填空题A volunteer is needed to organize the event

填空题HPR BANK CUSTOMER SERVICES DIVISIONCUSTOMER: George Bliss, (5) of Arundel HoldingsACCOUNT NUMBER: (6) PROBLEM: No record in his office of a (7) of ￡15,000 on June 10th. Also, can't be one of their (8) - they all begin with 50. Want us to investigate.

填空题{{B}}PART ONE{{/B}}·You will hear three telephone conversations or messages.·Write one or two words or a number in the numbered spaces on the notes or forms below.·You will hear each recording twice.{{B}}Conversation One{{/B}}·Look at the notes below.·You will hear a man changing the arrangements for a meeting. Phone Message:Date: April 11th. 20--Name of caller: Jack Hanks from HBC{{U}} (1) {{/U}}Message: Can't attend meeting tomorrow.Sending Alex{{U}} (2) {{/U}}instead.He's their new{{U}} (3) {{/U}}Manager.Going to talk about{{U}} (4) {{/U}}

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填空题BSection One/B·You will hear five short recordings. Each person is talking on the phone.·For each recording, decide what is the main topic of their call.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·You will hear the five recordings twice. A. Purchasing ManagerB. Distribution ManagerC. Sales RepresentativeD. Finance ControllerE. Production ManagerF. Quality Control ManagerG. Service EngineerH. Managing Director

填空题· You will hear another five recordings.· For each recording, decide what the speaker wants to do.· Write one letter (A-H) next to the number of the recording.· Do not use any letter more than once.· You will hear the five recordings twice. A to ask for adviceB to check arrangementsC to make a suggestionD to give invitationsE to ask for helpF to make a requestG to give apologiesH to make an enquiry

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填空题Date: 8.6.01To: Oxford Management (5) Attention: David (6) Please send details of:· The Oxford Management Programme· (7) Name: Caroline LomasAddress: BC701, Core B, Hung Hom, Kowloon, Hong KongTel: (852) 235 664485 e-mail: (8)

填空题{{B}}Section One{{/B}}·You will hear five short recordings.·For each recording, decide what the speaker's job is.·write one letter (A—H) next to the number of the recording.·Do not use any letter more than once.·After you have listened once, replay each recording. A Personnel ManagerB Training ManagerC Junior Finance ManagerD a temporary clerkE Marketing ManagerF Manager of Office SuppliesG Managing DirectorH Finance Director

填空题A. sort out staff disagreements B. delegate tasks fairly C. obtain all the facts D. develop a range of strategies E. establish clear goals F. carry out regular planning G. clarify all job descriptions H. act immediately

填空题{{B}}PART ONE{{/B}}· You will hear three telephone conversations or messages.· Write one or two words or a number in the numbered spaces on the notes or forms below.· You will hear each recording twice.{{B}}Conversation One{{/B}}· Look at the note below.· You will hear a man calling to rent an apartment. {{B}} Registration Form{{/B}}Date 23 February 2005Time 10:30Name of the customer John {{U}}(1) {{/U}}Occupation Student in CambridgeRenting details:1. An apartment near Sunny St.2. Not more than {{U}}(2) {{/U}} pounds a month3. With {{U}}(3) {{/U}} and heating system4. Renting period: about 1.5 years from July Contact number {{U}}(4) {{/U}}

填空题·Look at the notes below. ·You will hear two colleagues discussing the responsibilities of Human Resources Manager Job Description of a Human Resources Manager Responsibilities: develop and manage (5)______programs deal with relations between (6)______and upper management; examine complaints and help settle (7)______ Requirements: knowledgeable, versatile and (8)______

