填空题Phone Message:Date: April 11th. 20--Name of caller: Jack Hanks from HBC (1) Message: Can't attend meeting tomorrow.Sending Alex (2) instead.He's their new (3) Manager.Going to talk about (4)

填空题· Read the article below about the body shop.· Choose the best sentence to fill in each of the gaps.· For each gap 8-12,mark one letter(A-G) on your Answer Sheet.· Do not use any letter more than once.· There is an example at the beginning(0). {{B}} The Body Shop--A New Kind of International Business{{/B}} The Body Shop--good to its employees, its customers, the environment, worthy causes and the Third World--has pioneered a new kind of corporate culture, and made a great deal of money at the same time. When Anita Roddick, the founder of The Body Shop, is asked questions about her company, it is clear that she is passionate about the good work that The Body Shop does at the same time that it is a corporate business. Auckland businessman Roger Lampen of the job search Lampen Group Ltd says he's inspired by what he has read and heard about Roddick. "Her level of passion and commitment is what's really required in business now," he says. {{U}}(8) {{/U}} By all accounts, the huge British company, which makes and sells skin and hair-care products around the world, is Good to employees: they are encouraged to have fun to challenge management, to put love where their labour is; Good to customers: they can sample products with in-store "testers" and buy small bottles to start with; they are given information about ingredients; they are offered refills at a discount; Good to the Third World: Anita Roddick, who runs the company, spends months each year traveling to remote regions to study the people's skin and hair care.{{U}} (9) {{/U}} Good to charities and worthy causes: Amnesty International, Romanian orphanages and the threatened rainforests of South America are among many beneficiaries of money, million-signature petitions, supplies, volunteers, membership sign-ups, shop-window campaigns; Good to the environment: The Body Shop uses minimal packaging, recycles almost everything in sight and battles pollution. In one Body Shop paper-making business in Nepal, paper is made from water hyacinths that used to clog waterways, and from specially planted banana palms that have helped stop erosion and provide food. Residue from the paper-making is used to make pots for trans- planting much-needed trees. {{U}}(10) {{/U}}. While Roddick might say nasty things about some of the Body Shop shareholders--she loathes uncaring "speculators" who are just in for a quick profit--the company has certainly been good for their bank accounts. Since the shares were floated, in 1981, their price has increased almost 100--fold, says Fortune magazine. {{U}}(11) {{/U}} Asked in a phone interview about how the Body Shop is likely to fare when Roddick retires, he says, "A couple of thousand years ago, you might have asked," What's going to happen to Christianity if Jesus Christ dies? If Anita Roddick goes, the Body Shop could potentially become even stronger. The corporate culture is very strong." {{U}}(12) {{/U}} Roddick gets angry about suspicious questioning "Anyone claiming to be altruistic is considered suspect." But, in a phone interview while she is visiting the Madison Avenue, New York, Body Shop, she gives some answers.A But first let's look at what makes The Body Shop seem just too good to be true.B One London stock analyst, John Richards of Country Natwest, even compares Roddick to Christ.C All this, plus jobs and income!D She has set up several Third World suppliers under a "Trade not Aid" policy;E Still, no person and no business is perfect.F Auckland businessman Roger Lampen of the job search Lampen Group Ltd says he's inspired by what he has read and heard about Roddick.G But each year we're slowly getting better.

填空题Telephone MessageName: Mary King Sex: FemaleAge: (1) ______ Address: (2)______ Pine RoadContact No: 254751367Experience: sold books door to door for (3)______ Publishing HouseApplying for: 8: 00 to 8: 30 on Monday, (4)______ Friday morning

填空题Managing Along the Cutting Edge Some CEOs try to sound hopeful by talking up the great opportunities they're seeing as a result of the downturn—to steal a market share, make acquisitions or take 34 advantage of weakened competitors. There is, in fact, a long history of younger 35 companies that took into root and sprouted during hard times, consultants of Scott Anthony 36 point to firms like Home Depot, Best Buy and Google that had made big gains during 37 the last three recessions. CEOs can also set the stage for the growth by protecting 38 key to R&D investments even as they cut budgets. Companies that cut back on 39 research and new product of development do so at their peril, says Intel Chairman 40 Craig Barrett. But the extent to which companies can use the downturn to be their 41 advantage it varies tremendously by industry. There are some firms that will clearly 42 emerge from the crisis with a strengthened hand because of a rival's wrong missteps. 43 for example, Best Buy and Bed Bath & Beyond can't help but pick up sales that 44 would have once gone to Circuit City and Linens'n Things, both going on through 45 liquidation. But in sectors like the auto industry, where every player is struggling, there may be few winners.

填空题 Service Department Booking FormDate: 18/04/06Caller's name: Gregory EggerName of Company: (9) ___________________Address: 321,High StreetTel: 952 7626Machine to be repaired: (10) ___________________Machine fault: one doesn't have (11) ___________________ and another (12) ___________________Date of service: 19th, 4 pm

填空题When ______ typing the report? I need it as soon as possible.

