填空题ORDER TICKET 9:30 a. m. 20th June D. Golden Information of Customer: Name: Mary Thomson from INA Industries Address: (1) Rose Street Contact No. : (2) Information of Computers: Type: 486 models (3) cache on hard drive Quantity: (4) Delivery Date: Friday morning 23rd June

填空题·Look at the note below. ·You will hear a man calling about a delivery. {{B}} Trevis Transportation Co.{{/B}} Customer Complaint From: Andy Miller, Franks Office Supply Consignment code: 38219764 {{U}}(9) {{/U}} {{U}} (10) {{/U}} desks were damaged during delivery. Action to take: arrange to {{U}}(11) {{/U}} the damage Phone number of Femington Import Company:{{U}} (12) {{/U}}

填空题{{B}}PART ONE{{/B}} · You will hear three telephone conversations or messages. · Write one or two words or a number in the numbered spaces on the notes or forms below. · You will hear each recording twice. {{B}}Conversation One{{/B}} · Look at the note below. · You will hear a man calling the personnel officer. {{B}}Message{{/B}} Date 8 May 2005 To Rupert Grint From Patrick Fisher,{{U}} (1) {{/U}}Department Message Mr. Fisher has received an{{U}} (2) {{/U}}in Colin Co. He wants to discuss about his{{U}} (3) {{/U}} He has to reply by{{U}} (4) {{/U}}

填空题 · Look at the notes below. · You will hear a message about a man telephoning a travel agent. {{B}}BOOKING FORM{{/B}} Name: Michael Lee Company: TNG International Flight to: Boston Departure: 17:30, Friday (5)______ Class of ticket: (6)______ Cost (return flight) : (7)______ Booking reference: (8)______

填空题Foreign Exchange TradingWithout foreign exchange trading, international trade itself could not exist. In former times trade was based on bartering—goods were exchanged for other goods. The introduction of precious metals (i.e., gold and silver) to pay for goods can be considered the forerunner of the foreign exchange market. The Greeks and Romans commonly used gold as a medium of exchange. Most world trade continued to be based on gold until the nineteenth century. But then industrialization in Western Europe and the United States had boosted world trade to such an extent that gold reserver were no longer adequate to meet the requirements. Governments introduced a par value of their respective local currencies in gold. Thus, the currencies were related to one another through a system called the gold standard. The gold standard system determined the value of all currencies based on gold． (8) The system worked well until World War I, when trade was interrupted. After the war, currencies fluctuated widely in terms of gold and, thus, in relation to each other. The value of currencies was meant to be regulated by supply and demand (the market mechanism), but speculators often interfered with this mechanism. So in an effort to create more stable exchange markets, some countries, notably the United States, England, and France, returned to the gold standard． (9) By 1971 it was the only country whose currency remained convertible into gold, and se, by declaring the dollar inconvertible, the gold standard was finally abolished.In 1944 toward the end of World War Ⅱ, the Western industrialized nations realized that foreign trade would be necessary to quickly and effectively heal the wounds of war. To create a calm and stable foreign exchange market, the United States government called for a conference in the summer of 1944. It was held in Bretton Woods, New Hampshire． (10) The Bretton Woods Agreement stipulated that all member countries would express the value of their currencies in gold. However, only the United States dollar was convertible into gold, at the price of ＄ 35 an ounce.Central banks of the member countries were required to intervene in the foreign exchange markets to keep the value of their currencies within 1 percent of the par value. This intervention was achieved by buying or selling foreign exchange or gold. A given currency could, therefore, never rise above nor fall below fixed points, which are called intervention points. These are the prices beyond which the central bank intervenes． (11) The system of fixed early 1970s. At that time a number of countries devalued their currencies. This meant that their currencies were now worth less in terms of gold. England in 1967, France in 1969, and the United States in 1971 and 1973, devalued their currencies, This caused an almost unprecedented turbulence in the foreign exchange markets. In addition, countries such as West Germany and Holland revalued their currencies (increased the par value of their currencies in terms of gold). Intervention by central banks became very costly. Foreign currency and gold reserves were drained． (12) A This meant the values of different currencies could be compared in terms of one another.B At this conference, both the International MONETARY Fund (IMF) and the International Bank for Reconstruction and Development were established.C The Greeks and Romans commonly used gold as a medium of exchange.D It is not surprising, then, that the world saw a return to such payment.E Except for a brief period in the early 1930s, the United States stayed on the gold standard.F Countries had to buy their own currency with gold and foreign exchange in order to keep its value above the minimum intervention point, as agreed a Bretton Woods.G This is called the system of fixed exchange rates.

