填空题TASK ONE—THE TOPIC OF THE TALK·For questions 13-17, match the extracts with the topics, listed A-H.·For each extract, decide what topic each speaker is talking about.·Write one letter (A-H) next to the number of the extract.A methods to build a successful teamB advice about being a good salesmanC tips for being a successful negotiatorD ways to be a strategistE how to be a good employeeF being successful in an interviewG secrets of making effective presentationsH getting excellent employees

填空题Brokers ______ work in the commodity markets, have the same functions as brokers ______ work in the insurance and Stock Exchanges. They are agents ______ earn a commission by acting for their clients ______ trade in commodities ______ can be dealt in spot and futures markets. In the Tea Market, ______ only has eight selling brokers, the brokers act for the people ______ own the plantations. The brokers inspect teas, ______ are kept in warehouses, and ______ come from the different countries ______ produce them, and then sample them. They also estimate their value, ______ changes from consignment to consignment, and then divide them into lots ______ are then sold at auctions ______ are held throughout the year.

填空题______

填空题resignation of its Managing Director in April. While Dawkin operates 84 cafés,

填空题original packaging and we will return you for in full. Quality is our main

填空题Innovation is different from creativity in that the former can be easily defined and measured.

填空题TheCEOofamanufacturingcompanyisdiscussinghisschedulewithhisprivatesecretary.Completethedialoguebywritingtheverbinbracketsinthecorrectfutureform.SSo,justtorunthroughyourdiaryfornextMonday.Youarehaving(have)aworkingbreakfastwiththeboardfrom8to9.30am.Thenthere{{U}}{{U}}2{{/U}}{{/U}}(be)aconferencecallwiththeheadsofthefoursubsidiariesscheduledfor10am.You{{U}}{{U}}3{{/U}}{{/U}}(meet)theMinisterforIndustryforlunchattheCarltonat1pm.What{{U}}{{U}}4{{/U}}{{/U}}(you/say)tohim,bytheway?CEOI{{U}}{{U}}5{{/U}}{{/U}}(tell)himthatunlessthegovernment{{U}}{{U}}6{{/U}}{{/U}}(give)financialsupportforanewfactoryinthenorth-east,we{{U}}{{U}}7{{/U}}{{/U}}(have)tolookforsitesoutsidetheUK.SHe{{U}}{{U}}8{{/U}}{{/U}}(not/like)that.CEOMaybenot,butthat'sthereality.What{{U}}{{U}}9{{/U}}{{/U}}(happen)intheafternoon?SYou{{U}}{{U}}10{{/U}}{{/U}}(host)aquestionandanswersessionattheLondonBusinessSchoolat3pm.CEOWho{{U}}{{U}}11{{/U}}{{/U}}(be)there?STheaudienceismostlyMBAstudentsandonthepanelthere{{U}}{{U}}12{{/U}}{{/U}}(be)twootherCEO's,DaveGardnerandJoannaBrowne.CEOOh,good,IlikeJoanna.When{{U}}{{U}}13{{/U}}{{/U}}(it/end)?Iwashopingtogetsomeworkdoneatsomepoint!SBy4.30pm.Yourcar{{U}}{{U}}14{{/U}}{{/U}}(bring)youbackhereafterwards.CEOAndyouhaven'tmadeanyarrangementsfortheevening?SNo.CEOGood,I{{U}}{{U}}15{{/U}}{{/U}}(try)nottogethometoolate.

填空题There is similarity between competition in international markets and the military situation in wars.

填空题load

填空题Task One - Intention in visiting the fair· For questions 13-17, match the extracts with the intentions, listed A-H.· For each extract, choose the person's intention in visiting the fair.· Write one letter (A-H) next to the number of the extract.A to get ideas for potential new productsB to give a presentationC to seek alternative employmentD to find out about competitors' productsE to get new marketing ideasF to give product demonstrationsG to recruit a new overseas agentH to find alternative suppliers

填空题A Regular European business travellers view travelling on commercial airlines as inefficient and inconvenient. Mostly it is not the airlines' fault but the infrastructure they have to work with. Private aircraft are being bought primarily not to save money on tickets but to save time. Scheduled flights in Europe cover only 10 per cent of the destinations available. Delays, more likely than not in European travel these days , waste precious time. The number of hours top executives with huge salaries waste has a direct impact on cost-effectiveness. B The gradual completion of Europe's single market means that more and more executives are criss-crossing Europe to look for business. With European domestic air fares extremely high, a corporate jet looks more attractive for executives flying three or four times a month. Even some of Europe's smaller companies are investigating it. However, the larger European airports operate priority regulations which govern slot allocation for take-off and create delays; airlines have first priority, chartered flights come second, air taxis third and business jets are fourth on the list. Smaller airports pose problems of access and a risk of inadequate ground handling. C Most businesses will not discuss their corporate aircraft or even reveal whether the already high-earning chief executive has an aircraft, for fear of shareholder reaction. There is still some stigma attached to ownership of a business jet. With new planes costing anything from $5 million upwards plus extra comforts in the interior, many companies feel they can't justify the expense to shareholders and employees. For some European managers a private jet is seen as an unacceptable perk indicating serious problems in a company's management. D The market for private aircraft fall into two sectors, the no-expense-spared rich man's plaything-the popular image-and the serious business tool owned by corporations. Manufacturers deliver the former as what is called a "green" aircraft-a plane that is unfinished except for a green corrosive-resistant paint which covers the bare metal. Owners personalize the plane with telephones, dining areas and even cinemas. The latter sector is very different and planes are normally bought with straightforward seating. E Fractional ownership of aircraft has opened up the market, as the low acquisition costs and predictable monthly fees are more palatable to shareholders, and to first-time buyers. Some of the biggest names in the business jet industry have launched their own fractional ownership schemes. Several smaller companies are also getting in on the act and are trying to beat the larger companies down the runway by offering cheaper prices. Yet critics claim that fractional ownership is untested and faces the customer with a wide range of liabilities.

