填空题that half of those are yet to be closed in the next few months, because of falling

填空题{{B}}How to approach Listening Test Part Two{{/B}}· In this part of the Listening Test you listen to five short monologues, spoken by five different speakers.· There are two tasks for each of the five monologues. For each task you must choose one out of eight options.· You can either do one task the first time you listen and the other task the second time, or deal with the two tasks for each monologue together.· Within each monologue, the information for each of the two tasks may come in either order· Listen for overall meaning. Do not choose an answer just because you hear the same words in the recording as in the question.· Check you have not used the same option more than once within each task· You will hear five different people talking about selling.· For each extract there are two tasks. For Task One, decide which view about selling the speaker expresses from the list A- H. For Task Two, choose the mistake the speaker describes making from the list A - H.· You will hear the recording twice. {{B}}TASK ONE - VIEW{{/B}}· For questions 13 - 17, match the extracts with the views, listed A - H.· For each extract, decide which view the speaker expresses.· Write one letter (A - H) next to the number of the extract.A Clients' choices are driven by quality more than price.B You should never criticise your competitors when talking to clients.C Clients value a fully positive attitude in sellers.D You should never forget the importance of cost,E Clients may require you to include apparently unprofitable incentives.F You should develop a relationship with clients before attempting to negotiate,G Clients appreciate the social benefits of doing business,H You should find out as much as possible about a client's business.

填空题awarded medals in each event, and the country with the most of medals is

填空题All key parameters of an alliance relationship have to be planned comprehensively.

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填空题· Read the text below about IT training.· In most of the lines (41-52) there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.· If a line is correct, write CORRECT on your Answer Sheet.· If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. {{B}} IN-HOUSE IT TRAINING {{/B}} One of the most important things you should consider before implementing an IT training program is whether that the content is current, accurate41 and easily be understood by trainees. In general, you should look42 for a training program that has done an affiliation with industry43 leaders. For example, a course on Windows 2000 should at least44 be approved by Microsoft. A course that has been co-developed in45 this way ensures so that trainees will study relevant and correct46 information. Also, take into your account the availability of practical47 exercises. Many off-site, instructor-led programs which provide learning48 labs for trainee practice, but take good on-site training courses can49 include hands-on simulations that resemble to an actual networking50 or desktop environment. This supply allows trainees to interact with51 the programs without crashing down a live system. It also means that52 trainees can study while at work so that less time is going missed, and production schedules are not interrupted.

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填空题CUSTOMER SERVICE Customer service has become such as an important competitive differentiator that it really is no longer solely the responsibility of41. a small group of individuals staffing around a complaints desk.42. Customer service is included every employee's responsibility, and it43. should be a proactive rather than a reactive strategy. Excellent44. service wins and keeps up customers. Service means extras—in terms45. of product, care and information—customised to meet for the similar46. needs of a group of customers. It has become so relatively complex47. and inclusive, extending from order planning to postsales service,48. that a cross-functional team of staff and managers is often one needed49. for service delivery. Some more things haven't changed. The three50. "F"s of service still apply, it has to be fast, flexible, and come51. from the first person the client contacted. However by today, the first52. person may be a computer, and fast now means instantaneous. Flexibility remains key to survival.

填空题Our engineers (recently/find) ______ a fault with the batch of hard disk drives that we (manufacture) ______ in June and July last year.

填空题product or product class hence the housing market, the grain market, and so much on.

填空题The exporter opens a letter of credit by ______ an application form. (complete)

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填空题It is efficient to employ specializing companies to conduct some specific work.

填空题You have made an error on your September statement. An error ______

填空题Manypeoplehavethefalseimpressionthattheyhavetochangecareersin____________.

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填空题have realized it, and if that's the case you probably haven't been responding as you should do.