问答题Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right. It is the shopkeeper's responsibility to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person with whom you have entered into an agreement. The manufacturer may have a part to play but that comes later. Complaints should be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have. Ask to see the owner in a large store. In a small store the assistant may also be the owner so you can complain directly. In a chain store ask to see the manager. If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who dealt with the complaint later. Even the bravest person finds it difficult to stand up in a group of people to complain, so if you do not want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article. If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director of the firm, shop, or organization. Be sure to keep copies of your own letters and any you receive. If your complaint is a just one, the shopkeeper may offer to replace or repair the faulty article. You may find this an attractive solution. In certain cases you may have the right to refuse the goods and ask for your money back, but this is only where you have hardly used the goods and have acted at once. Even when you cannot refuse the goods you may be able to get some money back as well. And if you have suffered some special loss, if for example a new washing machine tears your clothes, you might receive money to replace them. If the shopkeeper offers you a credit note to be used to buy goods in the same shops but you would rather have money say so. If you accept a credit note remember that later you will not be able to ask for your money. If the shopkeeper refuses to give you money, ask for advice from your Citizens' Advice Bureau before you accept a credit note. In some cases the shopkeeper does not have to give you your money back -- if, for example, he changes an article simply because you don't like it or it does not fit. He does not have to take back the goods in these circumstances.1.Why may the shopper make a complaint?

问答题In this part, you are asked to write an essay according to the information below. You should write more than 150 words neatly on ANSWER SHEET 2. 如今，名人(celebrity)在大学里当客座教授或兼职教授的现象很普遍，对于这种现象，不同的人持有不同的看法，请表明你的观点。

问答题经常见到报道云：某某富翁到大学招亲，美女峰拥而至。这一现象引发社会热议。请评论。

问答题You should write about 100 words. Do not sign your own name at the end of the letter. Use "Li Ming" instead. Do not write your address.

问答题For this part, you are asked to write a composition of no less than 150 words on “How to Succeed in a Job Interview?” on the outline given in Chinese below： (1)面试在求职过程中的作用 (2)取得面试成功的因素：仪表、举止谈吐、能力、专业知识、自信、实事求是……

问答题Part B Directions: In this section you are asked to write an essay of no less than 150 words on the topic of "Is Stress a Bad Thing or Good Thing" You should write according to the outline given below. Please remember to write it clearly. Outlines：(1)有些人认为压力太可怕了。 (2)有些人认为压力并不是一件坏事。 (3)你对此评论如何。

问答题(1) China and the United States signed a historic agreement yesterday that will pave the way for Beijing to enter the World Trade Organization (WTO), 13 years after it applied to join. While Beijing has still to complete negotiations with other WTO members, the US was the toughest party to deal with. The agreement, and after six gruelling days and nights of negotiations, opens the way for China to join the world's principle trading body and is the mainland's most important economic event since December 1979. When it switched from state planning and isolationism to reform and the open-door policy. Zhang Ligang, chief executive of e-Long com, an Internet start-up firm that was illegal when it was founded last week but become legal yesterday with the lifting of a ban on foreign investment in the Net, summed up the day. "If we say that Deng Xiaoping opened China to the world in 1979, we can say that this time China has entered the world" (2) The chief US negotiator, Trade Representative Charlene Barshefsky, described the deal as "profoundly important" , "absolutely comprehensive" and an excellent one for American business. At a meeting with Ms Barshevfsky yesterday afternoon, President Jiang Zemin called the deal "good, historic and realistic, and a win-win for both sides which showed that both countries saw the issue from a strategic view point. China's entry into the WTO will have profound ramifications for the country, binding her to international trading rules and encouraging foreign firms to invest by providing a system less based on rule by the idiosyncrasies of an official and more on transparent laws and regulations. It will accelerate a process of closing money-losing and over-manned state companies and moving labor and capital into market-driven businesses. In the short term, it will drive up unemployment as inefficient, capital-intensive state industries are shut down. (3) It also marks a vital victory for Prime Minister Zhu Rongji, the main proponent, along with Mr Jiang, of China's membership, who offered a similar deal in Washington in April. The war in Yugoslavia, in which Beijing sided with Sebia, and the Nato bombing of the Chinese Embassy in Belgrade, froze negotiations from until September. (4) For Mr Zhu, WTO membership will serve as a motor for reform of state companies, banking, insurance, securities and other industries. At a news conference just before she left China, Ms Barshefsky said the support of the two presidents had been crucial. Presidents Bill Clinton and Jiang Zemin met in Auckland and agreed to put the talks back on track, with a deadline of the next round of WTO talks that will begin in Seattle on November 30. Beijing will eliminate non-tariff quotas within five years, some in two to three years. It will cut tariffs on imported cars from the current 80-100 percent to 25 percent by 2006 and allow foreign financial institutions to finance the purchase of cars. It will allow 49 percent foreign investment in telecommunications firms from the date of entry, rising to 50 percent in two years, and will allow foreign banks to conduct local currency business with domestic companies two years after accession and with domestic individuals five years after. Beijing also agreed to lift a ban on foreign investment in the Internet. (5) In return, Beijing received a concession on textiles, with Washington backing down from its demand that quotas on China's exports remain until 2010. Instead they will end in 2005, but with an "anti-import surge" mechanism remaining for a further four years, to prevent a flood of experts.

