填空题 · You will hear another five recordings. · For each recording, decide what the speaker is talking about. · Write one letter (A-H) next to the number of the recording. · Do not use any letter more than once. · After you have listened once, replay the recordings. A．the creation of a new post B．a new computer system C．a change of management D．a move to new premises E．a salary increase F．the loss of a contract G．the introduction of a social programme H．a change in internal budgets.

填空题Sir, You stated on February 13th that New Mexico has "few natural resources" During fiscal year 1992 New Mexico raised permanent funds worth about $6.1 billion. In 1991 New Mexico ranked fourth in the United States in production of natural gas, seventh in oil and tenth in non-fuel minerals (8) Non-fuel minerals contributed about $1 billion and coal $509 million. Taxes from production of fuels and minerals, and lease payments on state lands have been set aside by legislative acts to endow two permanent funds worth about $ 5.65 billion. (9) In addition, during fiscal year 1991, payments to New Mexico from taxes on federal lands were $108 million, all earmarked for public education. (10) About $ 566 million came from taxes and permanent-fund earnings attributable to oil and gas production. (11) Tourism is an important industry in New Mexico, yet its economic impact on the public sector is dwarfed by that of mineral production. New Mexico came through the recent recession in much better shape than most other states. It does not have a deficit. (12) States that rely primarily on a sales tax or on an income tax have big problems during economic downturns. Income growth per head in New Mexico averaged 6.1/100 in the year to October 1992-one of the fastest growth rates in the United States. Charles Chapin A. This is in large due to its broadly based tax structure. B. New Mexico's extractive mineral industries contribute about a third of the state's $1.9 billion general-fund income in fiscal year 1991 . C. However, the extractive mineral industry in New Mexico is one of the state's strongest economic forces. D. During fiscal year 1992 New Mexico raised permanent funds worth about $6.1 billion. E. The combined value of oil and gas production was $2.8 billion. F. Some 16,000 employees work in the extractive industries and their wages are among the highest of any major industry. G. The $39 million earned by these funds in 1991 was used to finance education and other public services.

填空题A House prices have risen again this month as demand continues to outstrip supply, according to the latest research from the property website Rightmove. co. U. K. National average asking prices rose by 2.3 percent in September, pushing the average house price through ~ 150,000 and setting the annual rate at 22.2 percent. B "The shortage of properties coming on to the market in many areas means that it is still a seller's market, particularly in the lower and middle price brackets. This shortage and continuing demand are resulting in renewed increases in asking prices overall," Rightmove's Miles Shipside said. The findings support the latest survey from the Nation wide Building Society, which showed prices rising at their highest rate since 1999, but contradict the latest Halifax survey which reported a slight slowdown in annual inflation from 20.8 to 18.8 percent. C "It's an intriguing situation, with two house price indexes showing the market grinding to a halt, and two showing that the train still has a good head of steam," said John Wriglesworth, an independent housing commentator. He said that property markets should remain "well supported" thanks to "low interest rates, good affordability and low unemployment". D At the end of last month, Nation wide said house prices surged at their fastest rate for 13 years and said it saw no sign of demand for homes weakening. The price of the average home jumped by 2.5 percent in August, for the second month in a row, to ￡110,890, a gain of ￡67 for every day of the month. Halifax contradicted that just days later, reporting that prices rose in August at their slowest rate for 10 months. It said house prices rose just 0.2 percent, after jumping 1.8 percent in July, bringing the annual rise down to 18.8 percent.

填空题Corporation MergerThe most common kind of consolidation today is the merger. A merger occurs when two or more companies get together to from one companyWith the deregulation of natural gas, the nation's 20 interstate pipeline companies became fearful of cutthroat competition. Some felt that they could increase their efficiency and improve their market flexibility by merging. In 1985 Internorth of Omaha paid $ 2, 3 billion for Houston Natural Gas Corporation, (8) . The system connected markets from coast to coast and raised sales to $10 billion.On occasion, mergers have occurred between smaller companies in an industry dominated by a few giant firms. These smaller companies claim that (9) . They maintain that such action increases competition instead of reducing it. The Antitrust Division of the Justice Department has not always agreed with them. Four major waves of mergers have taken place in this country. The first started in 1887, just prior to the pas sage of the Sherman Antitrust Act, and ended in 1904. It involved such giants as United States Steel and Standard Oil trying to create monopolies in their industries. From the end of World War I until the 1930s, large firms swallowed smaller firms to create oligopolies. The monopoly has no chance and the oligopoly little chance of succeeding today under present antitrust policy.The third major merger movement began in the 1960s, reached a peak in 1969, (10) . Many of the acquisitions involved giant firms in one industry buying up large companies in totally unrelated industries. Such mergers are called conglomerate mergers. A classic example is Mobil Oil Corporation's purchase of the huge retail chain Montgomery Ward & Company.Mergers in the last ten years were in the thousands. More important is the value of the transactions, which has risen sharply. The number of mergers and acquisitions apply (11) . The petroleum industry had mergers and acquisitions valued at closed to $80 billion between 1981 and 1984. Other industries (12) were banking and finance, insurance, mining and mineral, and processed foods.A thereby gaining control of the world's longest PipelineB and then gradually declinedC experiencing large takeoversD resulting in combinations of small firmsE only to those valued at $100 million or moreF when two or more companies get together to form one companyG they need to merge to become more efficient and effective

