填空题GOLD HOTEL RESERVATION Name of Guest: 16. ______ Room reserved: 17. ______ Overlooking 18. ______ Date of Arrival: 19. ______ Date of Departure 20. ______ Rate of Room: 21. ______ Contact: Fax No. 22. ______

填空题Read the following tongue twisters.

填空题A steady increase in sales during April and May followed the sharp fall in March.

填空题Which department works out the company's costs and its profits?

填空题Profits remained steady between 1999 and 2001.

填空题CaradocClothing(Manufacturing)LtdMEMOTo:KatyPhipps,PersonnelOfficerFrom:GaryCampbell,DesignManagerDate:19thNovember2003Subject:NewvacancySam,thetechnicalassistantinthechildren'sclothessection,hasdecidedtoleaveonDec1st.I'mnotsorry,ashehadnocomputerskills.Weshouldinsistonthatintheadforareplacement.Weusuallydemandclothesindustryexperience,butitisn'treallynecessary-goodpeoplecanlearnveryquickly-whichmeanswecouldusethelocalpaperinsteadofClothingWeekly.Atthemoment,we'reshortofstaffinSportswear,soIwantthenewpersontostartthere.Thanks.CaradocClothing(Manufacturing)LtdMEMOTo:JackThompson,PersonnelAdvertisingFrom:KatyPhipps,PersonnelOfficerDate:19thNovember2003Subject:NewvacancyPleasenoteGary'smemo.SamCosgrave'sleavingon1December,sowe'dbetteradvertiseasap,andaimtogetsomeonefrom24November.Rememberthechangestojobtitles-atechnicalassistantisnowcalledadesignassistant.

填空题● Look at the notes below. ● Some information is missing. ● You will hear a interview. ● For each question 16-22, fill in the missing information in the numbered space.. ● After you have listened once, replay the recording. Name: (16) .................... College Major: (17) .................... School: (18) .................... Year: (19) .................... Present employer: (20) Singapore .................... Length of service (21) .................... Present salary (22) ....................

填空题One {{U}}particular{{/U}} useful strategy is multichannel marketing, which allows companies {{U}}to reach{{/U}} a variety of consumers through an {{U}}equally{{/U}} {{U}}diverse{{/U}} variety of communication mediums, such as print, web, social networks and mobile. A. particular B. to reach C. equally D. diverse

填空题/r/n /r/n Plan of Railway Station/r/n /r/n /r/n /r/n A Platforms/r/n /r/n F TraveI Information/r/n /r/n /r/n /r/n B Snack Bar/r/n /r/n G Taxi Rank/Telephones/r/n /r/n /r/n /r/n C Ticket Office/r/n /r/n H Buses/r/n /r/n /r/n /r/n D Waiting Room/r/n /r/n /r/n /r/n /r/n E Toilets/r/n /r/n /r/n /r/nWhere should you go to catch a train?

填空题Memorandum Date: 11 Feb., 2004 Subject: Order No. 256 From: Sales Supervisor To: Amy, trainee We made a mistake with the order of Court Hotel. Please fill in the customer complaint form and pass it to Maggie Manning and ask her to deliver the juice next week. Slembrouck BVBA Violetstraat 187 B-1000 Brussels Belgium 2 Feb., 2004 Dear Sir/Madam, Order No. 256 We have just received the above order. Unfortunately, you sent us 1,000 bottles of shampoo instead of 1,000 bottles of orange juice ordered. We need the juice for a wedding party in two weeks' time. Please deliver the juice that we ordered as soon as possible. You can collect the shampoo at the same time. Yours faithfully Sales Department Customer Complaint Form CUSTOMER 41. ______ Chilcompton, Bath, BA3 4SA, UK PRODUCT NO. 42. ______ Problem PRODUCTS ORDERED 43. ______ PRODUCTS DELIVERED 44. ______ Action taken SOLUTION 45. ______

