填空题Notes about Hotel Reservation Date: (1) ______ Type of room : (2) ______ Number of rooms: 1 Price: $220, plus (3) ______ Facilities: mini-bar and a sauna bath Name: Kevin (4) ______

填空题· Read the text below about new premises.· In most of the lines 34—45, there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.· If a line is correct, write CORRECT on your Answer Sheet.· If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Just one year after moving into the suburbs of Stockholm, our largest Swedish branch this has outgrown its current premises. The center will be34. moving again in the next few weeks, this time order to purpose-built35. offices in the city center. Business has grown by more than a fifty per cent36. during the past year. Moreover, the branch has recently been gained a37. prestigious new contract with one of the city's major accountancy firms.38. currently outsourcing its management training. The contract which will39. initially be for a two-year period but we hope it will be extended. What40. helped us win the contract was in the success of the training we have41. been doing for similar companies in the recent years. Even though it is nor42. yet clear how big the contract will be. but it is expected to grow steadily43. as more and more management training is gradually outsourced. We are44. positive the excellent new location will be provide further boosts, both to45. sales and morale. We would like to take this chance to thank you staff and management for their efforts over the last twelve months.

填空题A giving advice B．requesting advice C．making an apology D．giving instructions E．making a complaint asking for a pay rise G．describing a job routine H．describing an investment form

填空题·Read the extract below from an article about the coffee industry.·Choose the best sentence from A to C to fill each of the blanks.·For each blank (8-12) mark one letter (A- G) on your Answer Sheet.·Do not mark any letter twice. Coffee is worth approximately ＄50 -60bn per annum in terms of world sales. It is a truly international commodity, and today more than 50 countries in the world grow coffee beans, This makes the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organization (ICO), based in London. ICO organization helps coffee producers and promotes coffee consumption worldwide. ICO estimates that world production next year will reach 97. 5 million bags. 11. 3 million bags higher than the current year. {{U}}(8) {{/U}}. As the largest producing country, Brazil is particularly important in the coffee world. In 1994 Brazil was responsible for 25% of world production. Colombia was next with 13.4%. Indonesia had 7.5%, Mexico 4.7%, Guatemala 3.8% and Ethiopia and Vietnam were equal with 3.4%. Coffee is a tough crop, and can be grown in areas where it is difficult or impossible to grow other crops. {{U}}(9) {{/U}} However, disease is always a problem for coffee production, as we can see in some parts of South America at the moment. ICO is active in educating farmers about avoiding disease and dealing with problems when they occur. The distribution chain varies from country to country, explains Peter Reeves. In most countries the smaller farmers sell their crop to a local trader, who then sells it on to exporters. There are, however, other distribution systems. {{U}}(10) {{/U}}. Some countries, like Vietnam. have special government marketing organizations for coffee. Coffee prices often vary greatly from one year to me next. In 2003, for example, there was a large rise in the world price, which was immediately felt by me consumer. Rising prices always result in a drop in sales, which will have a bad effect on those developing countries. which are highly dependent on foreign exchange from coffee exports {{U}}(11) {{/U}}. In the opinion of Peter Reeves, the biggest problem for his organization is to create greater consumer awareness of the different varieties of coffee and different ways of preparing it. {{U}}(12) {{/U}}. ICO is therefore concentrating its promotional activities on Russia and China. It is also encouraging environmentally friendly coffee production, and last year's seminar on coffee and the environment created a lot of interest. The future looks bright for the coffee industry. It is estimated that consumption over the next few years will continue to rise steadily. New markets like Eastern Europe and China are expected to develop fast.A. As a result, the membership now represents 94% of all exporters and 60% of all importers.B. In some of these countries, this can amount to as much as 50% of all export earnings.C. In North America, most consumers already have above average knowledge of the range available.D. Larger coffee growers, for example, frequently export directly.E. The main reason for this is higher Brazilian output as production recovers from weather damage to crops.F. It is cultivated in mountain regions which can only be reached by animal transport, and in other difficult areas where modern agricultural equipment cannot be used.G. This makes the coffee industry fairly universal, according to Pablo Dubois, Head of the International Coffee Organization (ICO), based in London.

