填空题This is equally true {{U}}of{{/U}} the solid called ice and the gas called steam. {{U}}Chemically{{/U}} there is no difference between the gas, the liquid, and the solid, all of {{U}}which{{/U}} {{U}}is{{/U}} made up of molecules with the formula H2O. A. of B. Chemically C. which D. is

填空题Although sales in 1999 reached a peak, this was the worst period for sales in 1999.

填空题· Look at the notes about how to avoid blunders in doing business overseas.· Some information is missing.· You will hear part of a presentation by the company's overseas area manager.· For each question 16-22, fall in the missing information in the numbered space using one or two words.· You will hear the presentation twice. {{B}}How to Avoid Blunders{{/B}}To avoid blunders, you mustAdapt (16) ______ for other countriesAvoid names of (17) ______Conduct right (18) ______Respect (19) ______Convey (20) ______ of the originalDo (21) ______Be aware of (22) ______

填空题Sky Systems Ltd: Website DirectoryA. Company HistoryB. Company OrganisationC. Annual ReportD. Company GoalsE. Product InformationF. Retail OutletsG. Customer ComplaintsH. Latest News

填空题Questions 41-45 ·Read the note and the leaflet below. ·Complete the invoice. ·Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45. Marta, Can you send Stor Employment on invoice for their lorest advertisement. It was for o half page ad in Recruitment Today. I don't think it was colour. Con you state on the invoice they need to pay within 7 cloys, not the usual 14 days. It needs to go to Mr Gordon. Thanks. Jean Pierre Southern Newspaper Group-titles include the Daily Record Business Network magazine and Recruitment Today Advertising Rates: Black/White Colour Full page ￡250 ￡425 Half page ￡150 ￡255 Quarter page ￡90 ￡155 Deadline for advertisements: Thursdays 5.30 p. m. {{U}}{{B}}INVOICE TO：{{/B}}{{/U}} Company (41)______ 150-162 Browning Street Castleford For the attention of： (42)______ PubIication： (43)______ Size of advertisement： (44)______ Cost： (45)______ Payment Terms： 7 days

填空题Memorandum To: Alan Bilton From: Sue Mullins About the seminar that you're organizing for the new staff next month-will you need any equip-ment set up? I'll do a short introduction to the subject but I only need an OHP. Can you fill in the request form for everything we'll need and send it to Shane Bell in the Technical Department? FOR ALL NEW STAFF PRESENTATION BY SAFETY OFFICER ALAN BILTON Tuesday 19 October 10:00-11:30 a.m. Conference Room B "Health ＆ Safety in the Office" Includes a 20-minute video program on company health and safety policy. Introduction by Sue Mullins, Union Representative Technical Department Equipment Booking Form Please return this form at least two weeks before the event you are organizing. NAME OF ORGANIZER 41. ______ EQUIPMENT NEEDED 42. ______ DATE NEEDED 43. ______ TIME 44. ______ VENUE 45. ______

填空题 Questions 11-15·Look at the charts below. They show the sales of telephones in different department stores from Monday to Wednesday. ·Which chart does each sentence (11-15) describe? ·For each sentence, mark one letter (A-H) on your Answer Sheet. ·Do not use any letter more than once. 　

填空题{{B}}PART SIX{{/B}}{{B}}· Read the job advertisement below.· Choose the correct word to fill each gap from A, B or C on the opposite page.· For each question (29-40), mark one letter (A, B or C) on your Answer Sheet.{{/B}} {{B}}Customer Service Centre Manager Wanted{{/B}} It's no use providing excellent services if the people they're designed for don't know about them, or aren't sure how to{{U}} (29) {{/U}}them. That's why we're opening a Customer Service Centre in July which will provide a model for{{U}} (30) {{/U}}more units of this type. The Centre will be on a busy high street so that everyone can see it. {{U}} (31) {{/U}}the manager, you'll be the driving force behind this new venture. To work{{U}} (32) {{/U}}this exciting new post, you should have at least two years' management experience in customer services. Your ability to think{{U}} (33) {{/U}}and your knowledge of local businesses will{{U}} (34) {{/U}}you to plan and run the operations of the Centre to the highest standards and{{U}} (35) {{/U}}budget. {{U}} (36) {{/U}}your strong leadership skills, you'll ensure a happy and open environment{{U}} (37) {{/U}}all your people can develop, and the service{{U}} (38) {{/U}}is always improving. You will need to communicate well,{{U}} (39) {{/U}}with those working in the Centre and external contacts, and you will be required to{{U}} (40) {{/U}}excellent presentation and negotiation skills.

