问答题Do you love pets?

问答题{{B}}PARTTWO{{/B}}·Yourecentlyattendedaone-daytrainingcourseonhealthandsafety.Youweredisappointedwiththecourseandyouhavedecidedtowritealetterofcomplainttothetrainingcompany.·Readtheadvertisementbelow,whichgivesdetailsofthecourse.Youhavealreadymadesomenotesontheadvertisement.·Then,usingallyourhandwrittennotes,writeyourlettertoMoiraGeddingsatGBGCertificationServices.·Donotincludepostaladdresses.·Write120-140wordsaseparatesheet.

问答题企业愿景 What is important when...? Formulating enterprise vision ● Feasibility ● The staff recognition ● ●

问答题{{B}}PART ONE{{/B}} · You work for Purchase Department of Robust Machinery Company. Your department ordered 5 000 BG68 gears from IW Industries Company. When the goods arrived, you found that the gears were PJ86, and there were only 500. · Write an E-mail to Mr Santini, the Sales Manager of IW Industries Company: · pointing out the mistakes · requesting action · giving a warning. · Write 40-50 words. · Write on the separate answer paper provided.

问答题PART ONE · You are the Marketing Director of a stationery company, which is a subsidiary of a larger corporation. The chairman of the corporation is visiting your company next week. · Write a memo to all your staff: · informing them of the visit · telling them why the visitor is coming · telling them when he will arrive and asking them to be at the welcome reception for him. · Write 40-50 words. MEMOTo:From:Date:Subject:

问答题PATR TWO·Your General Manager has asked you to reply to the following letter, which is concerned with a educational visit to your company by a local vocational school. He has written his comments on the letter.·Write a letter (120-140 words) to the headmaster concerning the changes the manager would like to make to the visit.·Write on a separate sheet.Re: Educational VisitDear Mr. Jackson, Thank you for your recent letter accepting our request for an educational visit to your company. I have spoken to the students concerned as well as the teacher who will accompany them. They are a group of 40, aged between 13 and 15, and will be taking part in the visit as part of their career development program. - Too many -25 students at most. I would like to suggest Friday 10th December. The group will leave here at 9:00 a. m. and should be with you by 9:45 am. -Date is not good -Monday of the following week is better; time is fine. I understand the Training Manager is willing to give a talk to the students about the company's training program. This will be of considerable value, and I think it would be most effective at the beginning of the visit. - Training Manager not available until 11:30. Finally, would it be possible for the students to talk to some new employees in an informal "question and answer" session? -No, sorry! Can't free employees from duties. I would be grateful if you could inform me whether these proposals are suitable and would like to thank you once again for your co-operation with the scheme for "School and Business Links". - Please ask him to call us to confirm the changes.Sincerely,Mr. BurtonHeadmaster

问答题For two candidatesFlexible Working TimeYour company wants a flexible working time. You are asked to discuss a- bout it.Discuss the situation and decide:· Is it practical or not· name the advantages and disadvantagesFor three candidatesFlexible Work TimeYour company wants a flexible Working time. You are asked to discuss a- bout it.Discuss the situation and decide:· Is it practical or not· name the advantages and disadvantages· If needed, cite the accurate example to fight for/against it.

问答题Bill Armstrong: And is that the reason why you are ringing today? ______

问答题{{B}}Practise answering these questions.{{/B}} What types of business are most successful in your home town? Which aspects of business interest you most? What training would you most like to have in the future? Do you think companies should provide training for all staff?, Is it better to attend a full-time or a part-time training course?

问答题Inthispartifthetest,youaregivenadiscussiontopic.Youhave30secondstolookatthetaskprompt,anexampleofwhichisbelow,andthenaboutthreeminutestodiscussthetopicwithyourpartner.Afterthat,theexaminerwillaskyoumorequestionsrelatedtothetopic.FortwocandidatesForthreecandidates

问答题PART TWO

问答题{{B}}Practise discussing this task and answering the questions that follow. Trade fair stand{{/B}} Your company will soon have a stand at a trade fair abroad for the first time. You have been given the job of organising the stand. Discuss the situation together, and decide: · what information and products you will need to provide on the stand · what staffing requirements the stand will have. Follow-up questions: · Have you ever attended a trade fair? · How useful do you think trade fairs can be in promoting a company's products or services? · Might there be any problems in attending trade fairs? · What other means are effective in promoting goods or services? · Do you think the role of marketing will change in the future?

问答题处理投诉 What is important when...? Handling complaints ● Offering an apology ● Finding out reasons ● ●

问答题{{B}}PART ONE{{/B}} ·You are the Marketing Manager of a computer software company. You need some office furniture for a new employee in your department · Write a memo to Eric Ford in the Purchasing Department: · telling him what furniture you need and why you need it · asking him to tell you when the furniture will arrive · Write 40-50 words.

问答题{{B}} PART TWO{{/B}} · You are responsible for planning the magazine advertising of your company's new product, which is polish for cars. You have just received the letter below from the magazine that you are going to advertise with. You have also received a memo from your Marketing Manager about the advertising campaign. · Write a letter to Mr. Ellwood at the magazine, telling him about the changes to the advertisement booking, and asking him for any other information that you require. · Write 128-140 words. Dear Ms. Beddington, Thank you for your advertisement booking, the details of which I confirm below. Name of Company: Autocar Products Name of Product: Supergloss Details of Advert. 1/2—page black and white Advert Will Appear in: June, July and August issues of the magazine Cost of Advert, $350 per issue (3 issues=$1050) Discount: 5 % for early booking Total Cost: $997. 50 We trust that this is satisfactory. Yours sincerely, {{B}}Memo{{/B}} To: Cathy Beddington From: John Humphrey Re: New Product Advertising The Managing Director has approved an increase of budget on this campaign, so we can go for colour advert, six issues. Could you contact the magazine and get them to change this? Please check the price and the possibility of a bigger discount. Also tell them to get the product name right—Supagloss. Thanks

问答题She says that she called the shipping manager, but just got a rude, unhelpful reply. Thank her for this information. ______

问答题PART ONE ·James, one of your employees has been in sewice for ten years. As the HR(Human Resources) Manager of your company, you wish to write a letter of congratuIatiOns to James： ·stating the purpose of your letter. ·thanking him for his contributions and loyalty. ·giving him your good wishes. ·Write 40-50 words. ·Write on the opposite page.

问答题What is important when...? Cooperating and sharing work · Fostering collaborative spirits · Sharing work reasonably and fairly · ·