单选题 · You will hear the conversation twice.

单选题In the last year Bennetts has A. opened a number of new stores. B. merged with another catalogue company. C. increased the number of catalogues it delivers.

单选题The system, furthermore, helps the company in accessing up-to-date publishing information and sales analysis, which have become ______ of the retail business. A. part and partake B. odds and ends C. part and parcel D. facts and figures

单选题·Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose 'Doesn't say'.·For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet. {{B}}Interviewing Skills, by Hazel Conway{{/B}}The aim of interviewing is to fill vacancies with suitable people, and Hazel Conway points out that if all interviewers were skilled, far fewer people would be given jobs they cannot do, and then leave soon afterwards. It is generally recognised that the cost of recruiting a replacement can equal an annual salary, but it is a weakness of Conway's book that it does not deal with the costs that ineffective interviewing techniques can lead to. Conway claims that the traditional 'question and answer' interview between two people depends too much on whether the interviewer likes the candidate, and not enough on whether he or she has the skills necessary for the job. Interviewing Skills usefully covers everything an employer needs to know about preparing for and holding interviews, such as researching the applicant's work experience. Surprisingly, Conway differs from many writers in considering that applicants' personal interests should play no part in decisions concerning appointments. Many might also disagree with the book's ideas on how to reject unsuccessful candidates. While Interviewing Skills would be helpful for someone about to interview job applicants for the first time, it has little to offer anyone experienced in the activity.

单选题 TRADING PLACES Susan Robinson looks at job swapping, a staff development plan in which employees exchange jobs for a short period. According to a recent survey 69% of people would prefer to work for a boss who offers training and learning in the workplace. One increasingly popular project is job swapping, which gives an insight into the daily challenges facing different people in different roles. Jane Brown is a divisional manager with Parker Bridge Ltd, and she recently swapped jobs with salary controller there. Both were then able to appreciate the problems and pressures of each other's roles far more clearly. Brown says, "I now have better understanding of what the salary controller's work involves, and I am more aware of my colleague's deadlines. This type of cross training is important, and having to learn about another person's role is a useful experience for bosses and employees alike. Job swapping also helps you to understand the way other departments work and give you access to other teams within your firm. So it is of value both to the individual and the company as a whole." George Knight, who works in central London, took his job exchange a lot further -- all the way to Sydney, Australia in fact. "I loved it," said Knight. "Primarily for geographic reasons, but also because of the challenge of being the final decision-maker rather than reporting to a manager. It was my first management experience and I had to improve my skills on some IT specializations. I learnt a lot there, and it was useful too -- I've had two promotions since I returned to London." Job swapping is an excellent first step towards improving and bringing variety to training and education in the workplace. Doing something else, even for one day, can highlight your abilities and talents. It can also focus the mind on future career possibilities. And even if you hate your time spent at someone else's desk, the worst that can happen is that you'll end up feeling that little bit better about returning to your usual job.

单选题{{B}} Questions 23-28{{/B}} · Read the newspaper article below about business telecard. · For each question (23-28), choose the correct answer. · Mark one letter (A, B or C) on your Answer Sheet. {{B}} BUSINESS TELECARD INTERNATIONAL{{/B}} You can use your Business Telecard International at any card phone in the UK. Here is some information about making international phone calls. You can now phone almost any country in the world, although in some cases you can only call major cities. When you cannot make direct dialling calls, you can ask the international operator to help you. This is more expensive and takes more time, but it may be helpful if you want to speak to a particular person and no one else; in this case you should ask for a “person-to-person” call. Even more expensive is a reverse charge call where the person who receives the call pays. If the international line is busy, you can reserve a call; explain the number you want and the operator will call you back when the line is free. You can save money by calling outside office hours, e.g. early in the morning, late at night, and on Sundays. Remember that the time may be different in the country you are calling. International time is based on GMT (Greenwich Mean Time); London is on GMT and Moscow, for example, is 3 hours ahead. There is one problem; change to DST (Daylight Saving Time) for the Summer. In the UK, clocks are put forward one hour in Spring and put back in Autumn, and so London is actually one hour ahead of GMT in the Summer. If you are unsure about the time, the operator-will help you. You can use your Business Telecard International for domestic calls as well, but there will be an additional charge over the standard rate.

