单选题 Questions 83-85 refer to the following report.

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单选题Kathy ______ to South Korea more than five times. A. have been B. has went C. gone D. has been

单选题Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.

单选题The company relies ______ on the sales forecast to balance its budget. A. heavier B. heaviness C. heavy D. heavily

单选题Mr. Ferris has been a ______ customer, so we will offer him a 20% discount on new arrivals.

单选题The management encourages all staff to place any complaints, suggestions, or questions in the box ______ in the lunch room.

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单选题At the beginning of the fiscal year, interest rates climbed______3.2 percent, up half a point from the previous year. A. by B. in C. to D. on

单选题One of the highlights of the seminar was Mr. Choi's talk on how to deal with______ difficult tasks.

单选题From: Lee WangTo: Walhurst GroupCC: Kim AlbaSubject: FW: Getting FitDear all, This is a message from Kim Alba at Global Fitness. I've forwarded it to everyone in the office. Cheers, Lee Wang From: Kim Alba To: Lee Wang Subject: Getting Fit Dear Mr. Wang, My name is Kim Alba and I am a client consultant at Global Fitness. I have an offer that I would like you, as personal development manager at Walhurst Group, to extend to all employees at your firm. Global Fitness will allow Walhurst Group staff to have a 30% discount on our annual membership fees. Instead of paying $1,200 per year for a subscription, Walhurst Group employees can pay just $840. That's a saving of $360! Members are entitled to full access to all our services and facilities. These include a 4-lane swimming pool, weight and fitness machines, personal trainers, exercise classes, nutritional advice and much more. I have attached a copy of our online brochure so those interested in joining Global Fitness can see the full range of services that we offer. As a special bonus, I will even let Walhurst Group employees try out the facilities for free. Walhurst Group staff members can take out a 1-month trial membership at no charge. You can't beat that for generosity! Thanks, Kim Alba From: Christine Strauss To: Kim Alba Subject: Re: FW: Getting Fit Dear Kim, I was interested in getting in shape for the summer, so I decided to capitalize on the offer you made Walhurst Group employees. I have been going to Global Fitness almost every day for the last month, and I am impressed by the amenities. However, for my own workout needs, I do not think that I will have much use for weight machines and personal trainers. I only want to use your swimming pool and take jazz dance classes. As such, I'm unwilling to pay $840 per year for the few services and facilities I will use. However, I would be happy to pay a smaller amount. Can you make exceptions for people in my situation? Please let me know if this is possible. Regards, Christine Strauss

单选题From: KeiiysimpsonTO: Fishpond TravelSubject: My ExperienceDear Fishpond Travel representative, I'm emailing to congratulate Fishpond Travel on the excellent service that this company provides. My initial contact with the company came after I saw an advertisement in a store front window for flights to Thailand for just $655 per person. My husband and I were about to celebrate our 15th anniversary, and I thought a trip to Thailand would be the perfect way to spend this special occasion. I immediately booked our flights with the help of one of the friendly Fishpond Travel assistants at the Civic branch. However, two days before we were due to leave, my husband became ill, and we had to cancel the trip. I called Fishpond Travel to let them know, expecting that we would still be charged the full price, as this has been my experience with other travel agencies. But the people at Fishpond Travel were much more understanding. We were given the chance to rebook our trip two weeks later for no additional charge. We later went to Thailand and had a fabulous vacation. Thanks once again to the wonderful staff of Fishpond Travel. I will spread the word about your outstanding customer service. All the best, Kelly Simpson

单选题The company is likely to be prosecuted because it has dumped environmentally hazardous materials ______. A. illegal B. illegally C. illegality D. illegalizing

单选题According to a long-term study, print advertising is one of the most effective ______ of advertising due to its wide reach and appeal to the masses. A. technique B. approach C. instrument D. means

单选题MEMORANDUM To: Bob From: Simon Subject: Additional A4 paper Date: January 11, 9:45 a.m. I just got back from the copy room, and because of the extra projects this month, we are running very low on A4 paper. Sarah said she already ordered 500 extra reams, but they haven't arrived yet. Could you call our supplier to see if they received her order, and, if so, could they kindly step up delivery? At the rate we're using paper, I don't think we'll even last another week. As to the billing, let Margaret in the Budget Department know about this. She can list it as "emergency supplies" until we find out whether we'll need a permanent increase. If she has any questions, refer her to me. Thanks!

单选题Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.