填空题Message from John-trade fair new (1) is very popular most orders taken for (2) package not many orders for (3) software send more (4) today

填空题{{B}}PART ONE{{/B}}·You will hear three telephone conversations.·Write one or two words or a number in the numbered spaces on the forms below.·After you have listened once, replay each recording.{{B}}Conversation One{{/B}}·Look at the note below.·You will hear a man making a call about a delivery. Customer Order Form Order Reference XR4930Date Received 27/5/99Customer Name Lacey GraphicsDelivery Address 　{{U}} (1) {{/U}}Hailsham Industrial EstateHailshamFor the attention of:{{U}} (2) {{/U}}Order Details 10 boxes of{{U}} (3) {{/U}}Delivery Date 　{{U}} (4) {{/U}}Payment Method Invioce

填空题KNOWING THE CUSTOMERSWhen correlated with the salespeople's actual performance, the differences in their knowledge of their customers emerged as the primary characteristic of superior sales performance. More specifically, the researchers uncovered five key areas where the best salespeople excelled.First, the top salespeople were able to provide much richer descriptions of each type of customers. They gave better identifying characteristics, provided more detailed information, and had a better understanding of each customer's unique needs. (8) Second, the better salespeople tended to categorize their customers based on the latter's buying needs, rather than categorizing them with more superficial identifiers like the customer's appearance or demographics. (9) Third, (10) That is, they were able to look at several different customer interactions, identify common behaviors or traits, and apply those observations to similar types of customers.Fourth, the top salespeople had a greater number of discrete selling steps in their own sales processes. Where a low performer may have executed only a few selling tasks during each sale, the high performers saw the need for many more activities to successfully close the deal. (11) Finally, and perhaps most disturbingly, the best salespeople had abandoned a greater amount of their previous sales training than their less successful peers. (12) A the more effective salespeople were better at "abstraction" than their lower-performing peers.B One can infer the extra selling steps were in response to the actual buying needs of their customers.C Basically, the best salespeople knew more about their customers than their lower-performing colleagues.D More specifically, the researchers uncovered five key areas where the best salespeople excelled. E So in addition to their ability to more fully describe their customers, the best salespeople also gave descriptions largely derived from their customers' perspective--not their own.F They had developed their own approaches to selling more closely aligned with their customers' needs.G In contrast, the less successful salespeople were dutifully doing more of what they had been instructed to do, but they were getting less in return.

填空题 1

填空题·Read the text below about managing older workers.·In most of the lines 34--45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.·If a line is correct, write CORRECT on your Answer Sheet.·If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. {{B}}Managing Older Workers {{/B}}Becoming The work force is becoming aging as baby-boomer move toward retirement. GenCorrect X managers need to learn how to motivate and manage this talent pool of older34 workers. Both generations have quite very different views of the other and will35 need to learn how the other generation operates on. It is up to the managers,36 Gen X or otherwise, to take the lead and create the warm climate in which older37 workers will remain engaged in and productive. You may think older workers are38 harder workers or that they are difficult to train. Get rid of your stereotypes. Your39 older workers are different individuals just like everyone else in your group. Treat40 them as such. Don't assume that the older worker knows what you expect of41 them. They don't have the same background as you are. Be very clear what you42 want done and what the measurements of completion and of success will be.45 "Bill, take care of that for me" is not enough. Try "Bill, I need you to prepare the44 department's budget for the next fiscal year." Use the numbers from a last year45 and add to 10% on everything except training which should go up 15%.

填空题Fillthegapsinthesesentenceswithinformationfromthepiechart.

填空题· You will hear another five short pieces.· For each piece, decide what the speaker is trying to do.· Write one letter (A-H) next to the number of the piece.· Do not use ally letter more than once.· You will hear the five pieces twice. A. ThankingB. Changing an appointmentC. Explaining a delayD. Asking permissionE. RequestingF. InvitingG. AnnouncingH. Complaining

填空题 TELEPHONE ENQUIRY RECORDCaller: Julie Ventnor from Polareach LtdShe's interested in our (9) Requires details of our (10) Total monthly order: approx. (11) Meeting on: (12)

填空题{{B}}PART ONE{{/B}}· Look at the sentences below and the following advertisements.· Which advertisement does each sentence (1-7) refer to?· For each sentence, mark one letter (A, B, C or D) on your Answer Sheet.· You will need to use some of these letters more than once. {{B}}A{{/B}} This book examines the most successful, sales campaigns of recent years. It provides examples of how major consumer brands, like Coca-Cola, Nike 3M and Toyota. have been promoted in magazines and newspapers. It includes information about the creative and planning processes behind the promotion of these popular products. {{B}}B{{/B}} Find out how top executives from leading car companies view the changing relationships between manufacturers and their supplier. This book is a series of interviews with leading players in the industry: purchasing managers discuss the rise of global suppliers and chief executives present the international trend towards mergers and acquisitions in the industry. {{B}}C{{/B}} This new edition of The Executive's Handbook provides an analysis of the main political and economic trends of the late 2000s. It is especially good on cost structures, Changing consumer trends and cross-border expansion. These are key elements that affect international business deals, making the book essential reading for anyone involved in international trading. {{B}}D{{/B}} This is a collection of in-depth interviews with some of the world's top business executives in the car, soft drinks and clothing industries. A fascinating work, it will make you question much of the generally accepted theory on what successful leadership within manufacturing involves.