填空题· Look at the note below:· You will hear a woman making a reservation for a ceremony. {{B}} Brendon Hotel Reservation Card{{/B}}Name: Sherry Kinney from Apollo Ltd.Occasion: a small {{U}}(9) {{/U}}Date: {{U}}(10) {{/U}} from 6 p.m--8 p.m. Reserve 15 tables with {{U}}(11) {{/U}} seats each.Tel: {{U}}(12) {{/U}}.

填空题You will hear five short recordings about delivery problems. For each recording, decide which problem the speaker talks about. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A The goods were delivered late. B Goods were delivered without having been ordered.C The items ordered were unavailable.D Only part of our order was delivered.E The goods were damaged in transit.F Goods were packaged in the wrong quantities.G The sales literature about the goods was misleading.H Goods intended for one location were delivered to another.

填空题 ABUNDANT ASTA RESOURCES Day in and day out, ASTA helps its members with everything from debit memos to bankruptcy claims on against suppliers to applying for Small34 Business Administration loans. Whatever business problem is facing with you35 chances are someone at ASTA headquarters can offer the advice or a helping36 hand. A few months ago, ASTA introduced that the Member Care Center as37 an improved method of serving its members. The Member Care Center serves38 as the single source for member record changes, for meeting registrations39 and information requests. We have begun intensive customer service training40 of our Member Care team to ensure that they are fully equipped with to41 answer your questions as more efficiently as possible. Our Member Care team42 meets early every morning for a briefing report on the ASTA and travel43 industry news of the day so they are prepared for the various calls that may44 come in. If the answer or solution lies in other another ASTA department,45 ASTA has a highly trained staff of professionals are ready to assist you. Here's just a sample of how ASTA departments service oar members on a daily basis.

填空题· Read the text below about consumer electronics model.· In most of the lines 34--45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.· If a line is correct, write CORRECT on your Answer Sheet.· If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. {{B}} Interconnect Your Home {{/B}}Correct If the Consumer Electronics Show (CES) in Las Vegas is any indication, this willcome be the year of PCs going from the desktop and come into your hand, your living34 room, or your kitchen appliances. The idea of interconnectivity is emerged as a35 central theme at the massive trade show. Increasing more companies, including36 Microsoft, were showing off products that allow PCs, TVs, stereos, and media37 recorders are to be connected by home networks. Intel said it would enter the38 consumer electronics market as for the first time with a chip specifically39 designed to provide power cheaper, better flat-panel TV displays and an40 all-in-one home entertainment PC. "Entertainment PCs", according to Intel, will41 come on the market later this year, priced at between 6, 400 yuan or less. They42 are intended to offer that live TV tuning, video recording, DVD and photo display,43 and even video gaming. What at stake is the traditional consumer electronics44 model, since then PC companies push into the higher-margin market for45 consumer electronics, driving down costs and playing up interactive feature.

填空题·Lookatthenotebelow.·Youwillhearamanleavingamessageonanansweringmachine.

填空题{{B}}PART FOUR{{/B}}{{B}} ·Read the following text. ·Choose the best word to fill each gap. ·For each question (19—33) mark one letter (A, B, C, D) on your answer sheet.{{/B}} The nation's{{U}} (19) {{/U}}of vaccine for the impending flu{{U}} (20) {{/U}}took a big hit Thursday when Chiton Corp. announced it had found tainted doses in its factory.The company said it will hold up shipment of about 50 million shots—about half the supply U.S. health{{U}} (21) {{/U}}had hoped to have on hand this year—while it{{U}} (22) {{/U}}what went wrong and determines whether the vaccine is safe to use."There's no product that is going to go into the arms of the American public that will not have been{{U}} (23) {{/U}}to have met the highest standards of{{U}} (24) {{/U}}," chief executive Howard Pien said.Pien said the company hopes to ship between 46 million and 48 million doses by early October, about month later than{{U}} (25) {{/U}}.About 1 million doses have already been shipped, but no vaccines have yet reached the{{U}} (26) {{/U}}, Pien said. Vaccinations usually begin in September and{{U}} (27) {{/U}}through the flu season.Officials with the Centers for Disease Control and Prevention, which oversees the nation's flu vaccine{{U}} (28) {{/U}}, did not immediately return calls for{{U}} (29) {{/U}}.Chiron would not give{{U}} (30) {{/U}}on the{{U}} (31) {{/U}}of the contamination, which Pien said was found in a small number of{{U}} (32) {{/U}}at the company's factory in Liverpool, England.The company supplies about half the nation's flu vaccine. Aventis Pasteur supplies most of the{{U}} (33) {{/U}}.