填空题 DELL BOY MADE GOOD Some of the world's most successful entrepreneurs cut their business teeth on the playground. Michael Dell is no exception. At 12, he made $ 2,000 (￡ 1,255) selling his stamp collection, and by 14, he had come up with a marketing scheme to sell newspapers. This earned him ￡11,200--more money than some of his teachers made--and led to the creation of the Dell Computer Corporation, the industry's fastest-growing company. He is now the ninth-richest man in the world, with a personal fortune of ￡12.5 billion, from seed capital of just ￡627 in 1984. (8) He says, "I thought it was marvelous that this little device could do my math homework much faster than I ever could, and it really started me thinking about electronics. I loved taking things apart and putting them back together again, although I could not always get them working. I quickly became interested in personal computers when I was given an Apple II, and set up computer bulletin boards to trade ideas with other enthusiasts. I wanted to own every gadget possible." Dell attended a computer convention in Austin, Texas, and was astonished at the huge profit margin on the sale of electronics. (9) This discovery set him thinking, as a customer, about finding a feasible way to get the gadgets without buying them directly from stores, as they charged so much money. Dell began a degree at the University of Texas in 1983, hoping to study medicine. (10) ."I decided to leave college and set up a business full time. I started with a simple question: how can we make the process of making a computer better? The answer was. sell computers directly to the end customers, eliminate the profit made by stores, and pass those savings on to the customers." (11) An expert helped him to build his computers while Dell concentrated on finding cheap components. In the company's first nine months it earned gross sales of ￡3.76m, and then ￡20.7m within two years. Dell says you cannot learn how to be an entrepreneur. " (12) I have always looked at problems in a different way, realized what I am good at, and surrounded myself with a successful team. "A This, Dell did at a frightening pace.B I had to make a decision about what I was going to do with my life.C He found that he could buy a disk drive for ￡500, which would sell in the shops for￡1,882.D Some of the world's most successful entrepreneurs cut their business teeth on the playground.E It comes from somewhere deep inside.F Dell first tried his hand at electronics at the tender age of 15, when he was given a calculator by his father to help him in the math club he attended after school each day.G While there, he absorbed himself in his computers, away from the eyes of his disapproving parents.

填空题Buffet Zone Lucy Robertson started working at a take-away food business to supplement her income during her student days at Edinburgh University. Several years later she had bought the business and now, 17 years on, she owns Grapevine Caterers, probably Scotland"s leading independent caterers, with a turnover of almost ￡6m. She had never planned to own a business, and had certainly never considered a career in catering. Instead, she studied accountancy after leaving university, and a steady if unspectacular professional path seemed set. However, her unplanned career began in 1985, when she returned to Edinburgh and discovered that the takeaway she had worked in was up for sale. On impulse, she bought it, but admits that at the time she knew nothing about catering. 1 It was a difficult time, but essential in terms of gaining the experience she needed. The late 1980s boom was good for business, with large numbers of office workers wanting takeaway food for their lunches. 2 "At one point there were 26 food outlets within a 5-kil0metre radius," Robertson recalls, as the economy changed and the once packed office blocks started to become vacant, it became clear that Robertson would need to diversify. 3 It changed the direction of the company for good. As Robertson began to win catering contracts, she decided that the company would have to move to larger premises. In 1994, the move was made when she bought another catering business that already had a number of profitable contracts for boardroom lunches. Meanwhile, Robertson"s main competitor, the oldest catering company in Edinburgh, was causing her some anxiety. "Customer loyally is not to be underestimated," she warns. But Robertson is not someone who is easily put off. 4 Partly as a result of this, turnover doubled, and having outgrown another site, Robertson bought a city-centre location for the group"s headquarters. By now, Grapevine"s main competitor was a new catering company called Towngates. Although Robertson tried to raise enough money to buy Towngates, she did not succeed. Then luck intervened and Towngates went bankrupt. 5 Many accepted and the company"s turnover went from ￡700,000 to ￡1.5 million almost overnight. However, the company"s growth was not as smooth as it sounds in retrospect. Robertson admits, "We were close to the edge during the growth period. Like many under-capitalized companies trying to grow, it might easily have collapsed." But that, she feels, is the challenge of developing your own business. A. But there are plenty of similar contracts to be won in the east of Scotland before Robertson turns her attention elsewhere. B. Her way round this particular problem was to recruit the catering manager of the rival company. C. But this demand was short-lived, and before long, increasing competition made it harder to make a profit. D. "It was a dramatic learning curve and very small amounts of money were earned at first," says Robertson. E. She decided that the solution, since many companies required working lunches for meetings with clients, was to prepare and deliver meals to business premises. F. On hearing this, Robertson immediately contacted all of their clients and offered the services of Grapevine Caterers. G. Instead, she studied accountancy after leaving university, and a steady if unspectacular professional path seemed set.

