填空题 LOST AND FOUND REPORTItem: a (5) bagDetails:Black with white (6) on itBig one with expensive photographing equipments in it Worth (7) Places visited:Portman Cafe--National MuseumOwner's name: Alan ThomasContact number: (8)

填空题State Farm will consider its repair policy and make some changes.

填空题·Choose the best sentence to fill each of the gaps.·For each blank 8—12 mark one letter (A—G) on your Answer Sheet.·Do not use any letter twice.·This is an example at the beginning. {{B}}Auction Sales{{/B}}Auctions are public sales of goods conducted by an officially approved auctioneer. He asks the crowd gathered in the auction-room to make offers, or "bids", for the various items on sale. He encourages buyers to bid higher figures, and finally names the highest bidder as the buyer of the goods.{{U}} {{U}} 1 {{/U}} {{/U}}. Among these are coffee, skins, wool, tea, fruit, vegetables, and wines. Auction sales are also useful for land and property, antique furniture, pictures, rare books, old china, and works of art. An auction is usually advertised beforehand with a full description of the articles to be sold and{{U}} {{U}} 2 {{/U}} {{/U}}. If the advertisement cannot give full details, catalogues are printed, and each group of goods to be sold together, called a "lot", is usually given a number. The auctioneer need not begin with Lot 1 and continue with Lot 2, Lot 3 and so on; he may wait until he sees certain dealers in the room and then produces the lots they are likely to be interested in. The auctioneer's services are paid for{{U}} {{U}} 3 {{/U}} {{/U}}. The auctioneer therefore has a direct interest in pushing up the bidding as high as possible.The auctioneer must know{{U}} {{U}} 4 {{/U}} {{/U}}. He will not waste time by starting the bidding too low. He will also encourage the rivals among buyers to bid against each other in order to get a high price. It is largely in his ad vice that a seller will fix a "reserved" price, that is, {{U}} {{U}} 5 {{/U}} {{/U}}. Even the best auctioneers, however, find it difficult to stop a "knock-out" (连裆拍货), because dealers illegally arranged beforehand not to bid against each other, but choose one of them as the only bidder, in the hope of buying goods at extremely low prices. If such a "knock-out" succeeds, the real auction sale takes place privately afterwards among the dealers.A Almost all goods of various qualities are sold by auction.B a price below which the goods cannot be sold.C Through Auction the seller usually can get a high price.D quite accurately the current market values of the goods he is selling, and he should be acquainted with regular buyers of such goods.E for the various items on sale.F in the form of a percentage of the price the goods are sold for.G where and when they can be viewed by possible buyers.

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填空题Famous star wearing cheap clothes to attend grand ceremony represents a new trend in fashion industry.

填空题Lookatthenotebelow.Youwillhearamanleavingamessageaboutdeliveriesforoneofhiscompany'ssuppliers.

填空题Increasing Customer Loyalty Customers are not revolutionaries. They are attracted to the certainty of knowing that what they buy it will be good value for money or will perform a particular task effectively.34. They are cautious but their loyalty, without once achieved, is the key to business success.35. Brands can help to create customer loyalty by providing us a signpost to certainty and36. safety. Ideally, when a customer sees a product, it leads to a range of positive thoughts37. so that the product is bought. Unfortunately, only a small number of products have38. reached to this level. While everyone in business is aware of the need to attract and39. retain customers, that they often overlook the second, more important, half of the40. equation. In the excitement of beating against the competition and securing orders,41. managers often fail to ensure that the customer remains a customer. It has been42. estimated that since the average company loses between 10 and 30% of its customers43. every year and this only recently have organisations started to wake up to these lost44. opportunities and to calculate the financial implications. Established customers often buy45. lot more and, and in addition, they may also provide free word-of-mouth advertising.

