填空题· You will hear another five short recordings.· For each recording decide who is talking.· Write one Letter (A-H) next to the number of the recording.· Do not use any letter more than once.· After you have listened once, replay each recording. A a receptionistB an interpreterC an accountantD a typistE a lawyerF a salespersonG a trainerH a courier

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填空题Nowadays wealthy people get into the similar shopping habits to ordinaries.

填空题You will hear another five recordings. For each recording, decide what each speaker is trying to do. Write one letter(A-H)next to the number of the recording. Do not use any letter more than once. After you have listened once, replay the recordings.A nominate a supplierB present sales figuresC support a proposalD refuse an incrementE agree to expenditureF claim damagesG negotiate a contractH request a postponement

填空题Readthebookreviewbelow.Inmostofthelines(34-45),thereisoneextraword.Itiseithergrammaticallyincorrectordoesnotfitinwiththemeaningofthetext.Somelines,however,arecorrect.Ifalineiscorrect,writeCORRECTonyourAnswerSheet.Ifthereisanextrawordintheline,writetheextrawordinCAPITALLETTERSonyourAnswerSheet.Theexercisebeginswithtwoexamples(0and00).Examples:AdvertisingfortheSmallBusinessbyNickDaws0Goodcommunicationwithexistingandpotentialcustomersisattheheartof00successfulbusiness.Thatisonereasonwhyadvertisingshould,anddoes,playonsuch【M1】animportantroleinsomanyorganisationsitself.However,forthesmallbusiness,unfamiliar【M2】withorinexperiencedatusingadvertising,theinvestmentcanseemuncertain.Unlike【M3】totheircounterpartsinlargercompanies,withsizeablemarketingdepartmentsand【M4】professionaladvertisingagencies,nomanagersinsmallerfirmsoftenfindthemselves【M5】facingarangeofdecisionsaboutwhichcampaignobjectivesandstrategy,creative【M6】content,budgetsandmediachoice.Thelistgoeson.ThatiswhyIwaspleasedabouttoread【M7】NickDaws'guidetotheworldofmarketingcommunications.Iusethisphraseratherthan【M8】advertisingbecausethebookgoesbeyondoftheweeklydisplayadvertisementsinthelocal【M9】paper.Italsocoverssalespromotion,directmail,point-of-saleandPR,allwhosecomponentsof【M10】themarketingmixthatcanbeeasilyoverlooked,butwhichareinfactresultinghighlyeffective.【M11】Italsoprovidesclearandcomprehensiveadviceonthedevelopmentofstrategy,thusensuring【M12】thatcarefulreaderswillsucceedavoidthecostlymistakeofrushedorill-considereddecisions.

填空题ProfitEntrepreneurship is directly responsible for production The business person (entrepreneur) takes a cue from consumers in deciding what they want—or, in the case of a new product (8) Profit means different things to different people. According to some public opinion polls, many people are not sure what it is, but they are sure (9) Workers may look at profit as an unfairly large payment to the entrepreneur that deprives them of a higher wage. The business person thinks of profit (10) During negotiations before the settlement of the second baseball strike in August, 1985, the Players' Association claimed the owners had made profits of $ 91 million, an accounting firm said owner profits were $ 43 mil- lion, and the owners insisted they had lost $ 9 million. The truth was that all three were correct. The disparity in the figures was due to the fact that each group was defining profit differently. Let us now see if we can develop a more exact definition of what profit is.Gross profit is the difference between what a business firm sells its product for end what it costs to produce that product. The merchant buys $200,000 worth of merchandise during the year and sells it for $270,000. His gross profit is $ 70,000. The percentage difference between his cost and the selling price is 35 percent, and he calls this markup. Net profit is (11) —rent, wages, and interest—and setting aside money to allow for the loss due to depreciation (wearing out) of capital. Our merchant has to subtract from his gross profit his payments for rent ($ 6,0O0), wages ($ 20,000), interest on money borrowed ($1,000), repairs and upkeep ($1,000), taxes ($1,000), electricity and other expenses $1,000. Expenses for operating the business come to $ 30,000. Gross profit is $ 70, 000, and net profit is $40,000.Economists have a narrower definition of what constitutes profit. They are concerned with payment for all the resources that have gone into production (12) , like those listed above, or from inside the business.A what profit really meansB it is too large and represents too much of the consumer's dollarC as the difference between total revenue and total costD what the business person has left after paying expensesE what they might wantF productionG whether they come from outside the business

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填空题· Look at the form below.· You will hear a man calling from a property agent. {{B}} Message{{/B}}For: Albert ReidFrom: Mr Stevens, from (5) ______________the property agents{{B}}Message:{{/B}}■ About (6) ______________ one available at Boxhill, on Sydney Rd. , close to (7) ______________■ Going to send more information by E-mail■ Ring his (8) ______________ on 95076 26587 for further arrangement

