填空题A a cleanerB a head of departmentC a studentD a lecturerE a receptionistF the proprietorG an agentH the technician

填空题Knowledge as a Strategic Resource While having unique access to valuable resources is one way to create competitive advantage, in some cases either this may not be possible or competitor?, may imitate or develop substitutes for those resources. Companies having superior knowledge, however, are able to coordinate and combine their traditional resources and capabilities in new and distinctive ways, providing more value for their customers than can their competitors. That is, by having superior intellectual resources, an organization can understand how to exploit and develop their traditional resources better than competitors, even if some or all of those traditional resources are not unique. Therefore, knowledge can be considered the most important strategic resource, and the ability to acquire, integrate, store, .share and apply it is the most important capability for building and sustaining competitive advantage. (8) What is it about knowledge that makes the advantage sustainable? (9) Unlike many traditional resources, it is not easily purchased in the marketplace in a ready-to-use form. To acquire similar knowledge, competitors have to engage in similar experience. However, acquiring knowledge through experience takes time, and cempetitors are limited in how much they can accelerate their learning merely through greater investment. (10) Learning opportunities for an organization that already has a. knowledge advantage may be more valuable than for competitors having similar learning opportunities but starting off knowing less. For example, Big6 invested heavily in capturing and sharing knowledge about key engagements across the firm so that it could sustain its areas of advantage by always building on its latest knowledge, rather than "reinventing the wheel" while giving its competitors a chance to catch up. Sustainability may also come from an organization already knowing something that uniquely complements newly acquired knowledge, which provides an opportunity for knowledge synergy not available to its competitors. (11) Organizations should therefore seek areas of learning and experimentation that can potentially add value to their existing knowledge via synergistic combination. Sustainability of a knowledge advantage, then, comes from knowing more about some things than competitor combined with the time constraints faced by competitors in acquiring similar knowledge, regardless of how much they invest to catch up. (12) The mere it is used, the more valuable it becomes, creating a self-reinforcing cycle. If an organization can identify areas where its knowledge leads the competition, and if that unique knowledge can be applied profitably in the marketplace, it can represent a powerful and sustainable competitive advantage.A New knowledge is integrated with existing knowledge to develop unique insights and create even more valuable knowledge.B The broadest value proposition, then, for engaging in knowledge management is that it can enhance the organization's fundamental ability to compete.C Unlike traditional physical goods that are consumed as they are used (providing decreasing returns over time), knowledge provides increasing returns as it is used.D Knowledge-based competitive advantage is also sustainable because the more a firm already knows, the more it can learn.E Companies having superior knowledge, however, are able to coordinate and combine their traditional resources and capabilities in new and distinctive ways, providing more value for their customers than can their competitors.F As a competitive advantage, knowledge may generate more value for the company if it is appropriately used.G Knowledge -- especially context-specific, tacit knowledge embedded in complex organizational routines and developed from experience-tends to be unique, and difficult to imitate.

填空题A. Microcomputer A microcomputer is a desktop or notebook size computing device that uses a microprocessor as its Central Processing Unit, or CPU. Microcomputers are also called Personal Computers (PCs), home computers, small business computers, and micros. The smallest, most compact are called laptops. When they first appeared, they were considered single user devices, and they were capable of handling only four, eight, or 16 bits of information at one time. More recently the distinction between microcomputers and large, mainframe computers (as well as the smaller mainframe type systems called minicomputers) has become blurred, as newer microcomputer models have increased the speed and data handling capabilities of their CPUs into the 256 bit, or even much more bit multi-user range. B. Minicomputer A minicomputer is a mid-level computer built to perform complex computations while dealing efficiently with a high level of input and output from users connected via terminals. Minicomputers also frequently connect to other minicomputers on a network and distribute processing among all the attached machines. Minicomputers are used heavily in transaction processing applications and as interfaces between mainframe computer systems and wide area networks (WAN). C. Mainframe Computer A mainframe computer is a high level computer designed for the most intensive computational tasks. Mainframe computers are often shared by multiple users connected to the computer via terminals. The most powerful mainframes, called supercomputers, perform highly complex and time consuming computations and are used heavily in both pure and applied research by scientists, large businesses, and the military. D. Supercomputer In computer science, supercomputers are large, extremely fast, and expensive computers used for complex or sophisticated calculations, typically, machines capable of pipelining instruction execution and providing vector instructions. A supercomputer can, for example, perform the enormous number of calculations required to draw and animate a moving spaceship in a motion picture. Supercomputers are also used for weather forecasting, large scale scientific modeling, and oil exploration and so on and so like. E. Distributed or Grid Computing The power needed for some calculations is more than even a single supercomputer can manage. In distributed computing using a PC grid many computers of all sizes can work on parts of the problem and their results are pooled. A number of current projects rely on volunteers with computers connected to the Internet. The computers do the work when they are not busy otherwise. The projects that need distributed computing are highly technical. For example, the SETI @ Home project looks for signs of intelligent communication in radio signals coming from space. (SETI stands for Search for Extra-Terrestrial Intelligence. )

