填空题PersonalAssistantoftheYear0Anne-MarieGarrardwasshockedwhenitwasannouncedthatshehadwonthe00PersonalAssistantoftheYearaward,"Theothercandidatesseemedme25tobeverystrong,andIhavetosayIfoundthattheselectionprocedurereally26hard,"shesays."Ididn"tthinkIhadanychanceofwinning.WhenIheardmy27name,mylegsweresoweakIcouldonlyhardlystandup,"shelaughs.So28howis"thebest"personalassistantchosenfromagroupofsoextremelygood29andverydifferentindividuals?Thefinaldecisionwasreachedaftera30day-longsessionofthetests,interviewsandexercises.Garrardbelieves31theskillssheusesinherjobhelpedherhowtoperformwell.Forinstance,although32mostofherworkisforhercompany"sManagingDirector,sheworksforsixbosses33inall,soshealwaystriesouttobepreparedforanythingthatmighthappen.34Asforthefuture,herfirmhasclosedforitssummerbreaknow;assoonas35theywillopenagain,thereisapayrisewaitingforher.ButGarrardisnot36goingtoberelax.Shesays,"There"salwaysroomforpersonaldevelopment.Youmustkeeptryingtoimprove."

填空题{{B}}PART ONE{{/B}} · You will hear three telephone conversations or messages. · Write one or two words or a number in the numbered spaces on the notes or forms below. · After you have listened once, replay each recording.{{B}}Conversation One{{/B}} · Look at the form below. · You will hear a man booking a taxi on the phone. {{B}}Taxi Booking Form{{/B}} Date: June 18th, 2007 Booking taken by: Longside Taxis Customer name: James Wright Pick-up time: (1)______ Passenger name: Susan (2)______ Destination: (3)______ Pick-up from: Wentworth Engineering (passenger at the (4)______)

填空题The consignment consists ______ four large crates ______ all.

填空题A Memo to Some Marketing Directors Re: New Ad Campaign Development of our next magazine advertising campaign is underway, our new advertising firm, Marshall and Dupree, has have prepared two contrasting34. approaches for us to consider. We must ought choose between these two35. concepts at this stage so that Marshall and Dupree can continue the36. development of our choice. Development of two both approaches beyond this37. stage is prohibitively expensive. Therefore, I am enclosing two sketches which38. are intended to give you an my idea of what the final, photographed ads39. would look like. As you will see from the first sketch, this ad reflects our40. the traditional advertising approach of presenting our automobiles in an41. attractive setting that would appeal to affluent customers. This particular42. ad shows our spirit model and they associates it with an active, sporting couple.43. To using a new departure for the second ad, Marshall and Dupree has responded44. it to the current demand for high quality workmanship, The quote from the45. assembly line worker is intended to instill confidence in the excellence of our products. In addition, the ad has the effect of humanizing our company in the eyes of the public.

填空题Order Ticket 8:30 a. m. 10th July D. Golden Information of Customer: Name: Golden from INA Industries Address: (1) London Street Contact No. : (2) Information of Computers: Type: 876 models (3) cache on hard drive Quantity: (4) Delivery Date: Tuesday morning 23rd July

填空题Telephone MessageDate: lst AprilTime: 9:45Item: buying (9) setsPurpose: 10 for meeting room, (10) for the officeTotal money: (11) poundsDeadline for purchasing: before (12) April

填空题To: Mr SimpsonFrom: (9) _________________ Streamline CompanyMessage:(10) _________________ are too high. Want to (11) _________________. Possible to send goods by (12) _________________or by sea? Call back on the number 3235890 before six.

填空题 deal with dispose of equivalent to give priority to have a look at have confidence in insure against interfere with invest in involved in

填空题A an itineraryB a passportC a contractD an application formE a diaryF an invoiceG a bank statementH a sales brochure

填空题Lookatthenotesbelow.Youwillhearawomangivingfeedbacktoacolleagueonhispresentationataconference.