填空题· Read the article below about career planning.· Choose the best sentence from below the passage to fill each of the blanks.· For each gap (8-12), mark one letter (A-G) on your Answer Sheet.· Do not use arty letter more than once. {{B}}Advice on Staff Career Development{{/B}} For many employees, automatic promotion up the ranks of a company is becoming increasingly rare. A new study suggests that, in response, employers need to consider how they can help staff develop their careers. Employers need to rethink their approach to career management completely, according to the latest research by the Institute of Employment Studies. The new study finds that in fact there is little opportunity for individual career development in many large organizations. The main reasons for this, it concludes, are the recent cuts in the number of middle-management posts, and the changes that have taken place in the responsibilities of personnel departments. The Institute of Employment Studies makes it clear that it is not good practice for companies to hand over career development-to individual employees and then simply leave them to get on with it. {{U}}(8) {{/U}} So how should employers help their staff develop a career? Most employees have come to accept that career development is not always the same thing as upward promotion and a higher salary. {{U}}(9) {{/U}}They must also ensure that these opportunities are extended to all their staff and not just to selected individuals. Nick Bridges, who is Director of Human Resources Policy at the Bank of Eastern England, believes there is more talk than action in this area. {{U}}(10) {{/U}}One way, he believes, for companies to show how serious they are about individual learning is lo make it an official part of company practice, as the Bank of Eastern England has done. {{U}}(11) {{/U}}This document, he points out, has made the role of managers clear, and the company has also invested huge amounts of money educating managers so that they can then train their staff. Another company, British Chemicals. has contracted an independent organization to help staff with confidential career advice. According to John rates, the head of Individual Learning and Development at British Chemicals. there is an important role for outside agencies to play in the career management process. He adds that it is company policy for managers to give all staff 'roadmaps' which show possible career routes within the company structure. {{U}}(12) {{/U}}This has worked especially well. he says, for staff who are used to depending on their line managers for guidance. Many large organizations now recognize that career development cannot be regarded in isolation, and must be part of an overall business strategy. Human Resources has a real role to play in building a strong workforce which meets a company's long-term business needs and makes it more competitive.A. Its policy statement says that by 2006, eighty percent of its stall' will have a professional qualification.B. He argues that while Human Resources managers are saying the way forward is through self-managed learning and self-development, they are still failing to provide adequate learning resources.C. This change of attitude means employers need to place more emphasis on giving staff the chance to develop a range of skills through horizontal job moves.D. It points out that employees need to know what the overall company's vision is in order to achieve it.E. The problem that often arises is that, while they are increasingly encouraged to manage their own careers, they arc not provided with the knowledge and training to do this.F. They are able to sec that, contrary to expectations, jobs in different fields are similar, and they can also sec how it is possible to cross over to other areas.G. The main reasons for this, it concludes, are the recent cuts in the number of middle-management posts, and the changes that have taken place in the responsibilities of personnel departments.

填空题{{B}}PART FIVE{{/B}}{{B}} ·Read the following text. ·In most of the lines 34—45 there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct. ·If a line is correct, write CORRECT on your answer sheet. ·If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your answer sheet.{{/B}} US Airways Group Inc. will add 23 positions at Charlotte/DouglasInternational Airport in November.The jobs are from the result of changes in flight schedules and the (34) ______airline's decision how to shift away from hubs to more point-to-point (35) ______service, the company says.The Virginia-based airline says the new jobs in Charlotte may befilled by employees while working in other locations. (36) ______The addition of 16 full-time and seven part-time positions in Charlottewill coincide with more than 300 job cuts at Pittsburgh International (37) ______Airport, where US Airways is reducing service.In Pittsburgh, the carrier will cut down 195 full-time and 54 (38) ______part-time customer-service jobs. Thus in addition, 17 mechanic and (39) ______42 utility positions wilt be eliminated.The Pittsburgh job cuts are the result of that US Airways' plan to (40) ______eliminate almost 100 flights there in November.In related developments, The Washington Post reports on that US (41) ______Airways says because it wants to cut its executive payroll by 20%, (42) ______as eliminating positions and reducing pay and benefits for its 3,000 managers. (43) ______The airline is expected to announce details of the plan soon.Christopher Chiames, US Airways senior vice president of corporateaffairs, who confirmed the airline plans to cut about $45 million of its (44) ______$201 million management payroll."Management is going to be participating in the cost restructuring," he (45) ______told the newspaper. "We will announce those changes when we' reready to announce them. "

填空题How ______ ? Promoted? Oh, I'd certainly be very pleased.

