单选题Questions 1-8 · For questions 1-8, you will hear eight short recordings, · For each question, mark one letter (A, B or C) for the correct answer, · After you have listened once, replay each recording.

单选题Questions 23-28 · Read the article below about a successful business partnership. · For each question (23-28) on the opposite page, choose the correct answer. · Mark one letter (A, B or C) on your Answer Sheet. PARTNERS IN SUCCESS Phil Brook and Sean Williams are friends who set up a company in 1997 providing finance to companies making IT purchases. Their firm, Syscap, now turns over ￡120m a year. 'I'm an extrovert, so selling fits my character,' explains Phil Brook. 'I started selling photocopiers, and it didn't take me long to achieve the agreed sales targets. Then, in 1994, I realised the IT industry was about to explode, and I decided to try and sell IT. I met a guy who was setting up as a computer re-seller, and I worked for him for three years, expanding his company to a turnover of ￡3-￡4m. We were among only a few people selling computer systems on lease, so we were attractive to reps offering finance. There was this guy from CTL Bank called Sean Williams who rang us dozens of times, trying to sell me IT finance. I was already getting finance from somebody else, but he kept on calling. That impressed me- I thought, if he's any good, maybe I'll recruit him.' Sean Williams adds, 'When we finally met, we went out to lunch and became firm friends. I thought Phil was fun, and we had similar interests. The next day, we did a deal together, and I provided him with all the finance he needed. Then he realised, and I soon agreed, that there was a big opportunity to do independently what I was already doing for the bank. So he left his job and established Syscap. It took me a while to decide to join him, because I was among the top salespeople nationally at my bank, and my future was planned. But I knew when I did that it was the right decision. I knew we had the same ideas about work. When you work hard, you get there, whether you're good or not. It's like golf. The more you practise, the luckier you get. With us, the more times we picked up the phone, the more deals we made. The business soon took off enormously. I've always had big ambitions, but I didn't expect it to become as big as this.' Phil thinks that the next few years look promising. 'The competition in this trade is weak,' he says, 'so I believe we can turn this into a ￡1bn company. People in our industry find it amazing that Sean and I still get on so well after all this time. But I'm glad we do. It's our partnership that makes the job fun.'

单选题Staffwhowishtoattendthedinner

单选题A success story Tony Pearson was appointed to the board of Greens, the sportswear company, as Chief Executive nine months ago. He has 1 almost 27 years in clothes retailing, previously 2 a senior position with Munroes, a company with as 3 as 300 retail outlets across the UK. Pearson is responsible for the company"s latest five-year plan. His general strategy has been to increase profits by expanding Greens" product 4 and so far the policy has worked. Stores 5 report a sales growth 6 about 20% this year. A 7 35 stores were redesigned in the current year 8 a cost of ￡23 million. In addition, ten new stores are expected to open 9 year for the next three or four years. Two of 10 new stores will be outside the UK. Mr Pearson says the company 11 intends to increase the 12 of distribution centres, and improve customer services. Overall, Tony Pearson"s business strategy seems to be proving very successful.

单选题UnitManagersshouldinformPersonnelwhichstaff

单选题Notice to retailers Owing to production delays and unexpected demand, we regret that product No. AS/524B is out of stock. A.This product is currently unavailable. B.Manufacture of this product is discontinued. C.The suppliers have temporarily withdrawn this product.

单选题Goods will be despatched to you on receipt of payment in full. A.You must pay the whole amount before goods are sent. B.You needn't pay in full until your goods arrive. C.Your goods will be sent when you have paid a deposit.

单选题Questions 23-30 · You will hear an interview between a radio presenter and a businessman, Tim Black, about British people relocating and going to work outside the UK. · For each question (23-30), mark one letter (A, B or C) for the correct answer. · After you have listened once, replay the recording.

单选题Questions 23-28 · Read the article below about the qualities of a good boss. · For each question (23-28) on the opposite page, choose the correct answer. · Mark one letter (A, B or C) on your Answer Sheet. What makes a good boss better? Different businesses require different management skills. But some of these skills are common to all good managers. Everyone's opinion of what makes a good boss differs. Each work environment places different demands on managers, and a good boss in one workplace might not be as effective elsewhere. In large companies, where delegation and organisation are important, the role of the boss or chief executive is to encourage and generally get the best out of his or her managers. In a small business, however, the boss's job is to ensure, without the help of any middle management, that staff at all levels meet targets. This requires a different set of skills. 'Being a good manager is important in any organisation, but it's particularly so in small businesses,' says David Harvey, Director of management-research company Optima. 'This is because in a small company, the Director shapes the company culture and the overall atmosphere in the workplace. Without effective leadership, the company will fail, regardless of the strengths or weaknesses of the competition.' The most successful small businesses are those where the boss can get the employees to take an active role in the development of the organisation. It isn't just about paying staff more. A sense of purpose is also important. This doesn't have to take the form of ambitious mission statements, which are so popular with some management schools. Instead, it's about communicating a set of business priorities that everyone in the organisation feels is important and that they want to achieve. If you take a holiday company, this sense of purpose can be about focusing on first-class customer service, so that all holidaymakers feel well looked-after on arrival in a resort. A good boss cares about the development of staff and recognises that the company will also gain if staff are encouraged to achieve their potential and succeed in their careers. People development depends on appropriate training and providing the right environment in which people can learn, either formally or on the job. It is possible to acquire leadership skills. While some people have an instinctive understanding of what makes a good manager, others can learn as they go along.

单选题We may use your contact details to send to companies whose services may be of interest to you, Ａ．You are advised to contact a different company for the required information. Ｂ．Your services could be of interest to a range of companies. Ｃ．Some other companies might be given information about you.

单选题CORPORATE TRAVEL EXHIBITION This year"s Corporate Travel exhibition will take place on 13 and 14 October. The exhibition is twice the size it was last year 1 the organisers have been successful in attracting many more 2 airlines, hotels and car rental companies than in the past. 3 150 companies will have stands 4 the exhibition. During the two days of the exhibition, 5 will be a programme of seminars 6 a wide range of subjects related to business travel. Each of 7 will provide professional advice on ways in 8 firms can obtain a high level 9 service at the most competitive prices. Participants will have the opportunity to learn 10 to achieve savings of up to 40% on 11 annual travel budgets. The exhibition will be open 10.00-17.00 on 12 days.

单选题MEMO To: Wei Yu From: Human Resources Date: 18 November Subject: Training We can't say whether your training application will be accepted until we can confirm that funds are available. A.Wei Yu should re-apply for his training course at a later date. B.There may not be enough money to pay for Wei Yu's course. C.Human Resources cannot confirm which training course Wei Yu should take.

单选题Ａ．Staffareallowedsixweeksholidayayear.Ｂ．Staffmustbookholidaysbeforetheendoftheyear.Ｃ．Staffmusthavetheirholidayrequestsapproved.

单选题Whichchartshowsthesalesofsportsclothingthismonth?

单选题TheProductionManagermustfindout