填空题{{B}}PART ONE{{/B}}· You will hear three telephone conversations or messages.· Write one or two words or a number in the numbered spaces on the notes or forms below.· After you have listened once, replay each recording.{{B}}Conversation One{{/B}}· Look at the notes below.· You will hear a woman discussing production problems with her boss. {{B}}MEETING NOTES{{/B}}Costs of{{U}} (1) {{/U}}have increased.Some of our{{U}} (2) {{/U}}have Signed exclusive contracts with suppliers.NO time to discuss problems at{{U}} (3) {{/U}}meeting.Product quality problems due to lack of suitably trained{{U}} (4) {{/U}}.

填空题· Look at the note below.· You will hear a man calling to make an appointment. {{B}} Phone Message Pad{{/B}}To: Mr. LicasFrom: Paul Smith from {{U}}(5) {{/U}} DepartmentMessage: Paul wants to make an appointment. On {{U}}(6) {{/U}} afternoon, {{U}}(7) {{/U}} p.m.. Call to confirm. Phone number {{U}}(8) {{/U}}.

填空题A an electricianB a waiterC a bank clerkD a typistE a taxi driverF a postmanG a babysitterH a bookbinder

填空题{{B}}PART ONE{{/B}}{{B}} ·Read these sentences and the following texts. ·Which text does each sentence (1—7) describe? ·For each sentence mark one letter (A, B, C or D).{{/B}} {{B}} A. Client Training Executive{{/B}} 1. Degree in Finance, Economics or related disciplines. 2. 2 to 5 years experience in a financial markets front, middle or back office role, e. g. banks trader, banks sales, equity sales, ideally with experience of Reuters or competitor products would be an advantage. 3. Strong Financial Markets knowledge (Forex, Fixed Income and Derivatives trading) is essential. 4. Possess good skills in identifying clients' training needs and experience in delivery of classroom training. 5. PC literate (Microsoft Office and Windows operating systems and applications, particularly in Excel). 6. Good command of spoken and written English. 7. Good team player who is outgoing, enthusiastic and self-motivated. 8. Able to work under pressure and deliver quality results.{{B}} B. Accountant Assistant{{/B}} 1. Good English (pass CET-6 test). 2. Strong team spirit. 3. Good communication skills. 4. Interest in advertising. 5. Hardworking and careful.{{B}} C. Information Developer{{/B}} 1. Bachelor's degree or above (Master's degree preferred). 2. Outstanding English language skills (Listening, Speaking, Reading and Writing). 3. Strong sense of responsibility and team spirit. 4. Continuous pursuit of excellence. 5. Excellent communication skills and proactive character. 6. Good understanding about modern science and technology (IT technology in particular). 7. Proficient in Microsoft Office and PC.{{B}} D. Testing Engineer{{/B}} 1. Related quality management experience. 2. Experience on the QA and QC of inspection, process, procedure and standard in electronic/IT industry. 3. Experience in inspecting the large volume of electronic/IT product. 4. Must be able to perform with competence under stressful conditions. 5. Good communication and presentation skills. 6. Good English both in written and speaking. 7. MNC experience preferred. 8. AV and PC product experience is NECESSARY. 9. Master Degree preferred.

填空题______ me know when the goods ______ in your warehouse?

填空题· You will hear another five recordings.· For each recording, decide what reason each speaker gives for the problem they mention.· Write one letter (A- H) next to the number of the recording.· Do not use any letter more than once.· You will hear the five recordings twice. A The company tried to operate in too many markets.B The company's spending priorities were mistaken.C Unsuitable staff were appointed.D The company failed to update its products.E The company's suppliers were unreliable.F Thee company used inappropriate retailers.G A number of new competitors entered the market.H The company set its prices at the wrong levels.

