填空题Japan's Lost Generation Hikikomori has become a major issue in Japan. Loosely translated as "social withdrawal", Hikikomori (31) to the state of anomie into which an increasing number of young Japanese seem to fall these days. Socially withdrawn kids typically lock themselves (32) their bedrooms and refuse to have any contact (33) the outside world. They live in reverse, they sleep all day, wake up in the evening and stay up all night watching television or playing video games. Some own computers or mobile phones, (34) most have few or no friends. Their funk can last for months, even years in extreme cases. No official statistics are available, but it is estimated (35) more than 1 million young Japanese suffer from the affliction. One (36) young man was the protagonist of my latest novel, Symbiosis Worm. Hikikomori is a consequence of the phenomenal growth of the Japanese economy (37) the latter half of the 20th century and the tremendous technological progress the country made during that time. Japanese youth could not afford to (38) socially withdrawn (39) their parents were not affluent enough to provide them a home, meals and extras that have come to be thought of as basics-audio and video equipment, software, mobile phones, computers. And there (40) plenty of newer technological devices for these youths to pursue.

填空题Task Two-Experience ·For questions 18-22．match the extracts with the experience，listed A-H． ·For each extract，choose the experience stated． ·write one letter(A-H)next to the number of the extract． A．I worked as a detective in a hotel． B．I passed the saving on to my customer． C．I helped customers to solve personal problems． D．I bought rubber cement in a hardware store． E．I worked as a clerk in a hardware store． F．Advertised featured customer service should satisfy different needs． G．I handled complaint． H．I sold the product to customer with little discount．

填空题SELLING TACTICS NOTES Business Presentation Pay Attention to Getting Attention 1．A major obstacle of selling things is that your sales message will be______.Three proven ways you can capture a prospect's attention quickly: 2．Make a______. 3．Surprise your prospects______. 4．Include attention getting headlines on all______. Emphasize the Human Relationship 5．Prospective customers are more receptive to buying from a real person than from______. Tip: 6．Sell yourself to make prospective customers ______with the selling process. 7．Sell your company and its history of producing results to make prospective customers confident of your ability to deliver______. Trigger Your Customer's Imagination 8．Convert the benefits delivered by your product or service into______. 9．Put your prospect in the picture by dramatizing what it feels like to be______. 10．Be______. 11．If you promote a business opportunity, describe what it feels like to be at home working Tip: 12．Be sure your word pictures are dramatizing benefits and______.

填空题 ·Read this text taken from an article about accounting. ·Choose the best sentence to fill each of the gaps. ·For each gap (9-14), mark one letter (A-H) on your Answer Sheet. ·Do not use any letter more than once. Accounting Accounting is the process of systematically collecting, analyzing, and reporting financial information. Bookkeeping is essentially record-keeping which is part of the overall accounting process. A private accountant is hired by a specific organization to operate its accounting system and to interpret accounting information. A public accountant performs these functions for various individuals, or firms, on a professional-fee basis.{{U}} (9) {{/U}}. The accounting process is based on the accounting equation, assets = liabilities+ owners' equity.{{U}} (10) {{/U}}.There are five steps in the accounting process: 1) Source documents are analyzed to determine which accounts they affect. 2) Each transaction is recorded in a journal. 3) Each journal entry is posted in the appropriate general ledger accounts. 4) At the end of each accounting period, a trial balance is prepared to make sure that the accounting equation is in balance at the end of the period. 5) Financial Statements are prepared from the trial balance.{{U}} (11) {{/U}}. A new accounting cycle is then begun for the next accounting period. The balance sheet, or statement of financial position, is a summary of a firm's assets, liabilities, and owners' equity accounts at a particular time.{{U}} (12) {{/U}}. On the balance sheet, assets are categorized as current (convertible to cash in a year or less), fixed (to be used or held for more than one year), or intangible (valuable solely because of the rights or advantages they confer).{{U}} (13) {{/U}}. For a sole proprietorship or partnership, owner's equity is reported by the owner's name in the last section of the balance sheet. For a corporation, the value of common stock, preferred stock, and retained earnings is reported in the owners' equity section. An income statement is a summary of a firm's financial operations during a specified accounting period.{{U}} (14) {{/U}}. Operating expenses are then deducted to compute net income from operations. Finally, non-operating expenses and income taxes are deducted to obtain the firm's net income after taxes. The information contained in these two financial statements becomes more meaningful when it is compared with corresponding information for previous years, for competitors, and for the industry in which the firm operates. A On the income statement, the company's gloss profit on sales is computed by subtracting the cost of goods sold from net sales. B These ratios provide a picture of the firm's profitability, its short-term financial position, its activity in the area of accounts receivable and inventory, and its long-term debt financing. C Similarly, current liabilities are those that are to be repaid in one year or less, and long-term liabilities are debts that will not be repaid for at least one year. D Double-entry bookkeeping ensures that the balance shown by the equation is maintained. E This statement must demonstrate that the equation is in balance. F Accounting information is used primarily by management, but it is also demanded by creditors, suppliers, stockholders, and government agencies. G Once statements are prepared, the books are closed. H Bookkeeping is essentially record-keeping which is part of the overall accounting process.

