填空题Facebook Does an About-Face on Privacy Behold the two faces of Facebook; It's such a smart young company, but a slow learner. Both faces peeked out from the wreckage of the privacy imbroglio that wracked the social-networking site this week. Yes, it was silly, a tempest in a teapot, but it underscored a more fundamental problem that continues to plague Facebook—the world's most popular social network is simply not learning from its mistakes. Quick recap: Earlier in the month, Facebook changed its users' terms of service (TOS) so that the Company may retain archived copies of your User Content. (8) Facebook, they said would now own, forever and for always, all the deeply private and personal stuff you upload to Facebook to share with the whole world—even the pictures of your dog Muffy! "Facebook owns you!" critics cried. A few (very few) even went so far as to cancel their free accounts. On Monday, Facebook founder and CEO Mark Zuckerberg responded on his company blog, explaining that the change was needed to ensure that stuff like Wall posts and internal messages would remain intact even after someone quits the service. This would make sense—you don't want gaps in inter-user communications. (9) So today, Zuckerberg recanted and said Facebook was reverting the TOS to its original language and would continue to study the situation. He also launched a Facebook group, soliciting user feedback on how to handle the situation best and help establish a users' Bill of Rights. "More than 175 million people use Facebook," Zuckerberg pointed out."If it were a country, it would be the sixth most populated country in the world. " Hmmm, let's see. The sixth most populated country in the world is Pakistan. Though some might find the comparison to such volatile yet critically important-to-the-future country apt, the reality is that Facebookland is not a constitutional democracy; it's a benevolent dictatorship. And that's why it keeps making the same mistakes. Remember Beacon, Facebook's ill-fated social-ads play? Same deal. (10) Then next day, a hue, a cry, followed by a Zuckerberg recant on the company biog. Businesses are not democracies, nor should they be. (11) But that wasn't the case with either Beacon or this latest hoo-ha. Both were avoidable mistakes. So here's a suggestion for the Gentle Leader: Instead of this cycle of acting first and recanting in the face of public displeasure later, why not get your public on board from the get-go? The Bill of Rights group is a nice idea, but Facebook could go much further and easily create a massive advisory board—tens of thousands of people strong—who would be only too happy to vet ideas before their implementation. (12) But it needs to do a much better ob of utilising its own internal connections. A Facebook is a wonderful public experiment in social networks. B Sometimes the boss needs to make hard, unpopular decisions that may even drive away some customers. C It has also been banned at many places of work to prevent employees from wasting time using the service. D But rather than mollify the masses, the explanation inflamed them. E One day Zuckerberg announced that the company unilaterally would be broadcasting users' activities on third-party sites via newsfeeds. F A consumer-rights blog sounded an alarm last weekend, sparking a protest among users who interpreted the move as insidious. G Both faces peeked out from the wreckage of the privacy imbroglio that wracked the social-networking site this week.

填空题·Look at the note below.·You will hear a staff development officer booking a new member of staff on in-house training course. {{B}}ABP IN-HOUSE TRANING: COURSE BOOKINGS{{/B}}COURSE: (5) ______LEVEL: (6) ______NAME: Amy ChoiNAME OF LINE MANAGER: Mr. LimPOSITION/JOB OF LINE MANAGER: (7) ______ Manager Confirmby (8)______ mail.

填空题TheCareerForum0IfyouworkinthecitycentrethenavisittotheCareerForum,isthe00city"smostsuccessfulrecruitmentexhibition,willgiveyoutheinformation1youneedtodeterminewhetheryouaremakingupthemostuseofyourself.2Currently,thereareadvertisingmanynewvacanciesonthejobmarket.3Withgoodskillsandahealthyworkrecordingreaterdemandthanever,itis4theidealtimetoensurethatyourcareerisbeingontherighttrack.TheCareer5Forumhasbeenresponsibleforhelpingmanythousandsofthepeople6improvetheirjobpotential,anditcandosomethingthesameforyou.7Someofthebestjobsintownneverreachouttheadvertisingpages,so8tobeconsideredforoneofthesetopjobsastheybecomeavailable,9youwillneedtomakecloselycontactwiththeemployers"agents.TheCareer10Forumismakingtheperfectopportunity.Itissetinaninformalatmosphere11andthereisnopressureput;youcanchoosewhichagentsyoutalkto.12Soifyouarelookingforanewjob,comeandjoinusattheCareerForum.

