填空题 · As you listen, for questions 1-12, complete the notes, using up to three words or a number. · After you have listened once, replay the recording. Achievement 1. During the past three years, there has been a ______ increase in sales every year. 2. The company will enjoy a higher profit growth over the next ______ years. 3. Because of the global ______, the company had experienced a 7% decrease. New market 4. The major competitors are ______ and Snowy. 5. The new market is located in ______. 6. Some countries, such as ______ have a rapid development of economy. 7. For some customers, certain brand represents certain ______. New strategy 8. The company has planned a ______ attack for the next decade. 9. Firstly a ______ will be set up. 10. Secondly more investment will be made in ______. 11. The company will also be involved in ______ and environmental protection. 12. The company wants to gain trust from the customers and ______.

填空题Besides loss control inward, there is a threat to management outward.

填空题Business Negotiating Tip Tackle Your Negotiation "Partner" 41. a process of addressing an issue in a more creative and civilized manner. 42. You may not be like your partner. But you have to control your emotions, rather 43. than to let your emotions control you. Think of your negotiating partner as 44. someone you in need and who needs you in return. This way, you concentrate 45. on the issue at your hand. 46. This doesn't mean that voicing a critical opinion will cast a negative doubt 47. upon your person. On the contrary, people often appreciate it honesty. But then 48. again, it is the way you convey it. Suggest, not to accuse. 49. During your interaction, try to understand the basic nature of your partner; 50. this will go a for long way in the negotiating process. 51. You must be confident (or at least you appear to be) because most people want 52. to negotiate with someone who they feel will deliver.

填空题{{B}}PART FOUR{{/B}}{{B}} · Read the following text. · Choose the best word to fill each gap. · For each question 21--30, mark one letter A, B, C or D.{{/B}} Between now and 2005,{{U}} (21) {{/U}}services will become commonplace. Business and economy-ties? Web services will be introduced; and consumers will{{U}} (22) {{/U}}their digital identities. Not only will the Net support a variety of new access devices, but it will also become the primary vehicle for voice, data and video{{U}} (23) {{/U}}. Already, a group of communication giants, including AT＆T,{{U}} (24) {{/U}}an alliance called Embedded Internet, which aims to accelerate the market for globally networked, intelligent devices in homes, offices and factories worldwide.Putting everything and everyone on the Net will open up new commercial opportunities For example, when you visit a new place, your mobile device, knowing your preferences will{{U}} (25) {{/U}}suggest the restaurants that serve your favorite wines and foods, list the shows you might like to see, then provide you with maps for how to get there, says Joy, whose company is designing Jini, a{{U}} (26) {{/U}}system to automatically link computing devices. The new services electronically link up buyers and sellers who{{U}} (27) {{/U}}no prior contact and may want to do business with each other only once.These{{U}} (28) {{/U}}will take bandwidth and lots of it. Some of the sector's biggest companies are working on making the internet 1,000 times faster and more reliable. Internet service providers will charge accordingly, just as travelers pay different{{U}} (29) {{/U}}for first or second class. The system is supposed to give consumers flexibility, allowing them to{{U}} (30) {{/U}}bandwidth when they need it.

填空题Japan's Lost Generation Hikikomori has become a major issue in Japan. Loosely translated as "social withdrawal", Hikikomori (31) to the state of anomie into which an increasing number of young Japanese seem to fall these days. Socially withdrawn kids typically lock themselves (32) their bedrooms and refuse to have any contact (33) the outside world. They live in reverse, they sleep all day, wake up in the evening and stay up all night watching television or playing video games. Some own computers or mobile phones, (34) most have few or no friends. Their funk can last for months, even years in extreme cases. No official statistics are available, but it is estimated (35) more than 1 million young Japanese suffer from the affliction. One (36) young man was the protagonist of my latest novel, Symbiosis Worm. Hikikomori is a consequence of the phenomenal growth of the Japanese economy (37) the latter half of the 20th century and the tremendous technological progress the country made during that time. Japanese youth could not afford to (38) socially withdrawn (39) their parents were not affluent enough to provide them a home, meals and extras that have come to be thought of as basics-audio and video equipment, software, mobile phones, computers. And there (40) plenty of newer technological devices for these youths to pursue.

