填空题A making a complaintB placing an orderC giving introductionD expressing wishesE making an offerF refusing claimG discussing annual reportH chairing a meeting

填空题 1

填空题BSection One/B·You will hear five short recordings. Five people are talking about a problem that occurred.·For each recording, decide what each speaker is talking about.·Write one letter (A --H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice. A. Losing a business cardB. Taking the wrong equipmentC. Arriving late for a meetingD. Forgetting an addressE. Misunderstanding a messageF. Missing a presentationG. Forgetting to make a phone callH. Taking the wrong documents

填空题PHONE MESSAGE To: Paul Tench Re: (5) meeting. · Patrick Brown is unable to attend meeting arranged for (6) . · Can meeting be rearranged for (7) ? · If not, please leave a message with his (8) .

填空题AN ENQUIRY The woman showed the man (1) price list. All the prices on the list are subject to (2) . The quotation remains open for (3) days. The man will consult (4) in the Philippines.

填空题high-speed notebook computer is much better than that the bulky low-speed

填空题· Look at the note below.· You will hear a woman phoning her company's legal department about employment contracts. {{B}}Phone Message for Simon Smith{{/B}}Emma Paynton has a query about contracts for new{{U}} (5) {{/U}}.She needs to know the maximum length allowed for a{{U}} (6) {{/U}}.Also, if{{U}} (7) {{/U}}is required, can she include it in the hourly rate?Could you check a contract from a new{{U}} (8) {{/U}}?

填空题 · Look at the notes below. · You will hear a man telephoning a bank about a problem with an account. {{B}}HPR BANK CUSTUMER SERVICES DIVISION {{/B}} CUSTOMER: George Bliss, (5)______of Arundei Holdings ACCOUNT NUMBER: (6)______ PROBLEM: No record in his office of a (7)______of ￡15,000 on June 10th. Also, can't be one of their (8) They all begin with 50. Want us to investigate.

填空题A CONDENSED EMPLOYEE LIFE CYCLE An employee life cycle is the steps the employees go through from the time they enter a company until they leave. Often Human Resources professionals focus their attention on the steps in this process in hopes of making an impact on the company's bottom line. That is a good thing for them to do. Their goal is to reduce the company's cost per employee hired. Employees are one of a company's largest expenses these days. Unlike other major capital costs (buildings, machinery, technology, etc.) human capital is highly volatile. You, as a manager, are in a key position to reduce that volatility using the condensed employee life cycle of HIAR (pronounced hire) —Hire, Inspire, Admire, and Retire. Hire: This first step is probably the most important. It is important to hire the best people you can find. (8) The cost of replacing a bad hire far exceeds the marginal additional cost of hiring the best person in the first place. Inspire. Once you have recruited the best employees to come to work on your team, the hard part begins. You have to inspire them to perform to their capabilities. (9) That is where you will get their best effort and their creativity which will help your organization excel. Admire. Once you have hired the best employees and have challenged and motivated them, you cannot relax. (10) The same attention you should pay to their work assignments, to their satisfaction levels, to their sense of being part of a great team needs to continue for as long as they are in your group. As soon as you start to slack off, their satisfaction and motivation will decrease. If you don't do something, they will become disenchanted and will leave. They will become part of the "employee turnover" statistic you were trying to avoid. Retire: This is when you know have been successful. When employees see your company as the employer of choice, they will join you. (11) As long as you continue to inspire, motivate, and challenge them, they will continue to contribute at the high levels you need in order to beat your competition. They will be long-term employees even staying with you and your company until they retire. (12) You will attract and retain second and even third generation employees.A．This is not a time to be cheap.B．When they recognize you as a good boss and a real leader, they will stay around.C．To the extent that you can be a good boss, you can keep employees, keep them happy, and reduce the costs associated with employee turnover.D．Their goal is to reduce the company's cost per employee hired.E．The biggest mistake a manager can make is to ignore employees.F．You have to challenge and motivate them.G．They will refer other quality employees to your company, including their relatives.