填空题{{B}} Questions 9-15{{/B}} · Look at the notes below. · Some information is missing. · You will hear a woman ordering some electrical equipment. · For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters. · After you have listened once, replay the recording. BRIDGE ELECTRICAL Telephone order ltem: (9) Belmont ______ Customer: (10) Ann ______ Model number: (11) ______ Delivery address: (12) 22 ______ (13) on the ______ Delivery day: (14) ______ Today: (15) send a ______

填空题 · Some information is missing. · You will hear part of a talk by the company's regional manager. · For each question 16-22, fill in the missing information in the numbered spaces, using one or two words. · You will hear the talk twice. Complaint Record Date complaint received {{U}} 1 {{/U}}______ The person who the complaint isabout {{U}} 2 {{/U}}______ Branch {{U}} 3 {{/U}}______ Position {{U}} 4 {{/U}}______ Reasons for the final decision (20) being impolite and drinking ______ Place of action complained of {{U}} 5 {{/U}}______ Final Solution Send the insulted customer{{U}} 6 {{/U}}______ and a ______

填空题·Completetheformontheoppositepage.·Writeawordorphrase(inCAPITALLETTERS)oranumberonlines41-45onyourAnswerSheet.{{B}}ColstonNewlandMEMO{{/B}}To:PamGrayFrom:JimMooreDate:20.11.04Subject:TrainingcourseIneedsomenewideasforwhenI'mtryingtoselltopotentialcustomers,soI'vedecidedtoattendthecoursethatBusinessSolutionsrunsonpresentations.Thecompletecoursewouldbeperfect,butIreallycan'tsparethetimeI'msuretheotheronewillbefine.Financearewillingtopaybychequeifnecessary,butwouldbehappierifthecompanyacceptedabanktransfer.Couldyouorganiseit,please?ThepersontocontactisKamilaMudrazija.ApplicationforTrainingCompletetheformbelowtobookaplaceononeofourcourses.Fullnameofparticipant:{{U}}1{{/U}}______Company:{{U}}2{{/U}}______Titleofcourse:{{U}}3{{/U}}______Lengthofcourse:{{U}}4{{/U}}______Preferredmethodofpayment:{{U}}5{{/U}}______

填空题 · Some information is missing. · You will hear a telephone conversation about a trade problem. · For each question 9-15, fill in the missing information in the numbered spaces, using a word, numbers or letters. · After you have listened once, replay the recording. From: Mr. {{U}} {{U}} 1 {{/U}} {{/U}} About: last {{U}} {{U}} 2 {{/U}} {{/U}} Sending time: {{U}} {{U}} 3 {{/U}} {{/U}}th of July Problem: not receiving {{U}} {{U}} 4 {{/U}} {{/U}} Account number: {{U}} {{U}} 5 {{/U}} {{/U}} Correct name: {{U}} {{U}} 6 {{/U}} {{/U}}Bank of Harbin Address: {{U}} {{U}} 7 {{/U}} {{/U}}street

填空题Read this telephone conversation and complete it with the words in the box. repeat name address good like spell OPERATOR: Philips Exports. {{U}} {{U}} 1 {{/U}} {{/U}}morning. CALLER: Hello, I'd {{U}} {{U}} 2 {{/U}} {{/U}}to order a copy of your catalogue, please. OPERATOR: Of course. What's your {{U}} {{U}} 3 {{/U}} {{/U}}, please? CALLER: My name's Susan Dale. OPERATOR: How do you {{U}} {{U}} 4 {{/U}} {{/U}}that? CALLER: Susan, that's S-U-S-A-N Dale, that's D-A-L-E. OPERATOR: OK, and what's your {{U}} {{U}} 5 {{/U}} {{/U}}? CALLER: My address is 17 Park Street, Abbotsford 3067, Victoria. OPERATOR: Can you {{U}} {{U}} 6 {{/U}} {{/U}}that, please? CALLER: Of course. 17 Park, that's P-A-R-K Street, Abbotsford, that's A-B-B-O-T-S-F-O-R-D, 3067, Victoria, that's V-I-C-T-O-R-I-A. OPERATOR: Fine. We'll send you our catalogue today. CALLER: Thank you. Goodbye.