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填空题《复合题被拆开情况》 Being a project manager can be a stressful job. That’s why we built ProjectManagement. com. in 2000. Our goal is simple: to make project managers more successful. ProjectManagement. com is
填空题I
dare
not to ask
you,
because
I thought I
must have been
wrong.
填空题Perils of the sea are those caused by ______ and fortuitous accidents.
填空题The ______ (consume) of the material has been reduced year by year.
填空题In the following passage, there are altogether 10 mistakes, ONE in each
numbered and under- lined part. You may have to change a word, add a word, or
just delete a word. If you change a word, cross it with a slash (/) and write
the correct word beside it. If you add a word, write the missing word between
the words (in brackets) immediately before and after it. If you delete a word,
cross it out with a slash (/).
(66){{U}}A state university president was arrested today and charged with
impersonate a police officer{{/U}} became, the authorities say, he pulled over a
speeding driver here last month. (67){{U}} Using flashing headlights, Richard L.
Judd,64,the president of Central Connecticut State University made the driver.
Peter Baba,24,of Plainville, pull on Jan. 23{{/U}}, the state police said. (68){{U}}
He then flashed a gold badge and barked at him for speed{{/U}}, they
said. (69){{U}}Mr. Judd is New Britain's police commissioner from
1981 to 1989 and from 1993 to 1995.{{/U}} (70) {{U}}But Detective Harold Gannon of
the New Britain police said today that the job involved more policy as police
work{{/U}}, and did not include the authority to charge or chide criminals.
(71){{U}} The gold badge was mere a university award.{{/U}} (72){{U}}The governor said
he would not ask for a resignation because Mr. Judd had made a "misjudgment" and
had written a letter of apologizing.{{/U}} (73)Later,{{U}}Mr.
Judd's lawyer, Paul J. McOuillan, issued a long apology from his superior,{{/U}}
whom he described as "the best thing to happen to New Britain. "(74) {{U}}"My
experience and instinct as an E. M. T. and former police commissioner prompted
me to involve myself with this matter,{{/U}} "Mr. Judd said in the statement.
(75){{U}} "In hindsight, I see it was mine to manage."{{/U}}
填空题Customer experience is the internal and subjective response customers have to any direct or indirect contact with a company.
1
______Indirect contact most often involves unplanned encounters with representations of a company"s products, services, or brands and takes the form of word-of-mouth recommendations or criticisms, advertising, news reports, reviews, and so forth. Such all encounter could occur when Google"s whimsical holiday loges pop up on the site"s home page at the inception of a search, or it could be the distinctive "potato, potato" sound of a Harley-Davidson motorcycle"s exhaust system.
2
______
The secret to a good experience isn"t the multiplicity of features on offer. Microsoft Windows, which is rich in features, may provide what a corporate IT director considers a positive experience.
3
______A customer"s experience with an Apple device such as the iPod begins well before the purchaser turns it on perhaps because of the dancing silhouettes in the TV advertisements. Furthermore, the origami-like (and recyclable) packaging enfolds the iPod as though it were a Faberge egg made for a czar. A small sticker, "Designed in California, Made in China," communicates the message that Apple is firmly in charge but also interested in keeping costs down. Even Windows users appreciate the device"s intuitive, Mac-like feel and find that downloading tracks from iTunes is easier than buying a CD on Amazon.
4
______
A successful brand shapes customers" experiences by embedding the fundamental value proposition in all the product"s features. For BMW, "the Ultimate Driving Machine" is much more than a slogan; it informs the company"s manufacturing and design choices.
5
______ BMW would not consider developing such a feature unless it amplified rather than diminished the driving experience.
A. Every Apple product is designed with the, overarching purpose of making the time one spends with Apple an enjoyable experience.
B. It might just be an e-mail from one customer to another.
C. Direct contact generally occurs in the course of purchase, use, and service and is usually initiated by the customer.
D. People"s expectations are set high in part by their previous experiences with a company"s offerings
E. In 2000. Mercedes-Benz introduced a system that automatically controls the distance between a Mercedes and the car in front.
F. However, many home users prefer Apple"s Macintosh operating system, which offers fewer features and configuration options.
填空题The factor that distinguishes this company________ others is customer service
填空题From 1948 to 1961, the proportion of American blacks earning less than $3,000 a year declined from 78 to 47 percent; at the same time, blacks earning more than $10,000 increased______from less than 1 to 17 percent. (proportion)
填空题Very
little
they realized
they
had made
an important discovery
in
science.
填空题The sentence Your claims are indefensible is based on a metaphor ARGUMENT IS WAR in which ARGUMENT is conceptualized in terms of the________ domain of WAR
填空题Nobody detects his despair well hidden ________his smile
填空题Max has no ______ (appreciate) of the finer things in life.
填空题On her way
to the supermarket yesterday morning Mary
met
an old friend and
stopped talking
with him for quite a
while
.
填空题(Despite) this similarity with (other) creatures, the evolution of humankind differs from (other species) in (one) important and unique way.A. Despite B. other C. other species D. one
填空题anti-dumping
填空题Many Chinese friends went to the party. →______many Chinese friends at the party.
填空题All of (the) performers in the play did (well). The (audience) applauded the (actors) excellent performance.
A. the B. well C. audience D. actors
填空题Simon: Hello. Haven't seen you for ages.Gary: ______
填空题Mr. Myles still smiled but his voice had a little bit of irritation in it, unusual to Rob.
填空题Recruiting(招募)the right candidate to fill a vacancy can be a difficult and costly task. 【31】 the wrong person could be an expensive mistake which could cause personnel problems for the whole department. And, as every HR (Human Resource) manager knows, it is much more difficult to get rid of someone than it is to 【32】 them.
The HR manager''s first decision is 【33】 to recruit internal applicants or advertise the vacancy outside the company. 【34】 applicants are easy to recruit by memo, e-mail, or newsletter. Furthermore, they are easy to assess and know the company well. 【35】 , they rarely bring fresh ideas to a position. Moreover, a rejected internal candidate might become unhappy and leave the company.
Recruiting outside the company means either advertising the vacancy directly or 【36】 an employment agency. If the company decides to advertise the vacancy directly, it has to decide where to place the 【37】 . Traditionally this has meant newspapers and professional journals but now the Internet is also very popular. The decision normally depends on the vacancy. Companies advertise blue-collar or clerical jobs in local newspapers and senior management 【38】 in national papers or professional journals, 【39】 the Internet is one of the best ways of advertising IT vacancies or recruiting abroad. However, with the Internet there is a risk 【40】 receiving unsuitable applications from all over the world.
