问答题Completethesesentences.Thenwritethemissingwordsinthewordgridandfindthehiddenword.1.I'mafraidwehaveto______ourorder.2.We______forthedelay.3.Whenweunpackedthemachine,wenoticedsome______tothecasing.4.Wewill______anyfaultygoodsfreeofcharge.5.There'sa______onorders-itwilltakeatleastanothertendaystodispatchthegoods.6.Thefaxhasbrokendown.Wemust______it.7.Thereseemstobea______intheinvoice.8Wewill______yourmoneyifthegoodsarenotsatisfactory.Nowcompletethissentencewiththehiddenword:Youshould______ifyouhaveproblem!

问答题22nd September 2000 Mrs Sampson Pacific Trading Company Dear Mrs Sampson Thank you for your telephone call today. I can reserve one of our private function rooms for you on 15th November. Please confirm this reservation in writing within seven days. I also need to know the size of your group. Our largest room is for fifty people. Yours sincerely David Bush Manager ·Write a reply to Mr. Bush: ·confirming the booking; ·saying how many people will be in the group; ·asking for a copy of the menus; ·telling him you will provide your own music. ·Write 60—80 words. ·You can write here, but you must copy what you have written onto your Answer Sheet. Dear Mr. Bush,

问答题Discussion—about 5 minutes In this part of the test the examiner reads out a scenario and gives you some prompt material in the form of pictures or words. You have 30 seconds to look at the prompt card, an example of which is below, and then about 2 minutes to discuss the scenario with your partner. After that the examiner will ask you more questions related to the topic. For two or three candidates {{B}} Scenario{{/B}} I'm going to describe a situation. A firm will be going to have a recruitment day and is going to invite students to see the firm. Talk together for about 2 minutes about the things the company could organise and decide together which 3 things would be the most useful. Here are some ideas to help you. {{B}} Prompt material{{/B}} · presentations · displays of products · welcome speech · free transport · refreshments · a guided trip · promotional video · free samples

问答题● Read the job advertisement below. ◆EXPORT MANAGER WANTED◆ To fill new position and control the export side of our business. Write for an application form to Mr. Smith (assistant Manager).● Write a short letter to Mr. Smith: ● showing interest in the position; ● asking for an application form; ● talking about your personal ability. ● asking about the salary and working condition.● Write 60--80 words on your Answer sheet.● Do not include postal address.

问答题In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the two below and then talk for about one minute. You have one minute to prepare your ideas. A. WHAT IS IMPORTANT WHEN... ? CHOOSING A DELIVERY COMPANY. ·SPEED OF SERVICE ·COST ·PERSONAL RECOMMENDATION B. WHAT IS IMPORTANT WHEN... ? EMPLOYING A SECRETARY. ·EXPERIENCE ·SKILLS ·PATIENCE

问答题Lookatthismap.Thenwritethenamesofthenumberedcountriesinthewordgridandfindthehiddenword.Nowcompletethissentencewiththehiddenword.Fujitsuisa______withofficesallovertheworld.

问答题Match the items to the departments that deal with them. 1. customers'orders a Personnel 2. invoices b After-sales 3. problems with goods c Sales 4. job advertisements d Accounts Now listen to these prompts and ask to be put through to the correct department like this: VOICE 1: You're calling about an order. (beep) YOU: Could you put me through to the Sales department? VOICE 2: Could you put me through to the Sales department? (repeat)

问答题'Mini presentation' —about 5 minutes In this part of the test you are asked to give a short talk o a business topic. You have to choose one of the topics from the two below and then talk for about one minute, You have one minute to prepare your ideas. {{B}}A WHAT IS IMPORTANT WHEN...?{{/B}} DECIDING TO ATTEND A CONFERENCE · TOPICS · COST · VENUE {{B}}B WHAT IS IMPORTANT WHEN...?{{/B}} JOINIG A TRAINING COURSE · COURSE MATERIALS · NUMBER OF PARTICIPANTS IN GROUP · COST

问答题ScenarioI'mgoingtodescribeasituation.Acompanyissendingoneofitsstaffonhisfirstbusinesstriptoanothercountry.Talktogetherforabouttwominutesaboutthedifferentthingsheneedstotakeanddecidewhichthreethingswouldbemostuseful.Herearesomeideastohelpyou.Promptmaterial

问答题Complete the sentences with the correct comparative or superlative form of the adjective in (brackets). 1. A typewriter is ______ (cheap) than a computer. 2. IBM is the ______ (big) computer company in America. 3. A notebook computer is ______ (expensive) than a desktop one. 4. I think a desktop computer is ______ (good) than a notebook one. 5. In my opinion, a telephone is the ______ (important) piece of office equipment. 6. The ______ (fast) way to contact a client is by phone.

问答题{{B}}MEMO{{/B}} To：Sara Lyons From： Date：14 March 2008 Subject：Trip to Geneva

问答题YouareMsBly'sassistant.Lookatthis'Todo'listforhertriptoChicago.ThenwriteashortmemotoMsBlytellingherwhatyouhaveandhaven'tdone.

问答题SAMPLE QUESTIONS ·What's your name? How do you spell your first name/surname? ·Where do you live? Do you like living there? Why? / Why not? ·What do you do? Do you like being a ...?Why?/Why not? ·What do you like doing in your free time?

问答题A WHAT IS IMPORTANT WHEN? UNDERSTANDING A COMPANY CULTURE ·DEFINITION ·CHANGE OF COMPANY CULTURE ·IMPORTANCE TO A COMPANY B WHAT IS IMPORTANT WHEN? ORGANIZING AN OUTDOOR PROMOTION ·TIME ·VENUE ·FACILITIES

问答题Listentothisphonecallandfillinthemessagepad.

问答题· You are going to be out of the office.· Write an E-mail to customers: √ Reminding them that you are out of the office √ Saying when you will be back in the office √ Suggesting who should be contacted for urgent questions.· Write 30-40 words.· Write on your Answer Sheet.

问答题· Read the advertisement in the latest issue of Mc GRAW-HILL MAGAZINES. MχFραωHιλλ "I don't know who you are, I don't know your company, I don't know your company's product, I don't know what your company stands for, I don't know your company's customers, I don't know your company's record, I don't know your company's reputation, Now — what was it you wanted to sell me?" Moral: Sales starts before your salesman calls — with business publication advertising. Me GRAW-HILL MAGAZINES BUSINESS, PROFESSIONAL, TECHNICAL Email: mcgrawhill@sbcglobal.net· Write an e-mail to Mc GRAW-HILL MAGAZINES. · telling them your source of information and intention of writing · introducing your line of business · asking for details of making an advertisement · expressing thanks for their prompt reply.· Write 60-80 words.· Write on your Answer Sheet.