’t Buy on Impulse In recent years the basic market principles of competition and choice have expanded into new aspects of American life. Consumers now face a bewildering array of options for air travel, phone service, medical care, even postal service. Car buyers can shop on the Internet for the best price at any dealership in their area. In some parts of the country, homeowners can purchase electricity from a menu of companies. All this choice translates into unprecedented consumer power. One of the persistent myths of capitalist culture is that business people love competition. They don’t. They spend their waking hours plotting ways to avoid it, and keep prices high. These days they use information technologies that give them intricate data on individual shoppers, and then present multiple prices to get each consumer to cough up the maximum he is willing to pay. The airlines have mastered this game, offering many levels of fares. So how can you make the most of your new power as a consumer? Here are rules to help you find your way. 41.______ In the New Economy, competition is so strong that fewer stores and services are immune to price pressure, so sharpen your bargaining skills. Ask retailers to match prices you’ve seen on the Internet. Ask at the checkout counter if there are any coupons or discounts you can use. Ask hotel clerks if there are better rates available. You’ll be surprised how often the answer is yes. 42.______ As competition heats up and pushes prices down, businesses scramble to boost their profits by heaping on extras: rust proofing your car, service contracts on your appliance, prepaid gasoline for your rental car. These stunts are devised to make you pay more at the last minute and probably aren’t a good deal. 43.______ The information highway is a two-way street. As a consumer, you can get more data. But while you are roaming the Web, businesses are studying your habits and vulnerabilities. Have a weakness for chocolates? Don’t be surprised if Amazon. Com offers to sell you a box while you’re browsing for books. They’re using a wrinkle on the last-minute marketing pitch perfected by McDonald’s: “Would you like fries with that?” The ploy works remarkably well. 44.______ Versioning is a tactic used by businesses to separate status-conscious consumers from the bargain-hungry ones — since the former mean bigger profit margins. “Deluxe” and “platinum” are code words used to entice status seekers to open their wallets. Add a third price level and the purses of even bargain-hungry shoppers can be pried open. Research shows that many consumers who might pick the lower-priced option when given just two choices will choose the medium-priced alternative if given three. “Consumers try to avoid extreme options,” write Carl Shapiro and Hal R. Varian in their book Information Rules. Consumers in .the New Economy face more demands on their time and attention than ever before, so they’re inclined to make the most familiar choice. Consider this: it had been a decade and a half since the breakup of AT＆T, yet it is still by far the largest long-distance provider — even while other phone companies offer $ 50 worth of free service for switching. More than ever, it pays to change services and brands. If you don’t want the hassles of switching remember that businesses are eager to hang on to consumers. The next time you get a tempting offer from a credit-card issuer or a phone company, call your current provider and ask them to match the deal. You’ll be pleased to find how often they’ll agree.

填空题To specify the COOPERATIVE PRINCIPLE, Grice introduced four categories of maxims as follows; Quantity, Quality, Relation and______.

填空题True friends are those who lend you a helping hand instead of leave you when you get into trouble. A. who B. helping C. leave D. into

填空题heavy

填空题Fitzgerald was one of the great(17)______ in American literature. T. S. Eliot read(18)"______" three times and concluded that it was "the(19)______that American fiction has taken since(20)______".

填空题______ (confident) is the key factor in communicating with opposite sex.

填空题Nobody went out ______ (尽管会议又长又烦人).

