填空题A company needs to give its managers as many opportunities as possible to access other tasks.

填空题Read the article and decide whether the following statements are true (T) or false (F) according to the author. If the information is not given in the article write D 'doesn't say'. In a negotiation, the two parties usually have two concerns. One is about the substance of the negotiation and one is about the nature of the relationship between the negotiating parties. When a high degree of concern is expressed for the substance of the negotiation and a low degree of concern is expressed for the relationship of the parties, a 'Defeat' behaviour pattern is produced. This pattern is characterised by win-lose corn petition, pressure, intimidation, adversaria relationships and the negotiator attempting to get as much as possible for him/her. Defeating the other party at any cost becomes the negotiator's goal. Interestingly, research shows that males favour the 'Defeat' approach more than females. A testosterone-induced negotiating style perhaps? When the focus is building a compatible relationship in the hope that the negotiation will be successful, an 'Accommodate' behaviour pattern is produced. This pattern is characterised by efforts to promote harmony, avoidance of substantive differences, yielding to pressure to preserve the relationship and placing interpersonal relationships above the fairness of the outcome.

填空题Negotiation of alliance between partners is a long and complex process.

填空题Special Products Co. —How to Order 41．Ordering is easy and delivery fast. Once received, your order will 42．normally be dispatched within 72 hours. We will inform to you 43．immediately should any items be out of stock. If you are not happy 44．with your purchases please return them to us within the 15 days in their 45．original packaging and we will refund you for in full. Quality is our main 46．criterion. Each item is under unconditionally guaranteed for 6 months. 47．You will receive a receipt and with your order which is your guarantee. 48．In the unlikely event of damage to an item during delivery, should please 49．contact with us immediately on 0371 3118 1772 and we will arrange for 50．its return or replacement. All prices and promotional offers are valid until 51．30th September. Since the stock of some popular commodities is not large 52．enough so please not hesitate and order from us without any delay.

填空题Task Two—Purpose of advertisement·For questions 18-22, match the extracts with the purposes, listed A-H,·For each extract, choose the purpose of the advertisement.·Write one letter (A-H) next to the number of the extract.A to advertise a job B to launch a new productC to announce new opening timesD to publicise a saleE to announce a change in locationF to change the company's imageG to give information about sales figuresH to promote a catalogue

填空题A Separate Legal Entity A unique feature of a company is that, no matter how many individuals have bought shares in it, it is treated in its dealings with the outside world as if it was a person in its own right. It is said to be a separate legal entity. Just as the law can create this separate legal person, the law also can eliminate it, but its existence can only be terminated by using the proper legal procedures. Thus, the identity of the shareholders in a large concern may be changing constantly as shares are bought and sold by different people. On the other hand, a small private company may have the same shareholders from the date it is incorporated (the day it legally came into being), until the date when liquidation is completed (the cessation of the company, often known as "winding up" or being "wound up"). A prime example of its identity as a separate legal entity is that it may sue its own shareholders, or in turn be sued by them. B Limited Liability Most companies are "limited" companies. This means that any shareholder who has paid for the share(s) which he has bought cannot be forced to pay more money into the company if, for example, it is making losses or has gone into liquidation. Thus, the maximum amount of money any shareholder can lose by investing in a company is the amount he has invested. Unlike in sole traders or partnerships a shareholder in a limited company cannot be forced to sell his own property to pay the debts of the business. If a shareholder has not paid in full for the shares he has agreed to buy, he can be forced to pay the balance owing on the shares. Once he has paid that amount he cannot be forced to pay any further amount. Thus, his liability is limited. C Company Directors The day-to-day management of a company is not carried out by the shareholders. Shareholders can normally attend, and vote at, general meetings of their company. At one of these meetings the shareholders will vote for directors, the people to whom the running of the company is entrusted. At each Annual General Meeting (AGM) the directors have to report to the shareholders. They write a directors' report and this is accompanied by a set of final accounts for the year. If there is a change in the directors of a company, for example, a new director being appointed or an existing director resigning, this change must be notified to the Companies Office within fourteen days of the change. The board of directors (usually known simply as "the board") is the term used to mean all of the directors. D The Company Secretary The company secretary must, among other things, attend all board meetings, consult with the chief executive on the agenda and keep a record of the minutes of board meetings and general meetings of the shareholders. It is normally the company secretary who makes returns to the Companies Office including notifying the Registrar of changes in the company's board, auditors, registered office etc. The company secretary is usually an individual although many companies pay firms of accountants to undertake this role. E Share Capital and Dividends A shareholder in a limited company obtains his reward for investing in the form of a share of the profits made by the company, known as a dividend. The directors decide how much of the profits is to be retained in the company and used for expansion. Out of the remaining profits they propose the payment of a certain amount of dividend. The shareholders cannot propose a dividend for themselves higher than that already proposed by the directors. They can, however, propose that a lesser dividend should be paid, although this action is very rare. If the directors propose that no dividend should be paid, then the shareholders are powerless to alter the decision. The decision by the directors as to the amount proposed as dividends is a very complex one and such matters as the effect of taxation, the availability of bank balances to pay the dividends, the possibility of take-over bids and so on will all be taken into consideration.