填空题A business planB reportC advertisementsD fax machineE meetingF expenses claimG hotel bookingH photocopier

填空题Future TV is expensive and it worths the prize.

填空题Being a good leader in business is very much similar to who being a good leader in public life—or even in the army. Many of the qualities required34. are the same—though, of course, a few qualities are not quite special35. to leaders in the business. First of all, however, a good leader in public36. life or business mustn't be frightened to make up firm decisions. You must37. be able to arrive at quick decisions and act on them. It's no good thinking38. too long about what to do nor whether is if much use seeking everything.39. No a good leader appears hesitant to his or her subordinates. Good leaders40. know that exactly what to do—they always give the impression of being41. absolutely convinced about the correctness of their decisions and their42. subsequent actions. There's no doubt in their mind about all what they43. should do—and so, as a result, people find it easy to believe in them and44. to follow them. They know they are right. Good leaders are reliable. And45. they are consistent in their actions. They don't change into their minds easily and they keep their promises and agreements.

填空题GETTING THE BEST FROM YOUR STAFF Ed Smith, a senior manager for Trustco Ltd in Worcester, used to work a minimum of 70 hours a week. He travelled regularly between the UK and USA and began to feel he had become almost a stranger to his wife and his two young sons. Realising that he was putting himself under too much stress, he decided to try to change his working hours. This idea worked. These days, he still goes to work very early but he also leaves early. He now sees his children before they go to bed and then does about an hour's work by computer from home in the evening, keeping in touch with American colleagues. (8) The key to Ed Smith's changing his hours was persuading his employer that he and other staff were more productive when they worked the hours that suited them. This is easier said than done, of course. (9) Many of them are slow to realise the benefits of letting employees work fewer or more flexible hours. A recent survey of five thousand senior managers found that nearly half of them always worked more than their contract hours, while many worked evenings and weekends. A majority thought that this not only had a negative effect on their family relationships and their health, but also reduced their productivity. (10) It seems that it is job satisfaction that is the deciding factor when it comes to employee productivity. However, the good news is that more employers are now starting to realise that they are only going to get higher output from their staff if those staff are happy and want to be at work. (11) His company have brought in changes partly for competitive reasons. The research and development part of the business employs highly trained scientists, who are expensive to replace. (12) The employees seem to be very happy with the new arrangements and, as a result, productivity rates have gradually but consistently increased and staff turnover rates have fallen dramatically. According to Ed Smith, many companies would benefit from a similar scheme, and everyone, from directors to employees' families, would have something to gain.A. Ed Smith's new working hours are just one example of the attempt to alter corporate culture.B. This adds to the increasing evidence that long hours are not necessarily useful hours.C. They are often willing to accept that happy employees produce more.D. He admits to feeling much happier, and believes he has established a balance between work and home life.E. It can be difficult to persuade organisations that a change of this type is in their interest, too.F. To keep them happy, 'trust time' has been introduced, where the company trusts employees to do what is required, in whatever time it takes.G. Realising that he was putting himself under too much stress, he decided to try to change his working hours.

填空题Leadership In general, a business firm's success depends on the style and effectiveness of its leaders. Then, what makes successful leadership? This is a question of great interest to all such 34 managers and management researchers. Many theories have been proposed to, but none has 35 given an even entirely satisfactory answer. In the early days of management study, many 36 believed that leaders are "born, not are made", and successful leaders are born with certain 37 characteristics or traits that other people do not possess, hence the name is trait theory. 38 This theory has never been decisively substantiated by the empirical evidence and, therefore, 39 has been declined in popularity. Yet there are still some who believe that successful leaders 40 do share some traits which make them stand out from ordinary people. The leaders, who 41 according to their observation, seem to be more intelligent, more sociable, more emotionally 42 resilient, and more motivated to make achievements than other people. According to 43 the degree of freedom managers give to their subordinates, there are basically three types 44 of leaders, namely, boss-centered, democratic, and subordinate-centered leaders, each 45 appealing to some subordinates. Managers who adopt a boss-centered style dictate out what their subordinates should do and expect them to obey unconditionally.

填空题 CJ PRODUCTIONS CJ Personnel CJ Job Application RequestsJob: (1) (Marketing Department)Reference Number: (2) Advertised in: (3) Name: Daniel JohnsonAddress: Internal, c/o (4)