填空题Pricing and the Psychology of Consumption Ask any executive how pricing policies influence the demand for a product or service, and you'll get a confident, well-reasoned reply。Ask that same executive how pricing policies affect consumption—the extent to which customers use products or services that they've (19) for—and you'll get a muted response at best. It is found that managers rarely, if ever, think about consumption when they (20) prices—and that be an (21) oversight. For many executives, the idea that they should (22) consumers' attention to the price that was paid for a product or service is counterintuitive. Companies have long (23) to mask the costs of their goods and services in order to boost sales. And rightly (24) —if a company fails to (25) theinitial sale, it won't have to worry about consumption. To promote sales, health club managers encouragemembers to get the payment out of the (26) early；HMOs encourage automatic payroll deductions；and cruise lines bundle small, specific costs into a single, all-inclusive (27) . However, executives may be discouraging consumption when they (28) those pricing practices. People are more (29) to consume a product when they are (30) of its cost—when they feel'out of pocket'. But (31) pricing practices such as advance sales, season tickets, and price bundling all serve to mask howmuch a buyer has (32) on a given product, decreasing the likelihood that the buyer will actually use it. And a customer who doesn't use a product is unlikely to buy that product again. Executives who (33) those pricing tactics without considering their impact on consumption may be trading off long-term customer retention for shorf-term increases in sales.

填空题 on a large scale on approval on behalf of on business on closer inspection on condition on display on loan on order on paper on the phone on request on schedule on the spot on time on vacation /on holiday

填空题Budgeting A Budgeting in a business sense is the planned allocation of available funds to each department within a company. Budgeting allows executives to control overspending in less productive areas and put more company assets into areas which generate significant income or good public relations. Budgeting is usually handled during meetings with accountants, financial experts and representatives from each department affected by the budgeting. B In a personal financing sense, budgeting can mean estimating monthly living expenses based on previous bills and wages. If your monthly income is a steady $3000, for example, you can subtract all of your known monthly bills from that figure even before they arrive. Some bills can be estimated and subtracted from the original income figure. The remaining balance after fixed expenses now becomes your household budget. Instead of assigning dollar amounts for sundries such as groceries, entertainment, gas and clothing, budgeting allows you to use percentages instead. C The key to successful budgeting is both flexibility and inflexibility. Certain expenses are fixed, so payment of those bills should be an inflexible element. Nothing is more important than paying those particular bills in full. In business, departments need to know the absolute ceiling on spending. Budgeting works best when very few exceptions are made to the upper limits. The idea of fiscal responsibility is to form a workable budget and stick to it as well as possible. D Budgeting also requires an element of flexibility. It isn't always possible to assign a fixed dollar amount on a project in January and expect the budget to remain stable in July. There are always unexpected events which can drastically change the priorities of a company or an individual. Without flexible budgeting, money allocated for one purpose could not be reallocated during a fiscal emergency. An unexpected drop in sales revenue in March can affect the budgeting plans in November, so accountants and financial officers need to adjust their figures regularly.

填空题·Look at the notes below. ·You will hear a human resources officer speaking to the new employees. K B New Employee Orientation Co-coordinator: Debra Simpson A. Induction Session Chair: (5) ______ Time: Monday morning Contents: a. company goals, mission and services b. (6)______of the company c. meeting senior members B. Company tour Time : 2:30 pm, Monday Meeting Place: ground floor (7) ______ C. Focus Group Discussion Time: 1:00-4:00pm, (8)______ Meeting Place: Room 308

填空题You're booked on flight LJ 879 on May 16. You want to change this to ZZ 857 on May 17. ______

填空题· Read the article below about the people test.· In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.· If a line is correct, write CORRECT on your Answer Sheet.· If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. When an organization doesn't work right, executives are often quick to blame for "people problems". But that's wrongheaded, If an organization is not suited34 to the skills and attitudes of its members, the problem lies in with the design,35 not the people. For this test, first look at your key players -- the members of the36 top management team and other individuals are deemed critical to the business.37 For each, ask them whether the design provides the appropriate responsibilities38 and reporting relationships and wins their commitment. If so, for example, your39 CEO is a marketing type one and the design focuses her attention on40 performance management, you have got a problem. Now look at the pivotal41 jobs in the design -- the position that will need to be staffed by highly talented42 people even if the organization is to work well. Typically, these will include the43 heads of all key business units and the managers of all functions who involved44 in critical cross-unit relationships . Do you have the career paths ready and 45 development initiatives needed to create it and retain new talent for tomorrow? Do you have outstanding people to staff these jobs today?

