问答题大家一致认为五年内将医疗失误减少一半的目标尚未实现。要改善医疗服务的安全性，医院应该重视护士人手是否充足，护士队伍是否接受过良好的教育。(consensus, put a premium on, halve)

问答题这些工作使他培养了自己的才能，与他人建立起深厚、持久的关系。另外，久而久之他的事业发展了，形成一连串的令人满意的经验，提升了他个人的成就感和幸福感，并使他意识到自己的潜能。(continuum，add to that)

问答题总理重申了国家将坚持科学发展、改革开放以及和平发展的道路。他还承诺将房价维持在一个合理稳定的水平。(adherence，pledge)

问答题在英格兰队昨天以微弱比分战胜乌克兰之后，英格兰球迷发起了去乌克兰的最后一刻的抢票潮，但是旅行和后勤上的困难意味着球迷人数比平时要少。乌克兰在国际旅游方面一直屈居俄罗斯之后，但2012年欧洲杯可能会使排序发生变化。(play second fiddle to, scramble for)

问答题苏珊看上去非常失落，如今的处境让她感到自己非常渺小。虽然面对同样的感受时，芭芭拉能够假装若无其事，苏珊显然无法熟练地隐藏她的情绪。(be adept at, be dwarfed by)

问答题Task 1 Mini-presentation What are some necessary steps for preparing a business trip overseas? —Flight inquiries —Accommodation inquiries —Booking inquiries —Preparing passports and documents Task 2 Role-Play and Discussion You are responsible for organizing a business trip for four Americans you will accompany to several cities in China. Discuss your plans with a travel agent.

问答题{{B}}Minutes{{/B}}Minutesserveasawrittenrecordofameeting,whichiscirculatedtoallpeoplewhowere(orshouldhavebeen)atthemeeting.Inthecaseofpeoplewhowereabsentfromthemeeting,theminutestellthemwhatwasdecidedintheirabsence.Minutesarenotjustarepetitionofwhatwassaidinameeting.Minutesmustreflectthesignificanceofdifferentspeaker'scontributionsinthemeeting.Therefore,theminute-takermustunderstandnotonlywhatthespeakersaid,butalsowhattheymeant.Ⅰ.Componentsofminutes1.Thenameoftheorganization2.Theplace,date,andtimeofthemeeting3.Thenameofthepersonpresiding4.Arecordofattendance(forsmallmeetings,alistofthosepresentorabsent;forlargemeetings,thenumberofmembersinattendance)5.Anaccountofallreports,motions,orresolutionsmade(includingallnecessarydetailsandtheresultsofvotestaken)6.Sometimesthedate,timeandplaceofthenextmeeting7.ThetimeofadjournmentⅡ.Stepsforminutestakingandwriting1.听2.做好笔记3.撰写会议记录听懂会上的发言是做好会议记录的必要条件。因此，开会时要选一个最佳的位置，听清每个人的发言——会上你不可能要求他们重复，所以你只须一次机会。平时要多练习在嘈杂的环境中听正常语速的英语(例如收听电台广播)，这样有助于应付会议。做笔记是会议记录的第二步。懂速记有助于做好仁义笔记，然而笔记却又不同于速记。速记的目的是尽可能把发言全部记下来，而笔记则是要抓住发言的中心思想。因此，速成记并非是做会议记录的理想方法，最好是自己摸索出一套方法。使用缩写和句子缩写以及符号，是三种常见的做笔记的方法。(1)Commonsymbolsforminutestakingi.e.thatis(即)e.g.forexample(例如)approx.approximately(大约)b/wbetween(在……之间)1st,2nd,3rd,etc.first,second,third,etc.(第一、第二、第三、等等)i/eimport-export(进出口)o/doverdue(过期)sig.significant(有意义的)Q1,Q2,Q3,Q4first,second,third,fourthquarteroftheyear(第一、二、三、四季度)b4before(在……之前)btbut(但是)(2)使用缩写词尾元音缩写例:popn=populationrelatns=relationsfeasiblty=feasibility句子缩写省略那不增加句子的实质性内容、只起建立句子的语法构架的虚词，如be动词，作助动词用的have,has,had,冠词a,an,the。(3)使用符号使用符号也是笔记中常用的方法，用于不同内容之间的关系。例如，等号(=)表示equals,is,意思是“即，是”；不等号(≠)表示notequalto,意思是"不是、不等于";向右的箭头(→)表示leadsto,resultsin,意思是“导致某一结果”；向左的箭头(←)表示theresultof,dueto，意思是“由于，因为”；向下的箭头()"表示drops，reduces，意思是“下降，减少”。最后一个步骤是要把笔记整理成一篇文理通顺的会议记录，反映出会议的精神。在会议记录中要使用间接引证，这时需要运用一引述动词。所有引述动词要体现说话人的特色，不能所有的句子都用一个“说”字，也就是英语单词“said”s-a-i-d。下面我们列一常见的引述动词。例如：用于报告情况的引述动词有announced宣布，broughtup提出，claimed声称，主张，explained解释，pointedout指出，reported汇报，stated陈述等。用于提出建议的引述动词有：offered,proposed,putforward,suggested等。Ⅲ.Tipsfortheminutestaker1.如果来不及做笔记，可以使用录音机记录会议情况2.会议结束后尽快动手写会议记录，否则会记不清笔记内容3.使用缩略写和缩写句子，但要确保会议结束后也能看得懂4.不仅要记录发言人的讲话内容，还要记录下发言人的言下之意，必要时可在会后向发言人核实Ⅳ.Minutessamples(会议记录范例){{B}}OsmanIndustriesMinutesofaMeetingbetweenRepresentativesofOsmanIndustriesandKuenWahMaintenance26April200-{{/B}}Present:JamesClark,HarryFung,PeterKooThismeetingwasheldtolookintotherecentfireinvolvingcoolingtower14ontheroofoftheShaftesburyBuildinginTsimshatsui,andtomakearrangementswithKuenWahMaintenanceregardingremedialwork.Recommendationswerealsosoughttohelpavoidsuchincidentshappeningagain.MrFungdescribedthebackgroundtotheincident,andproducedphotographstoshowthesceneoftheincidentattheShaftesburyBuilding.Discussionthentookplaceaboutpossiblecausesoftheincident,anditwasgenerallyagreedthatthemostprobablecausewasvandalism.MrClarksuggestedthattoughersecuritymeasuresshouldbeintroducedtocombatvandalism,andrecommendedthatclosedcircuittelevisionmighthelp.Then,discussionturnedtotheremedialwork.MrKooagreedtocarryoutthisworkthefollowingWednesday(1May).Healsosuggestedthatflameretardantpaintcouldbeappliedtoreducetheriskofanothersuchincident,andofferedtoundertakethisworkifrequired.MrClarkrepliedthatthematterwouldbeconsidered.ThepossibilityofintroducingADSfabricatedcoolingtowersinthelongtermwasdiscussed,anditwasagreedthatarecommendationtothiseffectshouldbemadetoSeniorManagement.MrClarkconcludedthemeetingwithasummaryofthedecisionreached.