填空题Joe: Can you tell me the way to the nearest bank, please?Ann: ______

填空题{{B}}Directions:{{/B}} You are going to read a text about the situation of the blacks in America, followed by a list of examples and explanations. Choose the best example or explanation from the list A-F for each numbered subheading (41-45). There is one extra example which you do not need to use. Mark your answers on ANSER SHEET 1. Although no longer slavers after the Civil War, American blacks took no significant part in the life of white America except as servants or laborers. Many thousands of them emigrated from the war-ravaged South to the North from 1865 to 1915 in the hope of finding work in the big industrial cities. Whole communities of blacks crowded together into ghettos in New York City, Chicago and Detroit, where once the poor white immigrants had lived. These ghettos, neglected by the city authorities, became slums. The schools to which black children went were hopelessly inadequate. Unemployment in black ghettos remained consistently higher than in white communities. 41. Serious problems with black ghettos.__________ Stable family life was difficult to maintain. 42. The extreme poverty of the blacks. __________ In the late 1970s, nearly a third of all blacks still belonged to the so-called "underclass", they are so "under-privileged" and poor that they cannot seize the opportunity for advancement. 43. Efforts to put an end to racial discrimination. __________ Race relations in the USA continue to be a thorny problem. 44. Improvements in lives of the blacks. __________ Despite some setbacks, race relations are improving. 45. Prevailing violence in solving racial problems. __________ It is said that television had an enormous influence on frustrated and bitter blacks, for it showed them bow much better whites on the whole lived than blacks. At the end of the 1960s, there were serious riots in many cities. The violence quickly died down. Blacks began to use their votes to exert political pressure. Cities like Atlanta (Georgia), Gary (Indiana), and Los Angeles (California) elected black mayors. Integration of schools, despite resistance from white groups, goes on, and the proportion of blacks in American colleges has increased dramatically in the last 20 years. There are reasons to maintain a cautious optimism that progress in race relations will continue. [A] It has been estimated that there are more than 20 million Americans in this category, 10% of the population, including many millions of whites. [B] Blacks are gaining in self-confidence. In more and more areas they are winning control of their communities, and their standard of living is going up faster than that of the poor whites. It is still a hard struggle. There is still prejudice and even some hatred, but in most walks of American life there are now more blacks than ever before. [C] The era of blatant discrimination ended in the 1960s through the courageous actions of thousands of blacks participating in peaceful marches and sitins, to force Southern states to implement the Federal desegregation laws in schools and public accommodations. Down came the "whites only" notices in bused, hotels, trains, restaurants, sporting events, restrooms and on park benches that once could be found everywhere throughout the South. Gone were the restrictions that prevented blacks voting. Gone, too, were the hideous lynch-ings, which since the Civil War had caused the death of thousands of innocent blacks— hanged without trial by white mobs. However, even today, poor, uneducated lacks do not always receive the same degree of justice that the more affluent and better educated can expect. [D] Many blacks chose to keep silent about their unfairness instead of resorting to violence. But their silence was also problem provoking: on the one hand, silence would build up a lot of complaints and hatred in their minds, thus resulting in a negative approach to life and everything; on the other hand, silence would give the whites an impression that the blacks take the reality for granted and put more racial discrimination on them. [E] Unemployed fathers would on occasion walk out of their homes and never return. Children neglected by their parents turned in some instances to drugs and crimes. There are more than 700 murders a year in cities like New York, Detroit, Los Angeles and Houston, and most of these deaths are of blacks killed by blacks. The black ghettos are dangerous both for blacks and non-blacks. [F] Radical blacks like the Black Panthers demanded a free black state within the Union, and advocated violence to achieve that end and to protect themselves against what they felt was police brutality toward blacks. For a while, violence overshadowed the influence of the greatly respected pacifist black, Martin Luther King, Jr. , who had provided the inspiration and leadership for those devoted to a peaceful change and whose murder in 1968 stunned America.

填空题The publication ______ by William Wordsworth and Samuel Taylor Coleridge marked the beginning of the Romantic Age in English literature.

填空题中央纪律检查委员会

填空题In more recent decades, the world has i【K1】______become a global community, and study abroad has f【K2】______Since World War II there has been a dramatic increase in foreign students c【K3】______to the United States to study and of Americans studying o【K4】______the United States. In 2008, almost 96, 000 American students participated i【K5】______formal study abroad programs. In 2009, more than 1. 5 million foreign students came to the United States to study. For American students, study abroad is generally seen to fulfill three educational g【K6】______: the general education of the student, specialized learning such as language learning, and the promotion of international understanding. But in addition those studying abroad learn to extend their autonomy and increase their a【K7】______of their culture and the values that this culture embodies. One study of Edward Morgan demonstrates that the type of learning that takes p 【K8】______at the home university is primarily cognitive in nature and is secondarily affective. Students studying abroad, however, are frequently much more involved in their s【K9】______for identity. He found " students indicated that they changed daily in the areas of values, attitudes, goals and personal philosophy. " Most students report that it is what they learn outside of the classroom that counts the most in a study-abroad p【K10】______

填空题Isaac watched her winning smile，______． 艾萨克端详着她胜利的微笑，就像人群中的每个人一样地看着她。

填空题＄ 40,000 had been spent on ______ (modern) the station.

