问答题{{B}} ·You are going to apply for a position of Human Resources Manager in a multinational company. ·Writer a cover letter. ·Write 200--250 words on your Answer Sheet. {{/B}}

问答题{{B}}How the project could be used to promote the name of the company? How to monitor the progress and outcomes of the project? {{/B}}

问答题{{B}} Travelling to Work{{/B}} Your company's location in a busy city centre means that staff often complain about the time taken to get to work. You have been asked to make some recommendations. Discuss and decide together: · whether it would be better for staff to use public or private transport · what the effects might be of allowing staff to work flexible hours. For three candidates {{B}} Travelling to Work{{/B}} Your company's location in a busy city centre means that staff often complain about the time taken to get to work. You have been asked to make some recommendations. Discuss and decide together: · whether it would be better for staff to use public or private transport · what the effects might be of allowing staff to work flexible hours · what other measures the company could take to deal with the situation. Follow-on questions · Would you be willing to spend a long time travelling to work every day? (Why?/Why not?) · Should companies provide staff with financial assistance if they have long journeys to work? (Why?/Why not?) · What do you think influences a company's decision to be located in a busy city centre? (Why?) · What effect do you think technology will have in the future on where people do their work? (Why?) · What could be the long-term effects of changes in the hours people work and where they work? (Why?)

问答题Question1·ThegraphbelowshowstheCanadianadvertisingspendinginsevenmajorareasin2002.·Usingtheinformationfromthegraph,writeashortreportdescribingallthedistributionoftheadvertisingspendinginsevenmajorareasin2002.·Write120-140wordsontheseparatepaperprovided.

问答题{{B}}How should companies select young people for educational projects? (Why? / Why not?){{/B}}

问答题{{B}}Financial Management: how to ensure that a company plan is implemented?{{/B}}

问答题{{B}} Task Sheet for Candidate A Task Sheet 1{{/B}} A: Managerial skills: certain skills developed to be successful in a particular position B: Advertising promotion: key components to advertise a new product successfully C: Business risks, how to face risks and challenges in business {{B}} Task Sheet for Candidate B Task Sheet 2{{/B}} A: Corporate culture: Elements involved in creating the norm, beliefs and philosophies of the organization B: Innovation： how to make a corporation full of new and better ideas C: Decision-making: how to make a decision effectively

问答题· As China's market economy has been getting more mature gradually, more attention should be paid to customer service, if companies want to maintain sustainable development. The managing director has asked you to suggest ways of improving customer service of your company. · Write a proposal for the managing director, including the following information: · reasons for strengthening the customer relations department; · ways of handling customers' complaints; · why and how the after-sale service should be improved; · decision to adopt the policy of "The customer is always right". · Write 200-250 words on the separate answer paper provided.

问答题Question 4 · The supermarket you work for is considering installing a TV system in its departments to give customers information on products and services while they shop. You have seen an advertisement for a company which provides this type of system. ·Write a letter to the Manager of the company, Mr. Goodson, · give details of your supermarket; · what information you want customers to see; · the number of TV screens you want to install; · when you want to have it done and why. · Write 200-250 words on the separate answer paper provided.

问答题{{B}}Question 3{{/B}} ·Your General Manager has known from an advertisement that Citizen Brand Quartz is looking for sales agents throughout China. He has asked you to write a letter to the company, asking to act as a sales agent. ·Write the letter, including the following details: ·your past experience and proficiency ·the potential market for the product concerned ·reference to the general information regarding yoUr credit and integrity.

问答题Controlling the discussion 掌控讨论

问答题Training: the importance of providing training for company personnel

问答题{{B}}Question1{{/B}}·Thechartontheoppositepageshowstheannualpercentagechangeinturnoveroftwocompanies,comparedwiththepreviousyear,from1990to2000.·Usingtheinformationinthechar[,writeashortreportdescribingandcomparingthechangesinturnoverforthetwocompaniesduringtheII-yearperiod.·Write120-140words.Percentagechangeinturnover,comparedwithpreviousyear

问答题{{B}}Question1{{/B}}·TheCustomerServicesDepartmentofyourfastfoodchainrestaurantconductedstafftraininginordertoreducethenumberofcomplaintsandachievehigherrateofcustomersatisfaction．Thebarchartbelowshowsthechangesintheaveragenumberofcomplaintsfiledinaweekafterthetrain-ing．·Usingtheinformationfromthechart，writeashortreportanalysingtheresultofthetraining．·Write120-140words

问答题{{B}} Question 2{{/B}} Your company has decided to look into how establishing cooperation between a school and itself will affect its productivity. You have been asked to write a proposal regarding the consequences of various types of cooperation such as "adopt-a-school" programs. Write your proposal, including the following: a description of the current relations between educational institutions and your company recommendations for types of cooperation between a school and your company an explanation of the benefits from the cooperation suggestions as to how the employees should be motivated {{B}} Question 3{{/B}} A restaurant has recently moved to a new location, and the owner of this restaurant has asked you to write a report of problems that occurred due to this transition. Write the report to your manager, including the following information: the need to research the problem created after the transition specific problems that occurred solutions demanded under this circumstance {{B}} Question 4{{/B}} Your company has just received a letter from a purchasing agent, who claims that the last shipment from your company was damaged and wants a replacement shipment. You have been asked to write a letter as a reply to his request. Write the letter to the purchasing agent: apologizing for the damage and explaining possible causes asking for detailed documents about the damage expressing your goodwill to cooperate in the future

问答题Conference programme

问答题{{B}}Strategic Planning: the factors involved in managing change effectively within an organization{{/B}}

问答题{{B}} · Your company received a number of complaints from staff about their working pressure. The Human Resources Manager asked you to write a report about the current situation. · Write the report, including the reasons for the complaints and recommendations for dealing with then. · Write 200—250 words on your Answer Sheet.{{/B}}

问答题{{B}}Could you tell me which kinds of jobs you think will be the best paid in the future in China?{{/B}}

问答题Checking and confirming 核实确认