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单选题In response to our question on overall customer satisfaction, 23% of respondents indicated that they were somewhat or very ______.

单选题INSTANT CREDIT RATING The KR Bank has recently announced that bank clients can now request their personal credit rating and a record of their credit history over the Internet. The KR Bank has provided credit rating services through in-branch meetings since 1989. The new internet service will provide clients with access to their personal banking history. It also provides information regarding loan application procedures. KR Bank CEO, Norman Macintyre states that the bank is using the latest encryption technology to secure clients confidentiality. October 15, 2009 Don Newlove, Manager KR Bank Chicago, Illinois Dear Mr. Newlove, I have been a client at KR Bank now for over ten years, and I have always been pleased with the service that I have received. I have recently heard about a new service that KR is providing that offers credit ratings to customers through the Internet. While this sounds like an intriguing program, I am not very comfortable using computers. Would it be possible to have one of your financial representatives sit down with me at the bank and show me how to properly use the internet credit rating system? Please contact me at 809-789-8866. Sincerely, Jane Ramsey

单选题MEMOTo:AllMarkoEnterprisesStaffFrom:MaximilianJohanssonSubject:WorkerMoraleDate:January29Complaintshavebeenmadeofdiscriminatoryremarksinouroffice.ThisiscompletelyunacceptablebehavioratMarkoEnterprises.Wearelegallyandmorallyboundtotakeactionagainstanyformofdiscrimination,whetheragainstsex,race,religion,orsexualorientation.Eachofourteammembershassignedacontractagainstsuchactions.Therefore,anymembercaughtdoingsowillbefiredonthespot,inaccordancewithourno-tolerancepolicy.Inordertoimproveourworkingenvironment,aone-hourlecturebytheStateAnti-DiscriminationBoardwillbeheldeveryMondayforfourweeksbeginningonMarch3from1:30-2:30p.m.Allstaff,includingmyself,isrequiredtoattend.AtMarkoEnterprises,westriveforexcellenceinbusinessandrelations.Thewaywetreatoneanotherintheworkplaceisdirectlyconnectedtohowwetreatclientsandhowwerepresentthecompany.MarkoEnterprisesintendstotaketheleadinmakingsureallofourhard-workingstafffeelsecure.PleasejoinusinmakingMarkoEnterprisesaleaderinhumanrights.

单选题The purchaser wanted the equipment ______ by Monday morning.

单选题The president has much______in his newly hired accountant, who has significant experience in the field.

单选题

单选题TeamWiseChoosingtherighteventforyourstafftodeveloptheirteam-workingskillsisthestartingpointforasuccessfulcollectiveexperience.Andthat'swhereourownveryspecialteamhereatTeamWisecanbeofassistance.Withovertenyears'experienceofarrangingteameventsforawidevarietyofcorporateandgovernmentclients,TeamWisecanprovideyouwithtailor-madeprogramsandtrainingsolutionstomatchyourexactneedsandrequirements.Whetheryourpriorityisintegratingnewteammembers,motivatingexistingteamsorsimplyrewardingyourstaffbygivingthemachancetoshareanunforgettableexperience-whynotletTeamWiselookafteryournextteamactivity?ContactUS!Pleasecompleteandsubmittherequestformbelow.Or,ifyouprefertodiscussyouractivityorteambuildingeventwithoneofoureventmanagers,pleasecallusat01539730890.PostalAddress:TheManorHouse,Castleford,WestLeighton,N4873R,UnitedKingdom

单选题Questions 62-64 refer to the following conversation.

单选题Because of an ______ dispute between the two parties, the proposed merger will probably not go ahead.

单选题If the teacher had caught them cheating, she would______furious. A. had B. have done C. be D. have been

单选题A result of 800 out of 1,000 in the aptitude test is just ______ the average score achieved by our graduate recruits.(A) below(B) among(C) toward(D) on

单选题We decided to have an addition built onto our house when it became too ______ to have six family members living in just two bedrooms.

单选题The weekly sales meeting will be held on Monday ______ 10 o"clock in the Convention Center.

单选题Who most likely is the speaker addressing?

单选题To: Marketing Department Staff From: Karen Brown, VP Marketing Subject: Advertising Strategy Starting February 9, we will be changing our advertising strategy. Currently, we ______ a strategy of using radio and print media to advertise our products. This strategy did well to build our company, but lately it has served only to maintain our customer base. We feel that our company is now strong enough to ______ with the big players. To do this, we need to take our marketing to the next level. We will be implementing an aggressive new advertising strategy that will expand our share of the market to the level we deserve. We will be adding television commercials to the current mix of advertising. We will still maintain some presence in radio and print media, but it will be reduced. To help us enact this plan effectively, we"ll be bringing in a highly successful advertising firm to consult with us ______ how to do this best.