问答题You should be warned about the dangers of not co-operating with the personnel manager. ______

问答题{{B}}PART TWO{{/B}} Your notes of the phone call. Removal costs no problem Date check if change to Oct OK Cost of packing query this—includes fragile equipment? Insurance what does this cover? Storage too expensive sell old furniture instead Flash visit the date they suggest not convenient—re-arrange ·Write a letter to Mrs Morton dealing with the points made by your boss. Use the information above. ·You are advised to lay out your letter properly. ·Write 120—140 words on a separate sheet.

问答题PART TWO· You work in a washing machine company. You are asked to write a short report about consumer preference for the features of automatic washing machines in different countries.· Read the following table below.· Use the information in the table to write a short report.· Write 120--140 words on a separate sheet. Features United Kingdom Germany France Sweden Shell dimensions (ht. & width) Drum material Loading Capacity Spin speed Water heating system Styling features (appearance) Washing action 34" & wide Stainless steel Front 6 kilos 850 rps Yes Indestructible Tumble 34"& narrow Enamel Top 5 kilos 700 rps No Inconspicuous Agitator 34"& narrow Enamel Front 5 kilos 600 rps Yes Elegant Agitator 34" & wide Stainless steel Front 6 kilos 800 rps No Strong Tumble

问答题PARTTWO·Youarethemanagerofanofficesuppliescompany.Acolleaguehasreceivedalettercomplainingaboutanorderforofficefurniture.Shehaslefttheletterforyoutoanswerandhaswrittensomenotesonit.·Writea120-140wordreplyusingtheletterbelowandthehandwrittennotes.·Donotincludeaddresses.

问答题Practise discussing t.his task and answering the questions that follow. The company you work for has decided to produce a promotional video about the company and its activities. You have been asked to make suggestions about the video. Discuss the situation together, and decide: ·which aspects of the company should be shown in the film ·which members of staff should appear in the film. Follow-up questions: ·Have you seen examples of effective promotional videos? ·What are the advantages to a company of having a promotional video? ·What other forms of promotion are effective? ·Might there be some forms of promotion which would not be effective? ·Do you think technology is changing the ways companies promote themselves?

问答题In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas. A: What is important when…? Choosing new premises · Location · Cost · · B: What is important when…? Preparing for a business meeting · Conference room · Agenda · · C: What is important when…? Entering overseas market · Market research · Advertisement · ·

问答题In this part of the test, you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas. A: What is important when…? Monitoring employees' performance · Attitude to work · Motivation · · B: What is important when…? Maintaining customer base · Discounts · After-sales service · · C: What is important when…? Aiming to improve quality of products · Raw materials · New technology · ·

问答题For two candidates Ineffective time management is one of the major problems throughout the Workforce. You have been asked to put forward some suggestions for improving the situation. Discuss the situation together and decide: ·Why poor time management can become a major concern ·What procedures could be adopted to ensure that time is managed effectively For three candidates Ineffective time management is one of the major problems throughout the workforce. You have been asked to put forward some suggestions for improving the situation. Discuss the situation together and decide: ·Why poor time management can become a major concern ·What procedures could be adopted to ensure that time is managed effectively ·What rules should top managers come up with

问答题Your train was delayed and you have arrived a few minutes late for lunch with some colleagues. What do you say when you arrive? ______

问答题What's your job?

问答题{{B}}Part one{{/B}} You are unable to attend an important meeting in your department as you will be visiting an International Trade Fair. {{B}} ·Write a memo of 40—50 words to the manager who has organized the meeting: ·Apologizing for not attending the meeting; ·Explaining why you will be absent; ·Saying when you will return to the department. ·Write on your answer sheet. {{/B}}

问答题 Bean sticks to its back yard FREEPORT, MAINE L.L. BEAN is a family company. Its boss, Mr Leon Gorman, is the grand- son of Leon Leouwood (sic) Bean, the founder of America's most famous mail order business. Like Timberland, L.L. Bean first made a name for itself by making superior footwear, the famed Maine hunting boot, and has earned a deserved reputation for the quality of the $600m worth of mainly outdoor clothes and equipment it sells each year. Mr Gorman has shown scarcely any interest in selling abroad - much like his late grandfather, who used to block suggestions that he expand markets by saying: "I'm eating three meals a day now, and I can't eat four." So few of the 11.3m packages L.L. Bean ships each year with extraordin- ary dispatch and efficiency go outside North America. If the company and America's trade balance are the losers, so are the foreigners denied easy access to some of the best things made in the United States. About 94% of Bean's goods carry the L.L. Bean label, either because the product is manufactured by Bean or, as is nowadays more likely, it is made by others to its specifica- tions. Either way, L.L. Bean stands behind all it sells. Customers can return a Bean product for any reason at any time and they get a replacement or their money back. One recently returned a bag with bullet holes in it. In a covering note the customer explained that books in the bag had saved his life when he was hit by stray shots and could he please have a new bag. L.L. Bean said yes immediately. The company is committed to satisfying its customers, and it says it is for customers to decide whether or not they are satisfied. Foreigners have good reason to complain that they are not.

问答题We were very annoyed find out / finding out / to find out that customs formalities took so long.

问答题They'll let us know before the end of the month,______ ?

问答题/r/n /r/n WHERE PEOPLE SPEND THEIR HOLIDAYS/r/n /r/n /r/n /r/n 1990/r/n 2000/r/n /r/n /r/n Travelling abroad /r/n 12%/r/n 23%/r/n /r/n /r/n Going to seaside/r/n 38%/r/n 32%/r/n /r/n /r/n Camping/r/n 9%/r/n 35%/r/n /r/n /r/n Staying at home/r/n 41%/r/n 10%/r/n /r/n /r/n Total/r/n 100%/r/n 100%/r/n /r/n /r/n · You are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day, you received the data as follows: · Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts, telling the different percentages in 1990 and in 2000, from which you will notice the trend of current tourism business. · Use the information in the table to write a short report (about 100～120 words) emphasizing changes of the main business for your company. · Write on your Answer Sheet.

问答题PART TWO

问答题{{B}}Part two{{/B}} Your company or organization is becoming more successful. In order for this success to continue, you want to expand and increase the budget of your department. The Directors have asked you to write a proposal saying why your department needs extra money. Write the proposal, explaining why your department needs more money, and include the following points: {{B}} ·Whether extra staff are needed (and, if so, why); ·Whether changes to the office space and equipment should be made; ·What plans you have for future development; ·How the investment would generate extra business. ·Write 120—140 words on the separate answer paper provided.{{/B}}

问答题The corporation's sales and service organization covers the country. The country ______