填空题______

填空题{{B}}HowtoapproachReadingTestPartTwo{{/B}}·InthispartoftheReadingTestyoureadatextwithgapsinit,andchoosethebestsentencetofilleachgapfromasetofsevensentences.·Firstreadthetextfortheoverallmeaning,thengobackandlookforthebestsentenceforeachgap.·Makesurethesentencefitsboththemeaningandthegrammarofthetextaroundthegap.·Readtheontheoppositepageaboutanawardsschemeforcompanies.·Choosethebestsentencefrombelowtofilleachofthegaps.·Foreachgap8-12,markoneletter(A-G)onyourAnswerSheet.·Donotuseanylettermorethanonce.·Thereisanexampleatthebeginning,(0).{{B}}Theregion'sbestsmallercompanies{{/B}}Onceagain,readersofthismagazinehavethechancetovotefortheregion'sbestcompanies.(0)TheawardswillbepresentedatadinnerinBirminghamonMay17.Thepatternestablishedinthefirstyear,ofawardsforBestEstablishedCompany,BestNewCompanyandBestEntrepreneur,willofcoursecontinue.Howeverthisyearseesanewcategory,thatofBestCommunicationwithInvestors.(8)...TheEstablishedCompanyoftheYearwillbeonewhosesuccesshaslastedformorethanjustacoupleofmonthsoryears.Itssharepricewillbeperformingabovetheaverageforitssector,butthatisnottheonlymeasurementwhichwillbetakenintoaccount.(9)...Aboveall,thewinnerwillbeprofessionallymanaged,inawaythatdealsequallywellwithgoodandbadtradingconditions.TheNewCompanyoftheYear'willhavegonepubliclastyear,butwillalreadyhaveshownitsgrowthandmanagementqualities.(10)...Infactthreeearlywinnershavealreadybeensuccessfulinthissecondcategory,aswell.TheEntrepreneuroftheYearwillbesomeonewithaproventrackrecordofexpertiseinsettingupandprovidingleadershiptooneorpossiblymorebusinesses.Heorshewillhavecreatedanorganisationthatcandealwiththedemandsplacedonitasapubliccompany.(11)...Thewinnerwillhavemaintainedabalancebetweenthatoriginalenergyandtheneedtoadaptasthecompanygrows.Inournewcategory,BestCommunicationwithInvestors,thewinningcompanywillshowthatitisengagingintwo-waydialoguewithbothactualandpotentialinvestors.(12)...Allofthesecommunicationchannelswillbecarefullytailoredfortheintendedaudience.Inaddition,thecompanyislikelytodistributepressreleasesbyelectronicmeans,tomaximiseitsopportunitiesforpublicity.Nominationsforawardswereinvitedseveralmonthsago,andreducedbythejudgestoashortlistofthreeineachcategory.Theshortlistedcompaniesaredescribedbelow,togetherwithdetailsofhowtovote.Pleasegetyourvotetousnolaterthan31March.A.Itwit),ineffect,beabletodemonstratethatitcangoontobecomeanEstablishedCompanyoftheYearbeforelong,B.Inordertowin,thecompanywillhaveachievedsuccessinbothspheres,andhavetheevidencetoproveit.C.Toachievethis,itwillbeusingavarietyofmeans,includingtheannualreport,presentations,adedicatedwebsiteandattendanceatspecialisedexhibitions.D.Thejudgeswillalsoconsiderthedegreetowhichthecompanyhasawellplannedandsoundlyfinancedstrategyforitsgrowthanddevelopment.E.Atthesametime,thisstructuremustnotstiflethespiritthatledtothecompany'sinitialSUCCESS,F.Theinnovationhasbeenmadeinordertorecognisetheincreasinglyimportantpartwhichthisfactorplaysinacompany'ssuccess.G.Thecompetition,whichisnowinitstenthyear,isdesignedtoencourageexcellenceinsmallerpubliccompaniesbasedinthisarea.

填空题 · You will hear another five recordings. · For each recording, decide who is talking. · Write one letter (A-H) next to the number of the recording. · Do not use any letter more than once · After you have listened once, replay the recordings A．a receptionist B．an interpreter C．an accountant D．a typist E．a lawyer F．a salesperson G．a trainer H．a courier

填空题Discrimination on the grounds of race, religion or sex is ______

填空题{{B}}PART ONE{{/B}} · You will hear three telephone conversations or messages. · Write one or two words or a number in the numbered space on the notes or forms below. · After you have listened once, replay each recording.{{B}}Conversation One{{/B}} · Look at the note below. · You will hear a man buying toys for his son in a Chinese shop. The customer was leaving China soon, so he went to buy a Chinese (1)______ for his (2)______ son as (3)______ present. Finally he chose an (4)______ "Panda Trucker".