填空题· You will hear another five recordings.· For each recording, decide what the speaker is talking about.· Write one letter (A--H) next to the number of the recording.· Do not use any letter more than once.· You will hear the five recordings twice. A visit possible new premises B observe working practices C hold job interviews D deal with a complaint E meet a new manager F introduce new policies G supervise staff training H sign a new contract

填空题{{B}}PART TWO{{/B}}{{B}} ·Read the following text. ·Choose the best sentence from the list A—H to fill each of the blanks. ·For each blank (8—12) mark one letter (A—H) on your answer sheet. ·Do not mark any letter twice.{{/B}} An assistant store manager at Costco Wholesale Corp. filed a federal civil rights lawsuit against the retail chain Tuesday, alleging that she was passed over for a promotion{{U}} (8) {{/U}}.The suit, {{U}}(9) {{/U}}, claims that females rarely get high-level management jobs.The lead attorney in the case, Brad Seligman, executive director of the nonprofit Impact Fund, is also suing Wal-Mart Stores Inc. , alleging that the Arkansas-based retailer pays women lower wages and promotes them less than their male counterparts. {{U}}(10) {{/U}}.But it is stalled in an appeals court, and the merits have not been litigated.The Costco case concerns Shirley "Rae" Ellis of Aurora, Colo. , who was hired six years ago amid what she says were promises of a promotion within a year from her assistant manager post to an in-store manager at one of the chain's 320 U. S.-based outlets. {{U}}(11) {{/U}}. "I would put my management ability against any manager," she said.Issaquah, Wash. -based Costco, which employs about 103,000 people worldwide, did not immediately return calls for comment.The suit, which focuses on in-store assistant manager and manager positions, claims that 50 percent of the chain's employees are female, but the management "is virtually all male. "The suit says only 12 percent of Costco's store managers and two of 30 upper-level executives are women.Ellis is seeking unspecified damages, including lost wages, and wants the company to post its managerial positions to its employees.No hearing has been set for a judge to determine whether the lawsuit will represent all current and former female employees{{U}} (12) {{/U}}.Assistant managers receive about $65,000 or more, and managers get more than $100,000 plus bonuses, according to Seligman. He said the suit was about "changing the way Costco does business. "Costco shares rose 39 cents to $41.21 Tuesday on the Nasdaq Stock Market. A. who might have been wrongly passed over for a promotion to assistant manager or manager B. that case, which was granted class-action status, represents as many as 1.6 million current and former female Wal-Mart employees C. because the company's policies discriminate against women in upper management D. she said the retailer does not post job offerings for its managerial posts E. who seeks higher position over the past few years but failed F. obviously the managers don't promote female employees G. she was supported by most of the female employees in the company H. which seeks class-action status to represent what the plaintiff's lawyers say could be 650 women

填空题Human Resource Management In recent years, as companies have been confronted by the competition and employment stereotypes, struggle with recession and searched for excellence,

填空题·You will hear another five short recordings.·For each recording, decide what task (A—H) the person is being asked to do.·Write one letter (A—H) next to the number of the recording.·Do not use any letter more than once.·After you have listened once, replay each recording. A thought it was very interestingB felt nervous about speakingC was not happy with the decisions madeD found it confusingG disagreed strongly with someoneE thought it was very boringG lost his/her temper with someoneH agreed with the final decision

填空题A. Plumper How does the country's economy compare with those of the EU? Some of the concerns surrounding Turkey's application to join the European Union, to be voted on by the EU's Council of Ministers on December 17th, are economic - in particular, the country's relative poverty. Its GDP per head is less than a third of the average for the 15 pre-2004 members of the EU. But it is not far off that of one of the ten new members which joined on May 1st 2004 (Latvia), and it is much the same as those of two countries, Bulgaria and Romania, which this week concluded accession talks with the EU that could make them full members on January 1st 2007. B. Furthermore, the country's recent economic progress has been, according to Donald Johnston, the secretary-general of the OECD, stunning. GDP in the second quarter of the year was 13.4% higher than a year earlier, a rate of growth that no EU country comes close to matching. Turkey's inflation rate has just fallen into single figures for the first time since 1972, and this week the country reached agreement with the IMF on a new three-year, $10 billion economic programme that will, according to the IMF's managing director, Rodrigo Rato, help Turkey reduce inflation toward European levels, and enhance the economy's resilience. C. Resilience has not historically been the country's economic strong point. As recently as 2001, GDP fell by over 7%. It fell by more than 5% in 1994 and by just under 5% in 1999. Indeed, throughout the 1990s growth oscillated like an electrocardiogram recording a violent heart attack. This irregularity has been one of the main reasons (along with red tape and corruption) why the country has failed dismally to attract much-needed foreign direct investment. Its stock of such investment (as a percentage of GDP) is lower now than it was in the 1980s, and annual inflows have scarcely ever reached $1 billion (whereas Ireland attracted over $25 billion in 2003, as did Brazil in every year from 1998 to 2000). D. One deterrent to foreign investors is due to disappear on January 1st 2005. On that day, Turkey will virtually take away the right of every one of its citizens to call themselves a millionaire. Six noughts will be removed from the face value of the lira; one unit of the local currency will henceforth be worth what 1m are nowi. e. , about 0.53 ($0.70). Goods will have to be priced at both the new and old lira for the whole of the year, but foreign bankers and investors can begin to look forward to a time in Turkey when they will no longer have to juggle mentally with indeterminate strings of zeros.

