填空题September 2008, Week 38, 16 Monday 9:30 meeting with (9) (10) with Jim Wang 17 Tuesday Visit (11) (all day) 18 Wednesday 2:15 p. m. (12) with accountant.

填空题A price represents the value of a goods or service for both the seller and the buyer. Price planning is systematic decision-making by an organization regarding all aspects of pricing.The value of a goods or service can involve both tangible and intangible marketing factors. An example of a tangible marketing factor is the cost savings (8) . An example of an intangible marketing factor is a consumer's pride in the ownership of a Lamborghini rather than another brand of automobile. For an example to take place, both the buyer and seller must feel that the price of a goods or service provides an equitable value. To the buyer, the payment of a price reduces purchasing power (9) . To the seller, receipt of a price is a source of revenue and an important determinant of sale and profit levels.Many words are substitutes for the term price: admission fee, membership fee, rate, tuition, service charge, donation, rent, salary, interest, retainer, and assessment. No matter what it is called, (10) : monetary and non-monetary charges, discounts, handling and shipping fees, credit charges and other forms of interest, and late-payment penalties.A non-price exchange would be selling a new iron for 10 books of trading stamps or an airline offering tickets as payment for advertising space and time. Monetary and non-monetary exchange may be combined. This is common with automobiles, (11) . This combination allows a reduction in the monetary price.From a broader perspective, price is the mechanism for allocating goods and services among potential purchasers and for ensuring competition among sellers in an open market economy. If there is an excess of demand over supply, prices are usually bid up by consumers. If there is an excess of supply over demand, (12) .A a price contains all the terms of purchaseB obtained by the purchase of a new bottling machine by a soda manufacturerC where the consumer gives the seller money plus a trade-inD available for other itemsE Prices are usually reduced by sellersF price means what one pays for what he wantsG systematic decision-making by an organization regarding all aspects of pricing

填空题The relationship banking programs are already being used.

填空题{{B}}PART ONE{{/B}}· You will hear three telephone conversations or messages.· Write one or two words or a number in the numbered spaces on the notes or forms below.· You will hear each recording twice.{{B}}Conversation One{{/B}}· Look at the note below.· You will hear a man calling to make arrangements. Thursday, 11 NovemberTasks· Ask Mr. Cruise, the IT {{U}}(1) {{/U}} to network computers in the {{U}}(2) {{/U}} division.· Make appointment with Kevin on Friday at {{U}}(3) {{/U}}.· Give Kevin a call to {{U}}(4) {{/U}}.

填空题· For each piece decide which type of business each speaker is talking about. Write one letter (A-H) next to the number of the piece.·You will hear the tire pieces twice.A. A market research agencyB. An office design serviceC. A translation serviceD. A delivery serviceE. An IT consultancyF. A commercial property agencyG. A recruitment agencyH. An advertising agency

填空题·For each recording decide what the speaker is doing·Write one letter (A-H) next to the number of the recording·Do not use any letter more than once·After you have listened once, replay each recordingThe speaker isA refusingB complainingC advisingD thankingE agreeingF apologisingG making excusesH contradicting

填空题Advertisements A This book examines concentration on the market for public company audits, the potential for smaller accounting firms' growth to ease market concentration, and proposals that have been offered by others for easing concentration and the barriers facing smaller firms in expanding their market shares. This is an edited and excerpted version. B Like it or not, the automobile industry is now and will remain an overwhelming factor in the lives of most people. If not an owner and driver, then as a pedestrian or a breather of air which is being polluted by the gas-guzzling and vile-air belching monsters created for our individual hedonistic pleasure. This book presents issues of current interest to those who cannot ignore their presence. C This book highlights the importance of studying similarity of business cycles across countries and answers the theoretical question about the behavior of fluctuations in economic activities over different phases of business cycles. This is done by analyzing cross-country data that provides sufficient empirical justifications on the behavior of economic activities to conclude that business cycles are alike. Furthermore, the book maintains, from the recent empirical research, that business cycles fluctuations are asymmetric. D Amidst a sharp rise in commodity investing, many have asked whether commodities nowadays move in sync with traditional financial assets. The authors provide evidence that challenges this idea. Using dynamic correlation and recursive cointegration techniques, they found that the relation between the returns on investable commodity and U.S. equity indices has not changed significantly in the last fifteen years. The authors also find no evidence of any secular increase in co-movement between the returns on commodity and equity investments during periods of extreme returns.