问答题末日论者认定红色代码蠕虫是一种新型的战争，相当于电子战中的珍珠港事件。但两个月后两架遭劫持的飞机在北美撞毁的事件改变了一切，也粉碎了对电子战争的预言理论。美国病毒与安全专家Nick Fitzgerald说：与网络有关的一切作为下一个大威胁演变成了“柏林墙倒塌后的后冷战时期散播恐惧的替罪羊。”(whipping boy, embody)

问答题{{B}}Fax{{/B}}Inbusinesswriting,therearetwotypesofcorrespondence:internalcorrespondence(themessagesyouwritetocolleagues)andexternalcorrespondence(themessagesyouwritetocustomers).Bothmayinvolvethewritingoffax.Thewayyouorganizethecontentofmoste-mails,faxes,lettersandmemosissimilar.However,theformatorlayoutofthesedocumentsisdifferent.Afaxmayincludeonefaxcoverpart(sometimesaseparatesheet)andthebodypart(sometimesanothersheet).Thefaxcoverparttellsaboutthenames,addresses,telephonenumbers,faxnumbersofbothpartiesandthesubjectofthefaxfileaswellasthedateofsendingthefaxfile.Thebodypartcontainsthefileinformation,asisshownbelow:FROM:NameofourcompanyAddress:theaddressofourcompanyTelephonenumber:ourtelephonenumberFaxnumber:ourfaxnumberDate:thedateofsendingthefaxTO:YourcompanyAddress:theaddressofyourcompanyTelephonenumber:yourtelephonenumberFaxnumber:yourfaxnumberContentXXSir/Madame:Howareyou?(greetingsandwishes)theintentionoftheletter...ComplementarycloseSignatureHowever,manycompanieshavetheirownfaxformat,mostlyusingstationerieswiththeletterhead.ThefollowingfaxformatofHBSCcanillustratethepoint.Otherwise,theletterheadshouldbeputonthepage.{{B}}Notes{{/B}}Faxno:faxnumberFileref:thereferentialnumberofthefileSubject:thesubjectoftheletterRef(ontheotherpage):thereferentialnumberofourcompany{{B}}Samplefaxfiles{{/B}}1--Externalcorrespondence:afaxfiletoseekestablishingbusinessrelationshipHerbertImportoursharesaretobeissuednextmonth.OurcompanyisbegrantedaWorldBankcreditsoon.Shouldyoubeinterestedincooperationorinbuyingourshares,pleasedonothesitatetocontactus.Welookforwardtohearingfromyou.YoursSincerely,SimonDavisManagingDirector