填空题{{B}}PART FOUR{{/B}}{{B}} ·Read the following text. ·Choose the best word to fill each gap. ·For each question (19—33) mark one letter (A, B, C, D) on your answer sheet.{{/B}} Gold edged up in Asia's afternoon trade on Thursday and looked well-supported around $400 by soaring{{U}} (19) {{/U}}oil prices rekindling concern over inflation, traders said.Spot gold was at $404.20/404.70 a(an) {{U}}(20) {{/U}}by 0412 GMT compared with $404.00/404.50{{U}} (21) {{/U}}quoted in New York on Wednesday. Dealers pegged key resistance at $405 an ounce.Dealers said investors were likely to lock in profits at current{{U}} (22) {{/U}}prices but rising oil prices have{{U}} (23) {{/U}}some physical demand. Gold has{{U}} (24) {{/U}}by nearly nine percent since{{U}} (25) {{/U}}this year's low of $371 an ounce in May."The outlook is still for oil prices to reach $50 a barrel, having already risen $10 since the end of June and a whopping $16 a barrel or 50 percent over the last year," N M Rothschild said in a(n) {{U}}(26) {{/U}}."The market remains{{U}} (27) {{/U}}about supply disruptions from Iraq. Higher oil prices bode well for gold, as the potential for inflation increases, which gold has historically been seen as a hedge against," it said.In the Tokyo gold{{U}} (28) {{/U}}, the benchmark June 2005 gold contract rose one yen per gram to 1,424 yen.Gold has been{{U}} (29) {{/U}}around $400 this week, but it is still some way off the heights{{U}} (30) {{/U}}in January, when the market hit a 15-year peak of $430.50 as the euro{{U}} (31) {{/U}}against the U. S. currency.The euro was little changed at $1.2337. Some dealers pegged upside target at $410 an ounce but any move upward would{{U}} (32) {{/U}}on how the dollar behaved against other{{U}} (33) {{/U}}."There's a little bit of physical demand but overall trading is quiet. I think trading range in Asia will be between $404 to $406 an ounce," said one dealer in Hong Kong SAR, a key bullion trading center in East Asia.

填空题A. Losing a business cardB. Taking the wrong equipmentC. Arriving late for a meetingD. Forgetting an addressE. Misunderstanding a messageF. Missing a presentationG. Forgetting to make a phone callH. Taking the wrong documents

填空题Cultural Awareness Programme

填空题{{B}}PART ONE{{/B}} · You will hear three telephone conversations or messages. · Write one or two words or a number in the numbered spaces on the notes or forms below. · You will hear each recording twice. {{B}}Conversation One{{/B}} · Look at the note below. · You will hear a man calling to rent an apartment. {{B}}Registration Form{{/B}} Date 23 February 2005 Time 10.30 Name of the customer John{{U}} (1) {{/U}} Occupation Student in Cambridge Renting details: 1 An apartment near Sunny St. 2 Not more than{{U}} (2) {{/U}}pounds a month 3 With{{U}} (3) {{/U}}and heating system 4 Renting period: about 1.5 years from July Contact number{{U}} (4) {{/U}}

填空题Phone Message Pad Message for John: Mr. Kim (Barcelona) rang Re: Head Office visit Time of arrival: (1) Day: (2) Charles de Gaulle Airport-can you pick him up? Wants meeting arranged with (3) about proposed (4) Please phone back soon

填空题Preparing for Exhibitions An exhibition is an excellent way of generating new business for companies, both large and small, and offers many advantages, such as obtaining sales leads, competitor intelligence, and learning more about industry development and trends., An exhibition should be seen as an integral element of an overall sales and marketing campaign. Companies that fail to plan their participation carefully could find exhibiting costly and unproductive. The success of any show is greatly influenced by the way exhibitors market themselves. If a new product launch is planned, for example, a good-sized demonstration area is needed with facilities for taking and following up leads. A stand manager should be appointed from the start. Forward planning of budgets is essential. (8) An exhibition is an ideal and highly effective platform for new product launches. (9) Make sure that you plan to use your exhibition as a focus for presenting something new either about your products/services or your company and ensure that you publicize any newsworthy information to maximize interest. Trade journals are keen to publicize new products and services, and often compile special preview issues prior to an exhibition. (10) (11) The guides produced by some exhibitions offer detailed information on all promotional opportunities around the show. Valerie Thompson, marketing director of Reed Exhibitions, says: "We realize how vital it is for exhibiting companies to plan way ahead of an exhibition. We do our utmost to encourage our exhibitors to maximize their participation in an event. (12) ". A. A number of exhibition organizations also provide free guides and services. B. Lead times for publications can be anything from 6 to 24 weeks before publication and it is essential that details are sent in time. C. Meetings on pre-show activities should be held to ensure all personnel are clear about recent developments. D. Research by the Exhibition Marketing Group shows that 61% of visitors are attracted to exhibitions by new products and technology. E. Make sure that any mail sent out about your company has details of your participation. F. The cost of exhibition space, transportation, and other related issues need to be considered well in advance. G. The success of any show is greatly influenced by the way exhibitors market themselves.

