单选题Traveling to Mexico is expensive and time-consuming, and in some areas it can even be life-threatening! So why go all the way there to shop when you can find the same great artisan crafts at similar prices right here in Webberville? At South of the Border, our acquisition agents are the best in the business. They scour the entire country to find the most unique woven textiles, the most authentic furniture pieces, and the most stunning art pieces to bring back to customers in the Webberville areal Not only that, but at South of the Border we are committed to stocking products that are made according to the principles of fair trade. In fact, over 50% of our inventory is certified by the Commission on Fair Trade Goods, the only international body authorized to disburse such distinctionsl So when you shop at South of the Border, you know you're not only going to get authentic, high-quality merchandise, but you'll also be helping support hard-working artisans from all over Mexico!

单选题The company now regrets not plowing more of last year's ______ into research and development.

单选题Questions 144-146 refer to the following memorandum. To: All employees From: Loren Martin, Director of Sales RE: A retirement party As of July 15th, John will be leaving our company to take the position of Vice President at Apheos Industries. In (144) of his more than 20 years of dedicated service to our company, the company will hold a formal party for John on Friday, July 7th from 1:00 to 2:00. I (145) all of you to come and join the party. If you have (146) for the event, please contact Ms. Lee in Planning. Thank you, Loren

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单选题A couple of trucks and three cranes are scheduled to arrive at the construction site no later than the______week.

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单选题To: Customer Service TeamFrom: Eileen Nix, Customer Service ManagerSubject: New protocols Following the launch last month of our atest round of software updates, which affected our entire suite of office productivity programs, we have seen a steep increase in customer complaints. Mostly, the public is having a difficult time understanding the changes we made to functionality, security, and the general appearance of the programs. In monitoring random instances of communication between customers and this department. I've encountered several recurring problems that need to be addressed. The first thing you should always do when you receive a complaint over the phone or by email is to reassure the customer that the changes were made to facilitate their use of the programs. This helps put them at ease and leads to an overwhelming success rate in such interactions. Secondly, you must never leave the customer with the impression that the company is taking the blame in any way. This simply encourages them to take more drastic actions, such as demanding a refund or avoiding our products in the future. The points above represent general guidelines that all customer service personnel should bear in mind. Additionally, I will be meeting with select individuals to discuss specific strategies that I feel have been racking in their handling of the recent influx of complaints.

单选题Several of the job candidates have ______ qualifications, including degrees from Ivy League colleges and overseas experience.(A) impresses(B) impressed(C) impressive(D) impression

单选题In addition to improvements to the company cafeteria, the company sports facility will ______ be upgraded.

单选题What does the speaker ask the listeners to do?

单选题Should you need detailed information regarding the proposal, please contact us at your earliest ______.

单选题Item #60982 Tui HomewareWall Unit The Tui Homeware Wall Unit is an essential item for any modern living room. Made from hardwood and available in black, white, or a natural wooden finish, this unit is extremely stylish and attractive. It features a large central cavity, perfect for a widescreen wall television or large artwork. Underneath this, there are smaller spaces for storing a set-top box, DVD player, stereo player, and gaming system. Along both sides of the unit there are 5 adjustable shelves that provide ample storage for books, DVDs, and CDs. The whole unit is 65" × 50" × 7". Unit Price: $465 Shipping: $45 Total: $510

单选题Chilean-owned firm Uriale Consulting is known for providing outstanding legal services to______large corporations and medium-sized enterprises.

单选题Delkar Trading ultimately chose ______ back to their Legacy software system over maintaining the current one at such high expense. A. conversion B. convert C. convertible D. convertibly

单选题RETIREMENTS PATRICIA JOHNSON of the publications office is retiring from CANCO after 25 years of service. Come and join us in wishing her a happy retirement at a gathering in her honor on June 29 in room J-410 at 5 P.M. A &6 donation covers the cost of your refreshments and a gift. Please bring your donation to Anna Hortensen in room P-22 by June 20. For more information, call Anna extension 7013.

单选题Please check the condition of the products very ______ when they arrive at the loading dock.

单选题From: Wendy ThackerayTo: Customer Service Department, One Star TelecomSubject: My May phone statementCustomer Service: I signed up for a cell phone plan with One Star this past March. According to the contract I signed, I was to be charged a base fee of $59 per month for unlimited Internet use and up to 600 minutes of call time. Anything over 600 minutes would be billed at a rate of 20 cents per minute. I chose this plan because I knew I would never surpass the regular minutes. However, in my May phone statement, it clearly shows that I only logged 479 minutes of call time during the month. Yet, the total in the "amount owed" column, before taxes, is listed as $69. Can you explain this discrepancy? I have heard horror stories from friends who receive service from other phone companies about sudden and unannounced rate hikes. I chose One Star specifically because I was led to believe this would never happen. I hope I wasn't mistaken in that assumption. - Wendy Thackeray From: John Ming, Customer Service Representative To: Wendy Thackeray Subject: Re: My May phone statement Dear Ms. Thackeray, Let me begin by thanking you for bringing this issue to our attention. As you may have guessed, there was an error in the processing of your bill for the month of May. One Star is deeply sorry for the inconvenience, and I assure you that the overcharged amount will be credited to your account as of the June billing cycle. You are correct in believing that One Star will never increase your monthly rate without your knowledge—this was simply the result of a computer glitch. Please allow us to make this up to you and restore your faith in our company. To demonstrate our sincerity, we will immediately raise your monthly call time limit to 700 minutes and throw in unlimited texting. All other details of your plan will remain the same, including the low monthly cost of $59. Also, I recommend that you visit our website and click on the "Customer Survey" button at the top right corner. This will give you a means to provide more details about your experience and help us better serve you and our other customers in the future. Thank you for your understanding and for choosing One Star Telecom. John Ming, Customer Service Representative