单选题A.Discountswillbeofferedtoregularcustomersonordersofanysize.B.Establishedcustomerswillonlyqualifyforpricereductionsonlargeorders.C.Customerscancontinuetogetadiscountiftheyplaceordersfrequently.

单选题I am sorry but the parts will not be available until 25 January. The parts can be deliveredA. immediately.B. before 25 January.C. after 25 January.

单选题A．free transfer between terminals is available using Heathrow Express and HeathrowConnect trains．

单选题In 1990, ______ ads played a very important role.

单选题You will receive ￡22,000 for one year's work.

单选题Customer Targeting Finding and keeping loyal and profitable customers is essential. The route to long- term success is to find loyal customers who represent a close strategic fit with the company and are also likely to be profitable. Rather than trying to meet the needs of a larger group of people, managers work to attract and keep the right customers. Loyalty-based strategies yield spectacular results for some companies. MBNA, a credit card company, targets specific affinity groups whose members have above-average earning: sports clubs, universities and associations. The company produced Visas and Mastercards for 4,300 such groups, usually with personal logos. MBNA's strategy is hitting the bull's eye; the average balance held by its cardholders is three times the national average. Technology is creating unprecedented opportunities to build a loyal consumer base by customising products. Levi-Strauss offers its Personal Pair outlets for women who want a perfectly fitting pair of jeans. A computer picks out exactly the right size and sends the woman's specifications to the factory. For an added $10 fee, her made-to-measure jeans arrive a few days later.

单选题The theater has broken attendance records for three years in a ______. A. raw B. toll C. file D. row

单选题Strengthening local government delivery with adequate staffing is a recurrent theme, ______ the establishment of research and policymaking bodies. A. as if B. as is C. as of D. as with

单选题Management applicants at Aspley Supermarkets are ______ .

单选题Please allow up to 30 days from receipt of order for delivery. A. It takes no more than one month for customers to receive their goods. B. It takes one month for the company to receive orders for goods. C. The company does not permit goods to be sent out in less than a month.

单选题Seating is limited and reservations are required.A. One should enquire about reservation of the limited seating.B. Seating is limited to those who have reserved.C. One is likely to have no seat without reservations.

单选题A number of business people still believe that information is power and constantly question how (31) people need to know. As a result, they tell employees (32) as much as they think is essential (33) them to do particular jobs. Furthermore (34) business people have been taught how to communicate effectively and (35) they communicate very badly at all levels. Recent research shows that (36) most serious problems experienced by modern businesses are communication ones. Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees. Newsletters and notices are not (38) It is the attitude and behavior of business managers which (39) all the difference. Unfortunately, at present a lot of employees do not believe all the information they receive from their managers (40) they feel that the managers themselves are out of touch with their staff.

单选题 {{B}}How to approach Reading Test Part Four{{/B}}·In this part of the Reading Test you read a short text and decide if seven sentences are 'Right', 'Wrong' or 'Doesn't Say' (not mentioned in the text).·First read the complete text. Then read the seven sentences and possible answers.·Note any answers which are clear. For' others, write down all possible answers,·Look for overall meaning. De not decide a sentence is 'Right' just because you can see the same words in the text.·Be very careful about the difference between 'Wrong' and 'Doesn't Say'. Choose'Wrong' if the facts in the text are different from the facts in the sentence, Choose 'Doesn't Say' only if there is no definite information in the text.·Go back and check your final answers.·Read the newspaper article below about a hotel.·Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose 'Doesn't Say'.·For each sentence 16-22, mark one letter (A, B or C). {{B}}Congratulations to The Hotel Grand!{{/B}} The Hotel Grand in Helsinki, Fin! and has just been awarded the title Best Finnish Business Hotel of 2001' by the readers of the travel magazine 'Direct Business'. This comes only three months after being voted Helsinki's most popular hotel in a nationwide competition, beating hotels run by national and international chains.GoRing thereWhether you decide to take a bus or taxi from Helsinki's international airport, you will reach The Hotel Grand in no more than half an hour.FacilitiesThe hotel has two stylish bars. an award- winning restaurant and a health centre, with an up-to-date gym now added to the range of facilities.LocationThe hotel is ideally located in the centre of Finland's capital city, only a five- minute walk from the railway station and close to the majority of Helsinki's most popular tourist attractions.AccommodationAll 210 guestrooms have en-suite bathrooms, satellite TV and internet connections. Almost 100 of these rooms have a balcony, offering beautiful views over the city's harbour.With its traditional Finnish charm, convenient location and warm welcome from its new owner Jukka Ehlers, the family-run Hotel Grand has long been a popular choice with business visitors!

单选题·For each question, mark one letter (A, B or C) for the correct answer.·After you have listened once, replay each recording.

单选题Some important documents had been missing.

单选题A GROWING RESTAURANT CHAINSimon Dale, the chairman and founder of the Dalehouse restaurant chain, yesterday announced plans to open a further 20 restaurants and create 600 new jobs in the next four years. The group hopes to open 4 of the new restaurants by the end of this year, creating up to 120 jobs. The programme will result in a chain of over 100 Dalehouse restaurants in towns and cities all over the United Kingdom by the end of the four-year period.The company also has a limited programme of expansion in other countries. There are plans for the company to open its third restaurant abroad towards the middle of next year as planning permission was recently received for a restaurant in the south of Spain. At the moment there is a Dalehouse restaurant in Germany and another in Denmark. Negotiations are already taking place about opening two more restaurants in Germany and three more in Spain.Mr Dale said yesterday: 'Our plans are ambitious and there is no doubt that in some ways they are quite frightening. But we've been in business for twenty years and a lot of our staff have been with us for most of that time and, as a result, have experience of things growing at a fast rate.'The Dalehouse chain currently has 82 restaurants, all in town centre locations. The group is planning now to expand further in residential areas. The company intends to continue its tradition of having most of its restaurants open from midday until midnight seven days a week. It will also continue to open restaurants in buildings which were originally designed for a different purpose.Certain financial journalists wonder whether the company will be able to find enough cash to finance its plans. Mr Dale, however, remains positive. 'It is true,' he says, 'that we will not be able to finance the plans without some support from the banks, and we are in the process of arranging this at the moment. Most of the money, however, will come from the amount we have kept back from 'our profits for future investment in the business. We opened 4 restaurants last year so an expansion programme of 5 this year and 6 next would not be outside the normal rate of growth. We have had hardly any problems financing our expansion in the past and expect this to continue in the future.

单选题What'stheflightnumber?A.CA356B.CA530C.CA536

单选题ThePiccadillyHotelisinA.Manchester.B.TansyTableware.C.Germany.

单选题ADVERTISING FEATURE Save money and keep your staff happy It can be expensive to keep the canteen open to serve drinks to your staff through the day. Our QVM hot drinks machine replaces this service, so that you can close the canteen between mealtimes. You can install the QVM hot drinks machine anywhere in the building. One machine is suitable for a staff of ten to fifteen people. It costs ￡1300 buy, or ￡11.00 per week to rent over 60 months. It is not expensive to operate: for example, the cost of power for one day is 30p, nearly as cheap as the price of one hot drink from the machine. Our company will carry out a weekly service, at a charge of ￡10.00. We can also refill the machine with drinks ingredients for an extra charge of ￡8.00. Some customers prefer to do this themselves, however. There are eight choices of hot drink available from the QVM machine, and our company offers one month's trial free of charge, so that you can estimate how popular the machine will be and see what the actual savings are.