填空题Firms need a better way of planning Nick Field, in his book Strategy Management, offers a new approach to help companies map out their future. Many companies have lost the art of strategy-making. They spend too much time looking at process change, organisation and systems. They do not invest enough effort in determining where they want to be in their markets and how they are going to beat their competitors They have got things out of balance. In many companies, the development of strategy is in crisis.In a recent magazine poll, only six per cent of executives rated their company highly for long-term planning skills. (8) If this figure is accurate, it is not surprising that 29% of the FTSE 100 companies failed to achieve real sales growth between 1992 and 1996, when takeovers are excluded from the figures.There can be no doubt about the value of effective strategy-making. Recent research has shown that what are described as 'visionary' companies - those with clear strategies for the future - deliver higher shareholder returns. They are less at risk from short-term earnings pressures because they know - and they can convince others - that they will survive these. (9) Times have changed. The big company of today is not being defeated by another big company but by the small companies. So how do they do it? And where do companies that are failing in this respect turn? If a company accepts that their strategy development is not 'the best in the class', if they acknowledge that they need to do more to map out their future, influence rather than be influenced, shape their market instead of being shaped by it, how should they take on this strategy-making challenge? Field's book Strategy Management puts forward a new approach to help companies rediscover the power of forward planning. (10) The book is straightforward to understand and use, and offers practical and specific directions. Research and empirical testing have proved that it can be useful in all areas of industry and should be of value to any company.The approach put forward is based on two key building blocks, the first being that any company considering its future must have a commitment to win. (11) The second building block is competitive advantage. The author defines four prime areas that differentiate organisations and influence purchase decisions. These are 'the performance of the product or service, sold at the most attractive price, with extraordinary levels of service and strong emotional values.' It may require only one of these areas to produce a competitive advantage. Take Coca-Cola for example. (12) Companies can explore how to win by building on their commitment and working around this approach to identify which one or more of these four sources of advantage will lead to success.A Clear guidelines are given on how to become involved with customers and build new forms of competitive advantage.B Through the brand name, the company has established a relationship with customers' feelings that has made the product highly successful,C Another survey estimated that only one in ten companies had the information they needed to make strategic decisions.D Lacking any debate about the future, these are typically reduced to a once-a-year form-filling exercise.E If this comes across forcefully enough rivals will see it and go elsewhere, believing the market will be taken over by another.F In the past, it was generally believed that the scale of the company was the most significant factor.G They do not invest enough effort in determining where they want to be in their markets and how they are going to beat their competitors.

填空题Job Description of a Human Resources Manager Responsibilities: develop and manage (5)______programs deal with relations between (6)______and upper management; examine complaints and help settle (7)______ Requirements: knowledgeable, versatile and (8)______

填空题·In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text.·For each numbered line 34-45, find the unnecessary word and then write the word in CAPITAL LET-TERS on your Answer Sheet. Some lines are correct. If a line is correct, write CORRECT on your Answer Sheet. {{B}}Customer care{{/B}}0 Apart from ensuring that an efficient electricity supply for our00 customers, Nat Electric provides an invaluable service in other areas34 as wee. While our Customer Helpline(charged a local rates)is the35 first point of contact with when you want to make an enquiry and36 we receive a huge number of calls from customers-on37 average, there are 50 000 calls a one week. Available 24 hours38 a day, seven days a week, 365 days a year, our Helpline on advisors39 aim at to answer 95 per cent of all calls within 15 seconds. There40 are more than 200 advisors, working in around the dock to41 provide for this service, backed by a further 80 support staff42 who do handle any necessary paperwork. Although our target43 is to reply to letters within 10 working days, Nat Electric regularly responds with in three to four44 days, and we are especially proud of the standards45 achieved by our customer relations team.

填空题MAKING PRODUCT PROMOTION Linda brought samples of (5) product to show Mr. Evens. The product is shaped under (6) and temperature into boards for walls. The company has the best (7) to bring it to success. Mr. Evens is always interested in (8) .

填空题are drawn in to "global" as a concept. "Global" does not mean products that are consciously

填空题All reports need to be carefully written and above all ______ ______ facts.