填空题Marketing

填空题·You will hear five short recordings.·For each piece, decide what the speaker is doing.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice. A. RefusingB. ComplainingC. ProposingD. ThankingE. AgreeingF. ApologizingG. Making excusesH. Contradicting

填空题·In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text.·For each numbered line 34-45, find the unnecessary word and then write the word in CAPITAL LETTERS on your Answer Sheet. Some lines are correct. If a line is correct, write CORRECT on your Answer Sheet. {{B}}Milair—Letter of Apology{{/B}} Dear Customer0 Over the last two years Milair has been experienced unprecedented growth. Whilst we are00 delighted at the increasing popularity of our products, this success has brought with34 it some problems. Even though with over 450 trained customer service staff, our telephone35 answering standards have fallen on a number of occasions, particularly during July and36 August. The vast majority of our customers have continued so to receive a good quality of37 service, but some have experienced by a service well short of their, and our, expectations.38 As a result, we are speeding up our recruitment programmed to have the39 more people available40 to take your calls. We are also making much greater use of automated telephone technology.41 As Managing Director of Milair, I want to take this opportunity to contact these of you42 who have been affected and for assure you that my colleagues and I are dedicated to43 delivering the highest possible standard of a service. I am confident that the steps we are44 taking in will help us to de this, and apologize for any inconvenience caused.45 Your sincerely

填空题BPART ONE/B·Look at the statements and the company news reports below.·Which news report (A, B, C or D) does each statement 1-7 refer to?·For each sentence 1—7, mark one letter (A, B, C or D) on your Answer Sheet.·You will need to use some of the letters more than once. BA/BLittle wonder that affluent shoppers come in droves. Little wonder that others come as well, mugger, car thieves, child molesters, drug peddlers, pickpockets, shoplifters.Criminals are finding a lucrative stamping ground in the sprawling emporiums that dot U. S suburbs."Malls are like great big jars of honey," says Police Chief Joseph Delaney of Paramus. "Lots of bees come buzzing in, stingers at the ready." Paramus, a New York City suburb of 26000 whose six malls draw nearly 200 000 people on a typical Saturday, reported 8.9 million dollars in shopping enter crime losses last year.BB/BIt is crimes of violence that are causing the most alarm.Vast parking lots and mazes of stores offer good working conditions for criminals. Victims and booty are readily accessible, escape routes plentiful.BC/BJust how many victims are claimed by shopping enter crime, no one knows. But many business people are taking the threat seriously.Whether offences are big or small, it is clear that merchants have little interest in publicizing the trend. Comments Anthony Potter, a security consultant: "If shopping centres started reporting all the crimes that take place, nobody would shop there."BD/BHamilton, Ohio, lawyer David Green, who won 2 million dollars on behalf of a woman abducted from a mall parking lot and shot in the head, found that 43 serious crimes had occurred at the same site. "Bad guys know this is where to find women with money—vulnerable and alone. "he says. Indeed, most violence happens in parking areas, where shoppers can easily be taken by surprise. Reports Albert Sussman of the International Council of Shopping Centres: "People park their cars and are robbed by muggers, who can quickly find a place to hide."

填空题purposes can stay for up to 30 days. Any period in exceed of

填空题{{B}}PART ONE{{/B}}·You will hear three telephone conversations or messages.·Write one or two words or a number in the numbered spaces on the notes or forms below.·You will hear each recording twice.{{B}}Conversation One{{/B}}·Look at the note below.·You will hear two colleagues talking on the phone. IT Department Message Time: 10: 30Tom,Ellen Proctor (1) ______ Dept called--she has someone who might be suitable for the (2) ______job.Can you go over there and take a /an (3) ______ with you?Candidate will wait for up to (4) ______

填空题South Korea ______ the UK.