填空题AforumforchairmenandwomentoexchangeideasWhenCadburySchweppeswasconsideringsellingitsfoodandhealthproductsbusinessesinthemid-1980s,SirAdrianCadbury,chairmanatthetime,calledaboardmeetingandtoldthedirectorsnottomakeuptheirminds,butsimplytotalkaboutsellingthebusinesses.(0)Atthatfirstmeeting,everyonespokeup.Opinionwasdivided.Thesecondmeetingwasdifferent.'Wehadaverylargedegreeofagreement,'SirAdriansays.(8)...Hehadfearedthatattemptingtodealwiththematterjustinonemeetingwouldinhibitopendiscussion.Howtochairacompanyhasbeenalong-timepreoccupationofSirAdrian's.Thecommitteeheheadedintheearly1990s-setupbytheBritishgovernmenttoinvestigatecorporategovernance-producedtheCadburyreport.(9)...Thiswasjustoneofitsmanyrecommendations,whichhadamajorimpactonhowcompaniesaremanaged.Beingchairmanisadifficultjob,SirAdriansays.(10)...Forthatreason,hehashelpedsetuptheChairmen'sForum,acluboflike-mindedpeoplewhogettogethertoexchangeideasandlearnhowtochaircompanies.Aswellashostingdinners,addressedbymajorplayersinthebusinessworld,theforumhasheldseminarstodiscussissuessuchashowtogetthebestoutoftheboardandhowtorespondtoacrisis.JamesWatson,headoftheforum'ssteeringcommittee,believestheorganisationshoulddomoretopubliciseitsexistence.Oneofthereasonsisthathewantstoattractamorediversegroupofchairmenandwomenastheforumincreasesitssizetothe100membersheregardsasoptimal.(11)...ButallareUK-basedandthevastmajorityaremale.Theforumwantstoattractmorewomenandmorenon-Britishmemberstowhatitbelievesistheworld'sonlychairmen'sclub.MostchairmenofthebiggestUKcompanieshavestayedaway.(12)...SirAdrianismorecharitable:hebelieveschairmenoflargegroupsdonothavetimeforforummeetings.Buthearguesthatoneshouldnotunderestimatehowdifficultthejobis.Chairinganymeetingisachallenge.AndasJaneKelly,thefirstwomantojointheorganisation;says,leadingisoftenasolitarytask.'Thehigherupyoumoveinanyorganisation,thelonelieryoucanbe.Ateachlevel,thenumberofpeopleyoucantalktoissmaller.'HencethevalueofaclubliketheChairmen'sForum.ACurrentlyalmostallofthemheadlistedcompanies-althoughgenerallynotthebiggest-andsomecomefromprivatecompaniesandthepublicsectorBAmongotherthings,itcamedowninfavourofcompaniesseparatingtherolesofchairmanandchiefexecutive.CManyalsoregardtheopportunitytotestnewthinkingasamajorbenefit.DSomeforummemberssuspectthatmanyofthoseinpowerfulpositionsthinktheyknowitallalready.EDividingthedecision-makingprocessintoparts,eachwithitsownfocus,achievedthedesiredoutcome.FTherearenoclearguidelines.GHisplan.wastoholdanotheroneatwhichtheissuewouldberesolved.