填空题 Task Two—Sort of Challenge · For questions 6-10, match the extracts with the challenge in existance, listed A-H. · For each extract, choose the challenge each speaker talks about. · Write one letter (A-H) next to the number of the extract. A Customer communication seems like an obstacle to business success. B The firm has no alternatives but to handle regulatory paperwork. C Hardships are met in boosting world-wide reputation. D It's demanding to familiarize headquarter with the situation of each unit. E Monetary instability makes it hard to give proper offer. F Companies face fierce competition in making use of Internet. G Slow economic growth makes business hard to prosper. H Goods delivery is often made postponed or fail.

填空题· You will hear five short extracts in which various people are talking about school.· For questions 13-17, match the extracts as you hear them with the people, listed A—H· For questions 18-22, match the extracts as you hear them with the topics, listed A—H.· After you have listened once, replay the recording Task One — peopleA the caretakerB a neighbourC a teacherD an inspectorE the head teacherF a pupilG a parentH a former pupil

填空题{{B}}PART ONE{{/B}} ·You will hear an introduction of insurance. ·As you listen, for questions 1--12, complete the notes, using up to three words or a number. ·You will hear the recording twice. INSURANCE NOTES {{B}} Automobile Insurance:{{/B}} 1. Drivers must be financially responsible for any damage done by their ______ 2. Because this can be very costly, drivers______ 3. You can buy different types of automobile insurance including liability insurance and______ {{B}} Homeowner's Insurance:{{/B}} 4. They carry insurance to cover the value of the home______ 5. A homeowner's policy may include protection against any or all of the following: fire, lighting, windstorms, explosions______ {{B}} Health Insurance:{{/B}} 6. Health insurance will pay for medical bills in the event of an______ 7. There are three basic categories of______ 8. Major medical-expense coverage is designed to protect against large ______ {{B}} Life Insurance:{{/B}} 9. Term insurance insures the life of the policyholder for a specific ______ 10. It provides both______ 11. With most of the______ 12. The primary purpose of this type is to build up savings for some future purpose such as supplementary______

填空题analysed later. The system offers supermarkets an efficient way of handling with a

填空题 ·Read the text below about the US Banking System. ·For each question (31-40), write one word in CAPITAL LETTERS on your Answer Sheet. {{B}}The US Banking System{{/B}} The US banking system is not as tightly centralized As European systems. At its head we find the Federal Reserve Board (the "FED"), which works through twelve regional Federal Reserve banks. The Board,{{U}} (31) {{/U}}responsibility is directly to the Congress, is an independent agency, not subject to the orders of the President. But of course, a large amount of cooperation does exist{{U}} (32) {{/U}}the White House and the Treasury on the one hand, and the Board on the{{U}} (33) {{/U}}. Credit cards are issued by banks or certain organizations and may be used by the{{U}} (34) {{/U}}to have purchases (goods or services such as meals, accommodation and travel) charged to a bank account. The account is{{U}} (35) {{/U}}for the corresponding amount and the card holder is sent monthly statements of account. Some credit cards are{{U}} (36) {{/U}} internationally by many stores, hotels and restaurants. Cards holders may also obtain cash{{U}} (37) {{/U}}presenting their card in a local bank, or by using automatic cash machine. Credit cards are issued by banks to their clients and guarantee the solvency of the holders{{U}} (38) {{/U}}they pay by checks. In the USA. it is frequent for stores to{{U}} (39) {{/U}}charge accounts for their customers. Instead of paying in cash the buyer only has to{{U}} (40) {{/U}}a numbered card for the purchase to be charged to his account.