填空题· Look at the note below.· You will hear a talk in Lost and Found Office. {{B}} LOST AND FOUND REPORT{{/B}}Item: a {{U}}(5) {{/U}} bagDetails:Black with white {{U}}(6) {{/U}} on itBig one with expensive photographing equipments in it Worth {{U}}(7) {{/U}}Places visited:Portman Cafe--National MuseumOwner's name: Alan ThomasContact number: {{U}}(8) {{/U}}

填空题·Look at the note below.·You will hear a man calling about meeting with somebody. FRENCH BUSINESS TRIP: Wed 2/10-10-Fri 4/10Appointments11.30 Meeting at Maplo with{{U}} (9) {{/U}} She's their new{{U}} (10) {{/U}}15.30 Meet Monsieur 361051 at{{U}} (11) {{/U}} to discuss hew products. Don't forget Call office tomorrow. 　{{U}} (12) {{/U}}to Rome on Friday

填空题·You will hear another five short recordings.·For each recording, decide what the speaker is doing.·Write one letter (A-H) next to the number of the piece.·Do not use any letter more than once.·After you have listened once, replay each recording. A congratulatingB cancelingC warningD postponingE offeringF refusingG bookingH confirming

填空题·Read the article below about a survey of businesswomen staying in hotels.·Choose the best sentence from below the passage lo fill each of the blanks.·For each gap (8—12), mark one letter (A—G) on your Answer Sheet. ·Do not use any letter more than once. Hotelkeepers should take note because they are facing serious criticism! Women account for more than half of all business travelers, but hotels are not doing enough for them. This is evident from the results of a questionnaire distributed to hotel guests by the Business Travel Association. These show that the number of complaints made about the way women guests are treated is increasing. The Harbor Hotel in Hong Kong also conducted a recent survey of. Hong Kong's businesswomen, which reveals that 70% feel they receive an inferior service.{{U}} (8) {{/U}}The attitude of hotel staff made them feel out of place in public areas: for example. 62% chose to eat in their rooms because they were made to feel uncomfortable by staff when dining alone.{{U}} (9) {{/U}}Four years ago, for example, a similar survey had revealed that a significant number of women traveling alone and wishing to use the hotel restaurant were actually turned away. Many of the suggestions for improved services put forward by the Business Travel Association are relatively simple.{{U}} (10) {{/U}}Placing tables in restaurants in a way that allows the head waiter to introduce guests to one another, so they can choose to sit together over a meal, was a further suggestion. Guests in the dining room would then have the opportunity to meet up with others who might, for example, be attending the same conference, or have the same business interests. Wendy Wang, Executive Manager of the Harbor Hotel, agreed with the Business Travel Association that hotel star ratings should be influenced by the level of service they offer lo female business guests.{{U}} (11) {{/U}}Our survey highlighted the unwillingness of many women to air their views if they are treated badly, ' Wendy Wang pointed out. A group of influential businesswomen recently met to discuss the results of the Business Travel Association questionnaire. They suggested that businesswomen should not hesitate to make it clear if they have a problem.{{U}} (12) {{/U}}Once clients have gone. it is all too easy all the issue to be ignored by hotel managers, and it will also be forgotten by the overworked business executives themselves.A. The hotel staff assumed they should be booked into the same room.B. But there is clear evidence that things are slowly improving.C. This would enable women to make an informed choice about a hotel, and they would not be placed in the uncomfortable position of having to complain about poor service.D. It is advisable for them to do this during their stay rather than waiting until they check out.E. Making sure that facilities in guest bedrooms eater equally to the needs of male and female guests is one such idea.F. Most of the women, when questioned further, thought that the reason for this was that they were female and traveling alone.G. This is evident from the results of a questionnaire distributed to hotel guests by the Business Travel Association.

填空题A to send a telexB to check a carC to run a storeD to scan the adsE to drive a carF to read a magazineG to take a vacationH to buy clothes

填空题·Youwillhearasecretarygivinginformationtoherbossabouthisschedule.