填空题It is often the little details that customers recall even more than the product they purchased or the service they received. Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is a significant part of the overall customer experience. Here are several ways to go above and beyond good customer service and boost customer loyalty. (41) Attentiveness New York restaurateur Danny Meyer is a master of detail, and his employees are trained to notice, and when appropriateact on, even the tiniest scraps of information they observe or discover about a guest. If you happen to mention when making a reservation that it's a birthday dinner, the manager will make it a point to come to the table and extend Danny's birthday wishes to the appropriate person. (42) Recognition Greeting your customer by name is a very meaningful and treasured detail that adds greatly to the way they experience doing business with you. If your office works by appointment, the receptionist should make sure he knows just who will be walking in the door next, and immediately greet them with eye contact, a smile and "Good morning, are you Mr. Morgan?" if she isn't sure if it's Mr. Morgan, or simply, "Good morning Mr. Morgan" if he is. (43) Personalization Don't we all have a story about the coffee shop waitress who doesn't ever need to be told how we like our iced tea, or the diner where the cook starts to make the same thing you always order the minute he sees you walk in the door? The salesperson who sends gifts in pink because she remembers that's your favorite color. These experiences add value, and they also instill an enormous amount of loyalty. (44) Consideration When customers buy something, that includes an outside component that's integral to its use or makes it more user--friendly, do you ask if they have that thing or if they stitl have enough of it left? (45)Appreciation What do you do to show your customers, your clients or your patients that you appreciate them? After all, there are probably several other businesses that do what you do. Feeling appreciated is an experience that is universally meaningful. Always be sure to let your customers know that you are extending this extra to them because they are a valued customer and you want to show them that you appreciate them. Meaningful, memorable, fun, unusual and unexpected experiences influence the way customers perceive you in general and feel about you in particular. These little details are so easy to overlook, so tempting to brush off as unimportant. But add a number of seemingly minor details together, and you end up with something of far more value than you would without them.[A] There is nothing more flattering, there is nothing that makes someone feel more special than receiving a warm, friendly greeting by name when walking into a place of business.[B] For example, if you sell birthday cakes, do you have candles to go with it? If you have a pediatric dental practice, do you have a little stepstool in the bathroom so the child can reach the sink? If you have a business that makes keys, do you have something that could be put on the key to identify it so the customer will always remember what the key is for?[C] Make them laugh, thank them in a showy way for a major purchase, have a contest or a drawing for something fun that they could share with family and friends.[D] Is there anything you and your staff can do to ensure your customers know that you not only pay attention to their preferences, but remember them and cater to them for each and every transaction?[E] If a staff member overhears a conversation in which one of the guests mentions they either like or dislike something, within minutes, everyone who might come into contact with that guest knows about it. And they tailor your food accordingly, too.[F] And one of the easiest and most overlooked ways to show them appreciation is to send a handwritten note on lovely stationary.

填空题The boy passed the finial exams. But if he had spent more time on them, the results (be) ______much better.

填空题提示：Alice问Bill现在感觉怎样，今天早上是否看过病。Bill说他睡一觉病就好了。Alice说 Bill家不远处有一家诊所，要他去看好病，以便参加Linda明天的聚会。 Alice: Hello, Bill. It's Alice. (51) ? Bill: Not too well, I'm afraid. Alice: (52) ? Bill: No, I didn't. I think I just need some sleep (53) . Alice: Listen, why don't you go to see the doctor? There is a walk-in clinic on Lincoln Street. (54) . Bill: I don't want to go to see the doctor for a common cold. I know I'll be all right after a night'ssleep. Alice: But do you still remember we have a surprise party for Linda tomorrow? Are you sure (55) ? Bill: Oh, yes. You are right. I guess I should see a doctor. Talk to you later. Alice: Take care.