填空题·Read the article below about the U.S. dollar. ·Choose the best sentence from the list A-G to fill each of the gaps. ·For each gap (8-12), mark one letter (A-G). ·Do not use any letter more than once. The Dollar in World Markets According to a leading German banker, the U.S.dollar is "the most frequently discussed economic phenomenon of our times". He adds, "... the dollar's exchange rate is at present the most important price in the world economy... " Because the dollar acts as a world currency,its value affects many nations,The central banks of many countries hold huge reserves of dollars, and over half of all world trade is priced in terms of dollars. Any shift in the dollar's exchange rate will benefit some and hurt others. Some people suggest, therefore,{{U}} (8) {{/U}} The dollar's exchange rate has been volatile and unpredictable. Several years ago, the dollar was rapidly declining in value. This made it{{U}} (9) {{/U}} The rise in the price of foreign goods made it possible for U.S.businesses to raise the price of competing goods produced here, thus worsening inflation. Foreigners who dealt in dollars or who held dollars as reserves were hurt. People in the United States who had borrowed foreign currencies found that they had to pay back more than they borrowed{{U}} (10) {{/U}} The United States lost face in the eyes of the rest of the world. The dollar went soaring upward, and the situation was reversed. The United States exporters found it hard to sell abroad because foreigners would have to pay more for U.S.dollars. People in the United States now bought the relatively cheaper foreign goods, and U.S.manufacturers complained that they could not compete. Job losses were often blamed on the "overvalued" dollar. Poor nations{{U}} (11) {{/U}} found it difficult to repay both the loans and the interest because they had to use more and more of their own currencies to obtain dollars. The solution to this problem is to end the system of floating exchange rates and return to fixed rates. We might even return to the gold standard. Fixed exchange rates didn't work in the past. currency values should be determined by market conditions. A drop in the exchange value of a nation's currency means that {{U}}(12) {{/U}} that it is too inefficient to compete in the world markets, that it is permitting a high rate of inflation which makes its goods too expensive, that it is going too deeply in debt, or that others have lost confidence in the nation's stability. A nation should bring its exchange rate back up by addressing these problems, not by interfering with the money market. A．that had borrowed dollars B．that the dollar's value should be more tightly controlled C．because the declining dollar would buy fewer units of the foreign money D．its value affects many nations E．difficult for Americans to purchase foreign goods and services F．that have a lot of U.S. dollars G．all nations want to import less and export more H．it is importing too much

填空题· Read the article below about web serf-service.· Choose the best sentence from the opposite page to fill each of the gaps.· For each gap 8-12, mark one letter (A-G) on your Answer Sheet.· Do not use any letter more than once. {{B}} Web self-service{{/B}} Many of today's e-business systems revolve around the concept of self-service applications. Serf-service is a web-based experience that's rich and concise enough to bring the user through to the logical end of a process or transaction without direct human assistance. In addition, self-service systems comprise voice-based customer response systems. These systems are increasingly integrated and complementary to web-based experiences. Because the Internet is a multimedia environment, we have the opportunity to change the way companies and customers interact. By building systems that allow us to identify the transaction, the data, the people, the service and the results, it's easy to see how self-determination is possible with a computer. For example, we can provide the ATM, the research, the bank teller, the investment portfolio, and the impact on our retirement plan all in one environment. {{U}}(8) {{/U}} We can service ourselves, gaining advice and recommendations based on how to make, then execute, a decision. To fully understand the importance of serf-service, let's first re-establish some principles that have recently fallen out of favor. The meltdown of many dot-coins has caused some brick-and-mortar firms to reinforce their positions regarding people-intensive systems, rather than investing in serf-service. {{U}}(9) {{/U}} Forget that notion. In reality, self-service is a strategy and technology that's not going away. It's going to become very large, and new and renewed companies will embrace it in a big way. The goal is to carefully select where to use self-service applications and techniques. {{U}}(10) {{/U}} Instead, many bland and ineffective experiences involving human interaction can be simplified and dramatically improved by the use of a self-service application. To figure out where self-service can be best applied, look at the partnerships your organization has, whether they're with employees, customers, or suppliers. For example, serf-service can help you improve the way employees gather and re-use information, or enable mom sophisticated distribution channels. Self-service has already been used in many ways for distribution and support applications. It improves the quality of service for applications that are repeatable and have defined procedures. And it also allows the volume of service to scale without adding large numbers of incremental staff. Those two goals alone should place serf-service high on your organization's list of priorities. {{U}}(11) {{/U}} But some companies have reversed that trend by realizing there's no way for them to scale or provide necessary service to partners and customers without self-service at the core of the strategy. If a company seeks out self-service application opportunities early in any organizational improvement program, they will create value, codify knowledge, and improve customer service in a single stroke. {{U}}(12) {{/U}}. A Some might consider that web-based self- service has had its day.B Understand that self-service systems, however, require a complex blend of business, work process and technology understanding.C The connection between research, decisions, transactions and recording can all be in one location.D There is a belief that serf-service 'systems are too difficult and too complicated to apply and, consequently, to last long.E Serf-service applications are often relegated to those that can't be developed with traditional systems, making the self-service option the last stop in the line when determining strategies.F In addition, self-service systems comprise voice-based customer response systems.G It's not designed to replace situations where human interaction is necessary.