填空题· You will hear five different business people talking about corporations. · For each extract there are two tasks. For Task One, choose the advantage of corporations described from the list A—H. For Task Two, choose the disadvantage of corporations from the list A—H. · You will hear the recording twice. {{B}} TASK ONE—ADVANTAGE{{/B}} ·For questions 13—17, match the extracts with the advantages, listed A—H. ·For each extract, choose the advantage stated. ·Write one letter (A—H) next to the number of the extract. A Continuous life B Ease of attracting capital C Greater motivation D Ease of transferring ownership E Large size F Limited liability G Tax advantages H Almost unlimited Secrecy

填空题 Task Two—Comments · For questions 18-22, match the extracts with the comments, listed A-H. · For each extract, choose the right comments. · Write one letter (A-H) next to the number of the extract. A Anytime Fitness is also Anywhere Fitness. B Members can work 24 hours. C There is alarm and tracing system. D We will open 2,000 clubs by the end of 2011. E The club is small and community-oriented. F We will open 10,000 clubs by the end of 2011. G Members haven't belonged to any club. H Members do exercises fewer than 40 hours.

填空题able to transfer that what they have just practised directly into the

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填空题A Globalisation is an umbrella term for a complex series of economic, social, technological, cultural and political changes seen as increasing interdependence, integration and interaction between people and companies in disparate locations. As a term, "globalisation" has been used as early as 1944 but economists began applying it around 1982. Theodore Levitt is usually credited with its coining through the article he wrote in 1983 for the Harvard Business Review entitled "Globalisation of Markets". The more encompassing phenomenon has been perceived in the context of sociological study on a worldwide scale. B Inflation risk is whether a rate of return or an investment keeps up with the rate of inflation. For example, if there is 4 percent inflation over the year, you must have 4 percent more money at the end of the year than at the beginning of the year to buy the same amount of goods and services. That means your stock need to go up in value more than 4 percent to earn a return on your investment. Stocks have generally done very well in this category. C A Low-Carbon Economy (LCE) is an economy which has a minimal output of greenhouse gas (GHG) emissions into the biosphere, but specifically refers to the greenhouse gas carbon dioxide. Recently, most of scientific and public opinion has come to the conclusion that there is such an accumulation of CHGs (especially CO2) in the atmosphere due to anthropogenic causes, that the climate is changing. The over-concentrations of these gases is producing global warming that affects long-term climate, with negative impacts on humanity in the foreseeable future. Globally implemented LCE's therefore, are proposed as a means to avoid catastrophic climate change, and as a precursor to the more advanced, zero-carbon society and renewable-energy economy. D A web search engine, which is commonly named as "a search engine", is designed to search for information on the World Wide Web. The search results are usually presented in a list of results and are commonly called hits. The information may consist of web pages, images, information and other types of files. Some search engines also mine data available in databases or open directories. Unlike Web directories, which are maintained by human editors, search engines operate algorithmically or are a mixture of algorithmic and human input. E Cultural tourism (also called culture tourism or cultural heritage tourism) is the subset of tourism concerned with a country or region's culture, specifically the lifestyle of the people in those geographical areas, the history of those peoples, their art, architecture, religion, and other elements that help shape their way of life. Cultural tourism includes tourism in urban areas, particularly historic or large cities and their cultural facilities such as museums and theatres. It can also include tourism in rural areas showcasing the traditions of indigenous cultural communities (i. e. festivals, rituals), and their values and lifestyle.