填空题A．offer help B．make arrangements C．make a complaint D．make a training programme E．ask for preferential terms F．inquire some information G．take loans H．express appreciation

填空题ASalinas outlines the key qualities of good management in this autobiography. He believes that decisions should be based on facts, not opinions; that people's strengths should be exploited; and that disagreement is sometimes necessary. But the main point he makes is that leadership means performing well at all times and setting a good example.BIn this collection of essays, top business leaders predict how businesses will change over the next few years. They analyse changes in business and society and their effects on job markets, as well as taking a look at possible strengths and weaknesses of leading economics and their currencies, This collection outlines a vision of tomorrow's business world and the type of leaders that will be required.CThis book is a well-researched study of the problem of leadership in global quoted companies. 160 international business leaders were asked how they added value to their companies and their answers form the main part of this book. Both managers and companies are analysed in order to show how they cope with difficult issues. A useful book for all senior managers.D100 well-known US business leaders through this century are described in this book, which analyses how their fortunes were made and sometimes lost. The background, business career character and personal life of each individual are outlined, creating an impressive collection of biographies and an excellent reference work.

填空题[此试题无题干]

填空题1 The Pan-American will have a luncheon meeting this coming (5) , professor Miguel Lopez will make a speech at (6) .2 The admission fee is $ (7) per person, and the speech will probably end at (8) o'clock

填空题The chief purpose of this approach is to produce a wage structure

填空题A the Manager of Office Supplies B the Marketing Manager C a young junior manager D the Managing Director E the Training Manager F the temporary clerk G the Personnel Manager H the Sales Manager

填空题have been replaced full-time workers with part-time ones. Regular staff who remain

填空题{{B}}Section One{{/B}}· You will hear five short recordings.· For each recording, decide the reason why the speaker calls.· Write one letter (A-H) next to the number of the recording.· Do not use any letter more than once.· You will hear the five recordings twice. A saying congratulationsB making an enquiryC expressing gratitudeD making complaintE asking for informationF giving a noticeG giving criticismH offering an invitation

填空题{{B}}PART ONE{{/B}}{{B}}How to approach Listening Test Part One{{/B}}· This part is in three sections. In each section you listen to a telephone conversation or message.· You will hear each section twice before you hear the next one.· Before you listen, read the notes. Think about what you are going to hear.· Note all possible answers as you listen for the first time. Do not make an immediate decision.· You should write words that you hear without changing them. They must fit the meaning of the notes.· Decide on your final answer only after you have listened for the second time.· Check that you have used no more than two words or a number in each numbered space.· You will hear three telephone conversations or messages.· Write one or two words or a number in the numbered spaces on the notes or forms.· You will hear each recording twice.{{B}}Conversation One{{/B}}· Look at the form below.· You will hear a woman phoning a college about a course. {{B}} Stangrave & Hoxton College Faculty of Business{{/B}}Course detailsName: Sylvia CarlyleCourse accepted for: (1) ..........................Module A: (2) ..........................Module B: (3) ..........................Subject area of term paper: (4) ..........................

填空题Theregion'sbestsmallercompaniesOnceagain,readersofthismagazinehavethechancetovotefortheregion'sbestcompanies.(0)TheawardswillbepresentedatadinnerinBirminghamonMay17.Thepatternestablishedinthefirstyear,ofawardsforBestEstablishedCompany,BestNewCompanyandBestEntrepreneur,willofcoursecontinue.Howeverthisyearseesanewcategory,thatofBestCommunicationwithInvestors.(8)...TheEstablishedCompanyoftheYearwillbeonewhosesuccesshaslastedformorethanjustacoupleofmonthsoryears.Itssharepricewillbeperformingabovetheaverageforitssector,butthatisnottheonlymeasurementwhichwillbetakenintoaccount.(9)...Aboveall,thewinnerwillbeprofessionallymanaged,inawaythatdealsequallywellwithgoodandbadtradingconditions.TheNewCompanyoftheYear'willhavegonepubliclastyear,butwillalreadyhaveshownitsgrowthandmanagementqualities.(10)...Infactthreeearlywinnershavealreadybeensuccessfulinthissecondcategory,aswell.TheEntrepreneuroftheYearwillbesomeonewithaproventrackrecordofexpertiseinsettingupandprovidingleadershiptooneorpossiblymorebusinesses.Heorshewillhavecreatedanorganisationthatcandealwiththedemandsplacedonitasapubliccompany.(11)...Thewinnerwillhavemaintainedabalancebetweenthatoriginalenergyandtheneedtoadaptasthecompanygrows.Inournewcategory,BestCommunicationwithInvestors,thewinningcompanywillshowthatitisengagingintwo-waydialoguewithbothactualandpotentialinvestors.(12)...Allofthesecommunicationchannelswillbecarefullytailoredfortheintendedaudience.Inaddition,thecompanyislikelytodistributepressreleasesbyelectronicmeans,tomaximiseitsopportunitiesforpublicity.Nominationsforawardswereinvitedseveralmonthsago,andreducedbythejudgestoashortlistofthreeineachcategory.Theshortlistedcompaniesaredescribedbelow,togetherwithdetailsofhowtovote.Pleasegetyourvotetousnolaterthan31March.A.Itwit),ineffect,beabletodemonstratethatitcangoontobecomeanEstablishedCompanyoftheYearbeforelong,B.Inordertowin,thecompanywillhaveachievedsuccessinbothspheres,andhavetheevidencetoproveit.C.Toachievethis,itwillbeusingavarietyofmeans,includingtheannualreport,presentations,adedicatedwebsiteandattendanceatspecialisedexhibitions.D.Thejudgeswillalsoconsiderthedegreetowhichthecompanyhasawellplannedandsoundlyfinancedstrategyforitsgrowthanddevelopment.E.Atthesametime,thisstructuremustnotstiflethespiritthatledtothecompany'sinitialSUCCESS,F.Theinnovationhasbeenmadeinordertorecognisetheincreasinglyimportantpartwhichthisfactorplaysinacompany'ssuccess.G.Thecompetition,whichisnowinitstenthyear,isdesignedtoencourageexcellenceinsmallerpubliccompaniesbasedinthisare