填空题A. to place a repeat order B. to query an invoice C. to accept a quotation D. to confirm an appointment E. to enquire about a change F. to ask for a drawback G. to book a conference venue H. to arrange a demonstration

填空题·Read the article about interview below.·Choose the best sentence to fill in each of the gaps.·For each gap 8 12, mark one letter (A-G) on your Answer Sheet.·De not use any letter more than once.·There is an example at the beginning. {{B}}Have a Successful Interview{{/B}}The aim of a job interview is to establish whether you are likely to do well in a particular job in a specific organization. This is not only a matter of having the necessary technical knowledge and skills. You must also have the motivation, the ability to adapt to new ways of working and to a new work environment, and the personality to do the job and fit into a new team. The ability to cope with stress and get on with people is essential. These include getting on with people, oral and written communication, team working, problem solving and good time management.Most people think that interviewers know what they are looking for and will recognise it when they see it. {{U}}(8) {{/U}}. This applies to recruiters as much as anyone else. In fact, a former head of selection at one big firm used to say that "some interviewers are so poor that they would do better to rely on chance."In companies which recognise this, various methods are used to try to find the right person. {{U}}(9) {{/U}}. Research has shown that this approach is more reliable than the ordinary job interview, though not as effective as using personality tests or assessment centres.In a structured interview the interviewer groups the qualities listed in the job specification under various headings. There are two well-established structures for this: the National Institute of Industrial Psychology's Seven-Point Plan and the Five-Fold Grading System. Both these systems cover factors such as physical appearance, qualifications, general intelligence, motivation and previous experience. {{U}}(10) {{/U}}.However, they should not give equal weight to each one. Some factors are more important in one job than an other. For example, physical appearance and manner will be more important in a sales position than in a re searcher who works behind the scenes. It is also a fact that the impact the candidate makes in the first three or four minutes of an interview is of major importance. {{U}}(11) {{/U}}. A decision not to hire is often made during those first few minutes.It is not always possible to tell whether structured interview techniques are being used if interviewers ask questions systematically, using some kind of checklist, and occasionally make a brief note, they probably are. On the other hand, if the interviewer goes through your application form to confirm what you have al ready said, or asks irrelevant questions, or jumps from one topic to another, the interview is unlikely to be structured. Before you attend any interview, look again at the job description and the personal specification. {{U}}(12) {{/U}}. If you already have a mental list of the key points that you need to mention, you are unlikely to waste time giving irrelevant information or to omit important points in your favour.A Study them closely and assess what your interviewer will be looking for.B However, people are actually not very good at assessing one another.C establish whether you are likely to do well in a particular job in a specific organization.D Although a favourable impression may be reversed later in the interview, a negative impression is rarely changed.E The most common is the structured interview.F The effectiveness of the interviewer can be improved by training.G For each of these areas the interviewers score candidates against how well they fit the job specification.

填空题· Look at the note below.· You will hear a man calling the Head Office of Portman Computer Corporation about arrangements for his visit there. {{B}} Phone Message Pad{{/B}}TO: Thomas RyanFROM: Vincent Spano in BerlinMESSAGE :{{B}} Head Office Visit{{/B}}Time of arrival changes to {{U}}(5) {{/U}}, Monday.Expect to fix up a meeting in the {{U}}(6) {{/U}} with people from {{U}}(7) {{/U}} talking about their {{U}}(8) {{/U}} for advertising the new product. Please call back if there are problems.

填空题In fashion people's wardrobe designer labels might be put together with cheap clothes from mass retailers.