填空题Telephone Notes Caller's name: Peter (1)______ Time of the appointment: (2)______, Date: next Wednesday, (3)______ Venue: Room (4)______, Mr. Howard's office

填空题Greenways & Co. Letting Agents for Commercial Premises Date of Message: 22/05/06 Name of caller: Mrs. Liz Duffy Occupation : (5) Requires premises located in (6) Length of lease: minimum of (7) Rent: maximum ￡1,000 per month Other requirements: wants premises to include (8)

填空题{{B}}INFORMATION FOR CANDIDATES{{/B}}· There are thirty questions on this question paper.· Instructions are given on the tape.· You can write on this Question Paper.· At the end of the test, you will be given 10 minutes to copy your answers onto the Answer Sheet.· You must write all your answers in pencil.{{B}}PART ONE{{/B}}· You will hear three telephone conversations or messages.· Write one or two words or a number in the numbered spaces on the notes or forms below.· You will hear each recording twice.{{B}}Conversation One{{/B}}· Look at the form below.· You will hear a woman calling about banking service. {{B}} Customer Banking Service{{/B}}From: (1) ___________________Initials: D.Y.Bank service required: (2) ___________________Reason: shall stay in (3) ___________________ for 5 or 6 yearsDate of birth: 17 Dec., 1956Account number: 18075497Password: 5415Send (4) ___________________ of money by mail

填空题MESSAGE For: Mrs. Freeman Charles Tyzeck phoned about the post of (9) . He's already got the (10) . Told him interviews were being held in the (11) of June. He said he wouldn't be available then and requested a (12) . Can you let him know if that's possible?

填空题Ethics and Mission StatementsCorrect As business emerged from the profit-oriented 1980s, values and socialon responsibilities were being emphasized on in corporate mission statements.34 Because Greed was out, and ethics were in. Businesses and their employees35 became actively engaged in less activities that contributed to their communities.36 To spell out their goals, companies were increasingly developed codes of ethics.37 Mission statements that were written because they required consensus and38 commitment. Not everyone who, however, agreed with the trend toward the39 strong social stances of some public corporations. Respected economist Milton40 Friedman contended, "Many Few trends could so thoroughly undermine the very41 foundation of our free society as the acceptance by corporate officials of a social42 responsibility other than to make as much more money for their stockholders as 43 possible." The CEO of Levi Strauss & Co. expressed another one viewpoint about44 mission statements, saying that "our compliance-based program sent to a45 disturbing message to our people--WE DON'T RESPECT YOUR INTELLIGENCE OR TRUST YOU!/

填空题A is worried about forgetting new informationB isn't keen on the traveling involvedC thinks more people should take similar coursesD complains about a lack of informationE finds it difficult to organize studiesF is looking forward to meeting new peopleG thinks the cost will be worth itH believes the effort will not be valued

填空题· You will hear another five short recordings.· For each recording decide what the speaker is doing.· Write one letter (A—H) next to the number of the recording.· Do net use any letter more than once.· After you have listened once, replay each recording. {{B}} Actions{{/B}}A playingB drinkingC claimingD washingE regrettingF toastingG depositingH watching

填空题You will hear five short recordings. Five people are giving advice on how to give feedback to employees. For each recording, decide what advice the speaker gives. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A Give feedback on a regular basis.B Choose the right time and place.C Focus on the consequences of the individual's behaviour.D Ignore your own personal feelings.E Be clear about what you're referring to.F Praise the individual's strengths.G Offer people the chance to respond.H Give feedback immediately.

填空题A good manager dares to take some risks.