填空题{{B}}How to approach Reading Test Part Five{{/B}}· This part of the Reading Test tests your ability to identify additional or unnecessary words in a text. Most lines contain one extra word which is incorrect.· Read the whole text quickly to find out what it is about. As you read, try to identify the words that are incorrect. Make sure you consider whole sentences, and not each line separate1).· Then read the text again, and write down the extra words.· Remember there will be only one extra word in a line, and some lines are correct.· Read the text on the opposite page about running meetings.· In most of the lines 34 - 45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.· If a line is correct, write CORRECT on your Answer Sheet.· If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.· The exercise begins with two examples, (0) and (00). {{B}}MAKE SURE YOUR MEETINGS RUN SMOOTHLY{{/B}} A well run meeting can achieve much, but a badly run meeting is unlikely to achieve anything, and indeed may damage on an important project's34 progress. Meetings should create a sense of the harmony, but they can35 cause confusion. In normal circumstances, so meetings should be planned36 well in advance, both in terms of who will attend it and what will be discussed.37 Overcrowded meetings suggest managers lack their self-confidence and38 mean there will be too much of discussion on every minor point. The only39 points that should be discussed are those that require a decision. If you need40 your staff to update you on something, ask them to send information you41 can read in your own time. Before a meeting starts, establish for the finishing42 time, and stick to it. If you let one only meeting run over, then all your meetings43 will. Make sure the purpose of the meeting is clear there to all concerned, so44 that everyone stays as focused. Coffee breaks should be regular, and taken45 away from the table, to maintain energy and concentration at optimum levels.

填空题 · Read the text below about presentation tips. · In most of the lines (34-45), there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. · If a line is correct, write CORRECT on your Answer Sheet. · If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Know the needs of your audience. Put what you have to say in a logical sequence. Ensure your speech will be captivating up to 34．your audience as well as worth their time and attention. Practice 35．and rehearse of your speech at home or where you can be at ease 35．and comfortable, in the front of a mirror, your family, friends or 37．your colleagues. Use a tape-recorder and listen to yourself. Videotape 38．your presentation and analyze on it. Know what your strong and 39．weak points are. Emphasize your strong points during your presentation. 40．When you are presenting it in front of an audience, you are performing 41．as an actor is on stage. How much you are being perceived is very 42．important. Dress appropriately for the occasion. Be solemn if your 43．topic is serious. Present the desired image to your audience. Speak 44．slowly, enunciate clearly, and show off appropriate emotion and feeling 45．relating to your topic subject. Vary the tone of your voice and dramatize if necessary.

填空题{{B}}PART FOUR{{/B}}{{B}} ·Read the following text. ·Choose the best word to fill each gap. ·For each question (19—33) mark one letter (A, B, C, D) on your answer sheet.{{/B}} There's a great{{U}} (19) {{/U}}of Friends where Chandler and Ross go to a{{U}} (20) {{/U}}, basically get overcharged and{{U}} (21) {{/U}}to "get their money's{{U}} (22) {{/U}}" by taking all the{{U}} (23) {{/U}}from the hotel that aren't nailed down. With only a few exceptions (the remote is off{{U}} (24) {{/U}}, but the batteries in the remote are{{U}} (25) {{/U}}game), they{{U}} (26) {{/U}}the hotel out of shampoo, {{U}}(27) {{/U}}fruit, ashtrays, etc.At the end of{{U}} (28) {{/U}}, they get their comeuppance when Ross's suitcase flies open and out{{U}} (29) {{/U}}hundreds of little toiletry bottles, a bushel of apples, dozens of towels and the like. Everyone around them, including the desk{{U}} (30) {{/U}}, stares in{{U}} (31) {{/U}}as they run out the door. But if it had only been{{U}} (32) {{/U}}, 10 bottles of lotion and a dozen apples, would that have been OK? Where does the line between complimentary and contraband get drawn?It has been estimated that the{{U}} (33) {{/U}}industry loses about $100 million a year from theft, according to Los Angeles Times. Tia Gordon of the American Hotel and Lodging Association tells the Times the top ripped-off item is towels. Not for me; I can't even stand to use the towels my kids use, let alone steal one from a stranger.

