填空题·Look at the advertisement below. It shows the training courses which are offered by a company called Merton Training.·For questions 6-10, decide which course (A-H) is the most suitable for each person below to attend.·For each question, mark the correct letter (A-H) on your Answer Sheet.·Do not use any letter more than once. {{B}}MERTON TRAINING SHORT RESIDENTIAL COURSES{{/B}}A. Advanced Presentation SkillsB. Better Time ManagementC. Essential Team-Building in the OfficeD. Updating your Selling SkillsE. Making the Most of ComputersF. Improve your Confidence in MeetingsG. Successful TelephoningH. Developing your Understanding of Accounts

填空题Memo Number of the units (9)____________desk units． Give an estimate，including merchandise，(10)____________，shipping，duty， taxes，and(11)____________． Caller'S Address No.(12)____________．Forest Street，Hamilton (13)____________． Caller'S Tel (14)____________． Caller'S Email (15)____________@hotmail．com． Send the estimate by email by 5：30 pm!!!

填空题　ACCIDENTREPORTFORM　To　SarahJones,PersonnelDept　From　AGSmith,OfficeManager　Subject　AccidentinFrontOffice　Date　23Sept1997Oneofoursecretaries,JanetBrown,wasinjuredthismorningwhenafour-drawerfilingcabinetfellontopofher.Apparently,shehadopenedtwotopdrawersatthesametimeandthefilingcabinetfellforward.JohnBrownfromtheAccountsDepartmentwasthereandsewwhathappened.HesawthatherlegwasbrokensohecalledanambulanceandshewastakentowellingtonGeneralHospital.PleasefillintheattachedAccidentReportFormandsendittothesafetyofficerimmediately.AGS

填空题A Find suitable place to hold partyB Organize food and drinks (catering specialist needed)C Create attractive invitations and postersD Find guest speaker—eg. a local business leader good at public speakingE Type address labels for invitationsF Book local hotel accommodation for guestsG Select and check availability of entertainersH Meet and greet guests on arrival (confident person required)

填空题·Lookatthegraphsbelow.Theyshowtheimportsandexportsofeightdifferentcountries(A-H)overthesamethree-yearperiod.·Whichgraphdoeseachsentence(11-15)describe?·Foreachsentence,markoneletter(A-H)onyourAnswerSheet.·Donotuseanylettermorethanonce.

填空题{{B}}PART FOUR{{/B}}{{B}}· Read the newspaper article below about successful business executives.· Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose 'Doesn't say'.· For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet.{{/B}} {{B}}Why Seeing is Succeeding{{/B}} Lee Chung of the Seattle Business Institute explains There are some executives who get it right. They launch winning products, and have a feeling for what customers like and dislike. They do not depend on research or secondary information, and yet they know the market extremely well. Take Steve Banks, developer of the best-selling personal finance software, Finax. He had noticed how difficult it was to use existing software products, and realised there was a gap in the market. Although 46 competing pack- ages were available when Finax was launched, it quickly succeeded in attracting the majority of customers. Then consider the UK oil group which learnt that a new chain of hypermarket petrol stations was overtaking its own outlets. The competitor's success was due to a higher standard of service and facilities. The oil group's managers could have discovered this by going to observe these stations. for ten minutes. Instead the oil group contacted an agency to carry out more market research. One of the Institute's most striking findings is that the best business strategists see things for themselves. They do not just analyse, but get out into the field with their customers, and gain first-hand experience of their products.

填空题Almost exactly a century {{U}}before{{/U}}, a meeting of the European states at the Congress of Vienna {{U}}has established{{/U}} an international order and balance of power that {{U}}lasted for{{/U}} almost a century. By 1914, however, a multitude of forces were threatening {{U}}to tear it apart{{/U}}. A. before B. has established C. lasted for D. to tear it apart

填空题Which department is responsible for developing new products?

