单选题______ is often misdirected towards corporate greed when the focus
should be CEO greed.
A. Hospitality
B. Hospitable
C. Hostility
D. Hostile
单选题DESTINATION FLIGHT NO. DEPARTS ARRIVES Copenhagen BA994 11:10 13:35 Frankfurt SR843 08:10 11:05 Munich LH 077 13:30 17:55 Toronto AC841 12:35 14:50
单选题 {{B}}How to approach Reading Test Part
Four{{/B}} ·In this part of the Reading Test you read a short text
and decide if seven sentences are 'Right', 'Wrong' or 'Doesn't Say' (not
mentioned in the text). ·First read the complete text. Then read
the seven sentences and possible answers. ·Note any answers
which are clear For others, write down all possible answers.
·Look for overall meaning. Do not decide a sentence is 'Right' just
because you can see the same words in the text. ·Be very careful
about the difference between 'Wrong' and 'Doesn't Say'. Choose 'Wrong' if the
facts in the text are different from the facts in the sentence. Choose 'Doesn't
Say' only if there is no definite information in the text. ·Go
back and check your final answers.·Read the newspaper article about new
training courses.·Are sentences 16-22 on the opposite page 'Right' or
'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose
'Doesn't Say'.·For each sentence 16-22, mark one letter (A, B or C).
{{B}}TRAINING OPPORTUNITIES FOR
LOCAL BUSINESSES{{/B}} Aseries of 15 one-day courses is being
planned for small businesses in the Scar brook area during September and
October. The focus will be on practical training in a range of business skills
areas, including presentation skills, marketing on the internet,
negotiating effectively and dealing with difficult clients. The
courses are being run by a recently founded training organisation, Scar brook
Training Company (STC). This organisation is a partnership between Scar brook
Council and the town's Business Development Agency, which has been training Scar
brook businesses for a number of years. A spokesperson for the
company confirmed that STC, which receives government funding, is offering these
courses free of charge. This is an excellent opportunity for
local businesspeople, who would otherwise expect to pay as much as £250 to
attend a one-day business skills course. Although firms are
allowed to register a maximum of two employees per course, participants may
attend as many courses as they wish. Bookings will take place for the two weeks
following an open day at STC on 27 August. STC recommends that
applications for places are submitted as soon as possible to avoid
disappointment. For further information, contact STC on:
0859 211432 or online at: http://www,
stc.co.uk.
单选题When did the company stop producing its own brand cola?
单选题Notices: week beginnng 26 October
Sales meeting 27 october postponed until further notice
Repairs to staff gym throughout October
Thursday 2pmi word ProCessing Training
单选题What do we find out about Alan Robinson from the text? A. His main aim is to make money. B. He has always wanted to work in the fashion industry. C. He isn't afraid of trying new ideas.
单选题Sophiewilllikeit______.
单选题ThepurposeofaresumeisA.togetachanceforaninterview.B.togetajob.C.toconvincetheemployer.
单选题A pod of dolphins ______, rushed to the sea lion's aid. Mission
accomplished, the dolphins dispersed.
A. alerting this
B. alerted by this
C. alerting to this
D. alerted this
单选题
单选题
单选题· Read the advertisement about a company.· Choose the best word to fill
in each gap, from A, B or C.· For each question (29 40), mark one letter (A,
B or C) on your Answer Sheet.
{{B}}
UBS FINANCIAL
SERVICE INC.{{/B}} You used to know Paine Webber. Now, as one of
the world's leading wealth management firms and backed {{U}}(29) {{/U}}
a top-ranking investment bank and a chief global asset manager, your Financial
Advisor has access {{U}}(30) {{/U}} a vast array of resources.