填空题Task Two-Experience ·For questions 18-22．match the extracts with the experience，listed A-H． ·For each extract，choose the experience stated． ·write one letter(A-H)next to the number of the extract． A．I worked as a detective in a hotel． B．I passed the saving on to my customer． C．I helped customers to solve personal problems． D．I bought rubber cement in a hardware store． E．I worked as a clerk in a hardware store． F．Advertised featured customer service should satisfy different needs． G．I handled complaint． H．I sold the product to customer with little discount．

填空题SELLING TACTICS NOTES Business Presentation Pay Attention to Getting Attention 1．A major obstacle of selling things is that your sales message will be______.Three proven ways you can capture a prospect's attention quickly: 2．Make a______. 3．Surprise your prospects______. 4．Include attention getting headlines on all______. Emphasize the Human Relationship 5．Prospective customers are more receptive to buying from a real person than from______. Tip: 6．Sell yourself to make prospective customers ______with the selling process. 7．Sell your company and its history of producing results to make prospective customers confident of your ability to deliver______. Trigger Your Customer's Imagination 8．Convert the benefits delivered by your product or service into______. 9．Put your prospect in the picture by dramatizing what it feels like to be______. 10．Be______. 11．If you promote a business opportunity, describe what it feels like to be at home working Tip: 12．Be sure your word pictures are dramatizing benefits and______.

填空题 ·Read this text taken from an article about accounting. ·Choose the best sentence to fill each of the gaps. ·For each gap (9-14), mark one letter (A-H) on your Answer Sheet. ·Do not use any letter more than once. Accounting Accounting is the process of systematically collecting, analyzing, and reporting financial information. Bookkeeping is essentially record-keeping which is part of the overall accounting process. A private accountant is hired by a specific organization to operate its accounting system and to interpret accounting information. A public accountant performs these functions for various individuals, or firms, on a professional-fee basis.{{U}} (9) {{/U}}. The accounting process is based on the accounting equation, assets = liabilities+ owners' equity.{{U}} (10) {{/U}}.There are five steps in the accounting process: 1) Source documents are analyzed to determine which accounts they affect. 2) Each transaction is recorded in a journal. 3) Each journal entry is posted in the appropriate general ledger accounts. 4) At the end of each accounting period, a trial balance is prepared to make sure that the accounting equation is in balance at the end of the period. 5) Financial Statements are prepared from the trial balance.{{U}} (11) {{/U}}. A new accounting cycle is then begun for the next accounting period. The balance sheet, or statement of financial position, is a summary of a firm's assets, liabilities, and owners' equity accounts at a particular time.{{U}} (12) {{/U}}. On the balance sheet, assets are categorized as current (convertible to cash in a year or less), fixed (to be used or held for more than one year), or intangible (valuable solely because of the rights or advantages they confer).{{U}} (13) {{/U}}. For a sole proprietorship or partnership, owner's equity is reported by the owner's name in the last section of the balance sheet. For a corporation, the value of common stock, preferred stock, and retained earnings is reported in the owners' equity section. An income statement is a summary of a firm's financial operations during a specified accounting period.{{U}} (14) {{/U}}. Operating expenses are then deducted to compute net income from operations. Finally, non-operating expenses and income taxes are deducted to obtain the firm's net income after taxes. The information contained in these two financial statements becomes more meaningful when it is compared with corresponding information for previous years, for competitors, and for the industry in which the firm operates. A On the income statement, the company's gloss profit on sales is computed by subtracting the cost of goods sold from net sales. B These ratios provide a picture of the firm's profitability, its short-term financial position, its activity in the area of accounts receivable and inventory, and its long-term debt financing. C Similarly, current liabilities are those that are to be repaid in one year or less, and long-term liabilities are debts that will not be repaid for at least one year. D Double-entry bookkeeping ensures that the balance shown by the equation is maintained. E This statement must demonstrate that the equation is in balance. F Accounting information is used primarily by management, but it is also demanded by creditors, suppliers, stockholders, and government agencies. G Once statements are prepared, the books are closed. H Bookkeeping is essentially record-keeping which is part of the overall accounting process.