填空题 Packaging Personal selling Point of sale advertising Public relations Publicity Sales literature Showrooms Sponsorship Telephone sales Trade fairs and exhibitions Word of mouth

填空题Registration Date: 1st Sept. Time: 10:10 Name: (5) Sex: Male Passport Number: 76689158 Room No. : (6) Staying Time: 20th Sept. (7) Sept. Price Rate: (8)

填空题·Look at the note below.·You will hear a man calling about repairing. {{B}}REPAIRS{{/B}}Name:{{U}} (9) {{/U}}Export CompanyTel Number:{{U}} (10) {{/U}}Details repairs: Main{{U}} (11) {{/U}}Requires attention. Constant paper jams.Model:{{U}} (12) {{/U}}Visit time arranged: Today; between 3 and 5 pm

填空题Places: A. a doctor B. an editors C. a teacher D. a salesman E. a lawyer F. an engineer G. a judge H. a guide

填空题THE CUSTOMER MAY NOT RING TWICECompanies spend large sums of money on their telephone systems, but then use them to create the wrong image, according to Ben Lambert, International Performance Manager at a company called Octopus. He claims that many companies have an average response time of 17 seconds Some can take as long as 24 seconds to answer the phone. 'At one time you had to dial the number and wait for the exchange or an operator to connect you. You were aware that it was probably going to take time and if no-one picked up the phone you would probably hang on for 20 rings,' he says. 'Now you bang in the numbers and the phone rings at the other end almost before you have finished. (8) Unless it is vital to get through, you are rarely prepared to wait as long as 24 seconds. In fact, the average response time should be five to ten seconds.'Telephonists are one of the main interfaces with the public and customers. They give the first impression of the company and by definition you get only one chance to make a first impression. The facilities manager should know the fastest response time to the telephone, the slowest response time and the average response time. Mr Lambert points to a television advertisement by a leading bank that promised an answer within four rings. (9) 'Banks are trying to promote themselves as service providers and this advertisement gave a very powerful message,' says Mr Lambert.Octopus estimates that telecommunications is the most expensive support service in offices, costing on average ￡1,000 per employee each year. (10) Given the changes over the past ten years, the cost of communicating is likely to continue to rise. In 1986, the typical office worker had just a simple push-button, or even dialling, handset. Now the traditional desk-based telephone also has voice mail and direct dialling and the staff member relies increasingly on email, paging, video- conferencing, on-line business seduces and mobile phones. Mr Lambert says, 'Such is the importance of all this to regions and economies generally that cities are increasingly looking on communications as the key infrastructure issue. (11) They are becoming as important, if not more so, than physical communications.' Telephony can sometimes get too sophisticated, though. Some American companies, for example, are refusing to install automatic answering systems that tell callers to dial extension numbers. (12) This gives the opposite impression to the one that companies would like to project.A This was a very simple strategy that created a new performance measure.B Considering the cost of facilities, better systems are out of the question.C You expect an equally quick response.D Atlanta, for example, used the Olympic games as an opportunity to become one of the best places in the world for multimedia communications.E In many cases these are left on all day and the caller is passed automatically from one office to another.F It is second only to wages within the average company budget.G He claims that many companies have an average response time of 17 seconds for incoming calls.

填空题{{B}}PART ONE{{/B}}·You will hear three telephone conversations.·Write one or two words or a number in the numbered spaces on the notes or forms.·After you have listened once, replay the recording.{{B}}Conversation One{{/B}}·Look at the note below.·You will hear a man making a call about a delivery. Express transportation Company: Messages COMPLAINTFrom:{{U}} (1) {{/U}}Production CompanyRe: 2 damaged desks (out of 6)-broken during transportation? Consignment Number: 　{{U}} (2) {{/U}}Desks sent to{{U}} (3) {{/U}}WorldImport Company.Action to be taken: Ring{{U}} (4) {{/U}}and arrange to inspect desks.

填空题Lookatthenotesbelow.Youwillhearawomangivinginformationaboutatimetable.

填空题People in Asian countries eat soy products regularly to obtain protein.

填空题in stocks and shares. They were simply junior clerks and telephone operators. Women all

填空题Government's Role in Trade The government could either encourage or discourage certain industries, both domestic and foreign. In general, most government actions are to taken to34. protect domestic industries and to restrict the activities and of foreign35. industries in the host country. Government competition participation in36. business activities varies widely. Many governments profitable own or37. control key domestic industries such as on energy, communication, and38. transportation. As a percentage of gross national product, government39. expenditures in 1989 range from 25% to 60% in most non-socialist countries.40. A nation with a large government spending population in its gross national41. product has a strong government role in economic consumer activities.42. According to the theory of comparative advantage, free trade among all43. nations increases of the total production and availability of goods in the world44. market. Free maintain trade and international competition should promote45. efficiency in production and allocation of resources, improve the quality of goods, expand the worldwide market, and raise the living standards of all nations concercned.

填空题MessageTo: Rachel Bould Janet Shibuya (Conference Reservation Service) called about (9) Seminar, 24th April. Has made booking at the (10) Hotel. Do we want the (11) - it's cheaper. Send list of (12) needed by Friday.

填空题 · Look at the notes below. · You will hear two colleagues talking on the phone. {{B}}IT Department Message Time: 10:30 a. m.{{/B}}Tom,Dave Proctor from (9)______ Department called—he has someone who might be suitable for the (10)______ job.Can you go over there and take a departmental (11)______ with you?The candidate will wait for up to (12)______