填空题AThe soybean is a legume native to China. For 5000 years, China has been using soybeans as a source of food and medicine. As one of the five sacred grains in China, soybeans were extensively cultivated and highly valued. In the eighteenth century, soybeans were introduced in Europe for the first time and were regarded merely as an object of botanical curiosity. It was only in the 1930's when the United States began exploring and developing soybean varieties through hybridization. Today, as a main source of protein, soybeans are a regular component of human diet in countries such as China, Japan and Indonesia.BMany countries around the world produce as well as consume soybeans for different reasons. In Asia, the soybean is grown chiefly for the beans, which is consumed fresh, fermented, or dried. As a source of protein and oil, soybean milk is made with the whole soybeans. Bean curd is made from soymilk and tofu is seasoned or cooked together with other dishes. In the West, soybeans are produced primarily for the soybean meal used as livestock feed. As more investigative results of research have unveiled the health benefits of soybean food products, soy foods are gaining more popularity as a health product.CSoy has been available for more than two decades in health food stores, specialty markets and restaurants that serve healthy, hot meals. But now it's poised to become the food of the next millennium, available soon in nearly everything, everywhere. Some people believe the soy protein business will triple over the next two years because of the FDA announcement (The FDA is now letting companies advertise a connection between soy protein and a healthy heart, and it is sure to mean healthy profits).DToday the one-billion-dollar-a-year soybean business is dominated by companies that produce soy burgers, soymilk and tofu, but the future is in new products like soy pizza, soy peanut butter, even soy breakfast cereal. But experience has shown that unless healthy food tastes good, it fails in the marketplace. And many consumers consider the taste of soy, in this case tofu, bland or at best, bean-like. In Boca Burger in Chicago they won't say how they make their soy burgers taste like meat, but they're convincing enough to be featured in school cafeterias and fast food restaurants.

填空题ARMANI STYLE COMES TO SHANGHAIItalian designer Giorgio Armani opened a flagship store on Saturday on Shanghai's famed Bund, joining a wave of foreign designers targeting China's new rich.The opening of a 1,100 square-meter group of specialty shops drew curious stares from elderly men taking their morning stroll down the row of early 20th century buildings. They peered through the windows at sandals and handbags costing far more than most Shanghainese earn in a month. The Italian designer plans to open as many as 30 stores on the Chinese mainland by 2008. "This is the long-term vision for the brand in China," said Armani. "I know Shanghai is changing very quickly. There's an enormous feeling of contrast between old and new. Everyone is talking about Shanghai these days." (8) They include Italian designer Salvatore Ferragano and French designer Louis Vuitton. British sports car maker Jaguar used Shanghai as the site for revealing its new XJ model. Luxury brands Maserati and Bentley also have showrooms. Armani wouldn't give any forecast of sale from Three on the Bund, in a 1916 building facing the Huangpu River. It also features an Evian Spa, a barbershop with individual boxes outfitted with CD and DVD players, an art gallery and a restaurant set up by Celebrity French chef Jean-Georges Vongerichten. "We invest here not expecting to make real returns immediately," said Robert Triefus, an Armani spokesman. "We're absolutely convinced that this is a good time to get into this market."Armani already has a small presence on China's mainland with a boutique in the basement of Beijing's Palace Hotel and another in the southern business center of Shenzhen, which borders Hong Kong. (9) It said it was considering the mainland as a location for its chain of Armani Hotels, now on the drawing board. The company said its sales on the mainland rose 17 percent last year, though it didn't give dollar figures. "We're seeing lots of mainlanders coming over to Hong Kong, but we have an equally strong, growing customer base on the mainland," Triefus said. Armani plans to open two more boutiques in Shanghai later this year. At the boutique on the Bung a slender black silk blouse will set buyers back the equivalent of US ＄1, 150 more than the average Chinese earns in a year. A pair of slim sandals is US ＄424, while other prices range up to about US ＄2,400. The lowest-priced item spotted: a salmon pink T-shirt for US ＄120. (10) Luxury brands such as Armani--and even Haagen-Dazs, which charges US ＄3 for single-scoop of ice cream--focus on the richest level of Chinese consumers who are not afraid to spend. (11) "The number is not big, but it's a sharp increase." A lot more Chinese could not afford the brand-name items, so instead they buy brand-name accessories, like purses, ties and shoes. The latest information from the luxury goods industry has shown that brand-name makers will be more aggressive this year. (12) And Cartier will expand its number of outlets from 3 to 15 in three years. Jacques Franck Dossin, analyst with the US-based Goldman Sachs, said that China's luxury market will develop at the highest speed in the coming 10 years and take second place in the world, with the largest customer group.A Another strong trend is the return to traditional lingerie fabrics such as satin and washable silks.B Economist Yue Zheng from the accounting firm Price Waterhouse Coopers, believes that Shanghai's market for luxury items has over 100, 000 stable customers.C Haagen-Dazs will open at least another 10 stores on the mainland, Louis Vuitton 2 to 3.D They peered through the windows at sandals and handbags costing far more than most Shanghainese earn in a month.E Shanghai already is home to an army of foreign designer boutiques targeting the new rich.F The company opened its first outlet on Chinese territory in 2002 with a megastore in Hong Kong.G Shanghai is the richest city on the mainland and is seeing a lot of people taking to the high-spending lifestyle.