填空题/r/n /r/n A/r/n Quality Control /r/n B/r/n Despatch/r/n C/r/n Packing Line /r/n D/r/n Research & Development/r/n /r/n /r/n E/r/n Canteen/r/n F/r/n Production Line /r/n G/r/n Washroom/r/n H/r/n Warehouse/r/n /r/n

填空题A.B.C.D.E.G.H.

填空题After decreasing steadily for two years, profits finally levelled off and began a recovery in 2001.

填空题 {{B}}How to approach Listening Test Part Two{{/B}} ·This part of the Listening Test tests your understanding of numbers, names and spelling in a telephone call. ·Before you listen, read the form. Think about the telephone call you will hear ·Note all possible answers as you listen for the first time. Do not make an immediate decision. ·Do not worry if you do not know the answers. You will hear the recording a second time. ·Listen for overall meaning. Do not choose an answer just because you hear the same words in the recording as in the question. ·Decide on your final answer only after you have listened for the second time.·Look at the notes below.·Some information is missing.·You will hear a woman telephoning a recruitment agency to give details of a job vacancy.·For each question 9 - 15, fill in the missing information in the numbered space using a word, numbers or letters.·You will hear the conversation twice. {{B}}Prospecta Recruitment Agency{{/B}} Details of Vacancy Client company name (9) .................. Title of vacancy Warehouse Assistant Length of contract (10) .................. months Starting date (11) .................. March Pay per hour ￡(12) .................. Contact name Mrs (13) .................. Contact telephone number (14) .................. Reference number (15) ..................

填空题There was no change until the end of the period, when computer sales rose sharply.

填空题PARTTHREE·Lookatthechartbelow.Itshowsthedomesticsales,foreignsalesandprofitlevelsofanelectronicsmanufacturingcompanyoveraten-monthperiod.·Whichmonthdoeseachsentence(11-15)ontheoppositepagedescribe?·Foreachsentence,markoneletter(A-H)onyourAnswerSheet.·Donotuseanylettermorethanonce.

填空题 MEMO TO: Shirley Tang From: Sue Hill Here are some notes I have taken concerning a training course which the company wishes to organize. I should be grateful if you could transfer the details to the appropriate form. Advanced Training Course, 27-30 April, to be held at Head Office. Aspects/Problems/Issues of Product Development precise title to be announced later but general subject title OK for now. Already 21 staff have indicated wish to attend, but this number is too large. So the total number must be cut down by 9. Conference Room will be too big, but Board Room should be ideal.TRAINING COURSE Commencement Date: (41) ______ Duration: (42) ______ Location. Building: Head Office Room: (43) ______ Maximum Number of Participants: (44) ______ Subject: (45) ______

填空题{{B}}PARTSEVEN{{/B}}{{B}}·Readthetwomemosbelow.·Completetheformontheoppositepage.·Writeawordorphrase(inCAPITALLETTERS)oranumberonlines41-45onyourAnswerSheet.{{/B}}{{B}}CaradocClothing(Manufacturing)LtdMEMO{{/B}}To:KatyPhipps,PersonnelOfficerFrom:GaryCampbell,DesignManagerDate:19thNovember2003Subject:NewvacancySam,thetechnicalassistantinthechildren'sclothessection,hasdecidedtoleaveonDec1st.I'mnotsorry,ashehadnocomputerskills.Weshouldinsistonthatintheadforareplacement.Weusuallydemandclothesindustryexperience,butitisn'treallynecessary-goodpeoplecanlearnveryquickly-whichmeanswecouldusethelocalpaperinsteadofClothingWeekly.Atthemoment,we'reshortofstaffinSportswear,soIwantthenewpersontostartthere.Thanks.{{B}}CaradocClothing(Manufacturing)LtdMEMO{{/B}}To:JackThompson,PersonnelAdvertisingFrom:KatyPhipps,PersonnelOfficerDate:19thNovember2003Subject:NewvacancyPleasenoteGary'smemo.SamCosgrave'sleavingon1December,sowe'dbetteradvertiseasap,andaimtogetsomeonefrom24November.Rememberthechangestojobtitles-atechnicalassistantisnowcalledadesignassistant.