With the expanding resources we {{U}}(31) {{/U}} have to offer,
your Financial Advisor has an even greater ability to deliver strategies and
opportunities to assist you {{U}}(32) {{/U}} pursuing your individual
goal. {{U}}(33) {{/U}} it's planning for retirement or a college
education, or specialized lending products, we can help you get {{U}}(34)
{{/U}} you want to be. While a lot {{U}}(35) {{/U}}
have changed, {{U}}(36) {{/U}} thing hasn't. And that is the committed
relationship {{U}}(37) {{/U}} you and your Financial Advisor. A
relationship built {{U}}(38) {{/U}} listening, understanding your
individuality and finding customized investment solutions {{U}}(39)
{{/U}} to your financial goals, for we know that it is {{U}}(40)
{{/U}} this kind of dialogue that we can help you make the appropriate
financial decisions, with confidence.
单选题OXERA — Consultancy opportunities As a result of our growing business, OXERA (Oxford Economic Research Associates Ltd.) — one of the UK's foremost economic consultancies specialising (29) economic and financial analysis — is recruiting new entrants at consultant level. We are interested in excellent candidates with general microeconomic background (30) have done postgraduate degrees in economics. (31) the moment, we are also particularly looking (32) candidates either with transport demand modeling experience (33) with experience in the communications sector. Our interests cover a wide range (34) business sectors worldwide: competition policy, financial economics, and environmental economics. New staff are quickly (35) in challenging projects for clients or in OXERA's own program of events and publishing. (36) of OXERA's work is at the cutting edge and there can be (37) better places to apply your economic skills. Direct experience of one of our core sectors — energy, water, communications and transport — would be helpful (38) your application, (39) it is not essential. What you (40) have is:
单选题21thcentry is a centry of telecommuting.
单选题Alan's boss at Naismith's
单选题Admission: ADULTS 20p, CHILDREN FREE.A. Children will be free.B. Adults have to pay 20 pence to get in.C. Children don't have to pay adults to get out.
单选题SPORTSMAN TMASTERPakistan-based manufacturer of sports items wishing to do business in Europe is looking for importers.TEL: 85 655 7320Sportsman wants toA. sell its products abroad.B. import products into Pakistan.C. manufacture in Europ
单选题WhichhoteldoesGraham'scolleaguerecommend?
单选题MEMO To: Peter From: Tom The publicity leaflets for the new model will not be book from the printers until Friday 11 July. A.We might have the leaflets before 11 July. B.We won't have the leaflets before 11 July. C.We are sure to have the leaflets before 11 July.
单选题Providing Superior Customer Service
You can use customer service as a powerful way to set yourself apart from your competition.It"s one of the strengths a small business has,and by emphasizing customer service,you can compete with larger companies who may offer more variety,lower prices,and other perks you can"t afford.Here are four maxims to help make sure you leverage your small business status to provide the best customer service possible.
If a customer has a problem.apologize and fix the problem.Make sure to let customers let off their grievances,even if you are tempted to interrupt and over a refund creates ill will.Keep in mind that a complaint about your company is an opportunity to turn the situation around and create a loyal customer.Obviously,some customer requests are too outrageous to comply with.If that"s the case.do your best to offer a moderate,appealing alternative.
Ask your customers to rate your service on a regular basis.This can be done via a short questionnaire included with every product sold or mailed to key clients.Keep the questionnaire short so that it is not a burden for customers to complete.Always let customers know the purpose of the survey is to serve them better.If they fill out thesurvey and have no problems,it is a reminder of what good service you offer.If issues do arise,they can be addressed.
You must be flexible when it comes to your customers and clients.This means doing a project for a client in a pinch,having an early morning meeting even if you like to sleep in,and meeting on Saturday even if you usually reserve your weekends for yourself.
Flexibility can also mean getting information for your client,even though it may not be in your area of expertise.Say,for example,you"re catering a wedding and your client needs information on Irish wedding customs.It"s just as easy to make a call to your local library and fax the information to your client as it is to say‘I don"t know anything about that.’And making that extra effort will ultimately pay off with a very satisfied customer.
Make your customers believe they are important to you by always appearing to go the extra mile.Build a little cushion into a deadline and deliver early.