填空题[此试题无题干]

填空题Date: 1st Sept. Time: 10:10 Name: (9) Sex: Male Experience: I've worked in this position for (10) Educational background: I got a bachelor's degree in (11) from Renmin University of China Contact NO. (12)

填空题Outline Position：Overseas sales representative Education：studied marketing in university； got(9)______in 1995 Experience：worked as(10)______of Export； Expanded European market share by(11)______ Characters needed：(12)______and take-charge

填空题·YouwillhearajournalistphoningtheManagingDirectorofShipton'sFoodsabouthisfirm'swebsite.

填空题A. a new clerk B. a change of management C. a new computer system D. the introduction of social programme E. how to keep workforce F. the distraction of the package G. a new idea of the promotion H. the service for the customers

填空题 · Look at the notes below. · You will hear a telephone conversation about ordering computers. {{B}}DISPATCH CONFIRMATION{{/B}} Time and date of message: 8:00 a.m. 6 January, 2008. Customer's name: (9)______Wilson Items : (10)______ Time of placing order: December 28, 2007. No. of order: (11)______ Contact telephone number: 021 63678080 extension (12)______

填空题Date: September 3 rd From: Mrs. Kevin Message: Conveyance: Eight trucks from old address to (9) Three trucks around 9 o'clock and five more about (10) Persons in charge: Mr. Ben Stern Eight trucks started out yesterday from (11) Contract number: (12)

填空题MEETING NOTES costs of 1 have increased. some of our 2 have signed exclusive contracts with provides. No time to discuss problems a 3 meeting. Product quality problems due to lack of proper trained 4

填空题Taxi Booking Form Date: June 18th, 2007 Booking taken by: Longside Taxis Customer name: James Wright Pick-up time: (1)______ Passenger name: Susan (2)______ Destination: (3)______ Pick-up from: Wentworth Engineering (passenger at the (4)______)

填空题·You will hear a talk between a boy and a girl.1 There is a great show at the{{U}} {{U}} 1 {{/U}} {{/U}}theater.2 She'll finish her term paper on{{U}} {{U}} 2 {{/U}} {{/U}}3 On Tuesday, she will clean up the{{U}} {{U}} 3 {{/U}} {{/U}}4 On Thursday, it's{{U}} {{U}} 4 {{/U}} {{/U}}birthday.

填空题A a receptionistB an interpreterC an accountantD a typistE a lawyerF a salespersonG a trainerH a courier

填空题CustomerBehaviour0Theconsumeristhefocusofallretailbusinessanditisimportanttoappreciatehow00consumersareinfluencedintheirbuyingdecisions.Mostofconsumers,beforemakinga1purchase,gatherinformationandevaluatewiththealternatives,buttheextenttowhich2theylookforinformationdependsonthetypeofpurchase.Forexample,inthecaseof3routinegrocerypurchasesmostconsumersrespondtoautomatically.However,for4purchaseswheretheriskofmakingthewrongdecisionisgreater,likebuyinganew5car,sothesearchforinformationismoreimportant.Thedecisiontopurchaseisnevera6singledecisionbutanumberoftheseseparatedecisions,andatanytimeduringthis7process,consumerscanchangetheirmindsaboutandchooseanalternativeroute.For8example,althoughaconsumermayhavedecidedwheretobuyaproductonlytorealize9atthelastmomentthatthisis,infact,havingthewrongchoice.Thepriceinthestoremay10betoohighorthestaffunhelpful.Ontheotherhand,alackofqueues,favourablecredit11facilitiesandefficientstaffallleadtoatoopositiveimpression,soretailersshould12rememberhowdifficultiesintheseareasthatcanaffectasaleorevenloseacustomerpermanently.