填空题{{B}}TASK TWO--THE PREPARATION TO MAKE{{/B}}·For questions 18-22, match the extracts with preparations, listed A-H.·For each extract, choose the preparation each speaker has to make.·Write one letter (A-H) next to the number of the extract.A recruits more working staffB makes some investigationsC finds more housekeepersD searches for a public relations staffE negotiates with the bankF gets more fundG purchases more equipmentH looks for a business location

填空题{{B}}PART OEN{{/B}}·You will hear a job advisor talking about the job of a cashier.·As you listen, for questions 1-12, complete the notes using up to three words or a number.·You will bear the recording twice. {{B}}Cashiers{{/B}}{{I}}Nature of the work{{/I}}1 Register the sale of .....................................................................2 Ensure the right amount of money and ......................................... of charge.3 Understand the ............................................................. for payment.{{I}}Working conditions{{/I}}4 Usually work on ..........................................................................5 Need to get supervisor's ...............................before leaving their workstations.{{I}}Employment{{/I}}6 ........................................................... of jobs in food and beverage.7 Many work in .................................. .gambling, and recreation industries, etc.{{I}}Training, qualifications and promotions{{/I}}8 Small businesses: trained by .............................................................9 Large businesses: trained ................................................................10 Qualifications: ................................................... in repetitious work.11 ............................................................. and good manual dexterity.12 Promotions: various .....................................................................

填空题 ·Read the text below about playing games at work． ·For each question(31-40)write one word in CAPITAL LETTERS on your Answer Sheet． {{B}} Playing Games at Work {{/B}} Many companies nowadays are finding that playing games can be beneficial to their executives．Although{{U}} (31) {{/U}}．are certainly plenty of opportunities to play management games，it should not be thought that this is because business people are light-hearted．They are often quite{{U}} (32) {{/U}}opposite，in fact．With all the pressures of modern business life，many people do not have the opportunity to relax．Games can allow individual self-expression and give business people the time{{U}} (33) {{/U}}explore practical issues． Many team-based games take place outside．Here the facilitators try to bring out issues of team communication，strategy and working style．Board games are also popular．In most of{{U}} (34) {{/U}} teams are required to manage an organisation or practice skills which they will need in their day-to-day working life． At a different level，there are inter-company games in{{U}} (35) {{/U}}teams from a range of organisations and industries come together in friendly competition．The teams never actuallv meet，but they are kept in touch with．{{U}} (36) {{/U}}well they are doing by the same organizers．Part of the attraction of this type of game is that{{U}} (37) {{/U}}provides companies with the opportunity to let them learn build business awareness in a fairly realistic environment． {{U}} (38) {{/U}}．the object of the exercise is，as always，to maximize profits，the real benefit comes from the interaction within the team．There might even be some useful business lessons{{U}} (39) {{/U}}well．Perhaps the most significant aspect{{U}} (40) {{/U}}all，though．is that business games give workers permission simply to play．

填空题· Read this text taken from a business magazine.· Choose the best sentence from below to fill in each of the gaps.· For each gap 9-14, mark one letter A-H.· Do not use any letter more than once. Diance Dunlap was annoyed when a local laundry charged more to wash and iron her white blouses than to clean her husband's white shirts. Actually, she was more than just annoyed. {{U}}(9) {{/U}}. Twenty-one of them quoted higher prices for blouses. Then she did an experiment. She cut the label out of a blouse, sewed in the label for a man's Shirt, and took the blouse to the cleaner along with three of her husband's shirts. The cleaner charged her $1.25. {{U}}(10) {{/U}}. The cleaner charged her $2.25. Dunlap feels that the cleaner's pricing is unethical—that they are discriminating against women and charging arbitrarily higher prices. {{U}} (11) {{/U}}. The president of the Association of Launderers and Cleaners in Dunlap's state has a different view. "The automated equipment we use fits a certain range of standardized shirts," he said. "A lot of women's blouses have different kinds of trim, different kinds of buttons, and lots of braid work, and it all has to be hand-finished. If it involves hand-finishing, we charge more." In other words, some cleaners charge more for doing women's blouses because the average cost is higher than the average cost for men's shirts. {{U}} (12) {{/U}}. A consumer-protection specialist in the Attorney General's office in Dunlap's state said that there were no federal or stare laws to regulate what the cleaners could charge. {{U}}(13) {{/U}}. Many firms face the same problem of how to set prices when the costs are different to serve different customers. For example, poor, inner-city consumers often pay higher prices for food. {{U}}(14) {{/U}}. Some firms don't like to charge different consumers different prices, but they also don't want to charge everyone a higher average price—to cover the expense of serving high-cost customers.A. Later she did the same thing, but with a blouse that had the original label.B. Of course, the cost of cleaning and ironing any specific shirt may not be higher or lower than the average.C. But inner-city retailers also face higher average costs for facilities, shop lifting, and insurance.D. She telephoned 61 cleaners and asked each one's price to launder a nonfrills, white cotton blouse the same style and size as a man's shirt.E. Inner-city consumers enjoy better quality goods.F. Dunlap won't take any actual measures to urge the government to pass such a law.G. She said that customers who don't like a particular cleaner's rates are free to visit a competitor who may charge less.H. She wants her local city government to pass an ordinance that prohibits laundry and drycleaning businesses from discriminatory pricing based on gender.