填空题· You will hear five different business people talking about corporations. · For each extract there are two tasks. For Task One, choose the advantage of corporations described from the list A—H. For Task Two, choose the disadvantage of corporations from the list A—H. · You will hear the recording twice. {{B}} TASK ONE—ADVANTAGE{{/B}} ·For questions 13—17, match the extracts with the advantages, listed A—H. ·For each extract, choose the advantage stated. ·Write one letter (A—H) next to the number of the extract. A Continuous life B Ease of attracting capital C Greater motivation D Ease of transferring ownership E Large size F Limited liability G Tax advantages H Almost unlimited Secrecy

填空题 Task Two—Comments · For questions 18-22, match the extracts with the comments, listed A-H. · For each extract, choose the right comments. · Write one letter (A-H) next to the number of the extract. A Anytime Fitness is also Anywhere Fitness. B Members can work 24 hours. C There is alarm and tracing system. D We will open 2,000 clubs by the end of 2011. E The club is small and community-oriented. F We will open 10,000 clubs by the end of 2011. G Members haven't belonged to any club. H Members do exercises fewer than 40 hours.

填空题able to transfer that what they have just practised directly into the

填空题[此试题无题干]

填空题A Globalisation is an umbrella term for a complex series of economic, social, technological, cultural and political changes seen as increasing interdependence, integration and interaction between people and companies in disparate locations. As a term, "globalisation" has been used as early as 1944 but economists began applying it around 1982. Theodore Levitt is usually credited with its coining through the article he wrote in 1983 for the Harvard Business Review entitled "Globalisation of Markets". The more encompassing phenomenon has been perceived in the context of sociological study on a worldwide scale. B Inflation risk is whether a rate of return or an investment keeps up with the rate of inflation. For example, if there is 4 percent inflation over the year, you must have 4 percent more money at the end of the year than at the beginning of the year to buy the same amount of goods and services. That means your stock need to go up in value more than 4 percent to earn a return on your investment. Stocks have generally done very well in this category. C A Low-Carbon Economy (LCE) is an economy which has a minimal output of greenhouse gas (GHG) emissions into the biosphere, but specifically refers to the greenhouse gas carbon dioxide. Recently, most of scientific and public opinion has come to the conclusion that there is such an accumulation of CHGs (especially CO2) in the atmosphere due to anthropogenic causes, that the climate is changing. The over-concentrations of these gases is producing global warming that affects long-term climate, with negative impacts on humanity in the foreseeable future. Globally implemented LCE's therefore, are proposed as a means to avoid catastrophic climate change, and as a precursor to the more advanced, zero-carbon society and renewable-energy economy. D A web search engine, which is commonly named as "a search engine", is designed to search for information on the World Wide Web. The search results are usually presented in a list of results and are commonly called hits. The information may consist of web pages, images, information and other types of files. Some search engines also mine data available in databases or open directories. Unlike Web directories, which are maintained by human editors, search engines operate algorithmically or are a mixture of algorithmic and human input. E Cultural tourism (also called culture tourism or cultural heritage tourism) is the subset of tourism concerned with a country or region's culture, specifically the lifestyle of the people in those geographical areas, the history of those peoples, their art, architecture, religion, and other elements that help shape their way of life. Cultural tourism includes tourism in urban areas, particularly historic or large cities and their cultural facilities such as museums and theatres. It can also include tourism in rural areas showcasing the traditions of indigenous cultural communities (i. e. festivals, rituals), and their values and lifestyle.