问答题You are going to be out of the office. Write an email to a customer: Reminding him that you are out of the office Saying when you will be back in the office Suggesting who should be contracted for urgent questions Write 30-40 words

问答题他指出仅仅三个小时的断电就致使农民因农作物枯萎遭受惨重损失，家庭用户在长时间的黑暗中感觉心烦意乱。(wither away, incur)

问答题You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned. Write a memo to all staff: saying which equipment will be delayed explaining when it will arrive apologising for the delay Write about 30-40 words on your Answer Sheet.

问答题You are the manager of a small export company. Peter Watson, an important client, is visiting your company for three days from 22 October. Write a note of 30-40 words to your secretary: Asking her to book a hotel room Saying where the hotel should be Giving her the dates Write about 30-40 words.

问答题这些发展对普及当地的自治并非好兆头。那些省级官员正抢着敛财，忽略了本省遭受的经济和环境破坏。例如，矿工正让被汞污染的水渗入城市的汇水区。(bode ill for, seep into)

问答题有时出于善意的劝说变成了恶毒的语言，损害了我们和他人的关系，而我们自己在这种挑衅式沟通后却没意识到恶果。(inflict，in the wake of)

问答题在Rhys Morgan十五岁时，他被诊断患有克罗恩氏病(Crohn's Disease)。他注册加入了一个帮助论坛，发现那里正兜售一种“奇迹”疗法。他做了一些研究，发现那种“神奇的矿物溶液”原来竟是漂白剂溶液。后来他成了怀疑论者，继续反对未经验证的、危险的各色“神奇疗法”。(peddle，skeptic)

问答题寿命的延长和慢性病的盛行对医疗体制提出了更高的要求。政策制定者在与公众就改革步骤和成本等问题交流时必须坦诚相待。(place great demands on，candid)

问答题Read this letter from a salesperson enquiring about the transport and accommodation arrangements for a conference you have organized. I am writing to confirm your attendance at this year"s sales conference from 12 th to 15 th August. I will be arriving on 12 th and would like to stay until the 16 th so that I can do some sightseeing. Could you possibly book me an extra night in the same hotel? I would also be very grateful if you could recommend some places for me to visit in my free time. I look forward to hearing from you. Write a letter of reply: Agreeing to make the hotel booking Explaining that she will have to pay for the extra night Asking her for her flight details Suggesting places for her to visit Write 60-80 words.

问答题Schmidt先生被指夸大了移动市场的竞争态势，因为谷歌控制了约97%的移动搜索业务。毋庸置疑，谷歌是全球网络搜索服务中占主导地位的供应商。(It goes without saying，play up)

问答题·Read this part of a fax from Sally Saunders, a hotel conference manager. To: Fax No: From: Sally Saunders Date: 1 March 2009 Pages (incl. cover): 3 Thank you very much for your letter, enquiring about availability of conference facilities at this hotel for 1-4 September. I note your request for a special menu for the conference dinner on your final evening. You will find suggestions enclosed. Unfortunately, during the week you have chosen for your conference, there is a trade fair. Therefore, we have very few single rooms available. I could offer you twin-bedded rooms, or perhaps you would consider moving your conference to the following week? I look forward to receiving your booking and choice of dishes for the conference dinner. ·Write a fax to Mrs Saunders: ·thanking her for her fax; ·confirming your original dates for the conference; ·booking 20 twin-bedded rooms; ·telling her which dishes from the menu you require for the conference dinner. ·Write 60—80 words on your Answer Sheet. ·Do not include postal addresses.