填空题{{B}}PART FIVE{{/B}}{{B}} · Read the following text. · For each question 31--40, write one word.{{/B}} This old house is still{{U}} (31) {{/U}}pretty good shape,{{U}} (32) {{/U}}its newly rich owners wanted something bigger and better on their expensive Los Altos lot. Instead of bulldozing the house,{{U}} (33) {{/U}}other newly rich Silicon Valley owners have been doing lately, they decided to give it away to the city of East Palo Alto.Roger Gaw is a Los Altos homeowner who wants to donate a house; "We paid a lot of money to have the house moved here. And someone gets a home. So it works{{U}} (34) {{/U}}everybody."The idea quickly caught on. A tax break for well-to-do home builders and a nearly free home for a needy family, add up to good business{{U}} (35) {{/U}}real estate agents. Christina Luiz is a real estate agent in Silicon Valley. "I personally own two homes that could be used. I talked to one of my other builders, and they said, they too, would be willing to donate the homes in perfect condition. And I said, how could I do this, and East Palo Alto told me, we're getting calls from people who want to donate for tax reasons."{{U}} (36) {{/U}}no time, the city of East Palo Alto found itself with eight donated houses.Mayor Sharifa Wilson says of the situation, "One of the dilemmas that East Palo Alto has is that we don't own any property.{{U}} (37) {{/U}}the dilemma is what we do{{U}} (38) {{/U}}the houses that people offer us?"Over the past few decades, East Palo Alto has been an island of difficulty in a world of affluence. Poverty, drugs and drive-by shootings earned it the title "murder capital" a few years back. Now it's benefiting{{U}} (39) {{/U}}a trickle down effect from its wealthy neighbors. Once it figures out how to handle the windfall and share the wealth.Mayor Sharifa Wilson says, "I can imagine at some point everybody will be screaming, give me the house, give me the house. This kind of thing. That's the only thing I'm a little bit leery about."For East Palo Alto, it's an embarrassment of riches. More houses than they know{{U}} (40) {{/U}}to do with.

填空题and great landowners. To "leave it off to the market, " as Smith had proposed, would encourage

填空题{{B}}PART FIVE{{/B}}{{B}} · Read the following text. · For each question 31--40, write one word.{{/B}} Californian Michael Schwabe said goodbye to the gas pump two years ago when he leased an electric car. Schwabe says{{U}} (31) {{/U}}he gets out of driving electric is more than just a charge. "With the price of gasoline and with the problems of clean air it's important we get electric vehicles out on the road."On California roads there are about two thousand electric cars. By 2003, ten percent of all new cars may be required to have zero emissions. This mandate automakers say is way ahead{{U}} (32) {{/U}}its time.Gloria Bergquist of the Alliance of Auto Manufacturers says, "The technology isn't here yet; it still needs advancement{{U}} (33) {{/U}}driving range to make it more appealing to a wider consumer audience".Automakers blame it{{U}} (34) {{/U}}the batteries. Power runs out on most (cars) after about 70 miles, although some can now go more than 100 miles on a charge. Batteries are expensive and carmakers say there is nothing they can do about it.Now car manufacturers want the California Air Resources Board to relax the 10 percent mandate.{{U}} (35) {{/U}}not, they say people won't be able to afford electric cars that aren't heavily subsidized.Dave Hermance of Toyota Motors says, "In 2003, a highway electric vehicle will be 20 thousand dollars more than a gasoline vehicle."The state of California demanded tough restrictions on emissions in 1990. Twice since then, the state relaxed regulations{{U}} (36) {{/U}}automakers complained they couldn't meet the requirements.Tim Carmichael of the Clean Air Coalition says, "The automakers have not built a vehicle{{U}} (37) {{/U}}required to do so,{{U}} (38) {{/U}}it's very important{{U}} (39) {{/U}}the state to stay committed to this program requiring automakers to build small amounts in beginning years and then the market will take off".Michael Schwabe believes other drivers would take off in electric cars{{U}} (40) {{/U}}only carmakers would make them available.

