问答题For {{B}}two{{/B}} candidates Customer Involvement Your company has decided to try to increase customer involvement in the range and quality of its products. You have been asked to consider how this could be done. Discuss, and decide together: · how customer opinion of products can be obtained most effectively · what use a company should make of information provided by customers For {{B}}three{{/B}} candidates {{B}} Employee of the Year Award{{/B}} Your company has decided to introduce an Employee of the Year award. You have been given the task of organising this scheme, Discuss, and decide together: · what criteria should be used to select the winner · which people inside and outside the company should be asked to help choose the winner · what kinds of rewards would be most suitable for the winner

问答题Who is a ship's manifest given to?

问答题{{B}}Talking about transportation options{{/B}}

问答题{{B}}Job satisfaction or money, which is more important?{{/B}}

问答题Do you think that modern technology will affect future demand for meeting facilities? (Why? / Why not?)

问答题In an FOB transaction who arranges and pays for freight, insurance, delivery and import duties?

问答题{{B}} Question 2{{/B}} Your company believes that its factory workers lack basic skills in communication and problem solving. You have been asked to write a proposal concerning offering basic classes on-site. Write your proposal, including the following: a brief account of factors preventing the workers from receiving training a description of the way classes on-site are organized an explanation of the advantages of classes on-site over other forms of training {{B}} Question 3 {{/B}} Your company has suffered a noticeable loss in profits last summer most probably due to the high turnover from the workers, which in turn has resulted in reduced efficiency. You have been asked to write a report concerning the possible reasons for the loss of experienced workers. Write the report for your manager, including the following information= why high turnover from the workers accounts for the loss in profits why more workers have resigned their jobs than before how this trend can be reversed {{B}} Question 4 {{/B}} Your office has received a request from colleagues of another office for a recommendation of software, which automates auditing in divisional offices. You have been asked to write a letter recommending the use of such software. Write the letter to the author: stating your understanding his need and your reaction to it recommending the software and explaining why it is considered suitable offering him a meeting to discuss this matter

问答题{{B}}Is capital market important or not? Why? Can you give explanation about it?{{/B}}

问答题Question 2· The Marketing Director of your organisation is concerned about the level of sales in the region where you work, and has asked you for a report explaining the situation.· Write your report for the Marketing Director, · briefly comparing sales with those of a year ago · giving reasons for the present situation as regards sales · saying what you are doing to improve the situation ' · expressing. your confidence in the future.· Write 200 - 250 words.Question 3· The organisation you work for has a suggestion scheme which staff are asked to contribute to. You have an idea for improving the way in which new staff are recruited, and have decided to send a proposal to Ms Cartwright, who administers the suggestion scheme.· Write your proposal, · outlining the present way in which new staff are recruited · describing your idea for improving the method · explaining how your idea can be introduced · outlining any disadvantages your idea might have.· Write 200 - 250 words.Question 4· This is part of a letter sent to you by Mr Sharrold, one of your organisation's customers:I was shocked to be spoken to so rudely on the telephone by a member of your sales staff, particularly as my reason for calling was to point out mistakes in the goods that had been despatched to me.· Write a letter to Mr Sharrold, · apologising for what has happened · saying what you have done to deal with his complaint · explaining why the mistakes were made · offering compensation.· Write 200 - 250 words.

问答题Do you think that in future more employees will be expected to work flexible hours? (Why? / Why not?)

问答题· The Human Resources Director of the company you work for is keen to improve the way in which the company recruits new staff, and has asked you to propose an improvement. · Write a proposal for the Director, including the following information: · the problems caused by the current system of recruitment · your idea for a new method · the likely benefits of the new method · any possible disadvantages of the new method. · Write 200-250 words on a separate sheet.

问答题{{B}} Build a website{{/B}} Your small shop wants to build a website. You have been asked to submit ideas on how to do business online. Discuss, and decide together: ·feasibility of building a website for the shop ·how to run the shop online

问答题accountantbookkeeperrecordsclerkprocurementclerkmailclerkmarketanalystseniorresearcherpayrollclerkplanforemansalesrepresentativetaxspecialistexecutivesecretaryadvertisingmanagerPRmanageraccountreceivableclerk

问答题{{B}}Receiving a visitor to your office 接待来宾{{/B}}

问答题Do you think you should make a full preparation for job interview?

问答题PART TWO Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words on a separate sheet.

问答题{{B}}Could you tell me whether you think people in China leave school and college sufficiently prepared for working life? {{/B}}