问答题{{B}}Directions:{{/B}}Studythefollowingchartscarefullyandwriteanessayinwhichyoushould1)describethechartbriefly,2)interpretthecausesofit,and3)giveyourcommentonthetendency.Yourcompositionshouldbemorethan150words.YoushouldwriteyourcompositionneatlyonANSWERSHEET2.

问答题1The greatest of my everyday fears is technology. 2Beginning when I couldn't master bike riding and extending to the present day. 3Fear kept me from learning to operate a jigsaw, start an outboard motor, or even using a simple tape recorder. 4I almost didn't learn to drive a car. 5At age sixteen, Dad lifted the hood of our Chevy and said, All right, you're going to start learning to drive. 6Now, this is the distributor… When my eyes glazed over he shouted, "Well, I'm not going to bother if you're not interested!" 7Fortunately, the friend who later taught me to drive skipped what goes on under the hood . 8My most recent frustration is the 35mm camera. I would love to take professional-quality pictures. 9But all the numbers and dials and meters confuse me. 10As a result, my unused camera is hidden away on a shelf in my closet, 11Just last week, my sister gives me a beautiful digital watch for my birthday. 12I may have to put it on the shelf with the camera—the alarm keeps going off, and you can't figure out how to stop it.

问答题由于实行经济改革，从1998年起，中国开始出现大批下岗工人。下岗工人的出现给改革的顺利进行带来了一定的困难。请就下岗工人的问题发表见解，并提出你的解决方案。

问答题describethegraphandinterpretitsmeaning,and2)pointouttheproblemsandgiveyourcomments.Yourcompositionshouldbemorethan150words.YoushouldwriteyourcompositionneatlyonANSWERSHEET2.

问答题Studythefollowingpicturecarefullyandwriteanessayentitled"Examination".Intheessayyoushould(1)describethepictureandinterpretitsmeaning,and(2)giveyourcommentonthephenomenon.Youshouldwriteatleast150wordsneatlyonANSWERSHEET.

问答题In my opinion, we are living on borrowed time. We have 3 or 4 days" worth of food in the city. And if that food supply is disrupted, we"ll be in a lot of trouble. We should have something in the city that replaces this very tenuous food supply and it should be growing in the city. The bulk of the world"s population are going to be urban and are going to be living in high-rise accommodation. How do you make sustainable living solutions for the real world? By the year 2050, over 3/4 of the world"s population is expected to live in cities. The trend towards urbanization is greater now than at any time in history. And as population grows, it poses a unique problem: how best to grow food and supply it to the cities? We are looking at the exciting and unconventional field of agriculture, that is vertical farming. It could radically change the view across the Thames here in London.

问答题{{B}}Directions:{{/B}}{{I}}Inthissection,youareaskedtowriteanessaybasedonthefollowingtable.Describethetableandstateyouropinion.Youshouldwriteatleast150wordsontheANSWERSHEET.{{/I}}{{B}}AccidentsinaChineseCity(2005){{/B}}

问答题投诉信

问答题Directions: Study the following cartoon carefully and write an essay in which yo should 1)describe the cartoon briefly, 2)interpret the meaning revealed by it, and 3)give your point of view. You should write 160—200 words neatly.

问答题For this part, you are asked to write a composition of no less than 150 words on “Computers: Our Electronic Brain”. Use at least one example to support your view point. Remember to write clearly.

问答题庆贺信

问答题Directions: Study the following graph carefully and write an essay. Your essay should meet the requirements below: (1)describe the graph and interpret its meaning, (2)point out the problems and give your comments. You should write 160--200 words neatly.

问答题Resistance to the 1954 United States Supreme Court decision terminating segregation placed the schools in the middle of a bitter and sometimes violent dispute. By 1965, when a measure of genuine integration had become a reality in many school districts, the schools again found themselves in the eye of a stormy controversy. This time the question was not which children were going to what schools but what kind of education society should provide for the students; the goal of high academic performance, which had been revived by criticisms and reforms of the 1950s and early 1960s, began to be challenged by demands for more liberal and free schooling. Many university and some high-school students from all ethnic groups and classes had been growing more and more frustrated—some of them desperately so—over what they felt was a cruel and senseless war in Vietnam and a cruel, discriminatory, competitive, loveless society at home. They demanded curriculum reform, improved teaching methods, and greater stress and action on such problems as overpopulation, pollution, international strife, deadly weaponry, and discrimination. Pressure for reform came not only from students but also from many educators. While students and educators alike spoke of the greater need for what was taught, opinions as to what was relevant varied greatly.