填空题· Look at the form below.· Some information is missing.· You will hear a man phoning the Human Resources Department of his company.· For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters.· You will hear the conversation twice. {{B}}NEW MEMBER OF STAFF—DETAILS{{/B}}Name: (9) Ms ______Starting date: (10) ______ Phone extension: (11) ______Email address: (12) ______ @ Horsham. comNetwork password: (13) ______Starting salary: (14) ￡ ______Home address: (15) ______ West Street. Kenford

填空题/r/n /r/n /r/n Order Ticket/r/n /r/n ORDER TIME/r/n 9:30 a. m., Thursday, 20th/r/n /r/n INFORMATION OF CUSTOMERS/r/n /r/n NAME/r/n Mary Thomson from UPS (9) /r/n /r/n ADDRESS/r/n (10) Rose Street/r/n /r/n CONTACT NO./r/n (11) /r/n /r/n INFORMATION OF COMPUTERS/r/n /r/n TYPE/r/n (12) Computer, Pentium 4 3GHz, 512MBS RAM with a (13) GB hard drive/r/n /r/n /r/n /r/n QUANTITY/r/n (14) /r/n /r/n DELIVERY DATE/r/n Friday morning, (15) June

填空题 Placing an Order THE PRODUCT TO ORDERED 　　(16)　　 THE ORDER NUMBER 　　(17)　　 THE NAME THAT THE ORDER LIST IS UNDER Leslie 　　(18)　　 THE AMOUNT 　　(19)　　 THE BILLING ADDRESS 　　(20)　　 Hildrod Lane，Milton County,988300 WHEN WILL THE INVOICE BE SENT? In the 　　(21)　　 days. THE TIME OF DELIVERY before the end of 　　(22)　　 Placing an Order THE PRODUCT TO ORDERED 　　(16)　　 THE ORDER NUMBER 　　(17)　　 THE NAME THAT THE ORDER LIST IS UNDER Leslie 　　(18)　　 THE AMOUNT 　　(19)　　 THE BILLING ADDRESS 　　(20)　　 Hildrod Lane，Milton County,988300 WHEN WILL THE INVOICE BE SENT? In the 　　(21)　　 days. THE TIME OF DELIVERY before the end of 　　(22)　　

填空题City TV, Advertising DepartmentReserving FormCUSTOMER: Hawkins & Sons ElectronicsCONTACT NAME: (9) Morris ______CONTACT PHONE NUMBER: (10) ______SHOWING TIME: (11) ______ seasonLENGTH: (12) ______ minutesCOST: (13) $ ______ per minuteDEPOSIT: (14) ______DEADLINE: (15) Dec ______

填空题 Mary Kay Company Purpose of this talk: to (16) ______ in the Chinese market Most of the career women enjoy high ability of (17) ______ The consumer groups are the career women of the age between (18) ______ and ______ Chinese consumers usually buy the articles of skin care, (19) ______ and ______ The consumption psychology of the Chinese consumers is mostly for (20) ______ and ______ purpose Elements exerting influence on the brand: (21) ______ and ______ MKC should promote its products by (22) the ______ of media propaganda

填空题Computer sales showed a dramatic increase for most of the period but dropped slightly towards the end

填空题Which department finds new markets?

填空题 · Some information is missing. · You will hear part of a talk by a sales manager. · For each question 16-22, fill in the missing information in the numbered spaces, using one or two words. · You will hear the talk twice. Concern: {{U}} {{U}} 1 {{/U}} {{/U}}and benefit Preferential treatment: tax {{U}} {{U}} 2 {{/U}} {{/U}}or exemption Stability of: political and {{U}} {{U}} 3 {{/U}} {{/U}}situations Protection: lawful rights and {{U}} {{U}} 4 {{/U}} {{/U}} Independent determination: organization structure and {{U}} {{U}} 5 {{/U}} {{/U}} Nomination agreed upon: by {{U}} {{U}} 6 {{/U}} {{/U}}through consultations Under the guidance: the {{U}} {{U}} 7 {{/U}} {{/U}}

填空题Sales rose steadily throughout the two-year period, but the increase was more dramatic in 1999.