单选题Ms. Ann tried to bring the problem to a settlement by asking the manager sitting next to ______. A. herself B. himself C. him D. her

单选题More than 300,000 Koreans have a net worth over $1 million, ______ property. A. excluding B. exclude C. to exclude D. excluded

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单选题 Questions 191-195 refer to the following complaint and adjustment. To: "The Shoe People" From: "John Trimbald" Subject: Customer Complaint To Whom It May Concern, I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund. Thank you, John Trimbald Foreman, JT Construction To: "John Trimbald" From: "The Shoe People" Subject: RE. Customer Complaint Dear Mr. Trimbald, Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew. Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order ( received by telephone on October 12, 2007). Please excuse our oversight. To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year. Sincerely, Stan Mason, President

单选题Democratic leadership does not______ managers' formal authority; decision-making power still rests with them. A. lessen B. enhance C. increase D. raise

单选题People with diabetes need to ______ control their consumption of food all the time.

单选题Where are the listeners?

单选题______, 45% of employees have chosen to leave the company.

单选题______ you have written authorization from the Security Department, please do not enter the zone delineated by the green line.

单选题According to our records, there is an______ balance of $47.56 on your telephone account.

单选题Mr. Gonzales, who has been a ______ member of the country club for over 25 years, has recently been appointed president.

单选题Officers will not allow visitors to enter ______ they are not wearing a guest pass.(A) yet(B) if(C) so(D) and

单选题Despite having received several positive reviews by estate critics, sales of this new kind of digital camera have been quite______. A. disappoint B. disappointing C. disappointed D. disappointment

单选题Questions155-157refertothefollowingletter.May8,2007.Ms.LauraLorenzo400NewJerseyAvenue,NW,Washington,D.C.20001MembershipNumber:10862DearMs.LauraLorenzo,WelcomeandthankyouforjoiningtheFlightAttendantsAssociationoftheSkyWestAirlines(FAASWA).Asamember,youwillbeeligibletovoteinallelections.YouwillalsoreceiveallmailingsandbeabletoaccesstheMembersOnlyPortionofourWebsiteatwww.faswa.com.PleaseretainacopyofthisletterasyouwillneedthemembershipnumberprintedabovetoaccessourWebsite.OurWebsitecontainsmuchvaluableinformation,includingadvertisementforemployment,anon-linemembershipdirectory,andinformationaboutourannualconvention.Thisyear'sconventionwillbeheldOctober12-14inSanAntonio,Texas.Pleasemarkthosedatesonyourcalendar!Tonotifyusifyourmailingaddresschangesorifyouloseyourmembershipnumber,calltheMembershipDepartmentat202-737-5773.YoucanalsoupdateyourinformationonourWebsite.Sincerely,DorisEspinoza,MembershipManager

单选题A rain shower ______ by cold winds is expected to reach our region by this evening.

单选题Alizarin Electronics began its foreign operations ______ the opening of a new factory in Seoul this year.

单选题Questions 196-200 refer to the following report and memorandum. 　　　　　　　　　　　　　　　　　　　　　　Higher Gas Prices Are Affecting Car Purchase Decision The percentage of car buyers changing their mind about their next new car purchase has increased 10 points from nearly 50 percent to nearly 60 percent in the last 30 days, according to a monthly automative study conducted by Robertson Marketing Research. The survey was first taken in July, when the national average cost per gallon for gas was $1.81, and then repeated in August to find out about changes in vehicle purchase intentions as the average cost per gallon increased 20 cents to $2.01. Auto sales in the last 30 days were relatively strong with the large SUV segment seeing slight increases in sales mostly fueled by heavy incentives and rebates added mid-month. Changes in Consideration from July to August July August Percentage of car buyers who already changed their mind about what they are going to buy: 22% 25% Percentage of car buyers who are strongly considering vehicles they normally wouldn't consider: 27% 33% Overall percentage of car buyers considering a hybrid vehicle: 6% 12% Overall percentage of car buyers considering an SUV: 37.2% 37.5% Overall percentage of car buyers considering a sedan: 36.3% 41.9% Percentage of groups who have changed their mind or are strongly considering alternative vehicles: 18-34 year-olds 41% 58% 35-54 year-olds 41% 48% Men 34% 46% Women 45% 52% MEMORANDUM TO: Warren Graf FROM: Steve Weir DATE: September 28 RE: Survey Gasoline prices are soaring and it shouldn't surprise us that automobile buyers are becoming choosier. When I opened my first car lot 20 years ago, few buyers were worried about how many miles per gallon of gasoline the cars would get. Nowadays, almost every buyer asks me about the cars' gasoline consumption. Personally, I think the performance of SUVs is extremely overrated. In my opinion and in the opinion of many people, SUVs consume far too much gasoline and are hard to steer. I'm not saying that I wouldn't sell SUVs. I enjoy making a profit as much as any other person. However, the skyrocketing prices of gasoline cannot be ignored. Many drivers of SUVs buy them because they feel that they will be well-protected in case of an accident. They provide good protection because of their large size and offer a lot of space of large families.

单选题Customers are invited to tour the Rockwood factory to see ______ our office furniture is made.

单选题 Questions 86-88 refer to the following announcement.