填空题· Look at the form below.· You will hear a man calling about making appointment. {{B}}Mrs Cooper's Schedule for Next Week{{/B}}Monday: visiting factoryTuesday: (9) __________________Wednesday: meeting in the morning, appointment with (10) __________________Thursday: at 10:30, meet with (11) __________________ in his office to discuss next year's (12) __________________

填空题·You will hear another five recordings. ·For each recording, decide what the speaker is trying to do ·Write one letter (A-H) next to the number of the recording. ·Do not use any letter more than once. ·After you have listened once, replay the recordings. A．place an order B．make a complaint C．change an appointment D．give a warning E．explain a delay F．thank someone G．make an announcement H．reject an offer

填空题·Look at the note below.·You will hear a man enquiring about training courses. {{B}}Contact Training{{/B}}{{B}}Telephone Message{{/B}}Dave Smith called from {{U}}(9) {{/U}}about training.Can we provide a one-week course on {{U}}(10) {{/U}}?Would also like one-to-one courses in {{U}}(11) {{/U}}.Recommended by someone from{{U}} (12) {{/U}}

填空题A the creation of a new postB a new computer systemC a change of managementD a move to new premisesE a salary increaseF the loss of a contractG the introduction of a social programmeH a change in internal budgets.

填空题{{B}}PART ONE{{/B}}· You will hear three recorded telephone messages.· Write one or two words or a number in the numbered spaces on the forms below.· After you have listened once, replay each recording.{{B}}Conversation One{{/B}}· Look at the form below.· You will hear a man ordering some items. Product Quantity Product Title CostBook One {{U}} (1) {{/U}} $ 24.95{{U}}(2) {{/U}} Two Building Teams $ 200Video One Competitive Strategies {{U}} (3) {{/U}}Shipping and Handling within {{U}}(4) {{/U}} : $18 per item $ 72Name: John HuntAddress: 601 Harmsworth Way, Boston, MA 02163, USA

填空题WHILE YOU WERE OUT Message for (5) From: Norman International (6) They asked if you got the invoice No.2865, dated 31st March. It was (7) ago. They sent you another invoice for the computer a month ago. And they need you to pay within (8) .days. If you don't, they will charge interest rate and see their solicitor.

填空题· Read the article below about Hikikomori.· Choose the best sentence to fill in each of the gaps.· For each gap 8-12,mark one letter(A-G)on your Answer Sheet.· Do not use any letter more than once.· There is an example at the beginning(0). Hikikomori has become a major issue in Japan. Loosely translated as "social withdrawal," Hikikomori refers to the state of anomie into which an increasing number of young Japanese seem to fall these days. Socially withdrawn kids typically lock themselves in their bedrooms and refuse to have any contact with the outside world. They live in reverse: they sleep all day, wake up in the evening and stay up all night watching television or playing video games. {{U}} (8) {{/U}} Their funk can last for months, even years in extreme cases. No official statistics are available, but it is estimated that more than one million young Japanese suffer from the affliction. One such young man was the protagonist of my latest novel, Symbiosis Worm. Hikikomori is a consequence of the phenomenal growth of the Japanese economy during the latter half of the 20th century and the tremendous technological progress the country made during that time. Japanese youth could not afford to be socially withdrawn if their parents were not affluent enough to provide them a home, meals and extras that have come to be thought of as basics--audio and video equipment, software, mobile phones, computers.{{U}} (9) {{/U}} Affluent Japanese do not know what kind of lifestyle to take up now.{{U}} (10) {{/U}} "Socially withdrawn" people find it extremely painful to communicate with the outside world, and thus they turn to the tools that bring virtual reality into their closed rooms. {{U}}(11) {{/U}} The country has to accept that World War II ended long ago--and so did the glory days of national restoration and economic growth. We don't need the state to come up with an alternative national goal. Instead Japan should develop into a society in which each member is able to set his or her own aims. That's not easy, but not impossible. If the culture cannot adjust and drowns in a tsunami of technology.{{U}} (12) {{/U}} A Some own computers or mobile phones, but most have few or no friends.B Socially withdrawn kids typically lock themselves in their bedrooms and refuse to have any contact with the outside world.C Japan, on the other hand, must face reality itself.D Great changes in a country's social structure have always caused stresses.E That uncertainty has pulled people further apart and caused a whole raft of social problems. Hikikomori is naturally one of them.F Japan will end up sinking even deeper into a labyrinth of confusion.G And there are plenty of newer technological devices for these youths to pursue.

填空题Milair Letter of Apology Dear Customer, Over the last two years, Milair has been experienced unprecedented growth. While we are delighted at the increasing popularity of our products, this success has brought with 34．it some problems. Even though with over 450 trained customer service staff, our telephone 35．answering standards have fallen on a number of occasions, particularly during July and 36．August. The vast majority of our customers have continued so to receive a good quality of 37．service, but some have experienced by a service well short of their, and our. expectations. 38．As a result, we speed up our recruitment programmed to have the 39．more people available 40．to take your calls. We are also making much greater use of automated telephone technology. 41．As Managing Director of Milair, I want to take this opportunity to contact those of you 42．who have been affected and for assure you that my colleagues and I are dedicated to 43．delivering the highest possible standard of a service. I am confident that the steps we are 44．taking in will help us to do this, and apologize for any inconvenience caused. 45．Your sincerely