填空题If it wasn't one thing, it was another one. For almost four years, the travel world was turned upside down and once-peripatetic business travelers were chained to41 their desks. But as the economy picks up and that the general business climate42 improves for this year, corporate travelers are heading back to airports and hotels43 around the world. What they'll find is a vastly different environment for business44 travel. After years of retrenchment, major airlines are growing up again,45 resuming with service on important business-travel, mutes and rebuilding46 in-flight services. Alternate carriers are stronger than ever and hurriedly adding47 business-class services to appeal to the corporate traveler. New hotels are48 opening in major business centers around the world and hoteliers who49 are tweaking their properties with better spas, better beds, better food and50 crisper, more being focused service. And miraculously, prices are down, too. If a51 chorus of "Happy Days Are Here Again" isn't quite appropriate, at least other52 business travelers can hit the road in coming months confident that is, finally, things are getting a little better all the time.

填空题The company were not able (afford) ______ the high premiums, so they decided (ask) ______ another company for a quote.

填空题Private Employers Drastically Cut Job Creation Private employers drastically cut job creation during May 2010，according to a government report released on Friday． Initially，the report appeared to show positive trends in the job market，with 431，000 jobs being added across the US-the highest figure since March 2000．On the surface the employment figures look great，but that beauty was only skin-deep．Within the private sector，only 41，000 jobs were created． (9) Although the 411，000 people hired by the Census did help to boost the economy and drive down unemployment rates，these jobs will no longer exist after the Census has been completed． (10) The survey also revealed that the number of persons employed part-time for economic reasons declined by 343，000 in May to 8.8 million． (11) And now that private employers have cut job creation so severely，it seems this trend is set to continue for some time． Statistics also reinforced the lasting effects of the recession and the long road to recovery that the US labour market is still slowly travailing． (12) And there are still approximately 15 million people who want to be working but cannot find a job． (13) Construction employers．for example，added 41，000 jobs in March and April after months of decline，but then eliminated 35．000 of these jobs in May．Wall Street viewed the latest figures as extremely disappointing． (14) In fact，industry analysts believe that unemployment will remain high for at least two years and，according to an Associated Press-GFK Poll， only one in five members of the American public considers the economy in good condition． A. Some sectors that were growing are now shirking again. B. On the surface the employment figures look great, but that beauty was skin-deep. C. Therefore 431,000 jobs being added to nothing to improve the nation's economy in the long run. D. However, all of these jobs were in fact created merely for the purpose of the nationwide census that takes place once every 10 years. E. The national unemployment rate, which is calculated using a separate household survey, fell only moderately, to 9.7 percent in May from 9.9 percent in April. F. It is far less than the 218,000 added in April, and the 180,000 jobs private sector employers had anticipated. G. These individuals were working part-time because their hours had been cut back or because they were unable to find a full-time job. H. It is a possible indicator that recovery from the recession has come a standstill.

