问答题● Read this message from your secretary. {{B}} Telephone Message{{/B}} Mr Davis called—our quotation received, but the price is too high. Asked us to reduce by 3%. I contacted our Sales Dept. Was informed cost of raw materials is rising. Ours is the lowest price, Also, our quality is better and more orders are coming. Impossible to reduce. ● Write a letter to Mr. Davis: 　　● telling him you cannot reduce your price; 　　● saying why you cannot reduce your price; 　　● persuading him to reconsider your price; 　　● asking for an early reply. ● Write 60--80 words on your Answer sheet. ● Do not include postal addresses.

问答题·Your company's Managing Director is visiting you this Friday afternoon. ·Write a note to your assistant, Cathy: ·telling her about the visit; ·explaining the reason for the visit; ·saying what information the Sales Director will need on the day. ·Write about 30 words.

问答题ScenarioI'mgoingtodescribeasituation．Acompanywantstosummarizetheachievementsinthepastyear，talkfortwominutesaboutthecompany'Sachievementsanddecidewhichtwoachievementsaremostuseful．Herearesomeideastohelpyou．Promptmaterial

问答题For 2 or 3 candidates Scenario I'm going to describe a situation. Your department has done well in the first half year and the manager wants to reward all the members. Talk together for about 2 minutes about some of the ways of rewarding staff and decide which three should be among the best. Here are some ideas to help you. Prompt material ·Flexible working hours ·Life insurance ·Wines ·Stock ·Supermarket coupon ·Childcare vouchers ·Annual leave ·Gifts Follow-on questions ·Is money the best way to motivate staff? (Why? /Why not?) ·Is personal recognition important in keeping staff motivated? (Why? /Why not ?) ·How important is a letter of congratulations to the staff by the general manager? ·Is public recognition of team or individual achievements important? (Why? /Why not ?) ·Should companies have a budget for motivational gifts? (Why? /Why not?)

问答题Read this telephone conversation and complete it with suitable words. YOU: Good morning, {{U}} {{U}} 7 {{/U}} {{/U}}. CALLER: This is Gina Lee from Harris International. YOU: I'm sorry,.{{U}} {{U}} 8 {{/U}} {{/U}}? CALLER: Gina Lee from Harris International. I'd like to speak to Mr Salomon. YOU: I'm afraid {{U}} {{U}} 9 {{/U}} {{/U}}. CALLER: Oh. Well, could you put me through to Mrs Stefan? YOU: She's {{U}} {{U}} 10 {{/U}} {{/U}}? CALLER: Yes, please. Can you ask her to call me back? YOU: {{U}} {{U}} 11 {{/U}} {{/U}}? CALLER: It's 866 3659. YOU: {{U}} {{U}} 12 {{/U}} {{/U}}? CALLER: Thankyou. Goodbye.

问答题·YouarePersonalAssistanttotheOfficeManager.·Writeane-mailtoallthestaffinthecompany:·tellingthemthatyouaregoingtoordersomestationerygoods·askingforthequantitiestheyneed·statingthedeadlineandmethodofgivingfeedback.·Write30-40words.·WriteonyourAnswerSheet.

问答题{{B}} Scenario{{/B}} I'm going to describe a situation. A person wants to find a job, and he or she lists some qualifications. Talk for about two minutes about the qualifications and decide which two qualifications are the most important. Here are some ideas to help you. {{B}} Prompt material{{/B}} Special Skills · interests · personality · organizational ability · intelligence · attitude to work

问答题Read this text. Where do the sentences in the box belong? a If you arrive at a restaurant before your host, wait at the bar. b If you're not sure you can go, call and explain your situation. c If your host tries to sell you her latest product, suggest you talk next week. d Butyou don't haveto agreeto attend all of them. The good (business) guest's guide The RS VP rule It's the end of the year and your desk is full of invitations to lunches and dinners from advertising agencies, stationery suppliers and other sales people. Which do you reply to? All of them! {{U}} {{U}} {{/U}} {{/U}}Invitations to cocktail parties for new product lines go to hundreds of people. So only go if your company is interested in the new product. But if one of your biggest suppliers sends you an invitation to a party celebrating the tenth anniversary of your business relationship, reply immediately {{U}} {{U}} {{/U}} {{/U}}Perhaps the company can arrange another time. How to get there It's essential to arrive at business functions at the correct time {{U}} {{U}} {{/U}} {{/U}}Your host will pick up the tab for your drink. Small talk tips Your host will try to get to know you better by asking you where you were born, where you went to school, your interests, etc. It may seem like small talk, but now is the chance to find out about the supplier's background and products - all good information for future business {{U}} {{U}} {{/U}} {{/U}}But now is a good time to let them know about their service if you are not happy with it. RSVP: please reply to the invitation small talk: social conversation

问答题BSAMPLE QUESTIONSM/B ·What's your name? How do you spell your first name/surname? ·Where do you live? Do you like living there? Why? / Why not? ·What do you do? Do you like being a ...?Why?/Why not? ·What do you like doing in your free time?

问答题MemoTo: The department managersFrom: Karen OrlandoDate: 6 August 2010Subject: Purchasing office equipment

问答题· Read the following advertisement for sales manager. VACANCYA leading international trading company requires enthusiastic and herd-working sales manager to exploit its business in Chine.For more details, please write to Mr. Zhang Personnel Manager Dafu Company 150, Effeit Street London· Write a letter to Mr. Zhang asking for an interview.· Include some information about yourself: · your interest in the job; · your education; · your experience.· Write 60-80 words on your Answer Sheet.· Do not include postal address.

问答题Add some more words to each list.

问答题For 2 or 3 candidates Scenario I'm going to describe a situation. Your departmental costs have risen a lot recently, and you are exceeding your budget. Try to find out the reason and work out a scheme to cut the departmental costs and decide which 3 topics are the most important. Here are some ideas to help you. Prompt materials ·Promotion campaign ·Travel by air ·E-mail communication ·Lights ·Paper printouts ·Full use of modern facilities ·A quarterly award for saving cost ·A training course on computer Follow-on questions ·Do you think too many promotion campaigns will increase department's costs? ·Do you think it necessary to travel a lot around the country by air? ·Would a quarterly award for saving costs improve other employees' awareness of saving'? ·Do you think making full use of modern facilities would cut the costs of the department?

问答题Scenario: Organising a meetingYou have been asked to organise a meeting for all staff in your department. Talk together about what you need to do and decide which three things you should do first. Here are some ideas to help you. ·organise refreshments ·book a meeting room ·decide on the agenda of the meeting ·invite all the participants ·decide on the date and starting time of the meeting ·set a time limit for the meeting ·ask the participants to prepare for the meeting

问答题A WHAT IS IMPORTANT WHEN? CHOOSING A CENTER FOR A CONFERENCE ·SURROUNDING ·TRAFFIC ·LOCATION B WHAT IS IMPORTANT WHEN? ORGANIZING A BUSINESS RECEPTION ·ATMOSPHERE ·FOOD PROVIDED ·ENTERTAINMENT

问答题● You are going to attend a press conference on the new products. ● Write a note to Mr Smith, the Research and Development Manager: · asking him to submit a report on the development of the new product; · telling him when and why you need. ● Write about 30--40 words on your Answer Sheet.