填空题{{B}}PART FIVE{{/B}}{{B}} · Read the following text. · For each question 31--40, write one word.{{/B}} This old house is still{{U}} (31) {{/U}}pretty good shape,{{U}} (32) {{/U}}its newly rich owners wanted something bigger and better on their expensive Los Altos lot. Instead of bulldozing the house,{{U}} (33) {{/U}}other newly rich Silicon Valley owners have been doing lately, they decided to give it away to the city of East Palo Alto.Roger Gaw is a Los Altos homeowner who wants to donate a house; "We paid a lot of money to have the house moved here. And someone gets a home. So it works{{U}} (34) {{/U}}everybody."The idea quickly caught on. A tax break for well-to-do home builders and a nearly free home for a needy family, add up to good business{{U}} (35) {{/U}}real estate agents. Christina Luiz is a real estate agent in Silicon Valley. "I personally own two homes that could be used. I talked to one of my other builders, and they said, they too, would be willing to donate the homes in perfect condition. And I said, how could I do this, and East Palo Alto told me, we're getting calls from people who want to donate for tax reasons."{{U}} (36) {{/U}}no time, the city of East Palo Alto found itself with eight donated houses.Mayor Sharifa Wilson says of the situation, "One of the dilemmas that East Palo Alto has is that we don't own any property.{{U}} (37) {{/U}}the dilemma is what we do{{U}} (38) {{/U}}the houses that people offer us?"Over the past few decades, East Palo Alto has been an island of difficulty in a world of affluence. Poverty, drugs and drive-by shootings earned it the title "murder capital" a few years back. Now it's benefiting{{U}} (39) {{/U}}a trickle down effect from its wealthy neighbors. Once it figures out how to handle the windfall and share the wealth.Mayor Sharifa Wilson says, "I can imagine at some point everybody will be screaming, give me the house, give me the house. This kind of thing. That's the only thing I'm a little bit leery about."For East Palo Alto, it's an embarrassment of riches. More houses than they know{{U}} (40) {{/U}}to do with.

填空题and great landowners. To "leave it off to the market, " as Smith had proposed, would encourage

填空题{{B}}PART FIVE{{/B}}{{B}} · Read the following text. · For each question 31--40, write one word.{{/B}} Californian Michael Schwabe said goodbye to the gas pump two years ago when he leased an electric car. Schwabe says{{U}} (31) {{/U}}he gets out of driving electric is more than just a charge. "With the price of gasoline and with the problems of clean air it's important we get electric vehicles out on the road."On California roads there are about two thousand electric cars. By 2003, ten percent of all new cars may be required to have zero emissions. This mandate automakers say is way ahead{{U}} (32) {{/U}}its time.Gloria Bergquist of the Alliance of Auto Manufacturers says, "The technology isn't here yet; it still needs advancement{{U}} (33) {{/U}}driving range to make it more appealing to a wider consumer audience".Automakers blame it{{U}} (34) {{/U}}the batteries. Power runs out on most (cars) after about 70 miles, although some can now go more than 100 miles on a charge. Batteries are expensive and carmakers say there is nothing they can do about it.Now car manufacturers want the California Air Resources Board to relax the 10 percent mandate.{{U}} (35) {{/U}}not, they say people won't be able to afford electric cars that aren't heavily subsidized.Dave Hermance of Toyota Motors says, "In 2003, a highway electric vehicle will be 20 thousand dollars more than a gasoline vehicle."The state of California demanded tough restrictions on emissions in 1990. Twice since then, the state relaxed regulations{{U}} (36) {{/U}}automakers complained they couldn't meet the requirements.Tim Carmichael of the Clean Air Coalition says, "The automakers have not built a vehicle{{U}} (37) {{/U}}required to do so,{{U}} (38) {{/U}}it's very important{{U}} (39) {{/U}}the state to stay committed to this program requiring automakers to build small amounts in beginning years and then the market will take off".Michael Schwabe believes other drivers would take off in electric cars{{U}} (40) {{/U}}only carmakers would make them available.

填空题If it wasn't one thing, it was another one. For almost four years, the travel world was turned upside down and once-peripatetic business travelers were chained to41 their desks. But as the economy picks up and that the general business climate42 improves for this year, corporate travelers are heading back to airports and hotels43 around the world. What they'll find is a vastly different environment for business44 travel. After years of retrenchment, major airlines are growing up again,45 resuming with service on important business-travel, mutes and rebuilding46 in-flight services. Alternate carriers are stronger than ever and hurriedly adding47 business-class services to appeal to the corporate traveler. New hotels are48 opening in major business centers around the world and hoteliers who49 are tweaking their properties with better spas, better beds, better food and50 crisper, more being focused service. And miraculously, prices are down, too. If a51 chorus of "Happy Days Are Here Again" isn't quite appropriate, at least other52 business travelers can hit the road in coming months confident that is, finally, things are getting a little better all the time.

填空题The company were not able (afford) ______ the high premiums, so they decided (ask) ______ another company for a quote.