填空题{{B}}Section One{{/B}}· You will hear five short recordings.· For each recording, decide who the speaker is.· Write one letter (A-H) next to the number of the recording.· Do not use any letter more than once.· You will hear the five recordings twice. A sales representativeB travel agentC product designerD secretaryE market researcherF receptionistG public relations officerH personnel officer

填空题AGet as much information about the client as possible—annual reports company periodicals, publicity. Sometimes there is a point of contact, i.e. someone who is involved in drafting the request for proposals and who can answer technical questions about the form and content of your proposal. Call the person—they may reveal some information that, can give you a competitive edge or at least a more customised approach to solving the prospective client's problem. Sometimes they ever, have a checklist of items they look for in each proposal and will be prepared to tell you about it if you ask.BProposals are evaluated by a wide range of readers, from top management to technical evaluators to budget analysers. These readers will focus on different sections of a proposal, perhaps missing out whole segments, All readers, however, should be able to evaluate the first section of a proposal, which is a summary of the document. The length can vary greatly—it may sometimes be only one paragraph but in a very formal report it may run to several pages.CThe worst thing you can de is offer value judgements which the client can refute. You want to seem serious, fair, objective and factual. Only after you build a foundation of fact can you offer a few judgements. Otherwise, you are likely to invite the reader to take issue with you. The facts are your findings and should be labelled as such: opinions are conclusions and should be labelled that way. If you use adjectives like 'powerful', 'wide-ranging', 'significant', etc., make sure you support them with details.DIn proposal writing there is a tendency to rely on standard formats, i.e. static, standard sentences, paragraphs or pages that seem to fit all situations and do not change from proposal to proposal. No-company sees itself as being like any other and so the last thing you want is for a prospective client to believe you are just recycling old solutions. You must try to create (the ideas to fit the needs of the particular client and try not to copy old ideas because you cannot be bothered to generate new ones).

填空题{{B}}PART FOUR{{/B}}{{B}} ·Read the following text. ·Choose the best word to flu each gap. ·For each question (19-33) mark one letter (A, B, C, D) on your answer sheet.{{/B}} The percentage of {{U}}(19) {{/U}} hired for tenured positions at Harvard University's Faculty of Arts and Sciences has declined {{U}}(20) {{/U}} year since 2000, prompting a group of professors to complain that the Ivy League school's leadership isn't doing {{U}}(21) {{/U}}. The proportion of women receiving tenured job {{U}}(22) {{/U}} went from a height of 36 percent during the 2000-2001 {{U}}(23) {{/U}} year to 26 percent in 2001-2002 and then to 19 percent in 2002-2003. Last year, just 4 of 32 tenured {{U}}(24) {{/U}} were offered to women. The numbers all {{U}}(25) {{/U}} to the Faculty of Arts and Sciences, the largest {{U}}(26) {{/U}} of the university which {{U}}(27) {{/U}} both the undergraduate school and the graduate school of arts and sciences. The {{U}}(28) {{/U}} has prompted 26 professors to {{U}}(29) {{/U}} a letter to President Lawrence H. Summers, who has {{U}}(30) {{/U}} over every year of the decline. Summers has agreed to meet next month with the professors. "There's no {{U}}(31) {{/U}} that hiring as many extraordinary women members of the faculty as we can has to be a crucial priority for the university," Summers, who took over as president in 2001, told The Boston Globe in Wednesday's {{U}}(32) {{/U}}. The letter suggests that Summers may have inadvertently caused the decline by failing to {{U}}(33) {{/U}} the issue, by concentrating new hires in disciplines with fewer women, and by seeking out "rising young stars", who are more likely to be at an age when women pause in their careers to have children. Summers said that some of the responsibility lies with Harvard's academic departments. Departments nominate and review candidates for senior jobs, though all must ultimately be approved by him. Overall, women currently make up 18 percent of Harvard's senior faculty and 34 percent of the junior faculty, proportions similar to those of peer institutions.