填空题Planning and Making Calls 1. Opening a call A. Identifying yourself B. Identifying the caller C. Explaining the purpose of the call D. Asking about the purpose of the call 2. Closing a call E. Confirmation F. Closing words G. Saying goodbye H. Thanking 3. Taking and leaving messages I. Excuses J. Messages K. Taking notes L. Repeating M. Reassuring 4. Telephoning practice activities N. Describing people and places O. Making appointments P. Making complaints Q. Making inquiries

填空题Everyone wants to have good eyesight, and in many kinds of work it is very important to have good eyesight. The men who drive buses and (11) their planes must have excellent eyesight. People who make cameras and radios must (12) see very well. too. Many young children spoil their eyesight by reading in badly-lit places. (13) and sleep are important for good eyesight: ff you eat the wrong kinds of food or you de not have (14) , you will not have good eyesight, If your eyesight is not good, however, you should see an optician. An optician is a person who can test your eyesight and make (15) Some girls would rather try to see without glasses than wear glasses. But it is very foolish to spoil your eyes in this way.

填空题This one is smaller and (cheap) ______ than that one.

填空题Why can't Mr. Montoya refund any money to Mr. Trigg ?Because the damage was caused by Mr. Trigger's incorrect ______.

填空题( )社会总产值 ( )国民总收入

填空题Directions:The following is a passage about brain drain. After reading it, you should give brief answers to the 5 questions (No. 56 to No. 60) that follow. The answers (in no more then 3 words) should. be written after the corresponding numbers on the Answer Sheet.A bill now before Congress would give preferential treatment to foreign students with advanced degrees in science and engineering who want to work in the United States. To those of us who are immigrants, the bill seems simply to legitimize a policy surreptitiously implemented by U.S. industry for nearly four decades——namely, stealing brains from the third world. In general, the "21st Century Technology Resources and Commercial Leadership Act", which Sen. John McCain brought to the Senate in late 1999, is designed to keep the U.S. high-tech industry on top by filling the need for skilled technology workers. One provision of the bill states that, among nonimmigrant visa applications, the state should give preference to foreign nationals with secondary degrees in math, science, engineering or technology. Such a provision would provide "temporary skilled personnel "in those fields. During the 1960s and 1970s, politicians in my native country, India, used to brandish the slogan" Stop Brain Drain"——a reference to the fact that the cream of India was leaving for the lucrative shores of England and America. In that post-independence era, when everything foreign was considered tainted by colonialism, we talked of cottage industries and economic imperialism. We threw Coca Cola out and invented "Thumbs Up". But it was also the era of Sputnik (人造地球卫星), of nuclear power and the green revolution. Every year, on Independence Day, our Prime Minister Jawaharlal Nehru spoke of the benefits of science and technology. Our institutes of technology, built with European and American aid, offered students free room and board, even stipends. Indian taxpayers footed the bill in the hope that one day the graduates would help reconstruct the nation.

填空题The cafe, (open) ______ last year, is very popular among the students in this school.

填空题Thenumberof______thatcanbeseenanywhereinAmerica.

填空题 A--general expense B--government debtC--gross domestic product (GDP) D--gross earningsE--national debt F--tax reliefG--gross national income H--tax-free shopI--value added J--free of dutyK--foreign trade zone L--tax payerM--gross return N--individual income taxO--gross social product P--gross output

填空题A company needs staff not only who have the right qualifications and experience, but also who are happy to fit in with the company's way of doing things. Our managers have to accept the idea that everyone working here is a colleague and that spending time actually in the store with colleagues and customers, rather than in their office, is part of the job. For management post, we organize pre-interview group exercises to measure team-working and leadership skills, sometimes along with activities to assess personal qualities. In all our interviews we pay attention to body language. And like all employers, we want to take on staff who are at ease with colleagues and customers so it is important to watch the way candidates behave, as well as listen to what they have to say. Interview Staff needed: both have the right (46) and fit in with (47) of doing things. Expectation from the managers: the employees spend time in the store with (48) . Pre-interview group exercises: designed to measure team-working and (49) of candidate, The interviewers will pay attention to (50) in all their interviews.

填空题A—Business OfficeB—Personnel DepartmentC—Human Resources DepartmentD—General Affairs DepartmentE—General Accounting DepartmentF—Sales DepartmentG—Sales Promotion DepartmentH—International DepartmentI—Export DepartmentJ—Import DepartmentK—Public Relations DepartmentL—Advertising DepartmentM—Planning DepartmentN—Product Development DepartmentO—Research and Development DepartmentP—Secretarial Pool

填空题How much should a subscriber regularly pay yearly?He/She should regularly pay ______.

填空题—Where is the reference book? It was here a moment ago. —Someone must (take) ______ it by mistake.

填空题The meaning of the word "obese" may be ______ in paragraph 1.

填空题The man tried to ______ (center) all power in his hands.

填空题It is______(surprise) that they have finished the project three days ahead of time.

填空题That shy girl is quite ( sense) ______ to other people' s words.

填空题In Britain, an easy way to begin a discussion with a stranger is to talk about the weather. All British people seem to 1 on the weather and most of them can tell you what the weather is like for the next 4 to 5 days. Having information about the British weather is an 2 part of living there, You will sometimes see people 3 . on sunny days because they know that it will rain 4 later in the afternoon for about 45 minutes. Remember: in Britain, there is no such thing as bad weather; there are only the wrong clothes. 5 this by checking the forecasts, and a good website for a 5 day outlook is http://news.bbc.co.uk/weather.

填空题Dear Sirs, We welcome your enquiry of January 11th and thank you for your interest in our embroidered (刺绣) linen (亚麻) products. As you may be well aware, we are a state-operated corporation handling this line of business for many years. So we are in the good position to serve our customers with the most reliable quality of the linen you suggested. We can make products according to the given design and pm- duce the designed goods in large quantities. We are enclosing our illustrated catalogue giving the details you ask for. Also we are sending you a full range of samples and, when you have a chance to examine them, we feel confident that you will agree that the quality of material used and the high Standard of workmanship will appeal to the most selective buyers. We hope the catalogue and samples will reach you in time and lo0k forward to your order. Yours truly, ABC Ltd. Recommendation of products Products of ABC Ltd: 1 . Company kind of ABC Ltd: 2 . Characteristics of products of ABC Ltd: 1. Products can be made on the basis of 3 and in large quantities. 2. The samples will appeal to the most selective buyers because of the 4 and the high 5 .