单选题In this section there are four passages followed by questions or unfinished statements, each with four suggested answers marked A, B, C and D. Choose the one that you think is the best answer. Across the Washington area last week, young workers from Europe arrived in droves, heading for jobs at community swimming pools. Lugging duffel bags, they filled out forms, picked up safety gear and chatted in a variety of Slavic languages, eager to plunge into a summer experience of new friends, skills and culture. "Now I can meet many people and see America," gushed Anzhala Scherbina, 21, a petite student from Ukraine whose family spent $3,000 so she could fly here and enter a US-sponsored work-travel program. "My parents say this will be a very good experience," she said with a giggle. The Obama administration is going to great lengths to make sure Scherbina and about 100,000 other foreign student workers are not disappointed. Last summer, the popular program, aimed at creating good will abroad, was rocked by scandal when students working at a candy warehouse in Pennsylvania staged a protest, complaining of isolation and overwork. On May 11, the State Department issued rules that ban foreign students from jobs that could be harmful, limited them to light, seasonal occupations that are not likely to displace US workers and required closer scrutiny of their conditions. But the new rules do not address a broader, more profound question that some immigration and labor experts have raised about many sectors of the economy. Today, more than 50 million Americans of traditional working age are not employed, and yet a growing number of domestic jobs—from hotel clerks to nurses to computer scientists— are being performed by foreign-born workers. For college-age Americans, there is a high rate of unemployment among those from poor families and fierce competition among middle-class students to build résumés that show responsibility. So why, critics wonder, are fewer young Americans snapping up relatively easy summer jobs? In other words, why is Scherbina here? "The glory isn't there any more. A lot of young Americans just don't want to be lifeguards," said Douglas Winkler, whose Hyattsville company manages 225 pools in residential complexes and hotels. When his father started the firm in the 1950s, all the guards were local kids. Today, one-third of Winkler's seasonal staff of 650 pool workers are foreign students, mostly from Eastern Europe. "The international students are really grateful to be here and have a job, while American students have so many other activities and demands on their time now," he said. "I truly wish we didn't have to rely so much on international labor, but the bottom line is that we don't have any choice." At the much larger High Sierra Pools in Arlington County, managers hired about 600 Americans and 900 foreign students for the summer. One reason for the lopsided numbers, they said, is the United States' longer academic years and sports programs that cut into the summer, leaving the company scrambling to fill shifts. "We have to staff pools from Memorial Day to Labor Day, and the Americans can't commit to the entire season," said Radac Kaczor, a manager at High Sierra who is from Poland. "For us to replace them with international workers requires a lot of effort. We have to find them housing and make sure they have good English and swimming skills. If we could fill our staff with 100 percent Americans, we would."

单选题Malcolm Broad says that Loyalty's business started to grow last year.

单选题The company will offer you a set of house.

单选题[此试题无题干]

单选题·Read the minutes below from a Health and Safety committee meeting.·Choose the correct word to fill each gap from A, B or C on the opposite page.·For each question (29-40), mark one letter (A, B or C) on your Answer Sheet. {{B}}Minutes{{/B}}{{U}}Lighting{{/U}} Staff are complaining about the poor lighting in the main office. The secretary of the committee recently obtained quotes {{U}}(29) {{/U}}new lighting, {{U}}(30) {{/U}}we passed to the management board. The committee is {{U}}(31) {{/U}}waiting for{{U}} (32) {{/U}}decision. We are hoping the board will let us {{U}}(33) {{/U}}within the next few weeks.{{U}}New Drinks Machine{{/U}} Of the three types of machine we looked at, Maxcup appeared to be the best option. The committee now has to find a new{{U}} (34) {{/U}}as our current machine causes problems near the fire exit {{U}}(35) {{/U}}several people use the machine at the same time. It was decided to put {{U}}(36) {{/U}}taking the decision, and we expect to have enough information {{U}}(37) {{/U}}the end of the month.{{U}}Conference Attendance{{/U}}John {{U}}(38) {{/U}}to be away at the conference from 1st to 8th of next month. Rebecca has agreed to assist us in his {{U}}(39) {{/U}}John has a useful list of contacts in {{U}}(40) {{/U}}to help her research new safety equipment.Next committee meeting: 16th March.

单选题In the end, the uneasy peace brokered at Versailles in 1919 kept tensions in ______ for less than two decades before giving ______ to another devastating world war. A. shape, up B. place, rise C. check, way D. order, in

单选题Note 7 January 2008 Peter ①The machine tool has been sent to our department. ②Please inform the technician in case of malfunction. Ray A. The machine tool was delivered to Peter's department by Ray. B. The technician sent the machine tool which couldn't function properly. C. Problems with the machine tool can be reported to the technician for help.

单选题A number of business people still believe that information is power and constantly question how (29) people need to know. As a result, they tell employees (30) as much as they think is essential (31) them to do particular jobs. Furthermore (32) business people have been taught (33) to communicate effectively and (34) they communicate very badly at all levels. Recent research shows that (35) most serious problems experienced by modern business are communication (36) . Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees. Newsletters and notices are not (38) . It is the attitude and behavior of business managers which (39) all the difference. Unfortunately, at present a lot of employees do not believe all the information they receive from their managers (40) . They feel, that the managers themselves are out of touch with their staff.

单选题·Yon will hear Mr. Johnson talking about his car.·For each question 23-30,mark one letter (A, B or C) for the correct answer.·After you have listened once, replay the recording.

单选题TELEPHONE MESSAGE Rain, Nancy called to say the sample leaflet has been sent to the printer and will not be available until Friday. Steve A. Rain can get the leaflets on Friday. B. Nancy will get the leaflets back from the printer before Friday. C. Rain had asked Steve to have the leaflet sent by Nancy.

单选题· You will hear a talk on import regulations.· For each question 23-30, mark one letter (A, B or C) for the correct answer.· After you have listened once, replay the recording.