填空题·Choose the best sentence from the opposite page to fill in each of the gaps.·For each gap 8-12, mark one letter (A-G) on your Answer Sheet.·Do not use any letter more than once.·There is an example at the beginning (0). {{B}}SELLING A BUSINESS{{/B}}If you plan to sell your business, be careful. There are an enormous number of traps awaiting the inexperienced seller. Before giving out any information about the business to any potential purchaser, make sure they have signed a confidentiality undertaking - that is, a document promising not to make confidential information public. You do not want a potential buyer using this confidential information either in the course of negotiations or after negotiatiations have broken down. Many confidentiality letters, however, have no legal value, so taking appropriate advice is recommended.You should also consider your strategy for informing your staff of the proposed sale. Most business owners want to keep the sale secret from their employees until the deal has been completed - or at least until negotiations are fairly advanced. {{U}} {{U}} 1 {{/U}} {{/U}}In addition, you will need to produce a considerable amount of information about the business and its running; for this you will require the cooperation of senior management, who will therefore need to be informed of the sale. When corresponding with a potential purchaser mark everything 'Subject to Contract'. Contracts can be made accidentally and you do not want to be committed until a formal contract, including all of the relevant terms, has been negotiated and signed. To avoid this, many people negotiate a summary document which briefly sets out the main conditions of the sale. These documents can be useful because potential areas of dispute or disagreement can be seen in advance. {{U}} {{U}} 2 {{/U}} {{/U}}Do remember, however, that a summary rarely deals with all the points for discussion which are going to arise in the course of negotiations.Make sure all your paperwork is in order. {{U}} {{U}} 3 {{/U}} {{/U}}It is vital therefore that you ensure all insurance policies, bank statements, finance documents, and employment, supplier and customer contracts are well ordered and up to date. This will save everyone a lot of time.In addition, make sure that all staff have up-to-date contracts of employment. An employer must, by law, issue statements of terms of employment to all employees within two months of their starting work. {{U}} {{U}} 4 {{/U}} {{/U}}Even if you fail to issue them the buyer will still expect you to be able to identify with certainty what the terms and conditions are. The absence of written contracts makes that much more difficult.You may also need the approval of people entirely external to the business for the sale to take place. {{U}} {{U}} 5 {{/U}} {{/U}}Getting such agreement generally takes time, so you will need to move quickly if a buyer wants it done before completing the deal.A. These protect both the employer and the employee, and mean that there is certainty about those terms and conditions.B. This is the extent to which you can profit from the investment you have made in your business.C. A buyer will want to see vast quantities of information and documentation on the business.D. The most frequent example of this is when significant pieces of machinery and equipment are subject to financing arrangements, and the consent of the financier is necessary.E. They should be short and simple, and full agreement should be negotiated with the buyer as soon as possible.F. This can be difficult, though, and if staff find out about the sale it can unsettle them.G. You do not want a potential buyer using this confidential information either in the course of negotiations or after negotiations have broken down.

填空题BSection One/B·You will hear five short pieces.·Far each piece decide what kind of job the speaker is talking about.·Write one letter (A-H) next to the number of the piece.·You will hear the five pieces twice. A. OperatorB. Files HandlerC. ElectricianD. MessengerE. AuctioneerF. Invoicing clerkG. SalespersonH. Typist

填空题A visit possible new premises B observe working practices C hold job interviews D deal with a complaint E meet a new manager F introduce new policies G supervise staff training H sign a new contract

填空题Traditional trick-or-treat festivities of Halloween

填空题A. Toronto & Niagara The ideal holiday has to be one that combines plenty of sight-seeing with excellent shopping opportunities, and here it is Eastern Canada, is the destination the proud home of the dazzling city of Toronto, one of North America's most modern and vibrant cities and the mighty spectacle of Niagara Falls. Return schedule flights from Gatwick. Quality hotel accommodation in Toronto. Exciting optional excursions including a Toronto City Tour, dinner at The ON Tower a Helicopter ride over the Falls. Operated by Travel-scope Air Holidays ABTA V5060 ATOL 4555. B. Delivery Agents Required We are currently restructuring the delivery service to the carriers and are looking for two part time sector agents. The candidate will be responsible for delivering the Evening Post to all the carriers in a specific area six days a week between the hours of 2 p. m. and 3:45 p. m. You will also be responsible for finding replacement carriers and arranging holiday when carriers are away and ensuring every Evening Post is delivered every night in your area. If this is the sort of busy, varied position that you are looking for please send your CV, including details of your current salary to Mark Garrett, First Floor, 11 Laura Plaza, London. C. Sales Support Team We are looking for someone to work full time in a busy sales office. The successful applicant will take up a variety of clerical tasks related to providing a professional, quality support service to our Sales Force and Retail Customers. You must have a good general education, keyboard skills, a responsible and flexible attitude to working under pressure and the ability to communicate confidently. Computer literacy would be an advantage. If this is the sort of position that you are looking for, please send your CV, including details of your current salary to Mark Street. 109 Floor, 121 Sun Plaza, Shanghai 200336. D. Junior Administrator The Evening Post Press, one of the largest producers in the Southwest has a vacancy in the Copy Input Department. The successful applicant will be required to collate and prioritize copy received from our advertising department, the ability to type would also be an advantage, they should have had a good general education, and the ability to work both as part of a team and on their own initiative. If this is the sort of position that you are interested in, please send your Resume, including details of your current salary to Bristol Evening Post, Temple Way, Bristol BS99 7H

填空题 Call on capable of collaborate with comment on compensate ... for comply with consist of convince ... of co-operate with cope with credit ... with cut back on