填空题 Barriers to International Business Firms desiring to enter international business face several obstacles, some much more severe than others. The most common barriers to international business are: cultural, social, and political barriers, and tariffs and trade restrictions. A nation's culture and social forces can restrict international business activities. Culture consists of a country's general ideas and values and tangible items such as food, clothing, and buildings. Social forces include family, education, religion, and customs. {{U}} {{U}} 2 {{/U}} {{/U}} Some countries also have different values about spending than do Americans. The Japanese have long been a nation that believes in paying cash for the products they buy, although the use of credit cards has soared in Japan over the last few years. The Japanese still save nearly 20 percent of individual income, compared to about 4 percent saved by people in the United States. {{U}} {{U}} 3 {{/U}} {{/U}}In some countries, purchasing items as basic as food and clothing can be influenced by religion. And some societies simply do not value material possessions to the same degree that Americans do. Most firms know the importance of understanding the cultural and social differences between selling and buying countries. {{U}} {{U}} 4 {{/U}} {{/U}}For instance, a business deal in Japan can fall through if a foreign businessman refuses a cup of green tea during a visit to a native Japanese firm. The political climate of a country can have a major impact on international business. Nations experiencing intense political unrest may change their attitude toward foreign firms at any time; this instability creates an unfavourable atmosphere for international trade. Tariffs and trade restrictions are also barriers to international business. A nation can restrict trade through import tariffs, quotas and embargoes, and exchange controls. Import tariffs: a duty, or tax, levied against goods brought into a country is an import tariff. {{U}} {{U}} 5 {{/U}} {{/U}}The risk in importing tariff is that the other country could take the same action. Quotas and embargoes: a quota is a limit on the amount of a product that can leave or enter a country. Some quotas are established on a voluntary basis. {{U}} {{U}} 6 {{/U}} {{/U}}For instance, Japanese automobile manufacturers have voluntarily reduced the number of cars shipped from the United States to five automakers here the time they need to modernise their factories. An embargo is a total ban on certain imports and exports. Many embargoes are politically caused. Exchange controls: restrictions on the amount of a certain currency that can be bought or sold are called exchange controls. {{U}} {{U}} 7 {{/U}} {{/U}} A Tariff can be used to discourage foreign competitors from entering a domestic market. B A government can use exchange controls to limit the amount of products that importers can purchase with a particular currency. C The voluntary quota reduced the quantity of products for exportation. D Selling products from one country to another is sometimes difficult when the cultures of the two countries differ significantly. E Generally, a voluntary quota fosters goodwill and protects a country from foreign competition. F However, managers still make costly mistakes when conducting business internationally simply because they do not understand such differences. G The most common barriers to international business are: cultural, social, and political barriers, and tariffs and trade restrictions. H Social forces which are universal in people's daily life can create obstacles to international trade.

填空题Put the correct preposition in each gap to complete the presentation. In some cases more than one answer may be possible. The graph shows the levels of the country's imports and exports over / during the period 1990 to 2000. If we look {{U}} {{U}} 1 {{/U}} {{/U}}imports first, we can see that they increased quite dramatically over the period {{U}} {{U}} 2 {{/U}} {{/U}}question {{U}} {{U}} 3 {{/U}} {{/U}}$24 billion to $53 billion. {{U}} {{U}} 4 {{/U}} {{/U}}contrast, exports fell, though not {{U}} {{U}} 5 {{/U}} {{/U}}the same extent. From a level of $60 billion in 1990, exports fell to $31 billion in 2000, a fall {{U}} {{U}} 6 {{/U}} {{/U}}50%. This was not at all in line {{U}} {{U}} 7 {{/U}} {{/U}}the forecasts for the economy: the trade surplus of the early 90's had been converted {{U}} {{U}} 8 {{/U}} {{/U}}a trade deficit {{U}} {{U}} 9 {{/U}} {{/U}}the end of the decade. {{U}} {{U}} 10 {{/U}} {{/U}}the same time the country had failed to grow their export market.