填空题You will receive ______ of the agreement from our bank. (confirm)

填空题Complete this memo from a branch manager of a bank to her marketing director by putting each verb in brackets into the correct tense. INTERNAL MEMO TO: David Cooper FROM: Maria Nieto SUBJECT: Home insurance offer Hi David You asked (ask) me for an update on the home insurance offer that the bank {{U}} {{U}} 1 {{/U}} {{/U}}(launch) last month. This is what I can tell you based on the data that I {{U}} {{U}} 2 {{/U}} {{/U}}(collect) so far. Since the launch, we {{U}} {{U}} 3 {{/U}} {{/U}}(circulate) about 8000 leaflets to our customers with their monthly statements. Up to now, the response {{U}} {{U}} 4 {{/U}} {{/U}}(be) quite low—about two percent. By response, I mean people who have requested more information. I expect that by the end of the month most of these people {{U}} {{U}} 5 {{/U}} {{/U}}(decide) whether to take up the offer or not. I will of course send you these figures. I have to say, I am not so surprised at the low response. These days, private customers {{U}} {{U}} 6 {{/U}} {{/U}}(tend) to go to one provider for all their insurance—car, house, travel, etc—and that means an insurance company. As you know, currently the bank {{U}} {{U}} 7 {{/U}} {{/U}}(look) into the possibility of offering these other types of insurance and I think that when we do, the response will be much better. I {{U}} {{U}} 8 {{/U}} {{/U}}(write) to you again in a couple of weeks to give you a further update. In the meantime, please contact me if you would like to discuss any of the above. Best wishes Maria

填空题Complete this email by writing each verb in brackets in the correct tense. Dear Ms Spackman I am writing (write) to you ask a couple of questions about your recently launched call for tender. Actually, this is the second time that we {{U}} {{U}} 1 {{/U}} {{/U}}(submit) a bid to your company and I hope that this time we {{U}} {{U}} 2 {{/U}} {{/U}}(be) successful. My questions are as follows: 1) The technical specifications are exactly the same as the last time we {{U}} {{U}} 3 {{/U}} {{/U}}(tender) for this contract two years ago. Is this intentional? 2) You ask for three references. How recent must these be? We {{U}} {{U}} 4 {{/U}} {{/U}}(do) a job of comparable size six years ago but since then, we {{U}} {{U}} 5 {{/U}} {{/U}}(not/do) anything on the same scale. For the time being we {{U}} {{U}} 6 {{/U}} {{/U}}(continue) to work on our offer, but I hope to receive your answers before long. Yours sincerely Danny Robinson

填空题Bookkeeping and Accounting The underlying purpose of accounting is to provide financial information (31) ... an economic entity. The financial information provided by an accounting system is needed by managerial decision makers to help them plan and control the activities of the economic entity. (32) ... information is also needed by outsiders—owners, creditors, potential investors, the government, and the public— (33) ... have supplied money to the business or who have some other interest in the business that will be served by information about its financial position and operating results. There is some confusion over the (34) ... between "bookkeeping" and "accounting. " This is partly due to the fact that the two are related. Bookkeeping is the recording of business data (35) ... a prescribed manner. A bookkeeper may be responsible (36) ... keeping all of the records of a business of only a small segment, such as a portion of the customer accounts in a department store. Much of the work of the book keeper is clerical in nature and is increasingly (37) ... handled by mechanical and electronic equipment. Accounting is primarily (38) ... with the design of the system of records, the preparation of reports based on the recorded data, and the interpretation of the reports. Accountants often direct and review the work of bookkeepers. The larger the firm, the greater is the number of levels of responsibility and authority. The work of accountants at the beginning levels may possibly include some bookkeeping. In any event, the accountant must have a (39) ... higher level of knowledge, conceptual, and analytical skill (40) ... is required of the bookkeeper.