填空题{{B}}PART TWO{{/B}}{{B}} · Read the following text. · Choose the best sentence from A--H to fill in each of the gaps. · For each gap 9--14, mark one letter A--H. · Do not use any letter more than once.{{/B}} Chinese banks have started offering car loans to help boost the Chinese economy and allow domestic banks to prepare for competition after China's entrance to the World Trade Organization (WTO).Banks nationwide have only issued some 10,000 such loans since the policy came into play in the second half of 1998, Xinmin Evening News said. {{U}} (9) {{/U}}that the short term allowed, five years at maximum, make monthly payments an unacceptably heavy burden, the newspaper said. {{U}} (10) {{/U}}, the average employed person would have to spend every penny they earned for nearly 16 years to pay the 187,000 yuan price of the cheapest sedan from Shanghai Volkswagen.Making matters worse, the country's distribution of wealth limits the helpfulness of car buyer financing. Few consumers are in the income bracket where an auto purchase is only slightly out of reach, said Michael Dunne, the president of Automotive Resource Asia, an industry consultancy.Unlike the "bell curve" seen in the US economy,{{U}} (11) {{/U}}, the Chinese market is "a camel model", he said.Demand is either from the wealthy dim who can afford luxury cars or the masse--{{U}} (12) {{/U}}."There isn't much in-between," he said.According to a recent analysis by the Shanghai Financial News daily, only about 7--8 percent of households in Shanghai could realistically consider financing a car purchase.Xu Zhengye, an official at the Shanghai car-loan center of the Industrial and Commercial Bank of China, said{{U}} (13) {{/U}}."There are between 1,000 and 2,000 yuan in non-loan monthly costs," he said, referring to parking, insurance, road-user taxes, petrol and maintenance."It would be cheaper to take a taxi everyday," he said.Local governments further depress demand by limiting distribution of license plates and charging exorbitant fees for their issue, according to an official at the Shanghai Auto Industry Sales General Co. {{U}} (14) {{/U}}, but must bid at auctions held by the Public Security Bureau to get one for any other model.The latter licenses, issued only occasionally in small batches, regularly go for 100,000 yuan, the official said."Of course no producer wants to see such high license fees," he said, adding that the city government uses them to prevent traffic congestion and control air pollution.A. business was also poor because extraneous monthly car ownership costs deterred applicantsB. consumers in the city can freely obtain licenses for cars built in Shanghai for 20,000 yuanC. car prices are so highD. people who could only afford a car at vastly lower priceE. people are not all rich in ChinaF. even in Shanghai where incomes are the highest in ChinaG. where the majority of potential buyers are in the middle-income rangeH. although banks are willing to lend money

填空题{{B}}PART SIX{{/B}}{{B}} · In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text. · For each numbered line 41--52, find the unnecessary word. Some lines are correct. If a line is correct, write CORRECT.{{/B}} If you are a high school student that thinking about college, (41) ______but consider this: Someone with a bachelor's degree (42) ______who earns nearly $1 million more over his or her lifetime than (43) ______a high school graduate. A Census Bureau survey released onThursday shows a college graduate who can expect to earn $ 2.1 (44) ______million working at full-time between ages 25 and 64, (45) ______which demographers call it a typical work-life period. (46) ______A master's degree holder is projected to earn $ 2.5 million, but (47) ______while someone with a professional degree, such as a doctor orlawyer, who could make even more--$ 4.4 million. (48) ______Though in contrast, a high school graduate can expect to make (49) ______$ 1.2 million during the working years, according to the bureaureport that tracked the influence of education on lifetime earnings. (50) ______Not all students who look at college as an investment, "but I'm sure (51) ______parents do," said Jacqueline King, policy analyst with the AmericanCouncil Education, a higher education advocacy group. "The challenge isto convince those high school students on the margins that it is really (52) ______worth their time to go to college."

填空题THE EFFECTIVE COMMUNICATIONS TRAlNlNG PROGRAMME LECTURE NOTES： Arrangements for participants 1．The training will take place over ______． 2．The programme is organized by ______. 3．The title of today's session is ______． 4．All the lectures will be given in ______． Speaker Dr．Graham 5．Dr. Graham has advised many ______． 6．The name of his consultancy is ______． 7．He is the author of ______． 8．In North America，he is best-known for ______． Preparations for the interviews 9．First，a ______ of the company is necessary． 10．Second，make a list of ______ you can offer the organization． 11．Then，try to ______ the frequently asked questions and get prepared. 12．Last，trust the saying ______．