填空题IBM was established in the state of New York on June 15, 1911 as the Computing-Tabulating-Recording Company. But its origins can be traced back to 1890, when the United States was experiencing waves of immigration. The U.S. Census Bureau knew its traditional methods of counting would not be adequate for measuring the population, so it sponsored a contest to find a more efficient means of tabulating census data. The winner was Herman Hollerith, whose Punch Card Tabulating Machine used an electric current to sense holes in punch cards and keep a running total of data. Capitalizing on his success, Hollerith formed the Tabulating Machine Co. in 1896. (8) The combined Computing-Tabulating-Recording Co., or C-T-R, manufactured and sold machinery ranging from commercial scales and industrial time recorders to meat and cheese slicers and, of course, tabulators and punch cards. Thomas J. Watson joined the company as general manager in 1914, when the diversified businesses of C-T-R proved difficult to manage. Watson boosted company spirit with employee sports teams, family outings and a company band. He preached a positive outlook, and his favorite slogan was "THANK". (9) He understood that the success of the client translated into the success of his company, a belief that, years later, manifested itself in the popular saying, "Nobody was ever fired for buying from IBM." Within 11 months of joining C-T-R, Watson became its president. The company focused on providing large-scale, custom-built tabulating solutions for businesses, leaving the market for small office products to others. During Watson's first four years, revenues doubled to $ 2 million. He also expanded the company's operations to Europe, South America, Asia and Australia. (10) During the Great Depression of the 1930s, IBM managed to grow while the rest of the U.S. economy struggled. Watson took care of his employees. (11) While most businesses had shut down, Watson kept his workers busy producing new machines even while demand was slack. Thanks to the resulting large inventory of equipment, IBM was ready when the Social Security Act of 1935 brought the company a landmark government contract to maintain employment records for 26 million people. It was called "the biggest accounting operation of all time, " and it went so well that orders from other U.S. government departments quickly followed.IBM's size and success inspired numerous anti-trust actions. A 1952 suit by the Justice Department, settled four years later, forced IBM to sell its tabulating machines--at the time, IBM offered them only through leases--in order to establish a competing, used-machine market. Another federal anti-trust suit dragged on for thirteen years until the Justice Department concluded it was "without merit" and dropped it in 1982. (12) .A IBM was among the first corporations to provide group life insurance, survivor benefits and paid vacations.B IBM is the most prominent casualty of the technology spending freeze, but others are suffering as well.C In 1911, Hollerith's company was merged with two others, Computing Scale Co., of America and International Time Recording Co..D But its origins can be traced back to 1890, when the United States was experiencing waves of immigration.E IBM's competitors filed 20 anti-trusts during the 1970s and none succeeded.F In 1924, to reflect C-T-R's growing worldwide presence, its name was changed to International Business Machine Corp., or IBM.G Watson also stressed the importance of the customer, a lasting IBM principle.

填空题company has been approached to buy U. K. media assets, Reuters reports. 35．Robert lger, Disney's president, who made the announcement to a 36．London audience at the Royal Television Society's conference. 37．Pixar/Disney feature films include Finding Nemo , Toy Story, and Monsters Inc. 38．Media giant Walt Disney Co. operates Walt Disney Parks Resorts: then 39．owns ABC television network, with 10 broadcast stations and more 40．than 60 radio stations: and produces films through by Walt Disney Studios. 41．lger also said the company at one time it had been approached to buy 42．ITV, a U.K.television channel as along with some assets of the BBO, the report stated. 43．Steve Jobs, the head of Pixar Animation Studios Inc., who said in June 44．he would consider of a new distribution deal with Disney. At the time, no talks were under way. 45．Disney and Pixar, who have released five films together, called off for previous talks in January to renew their distribution deal. The companies' last film together, The Cars, is slated for release in 2005.

填空题{{B}}Section One{{/B}}·You will hear five short recordings. Five people are talking about their corporate culture.·For each recording, decide what each speaker is talking about.·Write one letter (A-H) next to the number of the recording.·Do not use any letter more than once.·There are some extra letters which you do not need to use.·You wilt hear the five recordings twice. A．leadership strategy B．job enrichment C．staff benefit D．advertising principle E．staff recruitment F．corporate dress code G．directory management H．meeting routines