填空题Icon Acoustics: Bypassing Tradition Like most entrepreneurs, Dave Fokos dreams a lot. He imagines customers eagerly phoning Icon Acoustics in Billerica, Massachusetts, to order his latest, custom-made stereo speakers At the age of 28, Dave set out to turn his dreams into reality. Like most entrepreneurs, Dave has taken a long time to develop his dream. (8) Dave discovered that he had a strong interest in audio engineering. He took independent-study courses in this area and by graduation had designed and built a pair of marketable stereo speakers. Following graduation, Dave pursued his interest in audio engineering. He landed a job as a loudspeaker designer with Conrad-Johnson, a high-end audio-equipment manufacturer headquarters in Fairfax, Virginia (9) Dave identified a market niche that he felt other speaker firms had overlooked (10) These affluent, well-educated customers are genuinely obsessed with their stereo equipment. "They'd rather buy a new set of speakers than eat," Dave observes. Dave faced one major problem--how to distribute Icon's products. He had learned from experience at Conrad-Johnson that most manufacturers distribute their equipment primarily through stereo dealers. Dave did not hold a high opinion of most such dealers; he felt that they too often played hardball with manufacturers, forcing them to accept thin margins. (11) This kept those firms that offered more customized products from gaining access to the market. Perhaps most disturbing, Dave felt that the established dealers often sold not what was best for customers, but whatever they had in inventory that month. Dave dreamed of offering high-end stereo loudspeakers directly to the audio-obsessed, bypassing the established dealer network. (12) "My vision for the future is one where all manufacturers sell their products directly to end user. In this way, even the audiophiles in Dead Horse, Alas- ka, can have access to all that the audio-manufacturing community has to offer. "A. At the age of 28, Dave set out to turn his dreams into reality.B. Furthermore, the dealers concentrated on only a handful of welt-known producers.C. Who provided mass-produced models.D. The firms tend to plow their money in to developing their products and have little leftover to market them.E. This niche consisted of "audio-addicts'--people who love to listen to music and appreciate first-rate stereo equipment.F. To serve the audio-addicts segment, Dave offers only the highest-quality speakers.G. It all began while majoring in electrical engineering at Cornell. By going directly to the customers, Dave could avoid the dealer markups and offer top-quality products and service at reasonable pric

填空题 MessageFor: Mrs. SteinbeckFrom: Michael CornwallMichael Cornwall phoned about the post of the (5) Manager.He's already got the (6) Original interview schedule doesn't suit him.He asked for a (7) interview. (Can you let him know if that's possible?)Confirmed that all (8) must be brought within this week.

填空题A security systemsB pension schemesC transportation systemsD afterdinner speakersE website designersF conference venuesG training coursesH promotional packages

填空题·You will hear a man phoning about a document that is needed urgently 　　　 {{B}}Southern Region Electricity Telephone Message For: Paul Scott{{/B}} Date: 19/8/98 Message:Jon Hausmann range from{{U}} {{U}} 1 {{/U}} {{/U}}. He would like last month' s{{U}} {{U}} 2 {{/U}} {{/U}}for the South--East. Please{{U}} {{U}} 3 {{/U}} {{/U}}to him, because he needs to get it as soon as possible: it is essential that he receives it{{U}} {{U}} 4 {{/U}} {{/U}}.

填空题Readthearticlebelowaboutmarketresearch.Inmostofthelines(34-45),thereisoneextraword.Itiseithergrammaticallyincorrectordoesnotfitinwiththemeaningofthetext.Somelines,however,arecorrect.Ifalineiscorrect,writeCORRECTonyourAnswerSheet.Ifthereisanextrawordintheline,writetheextrawordinCAPITALLETTERSonyourAnswerSheet.Theexercisebeginswithtwoexamples(0and00).MarketResearch0Marketresearchinvolvesincollectingandsortingfactsandopinionsfromspecificgroups00ofpeople.Thepurposeofresearchcanvaryfromdiscoveringthepopularityofapolitical【M1】partytoassessingwhetherisaproductneedschangingorreplacing.Mostworkin【M2】consumerresearchinvolvesinterviewersemployedbymarketresearchagencies,but【M3】certainindustrialandsocialresearchiscarriedoutbyanyspecialistagencies.Interviews【M4】maybewithindividualsorgroupsandcanlastanythingasfromminutestoanhouror【M5】more.Insomeinterviews,peoplemaybeaskedtoexamineortryoutproductsbefore【M6】givinguptheiropinion.Successfulinterviewerstendtolikemeetingpeopleandshouldnot【M7】onlybeshyofaddressingstrangers.Interviewersareusuallyexpectedtowork【M8】unsupervised,organisingtheirownworkload.Self-disciplineisabsolutelyessential-and【M9】asaregoodhealthandenergy.Therearenospecificagelimitsforsuchaworkthough【M10】manyagenciesprefertoemployolderapplicantswithexperienceofmeetingpeople.【M11】Marketresearchagencieswhichfrequentlyorganisetraining,wheretraineeslearnhowto【M12】recognisesocio-economicgroupsandpractiseapproachingtothepublic.Forinformationonmarketresearchtrainingandqualifications,contacttheMarketResearchAssociation.

填空题· You will hear another five recordings.· For each recording, decide where the speaker is talking.· Write one letter (A-H) next to the number of the recording.· Do not use any letter more than once.· You will hear the five recordings twice. A a car repairB an officeC an employment agencyD a travel agencyE a factoryF a shopG a computer companyH a solicitor's