填空题·Read the article below about foreign exchange trading.·Choose the best sentence to fill in each of the gaps.·For each gap 8-12, mark one letter(A-G)on your Answer Sheet.·Do not use any letter more than once. {{B}}Foreign Exchange Trading{{/B}}Without foreign exchange trading, international trade itself could not exist. In former times trade was based on bartering—goods were exchanged for other goods. The introduction of precious metals (i.e., gold and silver) to pay for goods can be considered the forerunner of the foreign exchange market. The Greeks and Romans commonly used gold as a medium of exchange. Most world trade continued to be based on gold until the nineteenth century. But then industrialization in Western Europe and the United States had boosted world trade to such an extent that gold reserver were no longer adequate to meet the requirements. Governments introduced a par value of their respective local currencies in gold. Thus, the currencies were related to one another through a system called the gold standard. The gold standard system determined the value of all currencies based on gold．{{U}} (8) {{/U}}The system worked well until World War I, when trade was interrupted. After the war, currencies fluctuated widely in terms of gold and, thus, in relation to each other. The value of currencies was meant to be regulated by supply and demand (the market mechanism), but speculators often interfered with this mechanism. So in an effort to create more stable exchange markets, some countries, notably the United States, England, and France, returned to the gold standard．{{U}} (9) {{/U}}By 1971 it was the only country whose currency remained convertible into gold, and se, by declaring the dollar inconvertible, the gold standard was finally abolished.In 1944 toward the end of World War Ⅱ, the Western industrialized nations realized that foreign trade would be necessary to quickly and effectively heal the wounds of war. To create a calm and stable foreign exchange market, the United States government called for a conference in the summer of 1944. It was held in Bretton Woods, New Hampshire．{{U}} (10) {{/U}}The Bretton Woods Agreement stipulated that all member countries would express the value of their currencies in gold. However, only the United States dollar was convertible into gold, at the price of ＄ 35 an ounce.Central banks of the member countries were required to intervene in the foreign exchange markets to keep the value of their currencies within 1 percent of the par value. This intervention was achieved by buying or selling foreign exchange or gold. A given currency could, therefore, never rise above nor fall below fixed points, which are called intervention points. These are the prices beyond which the central bank intervenes．{{U}} (11) {{/U}}The system of fixed early 1970s. At that time a number of countries devalued their currencies. This meant that their currencies were now worth less in terms of gold. England in 1967, France in 1969, and the United States in 1971 and 1973, devalued their currencies, This caused an almost unprecedented turbulence in the foreign exchange markets. In addition, countries such as West Germany and Holland revalued their currencies (increased the par value of their currencies in terms of gold). Intervention by central banks became very costly. Foreign currency and gold reserves were drained．{{U}} (12) {{/U}}A This meant the values of different currencies could be compared in terms of one another.B At this conference, both the International MONETARY Fund (IMF) and the International Bank for Reconstruction and Development were established.C The Greeks and Romans commonly used gold as a medium of exchange.D It is not surprising, then, that the world saw a return to such payment.E Except for a brief period in the early 1930s, the United States stayed on the gold standard.F Countries had to buy their own currency with gold and foreign exchange in order to keep its value above the minimum intervention point, as agreed a Bretton Woods.G This is called the system of fixed exchange rates.

填空题Message Date: 12 November, 2000 From: Roshan Singh, 1 Department. Message: He has received an interesting 2 . and wants to discuss 3 . He has to reply by 4 .

填空题·Look at the notes below. ·You will hear a woman checking details of her appointments. Message Business Trip: 16/08 17/08 Appointments 16th 15:30．Meeting at Maplo with Mr.{{U}} (9) {{/U}} , the new{{U}} (10) {{/U}} 17th 9.30． Meet Nicholas at{{U}} (11) {{/U}} to discuss new products Don't forget to{{U}} (12) {{/U}} the ticket to Rome.

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填空题MEMO An overseas call to New York The caller wants to check the (1) in New York. The caller wants to make a (2) right now. The number is (3) , and the area code is (4) .