填空题A slipping crown For decades America's General Electric (GE) has worn its AAA credit rating as a badge of pride. The company has also used it to mint money in its financial-services business, GE Capital. No longer. S they have grown used to juicy dividend payments. B Jeff lmmelt, GE's CEO, has said that the overall company will continue to manage itself like a AAA-rated firm, notably by keeping plenty of liquidity to hand. C Resolving lingering doubts over GE Capital quickly will be essential if one of America's most iconic companies is to regain its shine. D They point out that the business does not mark many of its assets to their market price—a practice that has blown huge holes in the finances of many big banks. E No doubt investors were relieved that S&P didn't make an even deeper cut in the company's rating. F But the chaos triggered by the credit crunch has taken the shine off GE's cash machine, which has seen some of its property and other loans turn sour. G S&P stripped the company and its financial arm of their top-notch ratings, downgrading them to AA-plus.

填空题· Read the article below about the importance of human resource (HR) management.· Choose the best sentence from the opposite page to fill each of the gaps.· For each gap (8-12), mark one letter (A-G) on your Answer Sheet.· Do not use any letter more than once. {{B}}Human resource management{{/B}} It is nearly a century since the car manufacturer Henry Ford said, 'You can destroy my factories and offices, but give me my people and I will build the business right back up again.' In the light of this statement, it is odd that people management has taken so many years to move up the agenda. But a few business theorists are beginning to argue that managing people well can add more to the bottom line than anything else. Mike Manzotti, a leading American author in this area, has strong views about the growing importance of human resources in today's business world. {{U}}(8) {{/U}}. A company with high staff commitment, for example, has an asset that its rivals find hard to copy. Research in Britain would appear to support this notion. A recent business school survey into the performance of eight multinationals found that people management could be the most decisive factor in a company's performance. Another study indicated the same thing in medium-sized manufacturing firms. {{U}}(9) {{/U}}. After all, how can an organisation evaluate the commitment of its staff? For this reason, the researcher George Hessenberg argues that a scientific approach is needed. He feels that when HR professionals suggest changing an organisation's compensation structure or being more selective in recruiting, they are asking for things that require resources. {{U}}(10) {{/U}}. Some new approaches are emerging that attempt to do just that, including the scheme devised by consultants Couze Jordan. The scheme, which covers communication, recruitment, and use of resources, predicts that significant improvements in these areas achieve an increase in shareholder value of up to 30 per cent. Another programme, launched by James Lester, an independent human resources expert, approaches the problem from a perspective that is designed to appeal to a wide range of managers. {{U}}(11) {{/U}}. Both, he argues, involve appropriate decisions being made about the allocation of resources within a particular budget. Lester's expertise enables him to carry out an organisational audit for his clients to identify which areas of HR are in most need of improvement. This is because there is no point in businesses spending large amounts without knowing if the investment is worthwhile. {{U}}(12) {{/U}}. Lester's advice, however, is for companies to think twice before hiring people, since it is vital they assess whether they are getting value for money.A But the findings are inconclusive because of the difficulty of collecting reliable evidence.B He argues that the role of a skilled, motivated and flexible workforce has become more significant as traditional sources of competitive advantage diminish.C For example, a common mistake is to spend a fortune on recruitment to cover up for deficiencies in training.D However, most leading experts in the field believe that there is sufficient evidence to support this model of workplace dynamics.E He compares the positive use of human resources to effective fund management, as this is something that senior executives can relate to.F He believes, however, that the only way they will gain approval for these potentially expensive initiatives is to have some data that demonstrates positive financial benefits.G In the light of this statement, it is odd that people management has taken so many years to move up the agenda.

填空题BSection One/BB· You will hear five short recordings. Each speaker is saying what a manager must do to achieve success.· For each recording, decide which is the most important action for that speaker.· Write one letter (A-H) next to the number of the recording.· Do not use any letter more than once.· After you have listened once, replay each recording./B A. sort out staff disagreementsB. delegate tasks fairlyC. obtain all the factsD. develop a range of strategiesE. establish clear goalsF. carry out regular planningG. clarify all job descriptionsH. act immediately

填空题This is a conversation between Bill Peter and Susan Jackson.1 Susan Jackson is a (9) at UCLA majoring (10) 2 Bill peters is a (11) working for (12)

填空题· Look at the notes below.· You will hear a woman telephoning about a recruitment drive. · star? needed due to growth in (9).............................· advertising to demand good (10)..............................· interview to include a (11)................................. from candidates· training, programme to be designed by (12)...........................

填空题Notes The advertising agency has three structures, the media department, the design department and the (9) department. The most important section: the (10) department. The client service department ensures the ads convey the (11) to the customers. The customers will help you advertise by (12) .

填空题workers arrive early and stay late, without an extra pay. Training at weekends may be

填空题Objects: A. cloth B. vitamins C. medicine D. picture E. dress F. voice G. silk H. apple