填空题A an undergraduateB a parentC a personnel executiveD a sociologistE a consultant for job-seekersF a radio journalistG a psychologistH a general manager

填空题Know the needs of' your audience. Put what you have to say in a logical sequence. Ensure your speech will be captivating up to 34 your audience as well as worth their time and attention. Practice35 and rehearse of your speech at home or where you can be at ease36 and comfortable, in the front of a mirror, your family, friends or37 your colleagues. Use a tape-recorder and listen to yourself. Videotape38 your presentation and analyze on it. Know what your strong and39 weak points are. Emphasize your strong points during your presentation.40 When you are presenting it in front of an audience, you are performing41 as an actor is on stage. How much you are being perceived is very42 important. Dress appropriately for the occasion, Be solemn if your43 topic is serious. Present the desired image to your audience. Speak44 slowly, enunciate clearly, and show off appropriate emotion and feeling45 relating to your topic subject. Vary the tone of your voice and dramatize if necessary.

填空题Actions: A. claiming B. regretting C. washing D. watching E. drinking F. playing G. depositing H. toasting

填空题·Read the extract of an article below about product promotion.·In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.·If a line is correct, write CORRECT.·If there is an extra word in the line, write the extra word in CAPITAL LETTERS. Choosing the Right Promotional Product Can Attract Buzz

填空题Its strategy rests on two beliefs: first is a global product offers economies of scale

填空题Have a Successful InterviewThe aim of a job interview is to establish whether you are likely to do well in a particular job in a specific organization. This is not only a matter of having the necessary technical knowledge and skills. You must also have the motivation, the ability to adapt to new ways of working and to a new work environment, and the personality to do the job and fit into a new team. The ability to cope with stress and get on with people is essential. These include getting on with people, oral and written communication, team working, problem solving and good time management.Most people think that interviewers know what they are looking for and will recognise it when they see it. (8) . This applies to recruiters as much as anyone else. In fact, a former head of selection at one big firm used to say that "some interviewers are so poor that they would do better to rely on chance."In companies which recognise this, various methods are used to try to find the right person. (9) . Research has shown that this approach is more reliable than the ordinary job interview, though not as effective as using personality tests or assessment centres.In a structured interview the interviewer groups the qualities listed in the job specification under various headings. There are two well-established structures for this: the National Institute of Industrial Psychology's Seven-Point Plan and the Five-Fold Grading System. Both these systems cover factors such as physical appearance, qualifications, general intelligence, motivation and previous experience. (10) .However, they should not give equal weight to each one. Some factors are more important in one job than an other. For example, physical appearance and manner will be more important in a sales position than in a re searcher who works behind the scenes. It is also a fact that the impact the candidate makes in the first three or four minutes of an interview is of major importance. (11) . A decision not to hire is often made during those first few minutes.It is not always possible to tell whether structured interview techniques are being used if interviewers ask questions systematically, using some kind of checklist, and occasionally make a brief note, they probably are. On the other hand, if the interviewer goes through your application form to confirm what you have al ready said, or asks irrelevant questions, or jumps from one topic to another, the interview is unlikely to be structured. Before you attend any interview, look again at the job description and the personal specification. (12) . If you already have a mental list of the key points that you need to mention, you are unlikely to waste time giving irrelevant information or to omit important points in your favour.A Study them closely and assess what your interviewer will be looking for.B However, people are actually not very good at assessing one another.C establish whether you are likely to do well in a particular job in a specific organization.D Although a favourable impression may be reversed later in the interview, a negative impression is rarely changed.E The most common is the structured interview.F The effectiveness of the interviewer can be improved by training.G For each of these areas the interviewers score candidates against how well they fit the job specification.

填空题Customer care Apart from ensuring that an efficient electricity supply for our customers. Nat Electric provides an invaluable service in other areas34. as well. While our Customer Helpline (charged a local rates) is the35. first point of contact with when you want to make an enquiry and36. we receive a huge number of calls from customers-on37. average, there are 50 000 calls a one week a. Available 24 hours38. a day, seven days a week 365 days a year, our Helpline on advisors39. aim at to answer 95 percent of all calls within 15 seconds. There40. are more than 200 advisors, working in around the dock to41. provide for this servicd, backed by a further 80 support staff42. who do handle any necessary paperwork. Although our target43. is to reply to letters within 10 working days. Nat Electric regularly44. responds within three to four days, and we are especially proud of the45. standards achieved by our customer relations team.