问答题?Thecompanyyouworkforisexpandingrapidlyandislookingfornewpremises.YourManagingDirectorisinterestedintwopropertiesandaskedyoutovisitthetwoplaces.?Readthetwoadvertisementsbelow,onwhichyouhavealreadymadesomenotesduringthevisit.?Then,usingallthehandwrittennotesyouhavemade,writeashortreportforyourManagingDirector,sayingwhichpropertyismoreappropriate.?Write120—140wordsonaseparatesheet.

问答题{{B}}PARTONE{{/B}}·Yourdepartmentneedstoemploysometemporarystaff.·WriteanemailtotheHumanResourcesManager:·sayinghowmanystaffyouneedandgivingthedateyouwantthemtostart·explainingwhyyouneedthem·statingwhatskillstheyshouldhave.·Write40-50words,

问答题

问答题If you don't want to be interrupted, you can leave the phone ______

问答题We've had complaints because the machine is ______ rely

问答题PARTTWO·YouarethemanagerofArvonIndustrialParkandyouherejustreceivedtheletterbelowfromFNTLtd,apotentialcustomer.·Lookattheinformationbelow,onwhichyouhavealreadymadesomehandwrittennotes.·Then,usingallyourhandwrittennotes,writealetterofreplytoFNTLtd.·Write120-140words.

问答题PATRONE·YouareadepartmentmanageratalargeITcompany.NextweekyouaregoingtoBeijingtodiscussanimportantcontract.·Writeanotetoyourassistant:Sayingwhenyouwanttoleaveandreturn;Askinghimtobookflights;Tellinghiminwhichhoteltobookaroom·Write40-50wordsonyourseparatesheet.

问答题A: It seems that we have received too many complaints about our service recently, which is unacceptable for a customer- oriented company like us, so we must do something for it before we lose our customers" trust. B: OK. We may begin with clarifying all these complaints, I think it will help us to solve these problems. Have you ever seen the records of these complaints? A: Yes, I"ve seen the records of the last three months. And I found that they can be generally divided into three types. The first is late delivery, it accounts for more than half of the complaints. Then it comes to unprofessional installation, some customers even complained that our installers broke their walls. The last is some customers are not willing to accept sample products. B: You"ve made a very good classification, and now let"s find solutions to these problems. As for the late delivery, I think the delivery cars are not a problem, but we should make a more scientific schedule for the transportation to better use our existing resources. A: Right. And we may provide some on-job training for our installers, especially those newcomers. B: That would be very useful, so they won"t break our customers" walls or floors. A: And we may negotiate with the customers to accept the sample products by giving them some discounts. B: I guess that will work, the sample product doesn"t have any problems, anyway.

问答题{{B}}PART ONE{{/B}}· You are a sales accountant. You have to admit that you were negligent in confusing Mr. Liu's invoice with another one.· Write a memo to your manager.. · Telling him Mr. Liu is correct in his complaint · Admitting that you are responsible · Making sure that he gets a replacement invoice· Write 40-50 words on a separate sheet. To: From: Date: Subject:

问答题· Discussion about 5 minutes · In this part of the test you are given a discussion topic. You have 30 seconds to look at the prompt card, an example of which is below, and then about 3 minutes to discuss the topic with your partner. After that the examiner will ask you more questions related to the topic. · For two candidates Ineffective time management is one of the major problems throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss the situation together and decide: · Why poor time management can become a major concern · What procedures could be adopted to ensure that time is managed effectively · For three candidates Ineffective time management is one of the major problems throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss the situation together and decide: · Why poor time management can become a major concern · What procedures could be adopted to ensure that time is managed effectively · What rules should top managers come up with

问答题{{B}}PART ONE{{/B}}· you are an Assistant Sales Manager who has just handle the enquiry that Mr. Lin, Regional Sales Manager passed to you on Friday.· Write a memo to Mr. Lin. · Telling him that you have dealt with the problem · Informing him of the content of the enquiry from Mr. E. King who wants a special wholesale discount · Telling him the discount that you could offer to Mr. King· Write 40--50 words on a separate sheet. To: From: Date: Subject:

问答题{{B}}PART ONE How to approach Writing Test Part One{{/B}} · Part One counts for one third of the total marks in the Writing Test. · You should spend no more than 15 minutes on Part One. · You will be asked to write a note, memo, email or message to one or more people in your company · The first bullet point of the instructions outlines the situation. · The second bullet point tells you what you should write, who you are writing it for, and the points that must be included. · It is best to follow the order of the points that are required, as you will lose marks if you leave out any of them. Planning · Read the instructions carefully so that you know what to do, and underline the key words. Writing · Express yourself briefly and clearly · For a memo or email you don't need to include to, from, date or subject. · Try to use a range of appropriate vocabulary and grammatical structures. · Make the language suitable for the reader(s). Checking · After writing, read what you have written, correct mistakes and make improvements. If you want to add anything, use a sign, e.g. *. Put a line through anything you want to omit. Don't rewrite the whole of your answer. · Make sure the examiner will be able to read your answer. Use a pen and your normal handwriting (do not write in capital letters). · Check that you have written your answer in 40-50 words. · You are a director of a manufacturing company. A foreign delegation will soon be visiting the company. You are responsible for supervising arrangements for the visit. · Write a memo to the office manager of your company: · saying when the delegates will arrive · explaining what he should show them · telling him the arrangements for lunch. · Write 40 - 50 words.{{B}}Memo{{/B}} To: Jerry Carter From: Susannah Cowley Subject: Foreign delegation

问答题Part One You are the Head Office Manager. You want to make a budget for office appliances for next year. Write a memo to all department managers: ·asking them to report the appliances needed ·saying what appliances are included ·telling them the deadline. Write 40-50 words. [Memo] To: All department managers From : Susan Smith Subject: Budget for office appliances

问答题Memo To: From: Date: Subject:

问答题You have received a fax from a customer who in the fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts, you write a short note to the warehouse. . Write a short note to Mr. Randy Simon, who is in charge of delivering goods from warehouse. . Tell him about the claim. . Mention the date of delivery. . Ask for the duplicate invoice. . Write 30-40 words on your Answer Sheet.

问答题The company realized that it was a profit-making area. very quickly

问答题Task Sheet Two

问答题The first fax machines were installed in 1988. The firm ______

问答题It's time for you to leave. You look at your watch and realize that it's later than you thought. ______