问答题{{B}}Staff Relations: the importance of a company providing a range of facilities for all staff{{/B}}

问答题{{B}}Question 2{{/B}} ·Your company has decided to invest some of this year's exceptionally high profits in one of the following areas. ·new company buses ·culture comparative courses ·special bonus payments ·You have been asked to write a report recommending how the profits should be invested and what benefits they would bring respectively. {{B}}Question 3{{/B}} ·The international organisation you work for makes an award every month to a person in each department based on the following criteria: ·productivity ·relations with customers ·contribution to the team ·Your line manager has asked you to recommend someone from your department for this month's award. ·Write your recommendation, stating who the person is and the reasons for your choice. Describe how this person meets each of the three criteria for receiving the award. {{B}}Question 4{{/B}} ·Your company has planned three staff development courses. ·time management for all ·health and safety procedures in the workplace ·better interpersonal communication skills ·You have been asked to write a report, explaining which one of these courses you think would be most useful for people who do the same kind of job as you. ·Write the report, saying which course you have chosen. Explain why you feel it would be the most useful and also explain why the others are not so suitable.

问答题Asking for and following directions 问路指路

问答题For {{B}}two{{/B}} candidates {{B}} Cutting Departmental Costs{{/B}} Costs involved in running your department have recently risen sharply. You have been asked to consider how these costs could be reduced, Discuss, and decide together: · what reasons there might be for the sudden increase · how staff can be encouraged to help reduce costs For {{B}}three{{/B}} candidates {{B}} No-Smoking Policy{{/B}} Your company is considering introducing a No-Smoking policy. You have been asked to give your opinions on this policy. Discuss, and decide together: · what are the advantages and disadvantages of having a No-Smoking policy in a company · which parts of a company's premises should be included in a No-Smoking policy · how the company could deal with any objections from staff who are smokers

问答题{{B}} · The graph below shows GDP of different countries. · Using information from the graph, write a short report describing. · Write 120--140 words on your Answer Sheet.{{/B}} International Comparisons Canada Germany Japan United Kingdom United States GDP (% chg.from same quarter a year earlier) 2002(Q4) 3.5 0.5 2.2 2.2 2.9 2003(Q4) 1.6 0.2 3.2 2.5 4.3 2004(Q1) 1.6 1.5 5.4 3.0 5.0

问答题{{B}}Question 3{{/B}} ·One of your distributors wrote and asked whether your company would lower the price in their region to maintain the present market share. Your Sales Manager has asked you to write a letter to answer the distributor. ·Write your letter of reply, including the following information: ·declining the proposal for price reduction ·directing the customer's attention to the superior quality ·assuring the distributor of better after-sale services ·expressing thanks for their cooperation.

问答题?Thelinegraphbelowshowstheresultsofanexperimentusedtodeterminetheeffectsofvaryingthespeedofanassemblylineontheproduction.?Onthebasisoftheinformationfromthegraph,writeareportdecidingtheeffectsofspeedvariationonproduction.?Write120—140wordsonyourAnswerSheet.

问答题{{B}}Should staff that performs well at work be rewarded? (Why? / Why not? ){{/B}}

问答题For {{B}}two{{/B}} candidates{{B}} Time Management{{/B}}Your company has found that ineffective time management is one of the major problem areas throughout the workforce. You have been asked to put forward some suggestions for improving the situation.Discuss, and decide together:· why poor time management can become a major problem in companies· what procedures could be adopted to ensure that time is managed effectivelyFor {{B}}three{{/B}} candidates{{B}} Special Training Course{{/B}}Your company is considering offering some of its employees the opportunity of attending a special training course abroad. You are a member of the committee which will decide if this plan should be implemented.Discuss, and decide together:· what could be the advantages to employees of spending a period of time abroad· how a company can benefit from this kind of scheme· how the success of the training course could be evaluated

问答题I particularly don't want life assurance. I don't particularly want life assurance.

问答题PART TWO Questions 2-4 · Write an answer to one of the questions 2-4 in this part. · Write 200-250 words on pages 5 and 6. · Write the question number in the box at the top of page 5.

问答题What aspects the training should cover? How to evaluate the effectiveness of the training?

问答题{{B}}Staff Training: the importance of developing appropriate skills among the workforce{{/B}}

问答题How should companies select young people for educational projects? (Why? / Why not?)

问答题For two candidates Reducing Overheads You work for a company which supplies parts and accessories to a car manufacturer. You have been asked to suggest ways of reducing operation costs. Discuss, and decide together: · how operation costs might be reduced · who would need to be consulted about any possible changes. For three candidates Reducing Overheads You work for a company which supplies parts and accessories to a car manufacturer. You have been asked to suggest ways of reducing operation costs. Discuss, and decide together: · how operation costs might be reduced · who would need to be consulted about any possible changes · what risks will you run into during the processing. Follow-on questions: · What do you think are the risks for companies if they reduce spending on operation? (Why?) · What particular operation problems do you think your company have? (Why?) · Do you think companies should review all types of spending regularly? (Why? / Why not?)

问答题 Question 2 Your company believes that its factory workers lack basic skills in communication and problem solving. You have been asked to write a proposal concerning offering basic classes on-site. Write your proposal, including the following: a brief account of factors preventing the workers from receiving training a description of the way classes on-site are organized an explanation of the advantages of classes on-site over other forms of training Question 3 Your company has suffered a noticeable loss in profits last summer most probably due to the high turnover from the workers, which in turn has resulted in reduced efficiency. You have been asked to write a report concerning the possible reasons for the loss of experienced workers. Write the report for your manager, including the following information= why high turnover from the workers accounts for the loss in profits why more workers have resigned their jobs than before how this trend can be reversed Question 4 Your office has received a request from colleagues of another office for a recommendation of software, which automates auditing in divisional offices. You have been asked to write a letter recommending the use of such software. Write the letter to the author: stating your understanding his need and your reaction to it recommending the software and explaining why it is considered suitable offering him a meeting to discuss this matter

问答题Question 3 A customer has failed to pay your company for the merchandise delivered after repeated attempts to collect payment, and your line manager has asked you to write a final demand letter to the customer demanding the payment be made. Write a letter to the customer briefly introducing the situation that both you and your customer are involved in stating the amount of money that the customer owes you displaying the benefits of payment on time for both sides indicating what your company is going to do if the customer still doesn"t pay you on time.

问答题(The candidate chooses one topic and speaks about it for one minute.)A Customer Relations: how to maintain customer interest in a company's productsB Transport Management: the importance to a business of an efficient public transport systemC Market Research: the importance of doing market reach before launching a new product.

问答题What measures are most effective for identifying new export markets? How to maintain sales in export markets?